CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-26T23:03:59ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #20062 (Staged for Production Release): Quick Edit Feature Resets Pos...https://redmine.gc.cuny.edu/issues/200622024-03-26T23:03:59ZZachary Muhlbauer
<p>When I use the Quick Edit option to make changes to an existing post, the author of the post automatically resets to the first individual listed in the site's user list, regardless of who the original author was.</p>
<p>I replicated the issue in Firefox and Safari as well as across multiple themes. I also spoke with another instructor and confirmed that the Quick Edit option resets post authorship for them, too.</p>
<p>It's a nasty little bug if only because determining the original author of certain posts can be tricky and time-consuming when there isn't an available edit history for the post.</p> CUNY Academic Commons - Support #18898 (Reporter Feedback): issue with embedded maps linkshttps://redmine.gc.cuny.edu/issues/188982023-09-24T15:26:24ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZenDesk:</p>
<p>Hello Marilyn,</p>
<p>The GC Music Program’s Commons website has an issue with embedded maps links. Here’s an example post with the issue:</p>
<p><a class="external" href="https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/">https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/</a></p>
<p>When you scroll down to "Maps," it says "This page can't load Google maps correctly." There's an option to select "Do you own this website?" which has information about errors, but I don't know if I can fix that myself.</p>
<p>Could you help me in fixing this issue? It occurs for all event posts on the site.</p>
<p>Thank you,<br />Joseph Vaz</p>
<p>From: GC Phd-DmaConcert Office<mailto:<a class="email" href="mailto:phd-dmaconcert@gc.cuny.edu">phd-dmaconcert@gc.cuny.edu</a>><br />Sent: Thursday, September 21, 2023 1:29 PM<br />To: Joseph Vaz<mailto:<a class="email" href="mailto:jvaz@gradcenter.cuny.edu">jvaz@gradcenter.cuny.edu</a>><br />Subject: Maps not loading properly on GC Music Commons</p>
<p>Hi Joseph!</p>
<p>Thanks so much for bearing with my technological ignorance! Your Twitter ("X") posts look great - thanks for doing that! If you know to whom I could direct the question about maps not loading properly on the GC Music Commons event listings, that would be great! Here's a post as an example:</p>
<p><a class="external" href="https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/">https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/</a></p>
<p>When you scroll down to "Maps," it says "This page can't load Google maps correctly." There's an option to select "Do you own this website?" which has information about errors, but I don't know if I can fix that myself.</p>
<p>Thanks so much!<br />Kirsten</p>
<p>Kirsten Jermé (she/her/hers)<br />Concert Office Manager<br /><a class="email" href="mailto:phd-dmaconcert@gc.cuny.edu">phd-dmaconcert@gc.cuny.edu</a><br />(212) 817-8607<br /><a class="external" href="http://gcmusic.commons.gc.cuny.edu&lt;http://gcmusic.commons.gc.cuny.edu/">http://gcmusic.commons.gc.cuny.edu&lt;http://gcmusic.commons.gc.cuny.edu/</a>></p> CUNY Academic Commons - Bug #18235 (Hold): Lots of failed Cavalcade tasks as of 2023-05-13https://redmine.gc.cuny.edu/issues/182352023-05-16T16:22:18ZRaymond Hoh
<p>Was just checking the failed Cavalcade tasks log and noticed something peculiar. As of 2023-05-13 17:33:05 GMT and on, we've had a consistent stream of failed tasks.</p>
<p>Run the following MySQL query to view all results:</p>
<pre>
select * from wp_cavalcade_jobs where timestamp > '2023-05-13 17:32:00' and status = 'failed' order by id desc;
</pre>
<p>As the time of posting, the total number of failed jobs since about three days ago is greater than 15,000. Usually, the number is only a couple failed tasks a day.</p>
<p>I haven't done any further investigation yet, but just wanted to post this issue for now.</p> CUNY Academic Commons - Feature #18032 (Hold): 2FA required on every log in/log out sequencehttps://redmine.gc.cuny.edu/issues/180322023-04-13T18:51:04ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>I have to enter an OTP each time I log out and log back in, even on the same browser. Shouldn't I only be required to enter the OTP when the machine ID changes (using a different or upgraded browser). Shouldn't the second factor only be used when the device is unrecognized?</p> CUNY Academic Commons - Feature #17739 (Testing Required): Embedding docs from Word in Microsoft ...https://redmine.gc.cuny.edu/issues/177392023-02-28T17:06:40ZLaurie Hurson
<p>Hi All,</p>
<p>As you may or may not know, CUNY has been transitioning all faculty, staff, and students to Microsoft Office 365 cloud. So instead of having Microsoft Office software, everyone now gets these tools and saves docs etc in the 365 cloud.</p>
<p>Someone in a training asked about embedding the Live cloud-hosted word docs into a commons site, similar to how Google docs works, so that when they update their Word doc the commons embed is also updated. This is different from how Word and the Commons works now, where faculty have to upload the static document.</p>
<p>Some examples of sharing links from a test cloud-hosted word doc:</p>
<p><a class="external" href="https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6">https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6</a></p>
<p><iframe src="https://cuny907-my.sharepoint.com/personal/laurie_hurson91_login_cuny_edu/_layouts/15/Doc.aspx?sourcedoc={96b7fb55-e6e5-4108-958b-7b002bdb593e}&action=embedview" width="476px" height="288px" frameborder="0">This is an embedded <a target="_blank" href="https://office.com">Microsoft Office</a> document, powered by <a target="_blank" href="https://office.com/webapps">Office</a>.</iframe></p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Support #14994 (In Progress): Clear Cache on CDEVhttps://redmine.gc.cuny.edu/issues/149942021-11-28T21:40:40Zscott vothscott.voth@verizon.net
<p>Things are off on the Dev site again. Can you clear CDEV cache?</p> CUNY Academic Commons - Support #14983 (Reporter Feedback): "Read More" tag not workinghttps://redmine.gc.cuny.edu/issues/149832021-11-20T14:58:36ZRebecca Krisel
<p>Hi there,</p>
<p>Hope you are all doing well!</p>
<p>The Digital Fellows are updating the gcdri.commons.gc.cuny.edu website, and we added a "Read More" tag on the following page (<a class="external" href="https://gcdri.commons.gc.cuny.edu/january-2022-workshops/">https://gcdri.commons.gc.cuny.edu/january-2022-workshops/</a>), but this tag is not appearing on the published page. We've tried different browsers, etc...but we are not able to see it. Do you have an idea of why this might be happening?</p>
<p>Thank you so much for your help!</p>
<p>Best,</p>
<p>Rebecca</p> CUNY Academic Commons - Support #12004 (Reporter Feedback): Notifications for spam blog commentshttps://redmine.gc.cuny.edu/issues/120042019-10-22T18:30:17ZGina Cherry
<p>You recently added functionality to the Commons so that the site administrator receives an email notification when a comment goes to spam. This worked for awhile, but today I noticed two comments in spam for which I was not notified.</p> CUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Support #11149 (Reporter Feedback): comments getting blockedhttps://redmine.gc.cuny.edu/issues/111492019-02-25T15:15:05ZMarilyn WeberMweber@gc.cuny.edu
<p>User Ralitsa Todorova writes:<br />"I am using the commons for the courses I am teaching and have a discussion board component where students needs to submit posts. Each week now, there are a handful of students whose responses get flagged as spam, even though they’ve created accounts (and I’ve made the page visible only to those with accounts) and have had posts approved that have gone through before. Is there any way to fix this so that it stops spamming their messages? I get flooded with panicked emails each weekend and it would really help if the site would stop blocking their posts."</p>
<p>I suspect you'll have follow-up questions. LMK what to ask.</p> CUNY Academic Commons - Bug #10262 (Reporter Feedback): Newsletter Plugin: Broken Image at Bottom...https://redmine.gc.cuny.edu/issues/102622018-08-29T21:53:46ZMark Webb
<p>Hi,</p>
<p>I am writing on behalf of the Center for Place Culture and Politics. We are having an issue with the Newsletter plugin. Every time we send out a newsletter using this plugin there is a broken image with the letters Hr at the bottom. I do not see anything in the html code of the newsletters to indicate why this appears. I have attached what it looks like here. Any ideas what is going on? Thanks!</p> CUNY Academic Commons - Feature #7115 (Reporter Feedback): make licensing info clear during group...https://redmine.gc.cuny.edu/issues/71152016-12-16T19:05:44ZMatt Goldmattgold@gmail.com
<p>as discussed during the CAC -- we should make the CC license explicit during group creation</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p>