CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-28T23:26:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19856 (Resolved): WS tickets showing html markup tagshttps://redmine.gc.cuny.edu/issues/198562024-02-28T23:26:51ZMarilyn WeberMweber@gc.cuny.edu
<p>Colin (I think) -</p>
<p>Any idea why the WS tickets are suddenly showing html markup tags? Sorry if this is picayune; I'm just finding it difficult to read.</p> CUNY Academic Commons - Bug #19853 (Duplicate): new problem commons.gc.cuny.edu took too long to ...https://redmine.gc.cuny.edu/issues/198532024-02-28T19:35:51ZMarilyn WeberMweber@gc.cuny.edu
<p>"This site can’t be reachedcommons.gc.cuny.edu took too long to respond.<br />Try:</p>
<p>Checking the connection<br />Checking the proxy and the firewall<br />Running Windows Network Diagnostics<br />ERR_CONNECTION_TIMED_OUT"</p> CUNY Academic Commons - Bug #19842 (Resolved): commons is loading very slowlyhttps://redmine.gc.cuny.edu/issues/198422024-02-27T17:52:00ZMarilyn WeberMweber@gc.cuny.edu
<p>noticed this on my PC using Chrome and Firefox, confirmed by a student on a MAC with Safari</p> CUNY Academic Commons - Bug #19569 (Resolved): Commons is downhttps://redmine.gc.cuny.edu/issues/195692024-01-22T15:45:00ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19524 (Rejected): lost super powershttps://redmine.gc.cuny.edu/issues/195242024-01-12T03:16:15ZMarilyn WeberMweber@gc.cuny.edu
<p>I can log in as Marilyn_super, but I can't get to the recently registered or the Network dashboard. Please help. Thanks</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19277 (New): Hostos students can't registerhttps://redmine.gc.cuny.edu/issues/192772023-11-15T22:17:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Krysia Michael reports "8 students in my Hostos class attempted to register for the Commons today and never received emails for the confirmation. I’m wondering what might have gone wrong or if we should just wait longer."</p>
<p>This was two hours ago, and I still see them there in unconfirmed. Any idea?</p> CUNY Academic Commons - Bug #18377 (Resolved): Author line pulls information from your Commons P...https://redmine.gc.cuny.edu/issues/183772023-06-15T18:23:10ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD, GC librarian Ingrid Conley-Abrams reports that "on this blog post, under my name = <a class="external" href="https://gclibrary.commons.gc.cuny.edu/2023/03/24/teaching-computer-science-with-open-resources/">https://gclibrary.commons.gc.cuny.edu/2023/03/24/teaching-computer-science-with-open-resources/</a> = there is no information, even though I've filled it out on the bio." (She means the profile - <a class="external" href="https://commons.gc.cuny.edu/members/ingridconleyabrams/">https://commons.gc.cuny.edu/members/ingridconleyabrams/</a>)</p>
<p>I (Marilyn) was unclear what she meant until I looked at other recent posts from Jill Cirasella or Elvis Bakaitis. The dashboard views of their posts don't show that they're indicated anything other than the author field (See screenshots)</p>
<p>I'm in a rush but can answer questions. I never use the author field at all, so am at a loss.</p> CUNY Academic Commons - Bug #18244 (Resolved): Commons CORS Errorhttps://redmine.gc.cuny.edu/issues/182442023-05-17T16:20:47ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>I am a librarian at the Graduate Center Library and I also work on the library website. Since a site we use for the purpose has gone down permanently, I am reimplementing an RSS feed reader to ingest the posts on our Commons site. I have run up against a CORS error, and the simplest solution would be to do as this page suggests: <a class="external" href="https://bionicteaching.com/allowing-cross-origin-access-to-wordpress-feeds/">https://bionicteaching.com/allowing-cross-origin-access-to-wordpress-feeds/</a><br />Is that possible? It would be very helpful.<br />Thanks,<br />Steve</p>
<p>Stephen Zweibel</p>
<p>Digital Scholarship Librarian</p> CUNY Academic Commons - Bug #18117 (New): ourtlc.commons.gc.cuny.edu/" is giving us a "critical e...https://redmine.gc.cuny.edu/issues/181172023-04-25T23:43:20ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC. Our URL "https://ourtlc.commons.gc.cuny.edu/" is giving us a "critical error" message and I am unsure as to why. This is a sudden issue. It wasn't doing this as early as two days ago. There's been no major changes and I am not sure how to fix the issue. Can we receive some guidance and help with this issue??<br />Professor Kevaughn Hunter City College of New York"</p>
<p>I (Marilyn) see this as well - Chrome, on a PC</p> CUNY Academic Commons - Bug #16990 (Resolved): all blog posts are appearing as comments on a sitehttps://redmine.gc.cuny.edu/issues/169902022-10-08T14:44:50ZMarilyn WeberMweber@gc.cuny.edu
<p>Pamela Jean Stemberg reports</p>
<p>"My page <a class="external" href="https://v1innycchildren.commons.gc.cuny.edu/">https://v1innycchildren.commons.gc.cuny.edu/</a><br />suddenly has blog posts at the end of it that has nothing to do with it. I can't find them on the page, but they shouldn't be there. I turned off the ping backs, but I can't get rid of the blog posts."</p>
<p>I see exactly what she means - her site is pulling in other blogs that have public posts as comments. Nothing in the Discussion settings looks unusual to me (see attached.)</p>
<p>I'm looking now to see if other sites are having this problem.</p> CUNY Academic Commons - Bug #16772 (Abandoned): Comments suddenly not availablehttps://redmine.gc.cuny.edu/issues/167722022-09-12T19:27:14ZMarilyn WeberMweber@gc.cuny.edu
<p>Jason Tougaw writes</p>
<p>"For some reason, the option to comment on posts is not appearing on one of my course sites:</p>
<p><a class="external" href="https://lifewritng.commons.gc.cuny.edu/">https://lifewritng.commons.gc.cuny.edu/</a></p>
<p>People were able to comment last week. I’ve been poking around, but I’m not sure what’s changed. Do you have any insight or suggestions?" </p>
<pre><code>His settings look fine to me - see screenshots. I'm befuddled</code></pre> CUNY Academic Commons - Bug #16623 (Resolved): Administration email verification and dashboard in...https://redmine.gc.cuny.edu/issues/166232022-08-16T20:31:19ZMarilyn WeberMweber@gc.cuny.edu
<p>I don't think this is exactly a bug. When I am logged in as super and go to the home page, I get this prompt:</p>
<p>_Administration email verification<br />Please verify that the administration email for this website is still correct. Why is this important?(opens in a new tab)</p>
<p>Current administration email: <a class="email" href="mailto:cunycommons@gmail.com">cunycommons@gmail.com</a></p>
<p>This email may be different from your personal email address._</p>
<p>I clicked on update just to see what it was referring to, and found another confusing thing there - the "tagline" (see attached). <br /><img src="https://redmine.gc.cuny.edu/attachments/download/23040/Screenshot%202022-08-16%20163023.png" alt="" /></p> CUNY Academic Commons - Bug #15279 (Rejected): big delay - cloning the history sitehttps://redmine.gc.cuny.edu/issues/152792022-02-09T17:32:12ZMarilyn WeberMweber@gc.cuny.edu
<p>I'm in the process of cloning my one site (<a class="external" href="https://historyprogram.commons.gc.cuny.edu">https://historyprogram.commons.gc.cuny.edu</a>) and it is taking seriously forever. I'm using a GC PC, and Chrome. I will try again to see if this is computer specific, but I thought I'd give a heads -up</p> CUNY Academic Commons - Bug #14526 (Resolved): registration interface won't show a space to enter...https://redmine.gc.cuny.edu/issues/145262021-06-03T15:47:16ZMarilyn WeberMweber@gc.cuny.edu
<p>For years, I have sent out these instructions without problem:</p>
<p>Here are instructions to set up a Commons account without a CUNY address:<br />Go to <a class="external" href="https://commons.gc.cuny.edu">https://commons.gc.cuny.edu</a> (<a class="external" href="https://commons.gc.cuny.edu/">https://commons.gc.cuny.edu/</a>) and click Register in the upper right hand corner. Enter your personal address in the Email Address field, then hit Tab (not Enter). Now you will see a field asking for the signup code.</p>
<p>Now I have two Zendesk tickets from students who say that clicking Tab does not prompt a field to enter nonCUNY code. Trying on a mac with Chrome, I see what they mean. Can I ask you all to try it and let me know? Thanks!</p>