CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-09T19:18:02ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #19732 (New): Twitter/X feedhttps://redmine.gc.cuny.edu/issues/197322024-02-09T19:18:02ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I work at the CUNY Graduate Center's Writing Center. On our CUNY Commons website, we have linked our Twitter/X account so that our Twitter/X feed appears on the right-hand side of our landing page.</p>
<p>I am using Chrome, and although I can see the Twitter/X feed on my computer, my colleague who is also using Chrome, cannot see the Twitter/X feed on his computer. The same goes for another colleague who uses Firefox, and the same goes for my phone, which uses Safari.</p>
<p>Would you please let us know how to fix this issue so that everyone can see the Twitter/X feed when they visit our website?</p>
<p>Thank you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19680 (New): JetPack https://redmine.gc.cuny.edu/issues/196802024-02-05T18:19:08ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I am a writing consultant at the Graduate Center's Writing Center. We are in the process of creating a newsletter, which we will send to our mailing list, and we would like to use JetPack since it is already linked to our CUNY Commons website.</p>
<p>Unfortunately, as our mailing list exceeds 100 recipients, we cannot use the free version of JetPack. I am writing to inquire if</p>
<p>1. CUNY has a paid subscription to JetPack, which we can access.<br />2. If CUNY does not have a paid subscription to JetPack, can we at the Writing Center purchase this subscription and still have JetPack linked to our CUNY Commons website?</p>
<p>Thank you and I look forward to hearing from you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19605 (New): AI question from Ned Bentonhttps://redmine.gc.cuny.edu/issues/196052024-01-26T17:19:25ZMarilyn WeberMweber@gc.cuny.edu
<p>Ned Benton asks:</p>
<p><a class="email" href="mailto:nbenton@jjay.cuny.edu">nbenton@jjay.cuny.edu</a> | January 26, 2024 9:20 am<br />Will CUNY Commons install any plug-ins that connect to AI services. I am thinking of this one but there may be others.</p>
<p><a class="external" href="https://wordpress.com/plugins/ai-engine">https://wordpress.com/plugins/ai-engine</a></p>
<p>I have posted in NESRI an article about AI and slavery records. Here it is.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/">https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/</a></p>
<p>While this article reveals risks and deficiencies, I continue to think that AI could become a useful way to explain records of slavery at the individual level. We are working on a project we call NESRI 2.0 which involves adding several more fields to will enrich the interconnections between the 90,000 records that we have.</p>
<p>If we eventually do this system-wide, we have the challenge of presenting this to users. I first approach is to add a table to our locality reports that lists the families, in the locality specified for the report, with a link to click into the records of any family, so people in Boston can learn of families of enslaved people in the 1700s. But I also think that I can code the database to construct a test string that can be submitted as a prompt to an AI service to get back an essay about the family - the names and relationships and events in their lives and in the community when they lived. The service would have to have guardrails to not make up information.</p>
<p>Ned Benton</p> CUNY Academic Commons - Support #18877 (New): Elementor updatehttps://redmine.gc.cuny.edu/issues/188772023-09-20T20:35:14ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC (teaching and learning center). We have a website on the commons at this URL: <a class="external" href="https://ourtlc.commons.gc.cuny.edu/">https://ourtlc.commons.gc.cuny.edu/</a>. We're currently updating the site to work with new regulations. This site uses Elementor and Elementor Pro. Currently, there is an issue with the site. I've had to put it into maintenance mode for a bit. Elementor support suggests it's an issue with our version (we're at 3.12 while it's now at 3.16.2). I was wondering if there is any way for us to upgrade to the latest version of Elementor, since I can not do that on my end?</p>
<p>If this is not the place for these kinds of requests, could you redirect me as appropriate?</p>
<p>Best,<br />Hunter"</p> CUNY Academic Commons - Support #18561 (New): Bravada https://redmine.gc.cuny.edu/issues/185612023-08-07T21:50:26ZMarilyn WeberMweber@gc.cuny.edu
<p>Juwon Jun asks:</p>
<p>I am in the process of building a new site and wanted to ask for your advice on choosing a theme. Our team was interested in this particular website (<a class="external" href="https://hindi.la.utexas.edu">https://hindi.la.utexas.edu</a>) and want to emulate the look of it. The closest theme I could find was Bravada, but once you navigate to a sample page, the content appears at the bottom of the header. However, the Hindi at UT Austin website appears to have the content appear at the top, replacing the header video and landing page text. Is this possible to code in Bravada, or another theme?</p> CUNY Academic Commons - Support #18019 (New): Newsletter, anewhttps://redmine.gc.cuny.edu/issues/180192023-04-13T00:42:42ZMarilyn WeberMweber@gc.cuny.edu
<p>GC admin Rukshana Jalil writes:</p>
<p>I’d like to install a newsletter plugin for my program’s Commons site but not sure which one is available for us. I believe there were some issues with this in the past and I don’t know if it has been solved.</p>
<p>Could you let me know if I would be able to do this? This would be for four Commons sites (for each of the Certificate programs).</p>
<p>Searching Redmine, I see this tickets explaining the news letter problem</p>
<p><img src="https://redmine.gc.cuny.edu/attachments/download/25117/clipboard-202304122037-iw8nh.png" alt="" /></p>
<p>Are there any fresh takes on this perennial problem? Thank you!</p> CUNY Academic Commons - Support #17933 (New): trying to setup domain mappinghttps://redmine.gc.cuny.edu/issues/179332023-03-30T02:18:49ZMarilyn WeberMweber@gc.cuny.edu
<p>John DeLooper writes via ZendDesk:</p>
<p>Hello,<br />We are trying to setup domain mapping for <a class="external" href="https://bronxbusiness.commons.gc.cuny.edu/">https://bronxbusiness.commons.gc.cuny.edu/</a> to go to</p>
<p><a class="external" href="https://bronxbusiness.lehman.edu">https://bronxbusiness.lehman.edu</a></p>
<p>As per the instructions on <a class="external" href="https://help.commons.gc.cuny.edu/domain-mapping-commons/">https://help.commons.gc.cuny.edu/domain-mapping-commons/</a></p>
<p>I am writing to verify that the DNS record is setup correctly and your team can make the necessary changes on your end.</p>
<p>Thank you!</p>
<p>John</p>
<p><em>Are we able to do any mapping at this time?</em></p> CUNY Academic Commons - Support #17741 (New): Linking Google Calendarhttps://redmine.gc.cuny.edu/issues/177412023-02-28T17:41:29ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZenDesk:</p>
<p>"I'm having a hard time getting my Google Calendar talk to my site. Here are the links for both. I'd love some advice on what I'm missing.</p>
<p>Many thanks,<br />Meghan Gilbert</p>
<p><a class="external" href="https://calendar.google.com/calendar/u/0?cid=OGM0NjkyMmUzYmI4NGExMGFjOTIxMjJiYWJkMmJkNjYxNGRjMTMyZWJmOTM3NTg4MWViOGZjNmI2ZWYwZjY1YUBncm91cC5jYWxlbmRhci5nb29nbGUuY29t">https://calendar.google.com/calendar/u/0?cid=OGM0NjkyMmUzYmI4NGExMGFjOTIxMjJiYWJkMmJkNjYxNGRjMTMyZWJmOTM3NTg4MWViOGZjNmI2ZWYwZjY1YUBncm91cC5jYWxlbmRhci5nb29nbGUuY29t</a></p>
<p><a class="external" href="https://amteam.commons.gc.cuny.edu/">https://amteam.commons.gc.cuny.edu/</a>"</p> CUNY Academic Commons - Feature #5397 (New): frustrating to have to enable/disable in SPhttps://redmine.gc.cuny.edu/issues/53972016-03-31T17:06:08ZMarilyn WeberMweber@gc.cuny.edu
<p>From Jojo Karlin via Zendesk:</p>
<p>"I'm trying to incorporate changes suggested by a colleague and I find it frustrating to have to enable/disable for each edit. I am hoping you guys are working on this issue. It would help the revision process enormously."</p> CUNY Academic Commons - Feature #5205 (New): Social Paper foldershttps://redmine.gc.cuny.edu/issues/52052016-02-10T15:15:18ZMarilyn WeberMweber@gc.cuny.edu
<p>Jojo Karlin writes:<br />"In ITP a classmate brought up the question of folders. We would love to have folders for navigating our social paper portfolios."</p>
<p>I reported that it would be considered for future releases</p> CUNY Academic Commons - Feature #5199 (New): add tables to the SP editorhttps://redmine.gc.cuny.edu/issues/51992016-02-04T17:05:49ZMarilyn WeberMweber@gc.cuny.edu
<p>From Erin Glass - "JFYI Danica Savonick wanted to use SP for posting the syllabus of a class she's teaching with Cathy Davidson. The lack of being able to add tables to the editor was a deal breaker for her"</p> CUNY Academic Commons - Feature #5058 (New): Can there be a clearer signal that even when comment...https://redmine.gc.cuny.edu/issues/50582015-12-22T20:54:47ZMarilyn WeberMweber@gc.cuny.edu
<p>When you make a comment in a paragraph, read on, and then return after you have moved down the document, the comment icon just has a number, so it's not clear that you can add a comment by clicking on the number.</p> CUNY Academic Commons - Feature #5053 (New): Scrollable menu to add readers (SP suggestion #4)https://redmine.gc.cuny.edu/issues/50532015-12-18T17:25:52ZMarilyn WeberMweber@gc.cuny.edu
<p>While I generally hate menus that travel down the page, the fact that you have to scroll up to the top of the paper to add a reader (if, say, you aim to tag someone new in your comments). It means I lose my place and have to relocate it.</p> CUNY Academic Commons - Feature #5052 (New): Sentence by sentence or line by line comments (SP su...https://redmine.gc.cuny.edu/issues/50522015-12-18T17:25:01ZMarilyn WeberMweber@gc.cuny.edu
<p>I would also love if we could make sentence by sentence or line by line comments. For each block, I have been mentioning the sentence in the comments .</p> CUNY Academic Commons - Feature #5050 (New): Making comments visible in SP editing mode (SP sugge...https://redmine.gc.cuny.edu/issues/50502015-12-18T17:23:15ZMarilyn WeberMweber@gc.cuny.edu
<p>A user has given us the following feedback :</p>
<p>Receiving comments on my paper has been great. I do find it troubling that I cannot see friends' comments when I "enable editing." The editing mode does not allow me to access the comments.</p>