CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-28T19:35:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19853 (Duplicate): new problem commons.gc.cuny.edu took too long to ...https://redmine.gc.cuny.edu/issues/198532024-02-28T19:35:51ZMarilyn WeberMweber@gc.cuny.edu
<p>"This site can’t be reachedcommons.gc.cuny.edu took too long to respond.<br />Try:</p>
<p>Checking the connection<br />Checking the proxy and the firewall<br />Running Windows Network Diagnostics<br />ERR_CONNECTION_TIMED_OUT"</p> CUNY Academic Commons - Bug #19842 (Resolved): commons is loading very slowlyhttps://redmine.gc.cuny.edu/issues/198422024-02-27T17:52:00ZMarilyn WeberMweber@gc.cuny.edu
<p>noticed this on my PC using Chrome and Firefox, confirmed by a student on a MAC with Safari</p> CUNY Academic Commons - Bug #19569 (Resolved): Commons is downhttps://redmine.gc.cuny.edu/issues/195692024-01-22T15:45:00ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #19447 (Resolved): SOS! Home page seems brokenhttps://redmine.gc.cuny.edu/issues/194472023-12-20T21:15:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Or is at least very strange looking</p> CUNY Academic Commons - Bug #12584 (Resolved): No way to registerhttps://redmine.gc.cuny.edu/issues/125842020-03-27T18:18:30ZMarilyn WeberMweber@gc.cuny.edu
<p>Yikes - First I thought the register button was just gone, now I see that <a class="external" href="https://commons.gc.cuny.edu/register/">https://commons.gc.cuny.edu/register/</a> doesn't lead anywhere. Screenshots attached.</p> CUNY Academic Commons - Bug #12006 (Resolved): Invite system is broken.https://redmine.gc.cuny.edu/issues/120062019-10-22T23:02:27ZMarilyn WeberMweber@gc.cuny.edu
<p>Reported on ZenDesk, happening for me as well. After I enter an email in the invite modal, I see <br />"You are not the administrator of any sites." <br />"You are not a member of any groups that allow invitations."</p> CUNY Academic Commons - Bug #8878 (Resolved): cuny.is site link won't workhttps://redmine.gc.cuny.edu/issues/88782017-11-01T13:43:38ZMarilyn WeberMweber@gc.cuny.edu
<p>The <a class="external" href="http://cuny.is/planningwithparents">http://cuny.is/planningwithparents</a> link points to the commons main page. I deleted it from the cuny.is admin page, but putting it in again doesn't help (I do get the "added to the database" green confirmation banner, but no actual success. Joe Rosenberg, law prof at CUNY law, is frantic as he's presenting on this today.</p> CUNY Academic Commons - Bug #7995 (Resolved): http://on.socialpaper.gc.cuny.edu down? https://redmine.gc.cuny.edu/issues/79952017-04-20T13:29:48ZMarilyn WeberMweber@gc.cuny.edu
<p>Stephen Klein, GC librarian, reports<br />"For a few days now, I get the following page/prompt: <br />The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog.Thanks for your patience.<br />when visiting: <br /><a class="external" href="http://on.socialpaper.gc.cuny.edu">http://on.socialpaper.gc.cuny.edu</a>"</p>
<p>I see it too.</p> CUNY Academic Commons - Bug #7994 (Resolved): Comments not appearinghttps://redmine.gc.cuny.edu/issues/79942017-04-20T13:27:36ZMarilyn WeberMweber@gc.cuny.edu
<p>Maris Panzani, an Admissions officer at the GC wrote "for some reason our posts won't allow comments any longer. For example <a class="external" href="https://newgcstudents.commons.gc.cuny.edu/2017/03/01/roommate-matching/">https://newgcstudents.commons.gc.cuny.edu/2017/03/01/roommate-matching/</a>"</p>
<p>Upon further investigation, the comments field is visible, but after I click submit I'm directed to a blank screen. If I then navigate to the page, the comments don't show. I tried this logged in as myself and under an alias, on both Chrome and Firefox.</p>
<p>There are some comments in the Trash visible in the Dashboard, but not anything recent.</p> CUNY Academic Commons - Bug #6800 (Rejected): Is something going on? https://redmine.gc.cuny.edu/issues/68002016-11-18T19:30:54ZMarilyn WeberMweber@gc.cuny.edu
<p>One user is reporting "sluggishness" another reports "in the last week we have noticed that the site goes down periodically with seemingly little rhyme or reason. For about half an hour today, the site was inaccessible."</p> CUNY Academic Commons - Bug #6410 (Duplicate): Cannot log in - gives privacy errorhttps://redmine.gc.cuny.edu/issues/64102016-10-24T12:55:01ZMarilyn WeberMweber@gc.cuny.edu
<p>User Don Sutherland reports:<br />"When I try to go to my sites after logging into CUNY Commons, I receive a "Your connection is not private" (see attached) error and am unable to do so."</p>
<p>Just tried with the History blog and I can see the blog before I log in, but logging in doesn't work. Same error message.</p> CUNY Academic Commons - Bug #6286 (Resolved): Groups pages not displaying at all!https://redmine.gc.cuny.edu/issues/62862016-10-14T14:13:56ZMarilyn WeberMweber@gc.cuny.edu
<p>Katina Rogers reported:<br />"Groups pages are silently failing for me; the following pages will not load but display only an empty browser window, no error message:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/digital-humanities-initiative/">https://commons.gc.cuny.edu/groups/digital-humanities-initiative/</a> <br /><a class="external" href="http://commons.gc.cuny.edu/groups/">http://commons.gc.cuny.edu/groups/</a></p>
<p>I'm using Chrome and the error occurred at 9:42am on Friday, 10/14. I don't need any follow-up or support, just reporting the error."</p>
<p>I'm also using Chrome and am seeing the same thing. Two screenshots attached.</p> CUNY Academic Commons - Bug #5872 (Resolved): Whole Commons is downhttps://redmine.gc.cuny.edu/issues/58722016-08-08T13:13:31ZMarilyn WeberMweber@gc.cuny.edu
<p>"Error establishing a database connection" no matter what page I try. I'm at home, trying on chrome and Firefox on a PC. did we expect this?</p> CUNY Academic Commons - Bug #5435 (Resolved): Can't see the dashboardhttps://redmine.gc.cuny.edu/issues/54352016-04-12T14:44:09ZMarilyn WeberMweber@gc.cuny.edu
<p>I ad an admin at <a class="external" href="https://fellowships.commons.gc.cuny.edu/">https://fellowships.commons.gc.cuny.edu/</a> but can't see the dashboard. Can this be fixed? Today if possible. Sorry for the rush Thanks!!</p> CUNY Academic Commons - Bug #4649 (Resolved): Submit button has disappeared https://redmine.gc.cuny.edu/issues/46492015-09-22T15:16:02ZMarilyn WeberMweber@gc.cuny.edu
<p>on the Create New account page. See attached screenshot.</p>
<p>(Submitted through ZenDesk:<br />I am a faculty member at LaGuardia Community College. I am trying to register for CUNY Academic Commons, but every time I try, there is no submit button. I can enter my information, but I cannot submit it. I would appreciate any help you could give me.</p>
<p>Joy Sanchez-Taylor</p>
<p>Department of English)</p>