CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-28T19:35:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19853 (Duplicate): new problem commons.gc.cuny.edu took too long to ...https://redmine.gc.cuny.edu/issues/198532024-02-28T19:35:51ZMarilyn WeberMweber@gc.cuny.edu
<p>"This site can’t be reachedcommons.gc.cuny.edu took too long to respond.<br />Try:</p>
<p>Checking the connection<br />Checking the proxy and the firewall<br />Running Windows Network Diagnostics<br />ERR_CONNECTION_TIMED_OUT"</p> CUNY Academic Commons - Support #19466 (Duplicate): Gambling site brought to our attentionhttps://redmine.gc.cuny.edu/issues/194662023-12-28T21:35:31ZMarilyn WeberMweber@gc.cuny.edu
<p><a class="external" href="https://slot5000.commons.gc.cuny.edu/">https://slot5000.commons.gc.cuny.edu/</a></p>
<p>I've made it non-public for now</p> CUNY Academic Commons - Support #19083 (Duplicate): tarrelleng110.commons.gc.cuny.edu/https://redmine.gc.cuny.edu/issues/190832023-10-24T02:37:41ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD, user Tarrell K Browne reports that tarrelleng110.commons.gc.cuny.edu is throwing a "There has been a critical error on this website" error. I'm getting the same result.</p> CUNY Academic Commons - Support #17070 (Duplicate): NS Cloner - Site Copier not workinghttps://redmine.gc.cuny.edu/issues/170702022-10-20T01:27:26ZMarilyn WeberMweber@gc.cuny.edu
<p>From ZD:</p>
<p>I’ve activated a plugin but I cannot find it in my WP Dashboard afterwards. What am I missing?</p>
<p>I’ve activated the “NS Cloner - Site Copier” on 2 sites but once activated I cannot find it to access it and perform a clone.</p>
<p>Here are 2 of the sites:</p>
<p>Amytest: <a class="external" href="https://testamy.commons.gc.cuny.edu/">https://testamy.commons.gc.cuny.edu/</a></p>
<p>cilc: <a class="external" href="https://cilc.commons.gc.cuny.edu/">https://cilc.commons.gc.cuny.edu/</a></p>
<p>Thanks,</p>
<p>Amy Wolfe, MLS, MA</p>
<p>Webmaster</p>
<p>Center for Integrated Language Communities (cilc)</p> CUNY Academic Commons - Support #15025 (Duplicate): emails for all the papers on the commons that...https://redmine.gc.cuny.edu/issues/150252021-12-02T16:55:29ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD - "I’m getting emails for all the papers on the commons that have been changed, even though I follow none.</p>
<p>Nevin Cohen, Ph.D.<br />Associate Professor, CUNY School of Public Health"</p>
<p>I (Marilyn) am too.</p> CUNY Academic Commons - Support #11811 (Duplicate): Content of Publications widget on profile pag...https://redmine.gc.cuny.edu/issues/118112019-08-30T14:29:28ZMarilyn WeberMweber@gc.cuny.edu
<p>Anne Hays, <a class="external" href="http://cuny.is/annehays">http://cuny.is/annehays</a>, a librarian at CSI, wrote via ZenDensk:</p>
<p>"Hello, every time I try to add my publications to my profile page, once I hit save the entire text is deleted. It's a weird bug! How do I add publications?"</p>
<p>I told her I couldn't replicate the problem, so she sent me the below and attached:</p>
<p>"Screenshot #1: I add the text</p>
<p>Screenshot #2, I push OK, then I click Save Changes</p>
<p>Screenshot #3, after doing that, it goes to this screen where now my publications are gone altogether"</p>
<p>She also wrote "I'm making a website instead, but thought you should know about the bug on the profiles page."</p>
<p>I vaguely remember someone having a similar problem when they were trying to add a lot of text. Does that ring a bell?</p> CUNY Academic Commons - Support #9834 (Duplicate): add a “like” function https://redmine.gc.cuny.edu/issues/98342018-05-25T13:34:50ZMarilyn WeberMweber@gc.cuny.edu
<p>Hannah House (one of the new MA in Digital Humanities students) asks " Is it possible to add a “like” function to posts and replies? I find similar functions on Slack, Facebook, Teams, etc handy. I’d love to be able to positively connect with/support a post or comment without having to clutter the thread with a trivial worded reply."</p> CUNY Academic Commons - Support #9133 (Duplicate): webrecorder.iohttps://redmine.gc.cuny.edu/issues/91332018-01-29T00:18:12ZMarilyn WeberMweber@gc.cuny.edu
<p>A user writes "I am trying to use webrecorder.io via Firefox and everything goes perfectly, until I try to log in my password to my website when I receive a FORBIDDEN w/p message."</p>
<p>I've asked her whether webrecorder.io ever allows for recording of passwords, but she hasn't yet replied.</p>
<p>Is this a security thing for us? Thanks!</p> CUNY Academic Commons - Bug #6599 (Duplicate): Accept Friend button not workinghttps://redmine.gc.cuny.edu/issues/65992016-11-04T15:16:21ZMarilyn WeberMweber@gc.cuny.edu
<p>A Zendesk user reports:</p>
<p>I'm trying to accept a friend request on the CUNY Commons site. On the friends/requests/ page on my profile, clicking the Accept button opens up a tab to <a class="external" href="https://www.zendesk.com/web-widget/?utm_source=webwidget&utm_medium=poweredbyzendesk&utm_campaign=image[zendesk.com">https://www.zendesk.com/web-widget/?utm_source=webwidget&utm_medium=poweredbyzendesk&utm_campaign=image[zendesk.com</a>] but does not mark the request as accepted.<br />I'm running Firefox on Windows. I paused AdBlock and Ghostery so there is probably no interference from a browser plugin.<br />This seems like a bug -- just giving you a heads up.<br />Robin<br />—<br />Robin Camille Davis<br />Emerging Technologies & Online Learning Librarian</p>
<p>I am able to replicate this on Chrome on a PC. Attached screenshots show before and after</p> CUNY Academic Commons - Support #6533 (Duplicate): very old plugins?https://redmine.gc.cuny.edu/issues/65332016-10-29T16:54:50ZMarilyn WeberMweber@gc.cuny.edu
<p>Thanks to Steve and the Help upgrade, I've been delving into the plugins. Some of them - such as Code Markup, last updated in 2008! - seem like they could perhaps be deleted. Do we have a system for identifying and removing old plugins? And/or telling which plugins are in use?</p> CUNY Academic Commons - Bug #6410 (Duplicate): Cannot log in - gives privacy errorhttps://redmine.gc.cuny.edu/issues/64102016-10-24T12:55:01ZMarilyn WeberMweber@gc.cuny.edu
<p>User Don Sutherland reports:<br />"When I try to go to my sites after logging into CUNY Commons, I receive a "Your connection is not private" (see attached) error and am unable to do so."</p>
<p>Just tried with the History blog and I can see the blog before I log in, but logging in doesn't work. Same error message.</p> CUNY Academic Commons - Bug #6313 (Duplicate): group member no longer in group, can't rejoin. https://redmine.gc.cuny.edu/issues/63132016-10-14T21:46:00ZMarilyn WeberMweber@gc.cuny.edu
<p>User Laura M Villegas reports that she was a member of the group SOCIAL FOUNDATIONS OF EDUCATION EECE- 702 but is no longer. When she tries to "request membership in the group,--multiple times- it says the following: There was an error sending your group membership request. Please try again."</p>
<p>When I tried to replicate this (at <a class="external" href="https://commons.gc.cuny.edu/groups/queens-eece-702-social-foundations-of-education">https://commons.gc.cuny.edu/groups/queens-eece-702-social-foundations-of-education</a>), I was taken to a page that said " You are requesting to become a member of the group 'Queens EECE 702 – Social Foundations of Education'" with a Comments box. She says she's getting an error message, and has tried more than one computer. She can be reached directly at <a class="email" href="mailto:lauramvillegas11@gmail.com">lauramvillegas11@gmail.com</a> if you'd like</p> CUNY Academic Commons - Feature #5072 (Duplicate): redirect shortcode handlerhttps://redmine.gc.cuny.edu/issues/50722016-01-04T19:08:46ZMarilyn WeberMweber@gc.cuny.edu
<p>Boone - Matt asked me to pass this request on to you. The user, Aaron Pinnix, writes:</p>
<p>"I've successfully created my Digital Caribbeans final project. The link to it is</p>
<p><a class="external" href="https://s3.amazonaws.com/uploads.knightlab.com/storymapjs/d8593e47f190a66c2f59e19e2c29dbe5/caribbean-revolutions/index.html">https://s3.amazonaws.com/uploads.knightlab.com/storymapjs/d8593e47f190a66c2f59e19e2c29dbe5/caribbean-revolutions/index.html</a></p>
<p>Hopefully this is all the information your tech team will need to create the redirect shortcode handler, but please let me know if you or the tech team have any questions. Thank you!"</p>
<p>Aaron's email is <a class="email" href="mailto:apinnix@fordham.edu">apinnix@fordham.edu</a> if you want to contact him directly. <br />Thanks!</p> CUNY Academic Commons - Publicity #3036 (Deferred): Ground Controlhttps://redmine.gc.cuny.edu/issues/30362014-02-15T14:48:28ZMarilyn WeberMweber@gc.cuny.edu
<p>Please email Marilyn (<a class="email" href="mailto:mweber@gc.cuny.edu">mweber@gc.cuny.edu</a>) your Ground Control article ready for publication. <br />Thank you! <br />Happy to hear any feedback!</p> CUNY Academic Commons - Publicity #3035 (Deferred): Ground Control articlehttps://redmine.gc.cuny.edu/issues/30352014-02-15T14:47:17ZMarilyn WeberMweber@gc.cuny.edu
<p>Please email Marilyn (<a class="email" href="mailto:mweber@gc.cuny.edu">mweber@gc.cuny.edu</a>) your Ground Control article ready for publication. <br />Thank you! <br />Happy to hear any feedback!</p>