CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-29T20:58:18ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Support #19140 (New): Large project request for hosting on the Commonshttps://redmine.gc.cuny.edu/issues/191402023-10-30T20:22:27ZLaurie Hurson
<p>Hi All,</p>
<p>We just received a message through Zendesk from a professor from Hunter's National Center for the Study of Collective Bargaining in Higher Education and the Professions. Their groups is working on a large project to share resources and is considering the commons as a place to host the project. They outlined a few of the functionalities they are looking for and it seems very robust and maybe outside the realm of possibilities for hosting on the Commons. I wanted to get your feedback on this initial message so I have a sense of how to help scope the project when we meet with them. I've asked Scott to join me in the meeting with them since, among other tools, they will likely want to integrate tableau and other external tools into the site if they decide to host on the Commons.</p>
<p>The Faculty member writes:</p>
<blockquote>
<p>I run a research center at Hunter College and we are considering using CUNY Commons as the platform for an interactive site for access to our data by other scholars.</p>
</blockquote>
<blockquote>
<p>Before moving in that direction, we were wondering whether the CUNY Commons Work Press set up will permit integration with Tableau, and allow plugins and customization.</p>
</blockquote>
<blockquote>
<p>These are three functionalities we are trying to accomplish:</p>
</blockquote>
<blockquote>
<ul>
<li>A repository for an interactive database which allows users to search and display values of the variables in our data set by school. It may also >display all of the data simultaneously in a spreadsheet if the user prefers. It would include links to download the data in different formats so that >researchers can analyze the data using their favorite program (Excel, SPSS, Stata, R).</li>
</ul>
</blockquote>
<p>I think we have a searchable database in the slavery index but not sure if this is hosted on the commons and if that was a special project we helped support.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/dashboard/">https://nesri.commons.gc.cuny.edu/dashboard/</a></p>
<blockquote>
<ul>
<li>A data entry portal for users to update the data by adding or correcting any data points using a Google form or equivalent. The form would need to be >integrated with the database so that if approved by our internal quality control, the data would be updated automatically using the data from the form. >In addition, we would need the capability of pushing the form out to specified email addresses at predetermined dates/times for updated data to be >completed by institutional and union contacts.</li>
</ul>
</blockquote>
<p>There may be a way to script google form to google sheet but obviously this would happen outside of the commons. But the google form could be hosted on their commons website. Do we know of any other examples of folks using google scripts in conjunction with the commons? Can we facilitate this?</p>
<blockquote>
<ul>
<li>A repository for current contract files (~880 pdf files; ~2.5 GB and growing) that would be searchable and could be updated via upload by users via >request #2 above. We would hope for a search tool to make all of the separate contract files searchable by the user (i.e. the user could simultaneously >search all of the contract files for keywords and results would display to the user the names of the files containing those words, or maybe even >passages of text with the keywords highlighted—like in Google Books).</li>
</ul>
</blockquote>
<p>The Commons can host PDF files, but I do not think we can make the media library searchable. But we could allow the creators of this site to upload pdf and create a taxonomy for searching for keywords and tags assigned to posts.</p>
<p>Moreover, is the 2.5 GB of storage going to cause space issues on this site? If I recall correctly there are no storage limits per site, but wanted to check in about whether the 2.5 GB ("and growing") is pushing the limits on what we can support.</p> CUNY Academic Commons - Support #18521 (Reporter Feedback): Migrating English Site to CUNY Commonshttps://redmine.gc.cuny.edu/issues/185212023-07-31T14:01:44ZLaurie Hurson
<p>Hi All,</p>
<p>A message from a new user about migrating a site to the Commons:</p>
<blockquote>
<p>"I've read your documentation on importing a wordpress site via XML, but given the large volume of content (like archive blog posts with featured >images and galleries) and especially the high degree of customization to the theme and css, that option doesn't seem very promising.</p>
</blockquote>
<blockquote>
<p>The current department site is here:<br /><a class="external" href="https://english.ccny.cuny.edu/">https://english.ccny.cuny.edu/</a></p>
</blockquote>
<blockquote>
<p>Are there any backup or migration plugins that can run on CUNY Commons?"</p>
</blockquote>
<p>Are we able to upload a custom theme they may be using to help with the re-build?</p>
<p>Is there a reason that XML export/import might not work here? Is there an alternative, or should I suggest the XML process only?</p>
<p>I found a few possible back up plugins - do any of these look reasonable for use on the Commons?</p>
<p>Updraft: <a class="external" href="https://wordpress.org/plugins/updraftplus/">https://wordpress.org/plugins/updraftplus/</a><br />Backup Migration: <a class="external" href="https://wordpress.org/plugins/backup-backup/">https://wordpress.org/plugins/backup-backup/</a><br />All in one Migration:https://wordpress.org/plugins/all-in-one-wp-migration/</p> CUNY Academic Commons - Support #17208 (Resolved): Youtube video embeds will not workhttps://redmine.gc.cuny.edu/issues/172082022-11-09T19:18:14ZLaurie Hurson
<p>Hi All,</p>
<p>Folks from ACERT are trying to add youtube videos on their site: <a class="external" href="https://acert.hunter.cuny.edu/">https://acert.hunter.cuny.edu/</a></p>
<p>For example, they are trying to add the video below to the faculty page.</p>
<p>The url is in the page but not embedding.</p>
<p>Page: <a class="external" href="https://acert.hunter.cuny.edu/2022-racial-equity-fellow-dr-alexis-jemal/">https://acert.hunter.cuny.edu/2022-racial-equity-fellow-dr-alexis-jemal/</a><br />Video: <a class="external" href="https://www.youtube.com/watch?v=mMsSTvVH-74">https://www.youtube.com/watch?v=mMsSTvVH-74</a></p>
<p>Maybe this is due to a possible plugin conflict? or another bug with the site. I have advised several times that they uninstall some of the plugins they are running on the site. Also the site seems to be running very slow for me. Do others experience that? If so, could this also be caused by the plugin load?</p>
<p>Thanks in advance!</p> CUNY Academic Commons - Support #16658 (Resolved): Recover User Profile?https://redmine.gc.cuny.edu/issues/166582022-08-25T14:56:23ZLaurie Hurson
<p>Hi All,</p>
<p>Is it possible to recover a deleted user profile? They deleted their account by accident.</p>
<p>Username: vegprof <br />Name: Chy Sprauve</p>
<p>Thanks<br />Laurie</p> CUNY Academic Commons - Documentation #15368 (Resolved): Commons home page accesshttps://redmine.gc.cuny.edu/issues/153682022-02-16T22:01:49ZLaurie Hurson
<p>Hi All,</p>
<p>For some reason I seem to continually loose access to the dashboard of the commons home page where I can add to the featured sites and groups lists.</p>
<p>I would like to add the following site to featured sites list<br /><a class="external" href="https://gcmteachinghub.commons.gc.cuny.edu">https://gcmteachinghub.commons.gc.cuny.edu</a></p>
<p>and write it up on the OER showcase page (which I no longer have access to edit) <br /><a class="external" href="https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/">https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/</a></p>
<p>Can I please have access to to edit the showcase page? And can someone add this site to the feature sites list or allow me to add the site to the list?</p>
<p>thank you!</p> CUNY Academic Commons - Support #15176 (Reporter Feedback): Archiving Q Writing & Old Wordpress S...https://redmine.gc.cuny.edu/issues/151762022-01-11T15:39:32ZLaurie Hurson
<p>Hi Boone, Ray, All,</p>
<p>I am meeting with librarians and staff from Queens College later this week to talk about the use of Q-Writing and the Commons on their campus. I spoke with them last semester and they had asked about some form of migration or archiving of Q writing on the Commons.</p>
<p>Some background: Q Writing is a Wordpress multi-site platform that the Queens College Center for Teaching and Learning set up years ago. As far as I can tell, it is not as consistently used or maintained as the Commons or other campus-specific Wordpress platforms throughout CUNY. The Queens college folks have asked about the "possibility of incorporating QC’s current WordPress MU site into the Commons." Qwriting currently has 8,195 sites and 22,538 users.</p>
<p>I told them migrating or archiving Q writing in the Commons was probably not possible but when I spoke to Matt briefly about it, he mentioned I should ask about HTML flattening or other possibilities. The Queens college folks had thought about setting up a CBOX to replace Q writing but I told them, and they likely already knew, that setting CBOX presented that same maintenance and sustainability issues they were already experiencing.</p>
<p>Any insight about possibilities for archiving, flattening, etc would be appreciated. Even if we can only do some of the sites (or none), that would be helpful for me to know and share with them when we meet on Thursday.</p>
<p>Thanks!</p> CUNY Academic Commons - Outreach #14777 (Resolved): Email to faculty who create course groups and...https://redmine.gc.cuny.edu/issues/147772021-09-14T18:23:17ZLaurie Hurson
<p>Hi All,</p>
<p>Following up on the conversation in Friday's meeting about creating an outreach email to faculty who create groups and sites and indicate "teaching" in the purpose field. From our conversation, i think this email will focus on how to onboard students to the group/site. Do we want to include any other info in this email?</p>
<p>Also, I wanted to talk through how this email might be sent out. I think maybe there are two possibilities? Ideas below...</p>
<p>1: The outreach/documentation email is automated through the Commons. This could possibly be through a "teaching" group similar to how the group for group admins works. When someone creates a group/site with "teaching" purpose they are automatically added to the teaching group, and somehow (if possible?) the email gets automatically sent this way. But A- I am not sure if this is technically possible, and B- I can see this getting really messy; for example sometimes students select the "teaching" purpose for a course they created through a class (another issue for another time, maybe we need a "class project" purpose?). So this may be more technical lift and create more confusion but it also has benefit of automating the process (if possible)</p>
<p>2: I could manually send these emails to faculty from a list Boone provides at the start of each semester. This would probably require pulling data several times during the start of the semester to make sure we catch all faculty who have created course group/sites. It's a bit more work but it allows us to make sure faculty are receiving this email, and it adds the benefit of a direct connection between the faculty member and support for teaching with the commons.</p>
<p>I think I lean toward option 2 but would be interested to hear what you all think and if there might be other ways to do this.</p>
<p>Thanks!<br />Laurie</p> CUNY Academic Commons - Support #14767 (Resolved): Kadence Block Plugin Icons not workinghttps://redmine.gc.cuny.edu/issues/147672021-09-13T17:47:57ZLaurie Hurson
<p>Hi All,</p>
<p>The Digital Portfolios Specialist at The SLU Writing Center is working on building out a site for student portfolios at SLU here: <a class="external" href="https://sludigitalportfolios.commons.gc.cuny.edu/">https://sludigitalportfolios.commons.gc.cuny.edu/</a></p>
<p>She is currently using the plugin Kadence blocks to build some of the pages including the workshops page here: <a class="external" href="https://sludigitalportfolios.commons.gc.cuny.edu/workshops/2021-fall/">https://sludigitalportfolios.commons.gc.cuny.edu/workshops/2021-fall/</a></p>
<p>On this workshops page, there should be icons for "when" and "where" and the three blocks below this info however, the icons are not displaying on the site (though they can be viewed in the editor when you "attempt to recover the block").</p>
<p>I believe these icons are not displaying due to the HTML filter in place on the Commons because it is a WordPress multi-site with HTML filters in place. See more from the support forums here: <a class="external" href="https://wordpress.org/support/topic/kadence-blocks-icons-not-working/">https://wordpress.org/support/topic/kadence-blocks-icons-not-working/</a></p>
<p>At the end of this support forum post the Kadence developers offer a PHP file add-on to allow the icons to display on html-filtered sites. The downloadable file appears to contain a PHP file and txt file. Would it be possible to use this workaround to allow the icons display on the SLU portfolio site?</p>
<p>Or, any other workarounds that you all think would be better are fine too - we are just hoping to allow the icons to display.</p>
<p>Thanks!<br />Laurie</p> CUNY Academic Commons - Support #14538 (Reporter Feedback): Weebly To Commonshttps://redmine.gc.cuny.edu/issues/145382021-06-08T16:25:06ZLaurie Hurson
<p>Hi All,</p>
<p>I met with a faculty member who runs the Lehman Lab for Social Analysis: <a class="external" href="https://www.lehmanlab.org/">https://www.lehmanlab.org/</a></p>
<p>She would like to move the Lehman Lab site onto Commons along with several of the websites for the courses the lab offers, linked below</p>
<p><a class="external" href="https://www.lehman-guns-research.org/">https://www.lehman-guns-research.org/</a></p>
<p><a class="external" href="https://nycethnography.weebly.com/">https://nycethnography.weebly.com/</a></p>
<p><a class="external" href="https://foodhealthmigrationlehman.weebly.com/">https://foodhealthmigrationlehman.weebly.com/</a></p>
<p>These 4 sites are on Weebly currently but she would like to move them over to the Commons so they can be further built out and used each semester, in tandem with the courses that will now also run on the Commons.</p>
<p>I have looked online for various methods of exporting Weebly to Wordpress but the exporter that is out there (<a class="external" href="https://weeblytowp.com/">https://weeblytowp.com/</a>) does work in this case because the site are all pages, not blogs.</p>
<p>There seems to be another method for moving to WordPress that involves exporting an HTML archive of the site and then uploading HTML archive to Wordpress. However, I do not believe we have a way to upload HTML archives to the Commons (I think this is a security issue).</p>
<p>Moving these sites to the Commons will be a one time thing since, once they are on the Commons she will continue building out the sites in the CAC space.</p>
<p>Any suggestions for how we might export/import these Weebly sites onto Commmons (preferably avoiding a manual copy/paste method, if possible)?</p> CUNY Academic Commons - Support #13915 (Resolved): Writing in Markdown Questionhttps://redmine.gc.cuny.edu/issues/139152021-01-29T17:35:06ZLaurie Hurson
<p>Hi All,</p>
<p>I got a question in our workshop today that I do not know how to answer --- can Commons users write contents in markdown? They asked because "it would be great that it supports markdown so that we can write faster." Question coming from a math professor (if that helps provide background?)</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Publicity #13857 (Resolved): Student Numbers for Annual Reporthttps://redmine.gc.cuny.edu/issues/138572021-01-20T18:57:07ZLaurie Hurson
<p>HI Boone,</p>
<p>We are trying to estimate # of students in courses on the Commons for the 2019-2020 annual report.</p>
<p>Could we pull:<br />- number of users joining as "student" in Spring 2019 and Fall 2020 <br />- # of users on sites and groups with "courses/teaching" metadata in Sp 2019 and F2020</p>
<p>Would pulling these numbers be possible? Illuminating? If you think there might be a better method or data to pull to get a sense of # CUNY students on the commons, let me know.</p>
<p>Thanks!<br />Laurie</p> CUNY Academic Commons - Support #13578 (Resolved): ODP File type uploadhttps://redmine.gc.cuny.edu/issues/135782020-11-16T18:31:37ZLaurie Hurson
<p>Hi All,</p>
<p>We have a faculty request to upload an Open Document Presentation ODP file. I think these file types are currently blocked from upload. Is there a way we can allow ODP files to be uploaded? Would we want to allow this only on a specific site?</p>
<p>I am waiting on the faculty member to provide a link to the site where they want to upload these files.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Support #12328 (New): Sign up Code for Non-CUNY Facultyhttps://redmine.gc.cuny.edu/issues/123282020-01-27T16:23:58ZLaurie Hurson
<p>Hi all,</p>
<p>I am in touch with two faculty teaching a data viz course this spring. They would like to join the commons to set up their course but do not have cuny email addresses. Can I provide them with a sign up code to allow them to join? If so, how does the code get created?</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Design/UX #11843 (New): Tweaking the Gutenberg Editor Interfacehttps://redmine.gc.cuny.edu/issues/118432019-09-10T18:58:33ZLaurie Hurson
<p>Continuing a discussion that began in ticket <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: CC Image Plugin (Resolved)" href="https://redmine.gc.cuny.edu/issues/11833">#11833</a>: CC Image Plugin: <a class="external" href="https://redmine.gc.cuny.edu/issues/11833">https://redmine.gc.cuny.edu/issues/11833</a></p>
<p>When a user is editing in the Gutenberg block editor view, the "Simple CSS" field is open/visible by default. This has confused multiple people who have entered post content in this field instead of into the content field. We may want to consider making the default setting for the "Simple CSS" area to closed/minimized.</p>
<p>Additionally, the content area where users enter the body of their post or page is poorly defined as the main place to enter info. The directional text in the content area is very small and the color contrast likely does not meet accessibility standards. We may want to consider reformatting this text in the block editor to make it more accessible and user friendly.</p>
<p>I think this also raises larger issues of accessibility of the block editor in general. Accessibility issues associated with the block editor were raised when Gutenberg was released but I am not sure how many of these issues have actually been addressed and fixed. I think Boone may know more about this?</p>