CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-28T23:26:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19856 (Resolved): WS tickets showing html markup tagshttps://redmine.gc.cuny.edu/issues/198562024-02-28T23:26:51ZMarilyn WeberMweber@gc.cuny.edu
<p>Colin (I think) -</p>
<p>Any idea why the WS tickets are suddenly showing html markup tags? Sorry if this is picayune; I'm just finding it difficult to read.</p> CUNY Academic Commons - Bug #19842 (Resolved): commons is loading very slowlyhttps://redmine.gc.cuny.edu/issues/198422024-02-27T17:52:00ZMarilyn WeberMweber@gc.cuny.edu
<p>noticed this on my PC using Chrome and Firefox, confirmed by a student on a MAC with Safari</p> CUNY Academic Commons - Bug #19569 (Resolved): Commons is downhttps://redmine.gc.cuny.edu/issues/195692024-01-22T15:45:00ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19277 (New): Hostos students can't registerhttps://redmine.gc.cuny.edu/issues/192772023-11-15T22:17:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Krysia Michael reports "8 students in my Hostos class attempted to register for the Commons today and never received emails for the confirmation. I’m wondering what might have gone wrong or if we should just wait longer."</p>
<p>This was two hours ago, and I still see them there in unconfirmed. Any idea?</p> CUNY Academic Commons - Bug #18417 (Resolved): Call to undefined function is_plugin_active()https://redmine.gc.cuny.edu/issues/184172023-06-27T20:23:16ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD, Ray Liu reports: Hi, our QCAP website seems to be down or showing an "Error thrown" message (Call to undefined function is_plugin_active()) when we land on the home page. , The website URL is<br /><a class="external" href="https://qcap.commons.gc.cuny.edu/">https://qcap.commons.gc.cuny.edu/</a></p>
<p>I've asked if they remember if you've activated any plugins recently? Thanks!</p> CUNY Academic Commons - Bug #18377 (Resolved): Author line pulls information from your Commons P...https://redmine.gc.cuny.edu/issues/183772023-06-15T18:23:10ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD, GC librarian Ingrid Conley-Abrams reports that "on this blog post, under my name = <a class="external" href="https://gclibrary.commons.gc.cuny.edu/2023/03/24/teaching-computer-science-with-open-resources/">https://gclibrary.commons.gc.cuny.edu/2023/03/24/teaching-computer-science-with-open-resources/</a> = there is no information, even though I've filled it out on the bio." (She means the profile - <a class="external" href="https://commons.gc.cuny.edu/members/ingridconleyabrams/">https://commons.gc.cuny.edu/members/ingridconleyabrams/</a>)</p>
<p>I (Marilyn) was unclear what she meant until I looked at other recent posts from Jill Cirasella or Elvis Bakaitis. The dashboard views of their posts don't show that they're indicated anything other than the author field (See screenshots)</p>
<p>I'm in a rush but can answer questions. I never use the author field at all, so am at a loss.</p> CUNY Academic Commons - Bug #18244 (Resolved): Commons CORS Errorhttps://redmine.gc.cuny.edu/issues/182442023-05-17T16:20:47ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>I am a librarian at the Graduate Center Library and I also work on the library website. Since a site we use for the purpose has gone down permanently, I am reimplementing an RSS feed reader to ingest the posts on our Commons site. I have run up against a CORS error, and the simplest solution would be to do as this page suggests: <a class="external" href="https://bionicteaching.com/allowing-cross-origin-access-to-wordpress-feeds/">https://bionicteaching.com/allowing-cross-origin-access-to-wordpress-feeds/</a><br />Is that possible? It would be very helpful.<br />Thanks,<br />Steve</p>
<p>Stephen Zweibel</p>
<p>Digital Scholarship Librarian</p> CUNY Academic Commons - Bug #18117 (New): ourtlc.commons.gc.cuny.edu/" is giving us a "critical e...https://redmine.gc.cuny.edu/issues/181172023-04-25T23:43:20ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC. Our URL "https://ourtlc.commons.gc.cuny.edu/" is giving us a "critical error" message and I am unsure as to why. This is a sudden issue. It wasn't doing this as early as two days ago. There's been no major changes and I am not sure how to fix the issue. Can we receive some guidance and help with this issue??<br />Professor Kevaughn Hunter City College of New York"</p>
<p>I (Marilyn) see this as well - Chrome, on a PC</p> CUNY Academic Commons - Bug #16990 (Resolved): all blog posts are appearing as comments on a sitehttps://redmine.gc.cuny.edu/issues/169902022-10-08T14:44:50ZMarilyn WeberMweber@gc.cuny.edu
<p>Pamela Jean Stemberg reports</p>
<p>"My page <a class="external" href="https://v1innycchildren.commons.gc.cuny.edu/">https://v1innycchildren.commons.gc.cuny.edu/</a><br />suddenly has blog posts at the end of it that has nothing to do with it. I can't find them on the page, but they shouldn't be there. I turned off the ping backs, but I can't get rid of the blog posts."</p>
<p>I see exactly what she means - her site is pulling in other blogs that have public posts as comments. Nothing in the Discussion settings looks unusual to me (see attached.)</p>
<p>I'm looking now to see if other sites are having this problem.</p> CUNY Academic Commons - Bug #16623 (Resolved): Administration email verification and dashboard in...https://redmine.gc.cuny.edu/issues/166232022-08-16T20:31:19ZMarilyn WeberMweber@gc.cuny.edu
<p>I don't think this is exactly a bug. When I am logged in as super and go to the home page, I get this prompt:</p>
<p>_Administration email verification<br />Please verify that the administration email for this website is still correct. Why is this important?(opens in a new tab)</p>
<p>Current administration email: <a class="email" href="mailto:cunycommons@gmail.com">cunycommons@gmail.com</a></p>
<p>This email may be different from your personal email address._</p>
<p>I clicked on update just to see what it was referring to, and found another confusing thing there - the "tagline" (see attached). <br /><img src="https://redmine.gc.cuny.edu/attachments/download/23040/Screenshot%202022-08-16%20163023.png" alt="" /></p> CUNY Academic Commons - Bug #16198 (Resolved): Change role to . . https://redmine.gc.cuny.edu/issues/161982022-06-02T23:21:29ZMarilyn WeberMweber@gc.cuny.edu
<p>A user brought to my attention that "Change role to . . " on her site didn't work. Because I know this user and was in a rush, I went ahead as a super admin and made the change for her (ticket 7145 " upgrade a user (Hannah Miller) from Author to Administrator" - <a class="external" href="https://cunycommons.zendesk.com/agent/tickets/7145">https://cunycommons.zendesk.com/agent/tickets/7145</a>)</p>
<p>Now I have another user with the same problem. I had him add me (non super) as an Admin, and I see exactly what he means. When I am logged in as mweber here - <a class="external" href="https://jjayoersummer.commons.gc.cuny.edu/wp-admin/users.php">https://jjayoersummer.commons.gc.cuny.edu/wp-admin/users.php</a> - and I select a user then try to change their role, simply nothing happens. There is no error message, but the user I am trying to downgrade (jennifereconomos) remains as an admin.</p>
<p>LMK what more info you need. It's ticket 7180, if that helps - <a class="external" href="https://cunycommons.zendesk.com/agent/tickets/7180">https://cunycommons.zendesk.com/agent/tickets/7180</a></p> CUNY Academic Commons - Bug #14410 (Resolved): events calendar problem?https://redmine.gc.cuny.edu/issues/144102021-05-03T15:08:51ZMarilyn WeberMweber@gc.cuny.edu
<p>Laura Spinu reports:</p>
<p>I have been maintaining a website for a CUNY-wide conference scheduled for May 14 and after months of perfect functioning, the Register page no longer displays our event and registration (free tickets) we had enabled last year. It looks like the Events Calendar has disappeared and when I tried re-installing it I got this message: "Sorry, you are not allowed to install plugins on this site. "</p>
<p>Do you know why that might be the case? To my knowledge, I haven't made any changes to this page or the Events calendar whatsoever, they simply just stopped working. Thank you.</p>
<p>She then followed up:<br />This is the page that stopped working (I presume because the Events Calendar stopped working):</p>
<p><a class="external" href="https://lscconf.commons.gc.cuny.edu/register/">https://lscconf.commons.gc.cuny.edu/register/</a></p>
<p>It used to show a Register box before, to the May 14 event I had created on the website. Upon registering their details, participants received a (free) ticket to their email address.</p>
<p>I replaced this page earlier with a different one embedding a Google form for registration, so this is not an emergency, but if you find out what caused the problem I would appreciate it if you could let me know.</p>
<p>Best wishes,</p>
<p>Laura Spinu, PhD | Assistant Professo</p> CUNY Academic Commons - Bug #14008 (Resolved): invisible userhttps://redmine.gc.cuny.edu/issues/140082021-02-18T19:04:21ZMarilyn WeberMweber@gc.cuny.edu
<p>User Calvin Grispi cannot reset his password, and I don't see him in the user list. His email is <a class="email" href="mailto:CALVIN.GRISPI73@myhunter.cuny.edu">CALVIN.GRISPI73@myhunter.cuny.edu</a> I'm mystified.</p>
<p>Can you make it possible for him to reset the password? Thank you!</p> CUNY Academic Commons - Bug #5282 (New): Replying via email directs to paper but not individual c...https://redmine.gc.cuny.edu/issues/52822016-03-02T16:31:39ZMarilyn WeberMweber@gc.cuny.edu
<p>Kelly Josephs commented that "I have no idea how to see which comment you are replying to when I get an update from the paper via email. I clicked on the "see comment" but it just took me to the paper, not to the comment"</p>
<p>Adding it here as a suggestion for future release, I think. Thanks!</p>