CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-26T23:03:59ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #20062 (Staged for Production Release): Quick Edit Feature Resets Pos...https://redmine.gc.cuny.edu/issues/200622024-03-26T23:03:59ZZachary Muhlbauer
<p>When I use the Quick Edit option to make changes to an existing post, the author of the post automatically resets to the first individual listed in the site's user list, regardless of who the original author was.</p>
<p>I replicated the issue in Firefox and Safari as well as across multiple themes. I also spoke with another instructor and confirmed that the Quick Edit option resets post authorship for them, too.</p>
<p>It's a nasty little bug if only because determining the original author of certain posts can be tricky and time-consuming when there isn't an available edit history for the post.</p> CUNY Academic Commons - Bug #19928 (New): Forum Topic by Email Statshttps://redmine.gc.cuny.edu/issues/199282024-03-08T17:41:09ZRaymond Hoh
<p>Matt wanted to know the number of topics created by email vs. total number of topics.</p>
<p>Here are the stats:</p>
<p>2024 - 192/515 (so far)<br />2023 - 964/3260<br />2022 - 1058/3272<br />2021 - 1333/4010<br />2020 - 1284/4225<br />2019 - 801/2604<br />2018 - 405/2868<br />2017 - 104/1540<br />2016 - 116/1430<br />2015 - 65/1414<br />2014 - 12/1305</p> CUNY Academic Commons - Bug #19363 (Assigned): Continued HTML weirdness with forum previewhttps://redmine.gc.cuny.edu/issues/193632023-12-04T02:17:25ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I was just writing a message to my class using the Visual text composer, and I saw again some strangeness in the rendered HTML in the preview</p>
<p>I had entered a few blank lines using Control-Enter, which produced the <br /> code in the preview</p>
<p>I then went to the text mode and switched back to the visual mode, which added <wbr /> tags to the links in the preview (which also showed up in the notification email)</p> CUNY Academic Commons - Bug #19239 (New): Error occured when creating a group in CDevhttps://redmine.gc.cuny.edu/issues/192392023-11-09T19:22:57ZSara Cannon
<p>I went through the process of creating a group on CDev. When I hit "create group and continue" I got the "there has been a critical error on this website" page. I then navigated to the group page and saw that my group was actually created even though the error was thrown. <br /><img src="https://redmine.gc.cuny.edu/attachments/download/26813/Screenshot%202023-11-09%20at%201.14.01%20PM.png" alt="" /><br /><img src="https://redmine.gc.cuny.edu/attachments/download/26814/Screenshot%202023-11-09%20at%201.13.43%20PM.png" alt="" /></p> CUNY Academic Commons - Bug #18235 (Hold): Lots of failed Cavalcade tasks as of 2023-05-13https://redmine.gc.cuny.edu/issues/182352023-05-16T16:22:18ZRaymond Hoh
<p>Was just checking the failed Cavalcade tasks log and noticed something peculiar. As of 2023-05-13 17:33:05 GMT and on, we've had a consistent stream of failed tasks.</p>
<p>Run the following MySQL query to view all results:</p>
<pre>
select * from wp_cavalcade_jobs where timestamp > '2023-05-13 17:32:00' and status = 'failed' order by id desc;
</pre>
<p>As the time of posting, the total number of failed jobs since about three days ago is greater than 15,000. Usually, the number is only a couple failed tasks a day.</p>
<p>I haven't done any further investigation yet, but just wanted to post this issue for now.</p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #17712 (New): Event Directory issueshttps://redmine.gc.cuny.edu/issues/177122023-02-22T22:05:04ZRaymond Hoh
<p>Just salvaging a few things brought up by Laurie and Colin in a recently-deleted ticket.</p>
<hr />
<p>Laurie wrote:</p>
<blockquote>
<p>I created a text event in a private group but my "all upcoming" events tab reads zero "0" , see screenshot. Shouldn't the # counts described the following:</p>
<p>"all upcoming" = # of public + events you created in private groups on the commons</p>
<p>"My upcoming" = # of events in private and public groups you are a part of, and events you created</p>
</blockquote>
<hr />
<p>Confirmed about the "All Upcoming" count not including private events that the user authored. Will look into this.</p>
<hr />
<p>Colin wrote:</p>
<blockquote>
<p>Speaking of... there are no upcoming or visible events on the /events/ page, so anything we can do to encourage more event creation (including publishing more ourselves) would help to make that top level page more vibrant.</p>
</blockquote>
<hr />
<p>Maybe we can add a message when there are no upcoming events.</p>
<p>For logged-in users:</p>
<blockquote>
<p>There are no upcoming events. Feel free to [add your upcoming event to the calendar](LINK). You can also view prior events [here](LINK TO PREVIOUS MONTH'S EVENTS).</p>
</blockquote>
<p>For logged-out users:</p>
<blockquote>
<p>There are no public, upcoming events. You can view prior events [here](LINK TO PREVIOUS MONTH's EVENTS).</p>
</blockquote> CUNY Academic Commons - Bug #17587 (New): Recurring event issueshttps://redmine.gc.cuny.edu/issues/175872023-01-31T07:16:53ZRaymond Hoh
<p>I came across a few bugs while testing events:</p>
<ul>
<li>Dates for recurring events are not displayed correctly in list view. The first event date is shown instead of the actual recurring event's date.</li>
<li>Recurring date info is missing on single event pages. For a point of reference, a recurring event page looks like this in Event Organiser: <a class="external" href="http://demo.wp-event-organiser.com/events/event/fortnightly-event/">http://demo.wp-event-organiser.com/events/event/fortnightly-event/</a>. Do we want to port over the <code>"This event is running from X until Y. It is next occurring on Z"</code> line or the "Upcoming Dates" section? (Also, venue map is missing on our single event page as well.)</li>
</ul>
<p>Will add a fix for the former, but could use some feedback on the latter.</p> CUNY Academic Commons - Bug #17551 (New): Events Calendar viewhttps://redmine.gc.cuny.edu/issues/175512023-01-24T21:44:09Zscott vothscott.voth@verizon.net
<p>When I switch from "List View" to "Calendar View" I get a "Loading" icon spinning around. In debugger seems like some CORS issue.</p>
<p>I wanted to get some screenshots of December events, so I "back arrowed" to December. When I go back to list view everything is fine. But I am still in January, not December.</p> CUNY Academic Commons - Bug #17542 (New): Ninja Forms plugin can write many "_wp_session" entries...https://redmine.gc.cuny.edu/issues/175422023-01-24T01:02:58ZRaymond Hoh
<p>While looking a bit into <a class="issue tracker-2 status-8 priority-4 priority-default closed" title="Feature: Strategies for reducing database size (Duplicate)" href="https://redmine.gc.cuny.edu/issues/17522">#17522</a>, I looked at the options database table for the <a href="https://iletc.commons.gc.cuny.edu" class="external">ILETC</a> site and found 51,000 entries for options beginning with <code>"_wp_session"</code>:</p>
<pre>
mysql> select count(*) from wp_1185_options where option_name like '_wp_session%';
+----------+
| count(*) |
+----------+
| 51084 |
+----------+
1 row in set (0.02 sec)
</pre>
<p>I searched through our plugins to see what might be causing this and the options comes from the <a href="https://wordpress.org/plugins/ninja-forms/" class="external">Ninja Forms</a> plugin. Specifically, the use of the <code>WP_Session</code> library: <a class="external" href="https://github.com/cuny-academic-commons/cac/blob/master/wp-content/plugins/ninja-forms/includes/Session.php">https://github.com/cuny-academic-commons/cac/blob/master/wp-content/plugins/ninja-forms/includes/Session.php</a>. Sometime in the past, Ninja Forms was activated on the ILETC site, but it isn't currently active.</p>
<p>Next, I decided to look through current sites with Ninja Forms active. Out of the current sites with Ninja Forms active, I came across the <a href="https://digitalfellows.commons.gc.cuny.edu/" class="external">GC Digital Fellows</a> website, which had ~150,000 <code>"_wp_session"</code> options:</p>
<pre>
mysql> select count(*) from wp_1120_options where option_name like '_wp_session%';
+----------+
| count(*) |
+----------+
| 154139 |
+----------+
1 row in set (0.35 sec)
</pre>
<p>The other sites with Ninja Forms active did not have this issue. I just deleted the <code>"_wp_session"</code> options for both ILETC and GC Digital Fellows and cleared the options object cache for both sites.</p>
<p>Perhaps this is an older bug in Ninja Forms that might have been fixed in a more, recent version, but thought it would be worth documenting in a ticket.</p> CUNY Academic Commons - Bug #16655 (New): Formatting on CETLS Events pagehttps://redmine.gc.cuny.edu/issues/166552022-08-24T17:47:40ZGina Cherry
<p>The formatting of my site's events page appears to have changed, even though I have not made any changes to it. Any idea what might have happened?</p>
<p><a class="external" href="https://cetls.bmcc.cuny.edu/events/">https://cetls.bmcc.cuny.edu/events/</a></p> CUNY Academic Commons - Bug #16177 (New): Switch to Inbound mode for RBEhttps://redmine.gc.cuny.edu/issues/161772022-05-30T20:32:45ZRaymond Hoh
<p>For the reply-by-email plugin, we use IMAP mode, which relies on connecting to a GMail account to check for new replies and posting items to the Commons.</p>
<p>This isn't the best for performance because IMAP mode uses a long-running process to do the new email checks. RBE also has another mode called Inbound mode, which works on a per-email basis. This mode is already being used to create new forum topics with a custom, group email address (<code>GROUP@groups.commons.gc.cuny.edu</code>), but we haven't fully switched over to using Inbound for replies and private messages because IMAP was already in use.</p>
<p>Some things-to-do before switching:</p>
<p>1. Since we already have set up the <code>GROUP@groups.commons.gc.cuny.edu</code> email address for new forum topics, would it be okay to keep using this email domain for replies as well? (Regular reply email addresses would look something like <code>fb2da051ba2b7220193cca6ada@groups.commons.gc.cuny.edu</code>). The alternative is to set up another email address domain like <code>X@reply.commons.gc.cuny.edu</code>, but RBE hasn't been tested with two different email domains yet. Some background info here: <a class="external" href="https://redmine.gc.cuny.edu/issues/2880#note-24">https://redmine.gc.cuny.edu/issues/2880#note-24</a>. I'd say for now, we should keep using the same email domain unless anyone has any objections.</p>
<p>2. Once we switch to Inbound mode exclusively, replying to older items with the <code>cunyacademiccommons+IDENTIFIER@gmail.com</code> GMail address would no longer work. I was thinking we can set up an auto-replier in GMail, so if a new email matches the body of the RBE format, an auto-reply with the following message could be sent:</p>
<pre>
Hi,
You attempted to reply to our older reply-by-email address that is no longer in service. We have transitioned to a new email address.
If you would like to try emailing your reply with the new email address, please copy the IDENTIFIER portion of the "To" email address in the format of:
cunyacademiccommons+IDENTIFIER@gmail.com
to:
IDENTIFIER@groups.commons.gc.cuny.edu
And resend your previous email using this new email address.
You can always login to the CUNY Academic Commons to view your thread and make your reply there as well.
If you have any questions, please contact us at support@cunycommons.zendesk.com.
</pre> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5691 (Assigned): Differing numbers on Sites displayhttps://redmine.gc.cuny.edu/issues/56912016-06-13T17:12:55ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm trying to produce a grant report and get a sense of some CAC numbers. When I click on "Sites" in the nav bar, I see two different numbers 1575 in the "All Sites" tab and 2263 in the Viewing x of x info line.</p>
<p>Which is correct, and is this evidence of a bug of some kind? Or does it just reflect something like private/hidden sites that I can see as a super-admin?</p>
<p>Marking this as high priority only because I'm trying to get the report in and would appreciate a quick answer if at all possible.</p>