CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-04T23:57:53ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #19891 (Resolved): time to rethink the symbols in the footer?https://redmine.gc.cuny.edu/issues/198912024-03-04T23:57:53ZMarilyn WeberMweber@gc.cuny.edu
<p>I just built a conference website, and see that there is are Twitter and RSS symbols in the footer that maybe should be removed? Screenshot attached. They go to <a class="external" href="https://commons.gc.cuny.edu/twitter/">https://commons.gc.cuny.edu/twitter/</a> and <a class="external" href="https://commons.gc.cuny.edu/activity/feed/">https://commons.gc.cuny.edu/activity/feed/</a></p> CUNY Academic Commons - Bug #19856 (Resolved): WS tickets showing html markup tagshttps://redmine.gc.cuny.edu/issues/198562024-02-28T23:26:51ZMarilyn WeberMweber@gc.cuny.edu
<p>Colin (I think) -</p>
<p>Any idea why the WS tickets are suddenly showing html markup tags? Sorry if this is picayune; I'm just finding it difficult to read.</p> CUNY Academic Commons - Bug #19853 (Duplicate): new problem commons.gc.cuny.edu took too long to ...https://redmine.gc.cuny.edu/issues/198532024-02-28T19:35:51ZMarilyn WeberMweber@gc.cuny.edu
<p>"This site can’t be reachedcommons.gc.cuny.edu took too long to respond.<br />Try:</p>
<p>Checking the connection<br />Checking the proxy and the firewall<br />Running Windows Network Diagnostics<br />ERR_CONNECTION_TIMED_OUT"</p> CUNY Academic Commons - Bug #19842 (Resolved): commons is loading very slowlyhttps://redmine.gc.cuny.edu/issues/198422024-02-27T17:52:00ZMarilyn WeberMweber@gc.cuny.edu
<p>noticed this on my PC using Chrome and Firefox, confirmed by a student on a MAC with Safari</p> CUNY Academic Commons - Support #19732 (New): Twitter/X feedhttps://redmine.gc.cuny.edu/issues/197322024-02-09T19:18:02ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I work at the CUNY Graduate Center's Writing Center. On our CUNY Commons website, we have linked our Twitter/X account so that our Twitter/X feed appears on the right-hand side of our landing page.</p>
<p>I am using Chrome, and although I can see the Twitter/X feed on my computer, my colleague who is also using Chrome, cannot see the Twitter/X feed on his computer. The same goes for another colleague who uses Firefox, and the same goes for my phone, which uses Safari.</p>
<p>Would you please let us know how to fix this issue so that everyone can see the Twitter/X feed when they visit our website?</p>
<p>Thank you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19605 (New): AI question from Ned Bentonhttps://redmine.gc.cuny.edu/issues/196052024-01-26T17:19:25ZMarilyn WeberMweber@gc.cuny.edu
<p>Ned Benton asks:</p>
<p><a class="email" href="mailto:nbenton@jjay.cuny.edu">nbenton@jjay.cuny.edu</a> | January 26, 2024 9:20 am<br />Will CUNY Commons install any plug-ins that connect to AI services. I am thinking of this one but there may be others.</p>
<p><a class="external" href="https://wordpress.com/plugins/ai-engine">https://wordpress.com/plugins/ai-engine</a></p>
<p>I have posted in NESRI an article about AI and slavery records. Here it is.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/">https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/</a></p>
<p>While this article reveals risks and deficiencies, I continue to think that AI could become a useful way to explain records of slavery at the individual level. We are working on a project we call NESRI 2.0 which involves adding several more fields to will enrich the interconnections between the 90,000 records that we have.</p>
<p>If we eventually do this system-wide, we have the challenge of presenting this to users. I first approach is to add a table to our locality reports that lists the families, in the locality specified for the report, with a link to click into the records of any family, so people in Boston can learn of families of enslaved people in the 1700s. But I also think that I can code the database to construct a test string that can be submitted as a prompt to an AI service to get back an essay about the family - the names and relationships and events in their lives and in the community when they lived. The service would have to have guardrails to not make up information.</p>
<p>Ned Benton</p> CUNY Academic Commons - Support #19591 (Reporter Feedback): sidebar problem for course sitehttps://redmine.gc.cuny.edu/issues/195912024-01-24T18:38:31ZMarilyn WeberMweber@gc.cuny.edu
<p>From a WS ticket:</p>
<p>I am currently facing an issue while attempting to edit the sidebar to display the course information on my page: <a class="external" href="https://kcccebioblitz.commons.gc.cuny.edu/">https://kcccebioblitz.commons.gc.cuny.edu/</a>. Despite my efforts to modify the content, the sidebar editing option seems to be inaccessible, and I can’t update the preset from my Dashboard.<br />To provide further context, I have attached an image illustrating the specific area of concern. Unfortunately, I am unable to locate the sidebar editing feature within the editing interface.<br />I would greatly appreciate your assistance in resolving this matter. If there are specific steps or tools, I need to use to access the sidebar editing options, kindly guide me through the process.</p> CUNY Academic Commons - Bug #19569 (Resolved): Commons is downhttps://redmine.gc.cuny.edu/issues/195692024-01-22T15:45:00ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19524 (Rejected): lost super powershttps://redmine.gc.cuny.edu/issues/195242024-01-12T03:16:15ZMarilyn WeberMweber@gc.cuny.edu
<p>I can log in as Marilyn_super, but I can't get to the recently registered or the Network dashboard. Please help. Thanks</p> CUNY Academic Commons - Support #19466 (Duplicate): Gambling site brought to our attentionhttps://redmine.gc.cuny.edu/issues/194662023-12-28T21:35:31ZMarilyn WeberMweber@gc.cuny.edu
<p><a class="external" href="https://slot5000.commons.gc.cuny.edu/">https://slot5000.commons.gc.cuny.edu/</a></p>
<p>I've made it non-public for now</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19277 (New): Hostos students can't registerhttps://redmine.gc.cuny.edu/issues/192772023-11-15T22:17:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Krysia Michael reports "8 students in my Hostos class attempted to register for the Commons today and never received emails for the confirmation. I’m wondering what might have gone wrong or if we should just wait longer."</p>
<p>This was two hours ago, and I still see them there in unconfirmed. Any idea?</p> CUNY Academic Commons - Support #19210 (Resolved): Google Scholar problemhttps://redmine.gc.cuny.edu/issues/192102023-11-06T20:14:00ZMarilyn WeberMweber@gc.cuny.edu
<p>Joseph Reynolds Van Der Naald writes</p>
<p>The Google Scholar URL field for our CUNY Academic Commons profiles appear to be misdirected. From the attachment, you can see I have entered the URL for Google Scholar profile, but when you click the Google Scholar icon, it directs to <a class="external" href="https://commons.gc.cuny.edu/members/jvandernaald/scholar.google.com/citations?user=pkz3PXcAAAAJ&hl=en">https://commons.gc.cuny.edu/members/jvandernaald/scholar.google.com/citations?user=pkz3PXcAAAAJ&hl=en</a>. So it appears to be combining the 'commons' URL and the Google Scholar URL.</p> CUNY Academic Commons - Support #18982 (Reporter Feedback): Sites missing pages, menus, icons, ba...https://redmine.gc.cuny.edu/issues/189822023-10-05T23:52:11ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>"Our websites are acting very strange across three browsers.<br />Our main site menu is sprawled out instead of dropping down, and the site homepage icon/banner is gone: <br /><a class="external" href="https://iletc.commons.gc.cuny.edu/we-authors/">https://iletc.commons.gc.cuny.edu/we-authors/</a> <br />These sites are missing most of the pages that we had in the menu, and the missing pages are gone from dashboard, as well, not even in a trash folder:<br /><a class="external" href="https://weauthors.commons.gc.cuny.edu/">https://weauthors.commons.gc.cuny.edu/</a><br /><a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a> (this site also has no more image at the top of the site).<br />Is there some kind of bug going on at the Commons? I just noticed all of these issues today. I don't see anything new on redmine so I can't imagine what's going on. <br />Thanks for your help!"</p> CUNY Academic Commons - Support #18877 (New): Elementor updatehttps://redmine.gc.cuny.edu/issues/188772023-09-20T20:35:14ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC (teaching and learning center). We have a website on the commons at this URL: <a class="external" href="https://ourtlc.commons.gc.cuny.edu/">https://ourtlc.commons.gc.cuny.edu/</a>. We're currently updating the site to work with new regulations. This site uses Elementor and Elementor Pro. Currently, there is an issue with the site. I've had to put it into maintenance mode for a bit. Elementor support suggests it's an issue with our version (we're at 3.12 while it's now at 3.16.2). I was wondering if there is any way for us to upgrade to the latest version of Elementor, since I can not do that on my end?</p>
<p>If this is not the place for these kinds of requests, could you redirect me as appropriate?</p>
<p>Best,<br />Hunter"</p>