College IR offices are the first line of support for new campus users to access and learn to use CBIL.
Access requires:
- A Citrix account provided by CUNY CIS (submit ticket to Service.Desk@cuny.edu)
- A Citrix web plug-in installed by campus IT
- A CBIL account in IRDBPROD2 provided by OIRA
- Campus users should request CBIL accounts through their IR Director
- IR Directors should email requests to Ariel.Cohen@cuny.edu
- Requests should include new user's name, email address, telephone number, title, and department
Accounts for staff at CUNYfirst Wave 4 schools can be requested between crossover and the beginning of Fall 2014 registration.
Passwords for Citrix accounts can be reset by calling the CIS Service Desk at
212-541-0981
Passwords for CBIL/IRDB accounts can be reset by calling Albert Moy (OIRA DBA) at
212-541-1007
Also see Quick Start Guide