CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2017-12-20T20:22:02ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #9026 (Resolved): plugin request from Carlos Guevara https://redmine.gc.cuny.edu/issues/90262017-12-20T20:22:02ZMarilyn WeberMweber@gc.cuny.edu
<p>Carlos Guevara from BMCC asks:</p>
<p>"Would it be possible to get the shortcodes ultimate plugin for the CUNY CTLs website: <a class="external" href="http://cuny.is/ctl">http://cuny.is/ctl</a> ?</p>
<p>Here is info about the plugin: <a class="external" href="https://wordpress.org/plugins/shortcodes-ultimate/">https://wordpress.org/plugins/shortcodes-ultimate/</a> (<a class="external" href="https://wordpress.org/plugins/shortcodes-ultimate/">https://wordpress.org/plugins/shortcodes-ultimate/</a>)"</p>
<p>Should I ask him to fill out the plugin request form?</p> CUNY Academic Commons - Support #8908 (Resolved): Plugin request from Steve Brierhttps://redmine.gc.cuny.edu/issues/89082017-11-14T15:24:20ZMarilyn WeberMweber@gc.cuny.edu
<p>Via user Stefano Morello:</p>
<p>- What's the name of the plugin/theme?</p>
<p>PDF Embedder</p>
<p>- In a few words, what does it do?</p>
<p>It allows to upload PDFs and embed them into pages/posts. PDFs are automatically sized to their natural size and shape.</p>
<p>How is the plugin/theme different from what's already provided on the Commons?</p>
<p>As far as I was able to discover, there seems to be no PDF embedder among the plugins already installed.</p>
<p>- What's the potential impact? Who will use it?</p>
<p>I am working on a project for Steve Brier - <a class="external" href="https://ccda.commons.gc.cuny.edu/">https://ccda.commons.gc.cuny.edu/</a> - we will use it to allow users to navigate through archival material directly on the website.</p>
<p>- Who initially made the request?</p>
<p>Stefano Morello / Steve Brier</p>
<p>- Who is the plugin author?</p>
<p>Dan Lester</p>
<p>- Say a little bit about the release history and popularity of the plugin. How many times has it been downloaded? When was it last updated?</p>
<p>It seems to be one of the most popular plugins for WordPress. It has over 100,000 installations and I have been using it on several other sites that I manage. It’s been updated to work with WordPress 4.9. More info here <a class="external" href="https://wordpress.org/plugins/pdf-embedder/">https://wordpress.org/plugins/pdf-embedder/</a></p> CUNY Academic Commons - Support #8893 (Resolved): Social paper won't connect to group? https://redmine.gc.cuny.edu/issues/88932017-11-08T19:49:40ZMarilyn WeberMweber@gc.cuny.edu
<p>I joined a newly created group, <a class="external" href="https://commons.gc.cuny.edu/groups/connected-cuny-planning-teams/">https://commons.gc.cuny.edu/groups/connected-cuny-planning-teams/</a>, and tried to create a Social Paper in it. The paper appears to be created but when I try to connect it to my group, I get a list of other groups I've joined but not this one. Is there simply a lag? I joined the group yesterday.</p>
<p>This is on a PC using Firefox.</p> CUNY Academic Commons - Bug #8721 (Resolved): more problems with Events calendarhttps://redmine.gc.cuny.edu/issues/87212017-09-20T19:43:34ZMarilyn WeberMweber@gc.cuny.edu
<p>Gerry Martini reports:</p>
<p>The Events calendar plugin is not showing any of the events at either the admissions.commons.gc.cuny.edu site or the psccunygc.commons.gc.cuny.edu site. Is there currently planned maintenance or something? Thanks!</p>
<p>I see you had other problems reported in <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: The Events Calendar - html editor doesn't work, location doesn't work (Resolved)" href="https://redmine.gc.cuny.edu/issues/8694">#8694</a> and <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: Events Calendar problem (Resolved)" href="https://redmine.gc.cuny.edu/issues/8552">#8552</a></p> CUNY Academic Commons - Bug #8638 (Resolved): members not syncing from group to sitehttps://redmine.gc.cuny.edu/issues/86382017-08-31T18:39:50ZMarilyn WeberMweber@gc.cuny.edu
<p>This is complicated, and I'm adding Luke since he knows the beginning of this saga better than I do.</p>
<p>Leah Anderst had a Spring course site connected to a group. Luke cloned the site and had her attach the new site to her group. Something went wrong and so she needed to uncouple then recouple the two, which seemed to go fine. But the members of the group didn't become users of the blog. Matt "believes that linking a site to a group from Manage > Group Sites is supposed to sync membership between the group and the site" - that hasn't happened so he's asking me to report it.</p>
<p>Perhaps the problem appears because of the import? Or perhaps the initial false start?</p>
<p>I'm going to next paste in the whole back and forth in case it helps.</p> CUNY Academic Commons - Support #8576 (Resolved): Digital Measures plugin requesthttps://redmine.gc.cuny.edu/issues/85762017-08-24T14:50:32ZMarilyn WeberMweber@gc.cuny.edu
<p>Jim P. Stimpson, Associate Dean for Academic and Faculty Affairs and Professor at the Graduate School of Public Health and Health Policy, writes:</p>
<p>"I would like to request a plugin be added to the Commons that I did not find listed in the current install base.</p>
<p>I would like to have faculty profiles populated on my commons website (<a class="external" href="https://sphfaculty.commons.gc.cuny.edu/">https://sphfaculty.commons.gc.cuny.edu/</a>) . Our faculty input their data into their productivity data into a product called Digital Measures (<a class="external" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.digitalmeasures.com_&d=DwMGaQ&c=mRWFL96tuqj9V0Jjj4h40ddo0XsmttALwKjAEOCyUjY&r=An7GNLIoOQSHedDH3xMpMMfbgCZM3nFkRrIxKGBmNb0&m=zCEtdar0uthf4a3XZ70rsKXK093L4Z2HtveHhLsiWx8&s=ZTyJhPBZQ4qDqyc1cMP7uWEPduJiePwgN9XaQIOnPiA&e=">https://urldefense.proofpoint.com/v2/url?u=https-3A__www.digitalmeasures.com_&d=DwMGaQ&c=mRWFL96tuqj9V0Jjj4h40ddo0XsmttALwKjAEOCyUjY&r=An7GNLIoOQSHedDH3xMpMMfbgCZM3nFkRrIxKGBmNb0&m=zCEtdar0uthf4a3XZ70rsKXK093L4Z2HtveHhLsiWx8&s=ZTyJhPBZQ4qDqyc1cMP7uWEPduJiePwgN9XaQIOnPiA&e=</a>) ; Lehman and Baruch Colleges also use this software for faculty information. They have published a plugin that allows us to port the data from the online Digital Measures database onto a website, allowing display of faculty information such as publications and grants.</p>
<p>Here is a link on GitHub to the WordPress plugin (<a class="external" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_jastreich_digital-2Dmeasures-2Dwordpress-2Dplugin&d=DwMGaQ&c=mRWFL96tuqj9V0Jjj4h40ddo0XsmttALwKjAEOCyUjY&r=An7GNLIoOQSHedDH3xMpMMfbgCZM3nFkRrIxKGBmNb0&m=zCEtdar0uthf4a3XZ70rsKXK093L4Z2HtveHhLsiWx8&s=yKYBo4Wjlf-IoJTeOoolNPr8xJpLAFKkqeE6nPFK5fA&e=">https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_jastreich_digital-2Dmeasures-2Dwordpress-2Dplugin&d=DwMGaQ&c=mRWFL96tuqj9V0Jjj4h40ddo0XsmttALwKjAEOCyUjY&r=An7GNLIoOQSHedDH3xMpMMfbgCZM3nFkRrIxKGBmNb0&m=zCEtdar0uthf4a3XZ70rsKXK093L4Z2HtveHhLsiWx8&s=yKYBo4Wjlf-IoJTeOoolNPr8xJpLAFKkqeE6nPFK5fA&e=</a>) and I have attached a PDF of technical documentation."</p>
<p>Let me know if you need anything else. Thanks!</p> CUNY Academic Commons - Bug #8552 (Resolved): Events Calendar problemhttps://redmine.gc.cuny.edu/issues/85522017-08-18T15:14:34ZMarilyn WeberMweber@gc.cuny.edu
<p>Gerry Martini reports that the Events Calendar plug-in suddenly "does not allow us to add an organizer or a location/venue any more". Both of these features did work in the past. I went into the admissions site dashboard (<a class="external" href="https://admissions.commons.gc.cuny.edu/wp-admin/post-new.php?post_type=tribe_events">https://admissions.commons.gc.cuny.edu/wp-admin/post-new.php?post_type=tribe_events</a>) and indeed, the fields are visible but you cannot add any information. I've attached a screenshot which shows that the field for event URL and cost have a writable box, but venue and organizer have nothing to click on or write in.</p>
<p>Gerry had had other problems with this last year - <a class="external" href="https://redmine.gc.cuny.edu/issues/5875">https://redmine.gc.cuny.edu/issues/5875</a>.</p>
<p>Should we suggest another plug-in?</p>
<p>Thanks!</p> CUNY Academic Commons - Support #8446 (Resolved): request for multiple accordion menu pluginshttps://redmine.gc.cuny.edu/issues/84462017-07-27T17:19:29ZMarilyn WeberMweber@gc.cuny.edu
<p>Via Zendesk, Kristin Cribbs writes:</p>
<p>I am the Human Research Protection Program (HRPP) Coordinator at the CUNY School of Public Health. Our Office is developing a HRPP academic commons Wordpress website<<a class="external" href="https://sphhrpp.commons.gc.cuny.edu/">https://sphhrpp.commons.gc.cuny.edu/</a>> for faculty and student researchers, and I am reaching out with an administrative request. I would like to add a plugin to the site that allows me to collapse menu items on the left-hand sidebar. Currently, the parent and child menu items are static.</p>
<p>I’ve identified several plugins online that offer this functionality, however, after searching in the Plugins section, it does not appear that any of these are currently available via the CUNY Academic Commons. Further, I do not see a way for me, as a user and website administrator, to add a new Plugin. It seems these permissions are only available to the CUNY Commons team.</p>
<p>I would like to test out a several plugins to determine which will be the best fit for our website. If possible, can you please add the following plugins to Commons?:</p>
<p>· Nextend Accordion Menu</p>
<p>· Show-Hide / Collapse-Expand</p>
<p>· Collapsible Widget Area</p>
<p>· Nice Navigation</p>
<p>· Collapsing Categories</p>
<p>Boone, let me know what you think. Thanks!</p> CUNY Academic Commons - Bug #8125 (Resolved): careerplan admin page failing to load with "current...https://redmine.gc.cuny.edu/issues/81252017-05-10T17:18:07ZMarilyn WeberMweber@gc.cuny.edu
<p>Abigail Turner (<a class="email" href="mailto:aturner@gradcenter.cuny.edu">aturner@gradcenter.cuny.edu</a>) from the Office of Career Planning and Professional Development reports:</p>
<p>Is there something wrong with the Commons' page editing functions? We have been unable to edit our page on the Commons - <a class="external" href="https://careerplan.commons.gc.cuny.edu/-">https://careerplan.commons.gc.cuny.edu/-</a> since last Friday. I can log in, but when I click "Edit Page" on the top bar, at first there is no response and then an error page says "careerplan.commons.gc.cuny.edu is currently unable to handle this request". I work for the Office of Career Planning at the Grad Center</p> CUNY Academic Commons - Bug #7994 (Resolved): Comments not appearinghttps://redmine.gc.cuny.edu/issues/79942017-04-20T13:27:36ZMarilyn WeberMweber@gc.cuny.edu
<p>Maris Panzani, an Admissions officer at the GC wrote "for some reason our posts won't allow comments any longer. For example <a class="external" href="https://newgcstudents.commons.gc.cuny.edu/2017/03/01/roommate-matching/">https://newgcstudents.commons.gc.cuny.edu/2017/03/01/roommate-matching/</a>"</p>
<p>Upon further investigation, the comments field is visible, but after I click submit I'm directed to a blank screen. If I then navigate to the page, the comments don't show. I tried this logged in as myself and under an alias, on both Chrome and Firefox.</p>
<p>There are some comments in the Trash visible in the Dashboard, but not anything recent.</p> CUNY Academic Commons - Support #7745 (Resolved): Featured Video Plus plugin requestedhttps://redmine.gc.cuny.edu/issues/77452017-03-03T17:14:18ZMarilyn WeberMweber@gc.cuny.edu
<p>Ian Phillips, GC Digital Fellow, asks on ZenDesk:</p>
<p>I'd like to request the installation of a plugin on the Commons: <br />Featured Video Plus <<a class="external" href="https://wordpress.org/plugins/featured-video-plus/">https://wordpress.org/plugins/featured-video-plus/</a>></p>
<p>I would like to use this plugin to display blog post videos in an <br />embedded post feed generated by List Category Posts. I've tested this on <br />a separate WP installation, and it seems to work well.</p>
<p>LMK what you think. Thanks!</p> CUNY Academic Commons - Support #6818 (Resolved): No more email notifications?https://redmine.gc.cuny.edu/issues/68182016-11-21T23:54:39ZMarilyn WeberMweber@gc.cuny.edu
<p>Steve Brier reports:<br />Haven't received an email notification despite many posts by my students since November 16. I'm "all email" and yet they've stopped coming. Help!!</p>
<p>I've asked him to send us the URL. What else should I ask?</p> CUNY Academic Commons - Bug #6039 (Resolved): User cannot change her email https://redmine.gc.cuny.edu/issues/60392016-09-19T14:50:41ZMarilyn WeberMweber@gc.cuny.edu
<p>Cheryl Littman, Acting Dean of Institutional Effectiveness at Queens, reports:<br />"I am trying to change my CUNY Academic Commons account email address from <a class="email" href="mailto:cheryl.littman@mail.cuny.edu">cheryl.littman@mail.cuny.edu</a> to <a class="email" href="mailto:cheryl.littman@qc.cuny.edu">cheryl.littman@qc.cuny.edu</a>. I followed the instructions from the FAQ/Help info, changing my password as well as the account email. The screen says I'm successful, but after logging out and then back in again, the Commons Profile/Settings page still shows the email address as @mail.cuny.edu instead of @qc.cuny.edu."</p>
<p>I've asked her to clarify whether she was trying to chgne the password at the same time as the account email, but she says no. She has tried again with her known password and, indeed, she still gets the green notification bar that says "Your settings have been saved" I can see her in the users list (clittman) but I cannot change her address there.</p>
<p>I'm able to replicate this for myself. Last night I followed these instructions:<br />To change the email account where you receive email notifications, go to the top black navigation bar, hover over your avatar on the top right corner, and select: My Settings » General. Re-write your preferred email account in the ‘Account Email’ field, then scroll down and select “Save Changes.”<br />To try to change my History account (username: conduit) from <a class="email" href="mailto:mweb05@gmail.com">mweb05@gmail.com</a> to <a class="email" href="mailto:history@gc.cuny.edu">history@gc.cuny.edu</a>. Got the green bar, thought all was well, but my user page still shows the gmail address.</p>
<p>LMK what more information you need. Thanks!</p> CUNY Academic Commons - Support #5629 (Resolved): Title field in profile can't be editedhttps://redmine.gc.cuny.edu/issues/56292016-05-27T13:31:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Seogjoo Jang would like to change her profile from Associate Professor to Professor in her "Title" field - <a class="external" href="http://commons.gc.cuny.edu/members/sjang/">http://commons.gc.cuny.edu/members/sjang/</a>. When I look at my own profile, I don't see Title as an option. Scott suggests "It may be that she has a portfolio that was created before current enhancements and cannot edit. If so maybe Boone can remove the old and allow her to re-enter using new fields."</p>
<p>Boone, can you take a look? Thanks!</p> CUNY Academic Commons - Bug #4012 (Resolved): Two users reporting same Forbidden 403 error message. https://redmine.gc.cuny.edu/issues/40122015-04-22T14:56:57ZMarilyn WeberMweber@gc.cuny.edu
<p>Both user have been sent invite from different people - "You have been invited by Kate McPherson to join the CUNY Academic Commons community. To accept this invitation, please visit <a class="external" href="http://commons.gc.cuny.edu/register/?iaaction=accept-invitation&email=Bm514%40hunter.cuny.edu">http://commons.gc.cuny.edu/register/?iaaction=accept-invitation&email=Bm514%40hunter.cuny.edu</a>."</p>
<p>Both appear to be graduate students or staff: <br />1) Gabriela Hernandez Santiago <br />CUNY School of Public Health</p>
<p>2) Brian D Maasjo <br /><a class="email" href="mailto:bm514@hunter.cuny.edu">bm514@hunter.cuny.edu</a></p>
<p>(The person who sent the first invites reports that the problem seems to be in the invite. She's walked others through joining the Commons, then requesting membership to the groups. That works fine.)</p>
<p>I don't have anyone to test this on. LMK if I can help. Thanks!!</p>