CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Feature #19724 (New): Updating Group/Site Creation and Completion pageshttps://redmine.gc.cuny.edu/issues/197242024-02-08T19:16:36ZLaurie Hurson
<p>Hi All,</p>
<p>I am wondering if, as part of this next phase of redesign, we might update the group/site creation portal pages and the group/site completion page?</p>
<p>I don't think there need to be any functional changes perhaps this is only ux/design and font changes? Maybe I am wrong though.</p>
<p>The completion page especially doesn't seem like it would be too complicated. But if this request adds too much labor, or muddies the group overhaul process, feel free to ignore.</p> CUNY Academic Commons - Feature #19628 (New): Text to Audio browser Add-on for Increased Accessi...https://redmine.gc.cuny.edu/issues/196282024-01-30T17:02:30ZLaurie Hurson
<p>Hi All,</p>
<p>I was exploring text to audio tools the other day and found that both Firefox and Chrome have browser add-ons called "Read Aloud: A Text to Speech Voice Reader" that add text to audio features on websites. Once installed in the browser, the tool converts the Commons page to audio, and allows users to navigate websites with support from audio navigation.</p>
<p>We might add a note about this on the accessibility page, and I can add it to the help documentation for teaching.</p>
<p>Using the tools also reveals that some of the home pages sections are skipped during audio, which makes me wonder if they are also missing or skipped if someone is using a screen reader. Maybe something to investigate when we have a chance.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #19617 (New): Tickets Missing from WS deskhttps://redmine.gc.cuny.edu/issues/196172024-01-29T17:19:57ZLaurie Hurson
<p>Hi All,</p>
<p>I replied to this ticket below (Ticket 4583) through WS desk on Friday afternoon. Now when I go to find the ticket in WS desk it is nowhere to be found. See screenshots.</p>
<p>This has happened several times that I cannot find the tickets I was working on and therefore I cannot check if they have been replied to. Am I doing something wrong? Is this a bug or are the tickets archived somewhere that I cannot access?</p> CUNY Academic Commons - Feature #19422 (New): Model CV for Commons Release and Outreachhttps://redmine.gc.cuny.edu/issues/194222023-12-15T20:15:09ZLaurie Hurson
<p>Hi All,</p>
<p>I followed up with Zach after our community call today to clarify how he would like to contribute to the model CV we will use for Commons outreach for the next release.</p>
<p>Rather than using his own personal and public CV, Zach is available to help build out a model graduate student CV for us to use in outreach about the new CV features.</p>
<p>To get this going, a few questions: <br />- should zach spin up a new account to go with this CV? <br />-- If yes, should the new account and model CV be done on the dev site and then moved over to production? <br />- If we are using this model CV for outreach (and possibly documentation? not sure) what is the timeline on when this needs to be up and running?</p>
<p>I'm sure there are other considerations or questions I am missing so please feel free to let us know what we need to do!</p> CUNY Academic Commons - Bug #19400 (New): Images not loadinghttps://redmine.gc.cuny.edu/issues/194002023-12-11T18:17:15ZLaurie Hurson
<p>Hi All,</p>
<p>This is the LMIS test site I was refering to on the team call last friday.</p>
<p>The web desginer got in touch with me to report that he is having trouble with the images loading slowly or not at all and I am able to re-create this issue in firefox and chrome.</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>Are you seeing this issue? Can you look into why these images are not loading?</p>
<p>I have asked for more info about any plugin installs recently, but I met with him last Wednesday and the site was working fine. I will send any more info he can provide soon.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Feature #19045 (New): Group Forum Use Caseshttps://redmine.gc.cuny.edu/issues/190452023-10-18T14:32:31ZLaurie Hurson
<p>Hi Sara,</p>
<p>I am sending along some group forum use cases. It seems most groups have one-off messages in the forums, so I think most users are using the group forum as an email list serv, as opposed to longer discussion threads. However, there are likely private course groups that are using the forums for threaded discussions, but I can't see into the private groups to confirm.</p>
<p>As an email list serv </p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/">https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/</a></p>
<p>As Discussion Space</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/">https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/">https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/</a></p> CUNY Academic Commons - Feature #18099 (New): Using Tag Groups plugin to create tag group lists i...https://redmine.gc.cuny.edu/issues/180992023-04-24T15:29:00ZLaurie Hurson
<p>Hi All,</p>
<p>I am using the "Tag Groups" plugin on this site: <a class="external" href="https://tlcassignments.commons.gc.cuny.edu/">https://tlcassignments.commons.gc.cuny.edu/</a></p>
<p>A few weeks ago Ray helped me with the front page boxed tag display, which is looking good, but I am hoping to refine the tag lists using the plugin on this front page, and within each post.</p>
<p>First question:</p>
<p>The Tag Groups plugin allows the admin to create groups of tags; in the case of this site I have grouped tags as either "type" or "feature" of an assignment. You can see these groupings in the dashboard in tags and tag group admin.</p>
<p>On the front page right now you are seeing how the tag groups shortcode displays "tag list" under "type" and all tags as a boxed tag cloud under feature. Ideally, I would like the tags in the "type" group to display under the "type of assignment" heading in the same boxed format that ray designed (same as category display)and the feature tags to display under the "assignment feature" heading.</p>
<p>Second question:</p>
<p>Within each post, I would like to use shortcode to auto-populate the "type" tags in the type column and the "feature" tags in the feature column. Ideally the shortcode displayed tags lists would be live links, so a user could see that the assignment feature "student choice" and click "student choice" to see other, similarly tagged assignments. These lists do not need to be boxed (as they would be on front page) a simple list would make sense here.<br /> Sample post: <a class="external" href="https://tlcassignments.commons.gc.cuny.edu/2023/04/03/documentary-analysis/">https://tlcassignments.commons.gc.cuny.edu/2023/04/03/documentary-analysis/</a></p>
<p>Does this make sense? Thanks for your help with this. I have poked around and tried various short code but could not get the tag groups to display correctly.</p> CUNY Academic Commons - Bug #18023 (New): Access Isssueshttps://redmine.gc.cuny.edu/issues/180232023-04-13T15:05:34ZLaurie Hurson
<p>Hi All,</p>
<p>We are getting a few messages on zendesk about the Commons being down. I am not seeing any issues site wide however one message was about the Segal center website:</p>
<p><a class="external" href="https://thesegalcenter.org/">https://thesegalcenter.org/</a></p>
<p>I am getting the "The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog" <br />when I visit this mapped domain.</p>
<p>Can you provide insight and/or help resolve this?</p>
<p>Thank you!</p> CUNY Academic Commons - Bug #17834 (New): Open PDF in new tabhttps://redmine.gc.cuny.edu/issues/178342023-03-15T14:47:55ZLaurie Hurson
<p>Hi Ray, All,</p>
<p>I am helping with the CILC folks on this site: <a class="external" href="https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/">https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/</a></p>
<p>They want to be able to to click the PDF link (below the embed) and have it open in a new tab (and not download right away). I can't seem to figure out the right settings to get this to work as they want.</p>
<p>Any suggestions?</p> CUNY Academic Commons - Feature #17797 (New): Widgets in Pages for custom category listshttps://redmine.gc.cuny.edu/issues/177972023-03-08T18:34:10ZLaurie Hurson
<p>Hi All,</p>
<p>I am building out an OER TLC assignment library on the Commons. I will need to make the taxonomies and folksonomies visible to users so the site and assignments can be easily searched and navigated, kind of like it is here (bottom of page): <a class="external" href="http://teachoer.org/">http://teachoer.org/</a></p>
<p>On the TeachOER site, I used "widgets on pages" plugin that allows a user to group widget and use shortcode to insert. I like how the widget displays on the front end not just as a lit but as buttons. (I Think this may be the theme?)<br /><a class="external" href="https://datamad.co.uk/wordpress-plugins/widgets-on-pages/">https://datamad.co.uk/wordpress-plugins/widgets-on-pages/</a></p>
<p>My question: can we add widgets in pages plugin for use on this Commons site: <a class="external" href="https://tlcassignments.commons.gc.cuny.edu/">https://tlcassignments.commons.gc.cuny.edu/</a></p>
<p>AND/OR can you advise: is there a better way to do this now with the block editor? I can imagine making buttons with custom links to each category archive but I think this would be tedious. Right now, I see that the "category block only lists categories, and does not display them in a pleasing way.</p>
<p>There is no rush on this, I don't need to complete the prototype library site until April.</p> CUNY Academic Commons - Feature #17770 (New): Adding Fontshttps://redmine.gc.cuny.edu/issues/177702023-03-06T15:52:33ZLaurie Hurson
<p>Hi All,</p>
<p>The folks working on the Oral History archive I mentioned on Friday are asking about adding fonts to the commons. From the user team:</p>
<p>"Would it be possible to add these fonts to the Commons system for our Land Use Organizing Oral History website? One is free and one needs to be purchased. Can I pay for the font that needs to be purchased? I’ve cc’ed my collaborator, Selina Byeon, here who is working on building the site."</p>
<p>The two fonts are:</p>
<p>Flash D Light (for headers and large text)<br /><a class="external" href="https://www.youworkforthem.com/font/T1087/flash/buying/">https://www.youworkforthem.com/font/T1087/flash/buying/</a></p>
<p>League Spartan (for sub-headers and body text)<br /><a class="external" href="https://fonts.google.com/specimen/League+Spartan?query=league+sparta">https://fonts.google.com/specimen/League+Spartan?query=league+sparta</a></p>
<p>Are wew able to add these fonts? What is process for adding a paid tool? Do they need to purchase first and then we add?</p>
<p>Thanks for you help.</p>
<p>Laurie</p> CUNY Academic Commons - Bug #12438 (New): Site appearing twicehttps://redmine.gc.cuny.edu/issues/124382020-02-18T17:31:59ZLaurie Hurson
<p>Instructor's site is appearing twice, see screenshot. Looks like both URLs are the same so I am not sure what is causing the duplication.</p>
<p>Site is: <a class="external" href="https://introsocmonday.commons.gc.cuny.edu/">https://introsocmonday.commons.gc.cuny.edu/</a></p>
<p>When the instructor updates one, both sites update.</p>
<p>On an unrelated note - and apologies for asking here I didn't know if I should make a ticket about seeing another ticket... I am a watcher on ticket 12428 but when i search for it, I cannot find it or see that ticket. How can i get access to private ticket 12428?</p>
<p><img src="https://redmine.gc.cuny.edu/attachments/download/13734/double%20monday.png" alt="" /></p> CUNY Academic Commons - Bug #11879 (New): Hypothesis comments appearing on multiple, different pd...https://redmine.gc.cuny.edu/issues/118792019-09-19T16:36:30ZLaurie Hurson
<p>Hi All,</p>
<p>A professor has reported a very weird hypothesis issue. I am not sure if this is a Commons bug or hypothesis bug.</p>
<p>This professor uploaded a PDF (book chapters 5-7) for a course in 2017 link here: <a class="external" href="https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf">https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf</a></p>
<p>This semester, the professor will be using the same reading (only chapter 5) so she uploaded a shortened version to the media library for her new course: <a class="external" href="https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf">https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf</a></p>
<p>*to view the readings page on the Span2204 site the pw is Fall2019</p>
<p>The problem: the new chapter 5 pdf pulls in the old comments from the original chapters 5-7 pdf. The pdfs are on different commons sites in different media libraries. It appears that both pdfs are stored in WP-content blogs directory but seem to have different file numbers and names.</p>
<p>I dont think this is a plugin issue since she was using the via hypothesis link, not the plugin to add the annotation layer on these pdfs. Moreover, when I installed the plugin on the Span2204 site, the pdfs cannot be read because the via hypothesis link is added to the pdf url twice.</p>