CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2020-02-27T16:01:55ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #12484 (Reporter Feedback): Sign up Code for COIL Course starting...https://redmine.gc.cuny.edu/issues/124842020-02-27T16:01:55ZLaurie Hurson
<p>Hi All,</p>
<p>I am supporting a faculty member who will be teaching a Collaborative Online International Learning (COIL) course on the Commons starting in March. In COIL courses, CUNY students take a course in tandem with other international students and they work together and interact online. This professor would like to allow the co-teachers and students from two other universities to join the COIL course site. In total it would be about 30-40 non-cuny teachers and students signing up for the coil course.</p>
<p>Would it be possible to generate a signup code for these COIL folks to join the Commons?</p> CUNY Academic Commons - Support #12328 (New): Sign up Code for Non-CUNY Facultyhttps://redmine.gc.cuny.edu/issues/123282020-01-27T16:23:58ZLaurie Hurson
<p>Hi all,</p>
<p>I am in touch with two faculty teaching a data viz course this spring. They would like to join the commons to set up their course but do not have cuny email addresses. Can I provide them with a sign up code to allow them to join? If so, how does the code get created?</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #12183 (Resolved): User cannot access their siteshttps://redmine.gc.cuny.edu/issues/121832019-12-04T18:55:22ZLaurie Hurson
<p>Hi All,</p>
<p>I think this might be related to the issue discussed on the dev call yesterday and mentioned in the ticket <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: two reports of Profile problems (Resolved)" href="https://redmine.gc.cuny.edu/issues/12165">#12165</a>. I had some trouble following the specifics but I think I understood that its related to the deletion of users from sites or the wiping of the user roles on a site?</p>
<p>In this case, a Commons user is trying to access a site on which he is an admin. He can view the site in My Sites but when he clicks he is re-directed to the Commons page.</p>
<p>His user name is "fcanela" and the site he is trying to access is <a class="external" href="https://fcpd.commons.gc.cuny.edu/">https://fcpd.commons.gc.cuny.edu/</a></p>
<p>That's all the info I have right now but Let me know if I need to follow up with him about anything else</p> CUNY Academic Commons - Feature #12139 (Resolved): Addressing Redundant Links Accessibility Issuehttps://redmine.gc.cuny.edu/issues/121392019-11-25T16:25:59ZLaurie Hurson
<p>Hi All,</p>
<p>Following up on our accessibility conversation from the recent team meeting...</p>
<p>One of the most common issues on the Commons is the prevalence of redundant links throughout many of the directory pages. Redundant links are an issue because often screen readers navigate by jumping through the links on a page.</p>
<p>Common places where redundant links appear:<br />- On the Home page in the "Group" and "People" rolls the image and title text link to same place<br />- In My commons, and sites and group directory pages, avatar and Title text link to same place</p>
<p>Boone suggested that various types of redundant link pairs might require different solutions and I think i recall and aria roll being mentioned. I think starting with these pages would be great for now but I can also provide additional information about where this might be happening across the Commons.</p> CUNY Academic Commons - Feature #12023 (Rejected): Surfacing Site Storage Capacity & Usehttps://redmine.gc.cuny.edu/issues/120232019-10-29T15:28:53ZLaurie Hurson
<p>Hi All,</p>
<p>A faculty member is asking about how much storage space is available for each site and how to know how much space they are using.</p>
<p>Typically, what is the storage limit for each site?</p>
<p>Is there a way to surface the storage limit to let faculty know how much space they have used? Blogs@baruch does this in the dashboard where the theme is listed, screenshot attached.</p> CUNY Academic Commons - Documentation #11906 (Resolved): Commons "Help" and Teaching Site Overhaulhttps://redmine.gc.cuny.edu/issues/119062019-09-25T20:16:58ZLaurie Hurson
<p>Somewhat related to ticket 8666: <a class="external" href="https://redmine.gc.cuny.edu/issues/8666">https://redmine.gc.cuny.edu/issues/8666</a> (i didn't know how to or if i should connect the tickets)</p>
<p>Hi all,</p>
<p>I have taken a look at the Commons HELP pages and the Teaching on the Commons site (<a class="external" href="https://teach.commons.gc.cuny.edu/">https://teach.commons.gc.cuny.edu/</a>) and have some suggestions for streamlining the documentation on these sites.</p>
<p>In it's current format the Teaching site replicated documentation that could already be found in the HELP Pages. It might be most useful if the teaching site serves as a space to introduce folks to the possibilities teaching on the Commons with links out to the generic help pages for technical documentation. The Teaching site could host pedagogical strategies and models, explanations of the teaching templates and plugins, guidelines for professors to share with thier students, etc. and then ultimately guide/link users back to the appropriate technical documentation on the HELP pages. Creating linkages between the Teaching on the Commons site back to the HELP pages will connect users to important documentation while also showcasing what is available in the HELP area. Thoughts?</p>
<p>In terms of the HELP Pages, I have a few suggestions/questions:</p>
<p>- At the top of HELP there are 4 boxes. We might want to consider replacing "Get Creative" with "Teach a Course" and linking to the teaching page to create a prominent link between these spaces. The "Get Creative" info presents "ways to use the commons" which might be best used as an answer to a "Common Commons question" like: "What can I do on the Commons?"</p>
<p>- Speaking of the Common Commons Questions on the HELP home page, we might want to consider updating the questions to reflect the most recent and popular questions that come in through ZenDesk. I think Marilyn and Scott probably can provide helpful insight about the most common questions coming into the Zendesk in the last year. Some suggested additions:<br />*What is the difference between a group and a site?<br />*How do I create a post?<br />*How can I control Privacy settings on the Commons?</p>
<p>- Finally, we might want to consider eliminating the search bar. This seems counter intuitive but the results are often overwhelming and dont seem granular or targeted enough to be helpful. This is just a theory but I can imagine that new user who searches, "how to make a site", or "how to post" or, "how to create a page" and the results are so detailed that they are unhelpful. Boone, is there any way to know what people have searched for in the HELP site? Or, could we monitor upcoming searches to know what people are looking for? If so, that might inform how we approach this.</p> CUNY Academic Commons - Bug #11879 (New): Hypothesis comments appearing on multiple, different pd...https://redmine.gc.cuny.edu/issues/118792019-09-19T16:36:30ZLaurie Hurson
<p>Hi All,</p>
<p>A professor has reported a very weird hypothesis issue. I am not sure if this is a Commons bug or hypothesis bug.</p>
<p>This professor uploaded a PDF (book chapters 5-7) for a course in 2017 link here: <a class="external" href="https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf">https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf</a></p>
<p>This semester, the professor will be using the same reading (only chapter 5) so she uploaded a shortened version to the media library for her new course: <a class="external" href="https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf">https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf</a></p>
<p>*to view the readings page on the Span2204 site the pw is Fall2019</p>
<p>The problem: the new chapter 5 pdf pulls in the old comments from the original chapters 5-7 pdf. The pdfs are on different commons sites in different media libraries. It appears that both pdfs are stored in WP-content blogs directory but seem to have different file numbers and names.</p>
<p>I dont think this is a plugin issue since she was using the via hypothesis link, not the plugin to add the annotation layer on these pdfs. Moreover, when I installed the plugin on the Span2204 site, the pdfs cannot be read because the via hypothesis link is added to the pdf url twice.</p> CUNY Academic Commons - Feature #11833 (Resolved): CC Image Pluginhttps://redmine.gc.cuny.edu/issues/118332019-09-06T15:28:33ZLaurie Hurson
<p>A new plugin adds the functionality to search and use CC-licensed images. This might be of interest and connect to our current work supporting OER and teaching on the Commons.</p>
<p>The plugin allows the author to search and use CC-lisensed images via a pop-up window in WordPress editor and the authors does not need to worry about copyright of images. This might also offer a space to add some pedagogical language about image use. something faculty ask about often.</p>
<p>WordPress repository plugin’s page: <a class="external" href="https://wordpress.org/plugins/ls-wp-ccsearch/">https://wordpress.org/plugins/ls-wp-ccsearch/</a></p>
<p>More in this blog post in opensource.creativecommons.org</p>
<p>This is a very new plugin so we may want to wait while bugs are worked out - I got this info from an email on the WP-EDU listserv.</p> CUNY Academic Commons - Documentation #11821 (Resolved): Broken link on commons documentation posthttps://redmine.gc.cuny.edu/issues/118212019-09-04T14:26:36ZLaurie Hurson
<p>A professor pointed out the the link to the "commons basics for teaching" on this news post is broken. <a class="external" href="https://news.commons.gc.cuny.edu/2018/08/27/teaching-on-the-commons/">https://news.commons.gc.cuny.edu/2018/08/27/teaching-on-the-commons/</a></p>
<p>The google doc looks like something I created but it may have been copied and then linked because the document is not in my Gdrive trash. I do not have access to this site so I cannot update the link myself. I made a copy with a working link that could replace the broken link: <a class="external" href="https://docs.google.com/document/d/1A5S61oL59EL4krPa_5m-CNtCE37G7TlwzDXcDawUJfM/edit?usp=sharing">https://docs.google.com/document/d/1A5S61oL59EL4krPa_5m-CNtCE37G7TlwzDXcDawUJfM/edit?usp=sharing</a></p> CUNY Academic Commons - Bug #11482 (Resolved): Page Authors on Sites create with templatehttps://redmine.gc.cuny.edu/issues/114822019-05-21T15:31:04ZLaurie Hurson
<p>Hi All,</p>
<p>When people select a site template (teaching, portfolio) during the creation process, the authors of the pages and posts on the newly created site are Luke, Paul Hebert, and I because we created the original templates. Is there a way to make the Commons Admin account the default author on the pages and posts of new sites that are created using the template?</p>
<p>Thanks!</p> CUNY Academic Commons - Support #11208 (Resolved): Password Protected Page Not Working when page ...https://redmine.gc.cuny.edu/issues/112082019-03-11T14:22:32ZLaurie Hurson
<p>Hi all,</p>
<p>A professor wants to have a public site with a password protected blog so student writing is only visible to users in the class. The password-protect function works on a static page, but when set as the "posts" page in settings>reading the password function no longer works on the page.</p>
<p>Tested here on "blog" page: <a class="external" href="https://ell101spring19.commons.gc.cuny.edu/blog/">https://ell101spring19.commons.gc.cuny.edu/blog/</a><br />Pw: spring2019</p> CUNY Academic Commons - Feature #11131 (Reporter Feedback): Image Annotation Pluginshttps://redmine.gc.cuny.edu/issues/111312019-02-20T17:23:54ZLaurie Hurson
<p>Recently, a faculty member asked about installing the PRO version the plugin 'Draw Attention' (<a class="external" href="https://wordpress.org/plugins/draw-attention/">https://wordpress.org/plugins/draw-attention/</a>) for image annotation for her art history class. The free version currently on the Commons only allows annotation on one image per site and she was hoping to use it for student assignments (30-60 images per site). The plugin does not have front-end annotation but rather requires the user to create the annotations through the dashboard area of the plugin. In the dashboard, users select the clickable areas for front-end users to explore. From what I can tell in the free version, like a post, a user chooses an image, adds content (annotations) and posts the image. Tested here: <a class="external" href="https://coursetest.commons.gc.cuny.edu/?da_image=123">https://coursetest.commons.gc.cuny.edu/?da_image=123</a></p>
<p>The plugin is fairly easy to use through the dashboard interface but its unclear whether users can annotate images posted by others (but probably not, like posts)so its possible that this plugin does not allow for shared/collaborative annotation on a image.</p>
<p>Just FYI, the PRO version costs $74/year for one site and $124/year for unlimited sites, but I know the Commons tends to steer away from paid plugins. Moreover, dashboard editing and non-collaborative annotation may not be not ideal for a class setup. I think front-end annotation might work better since having users access the image through the back-end and set up annotations might be confusing for students and require admin user status as opposed to author status.</p>
<p>I'm not sure of other tools that do collaborative image annotation (other than VOCAT). One possibility is Demon Image Annotation but this plugin might work the same way as Draw Attention</p>
<p><a class="external" href="https://wordpress.org/plugins/demon-image-annotation/">https://wordpress.org/plugins/demon-image-annotation/</a></p> CUNY Academic Commons - Documentation #10953 (Resolved): Help pages - Privacyhttps://redmine.gc.cuny.edu/issues/109532019-01-14T17:44:42ZLaurie Hurson
<p>Referring to the help page here: <a class="external" href="https://help.commons.gc.cuny.edu/privacy-settings/">https://help.commons.gc.cuny.edu/privacy-settings/</a></p>
<p>The screenshot is out of date and the lingo/path is misleading. For sites, privacy settings are now under Settings>Reading. This more recent path is often confusing to users. If users are looking for privacy, its not immediately clear that this will be located under reading, so it would be helpful if the help documentation reflected the correct path.</p> CUNY Academic Commons - Bug #10700 (Resolved): White screen: page not loading/renderinghttps://redmine.gc.cuny.edu/issues/107002018-11-13T22:25:59ZLaurie Hurson
<p>Hi Boone,</p>
<p>One of the faculty members I worked with in the past emailed me this afternoon asking if her site was down.When I go to the site I just a white screen. Any idea what the issue is here?</p>
<p>Site: <a class="external" href="https://anasar.commons.gc.cuny.edu/">https://anasar.commons.gc.cuny.edu/</a></p>
<p>Thanks for the help!</p> CUNY Academic Commons - Bug #9120 (Resolved): Hypothesis Plugin not working on media library PDFs...https://redmine.gc.cuny.edu/issues/91202018-01-25T21:16:38ZLaurie Hurson
<p>Hi Boone,</p>
<p>As you know, the past Hypothesis issue was resolved by clarifying that hypothesis only works on Media Library PDFs if the site visibility is listed as public.</p>
<p>I am having issues with Hypothesis not running on PDFs on a publicly visible site here: <a class="external" href="https://anasar.commons.gc.cuny.edu/">https://anasar.commons.gc.cuny.edu/</a></p>
<p>Specifically, the PDFs are on this page are not working: <a class="external" href="https://anasar.commons.gc.cuny.edu/mat-216-course-materials/">https://anasar.commons.gc.cuny.edu/mat-216-course-materials/</a> .</p>
<p>I'm not sure if its because the PDFs are so big? Or because they originally had hyperlinks embedded within them (as anchors tags)? I also noticed that the PDF URLs include a /blogs.dir/ element and I'm not sure if that (or some URL issue) is causing an problem?</p>
<p>Sorry if this is a simple front-end-ish fix that I am just missing.</p>
<p>Thanks in advance for you help.</p>