CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Feature #19724 (New): Updating Group/Site Creation and Completion pageshttps://redmine.gc.cuny.edu/issues/197242024-02-08T19:16:36ZLaurie Hurson
<p>Hi All,</p>
<p>I am wondering if, as part of this next phase of redesign, we might update the group/site creation portal pages and the group/site completion page?</p>
<p>I don't think there need to be any functional changes perhaps this is only ux/design and font changes? Maybe I am wrong though.</p>
<p>The completion page especially doesn't seem like it would be too complicated. But if this request adds too much labor, or muddies the group overhaul process, feel free to ignore.</p> CUNY Academic Commons - Feature #19628 (New): Text to Audio browser Add-on for Increased Accessi...https://redmine.gc.cuny.edu/issues/196282024-01-30T17:02:30ZLaurie Hurson
<p>Hi All,</p>
<p>I was exploring text to audio tools the other day and found that both Firefox and Chrome have browser add-ons called "Read Aloud: A Text to Speech Voice Reader" that add text to audio features on websites. Once installed in the browser, the tool converts the Commons page to audio, and allows users to navigate websites with support from audio navigation.</p>
<p>We might add a note about this on the accessibility page, and I can add it to the help documentation for teaching.</p>
<p>Using the tools also reveals that some of the home pages sections are skipped during audio, which makes me wonder if they are also missing or skipped if someone is using a screen reader. Maybe something to investigate when we have a chance.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #19617 (New): Tickets Missing from WS deskhttps://redmine.gc.cuny.edu/issues/196172024-01-29T17:19:57ZLaurie Hurson
<p>Hi All,</p>
<p>I replied to this ticket below (Ticket 4583) through WS desk on Friday afternoon. Now when I go to find the ticket in WS desk it is nowhere to be found. See screenshots.</p>
<p>This has happened several times that I cannot find the tickets I was working on and therefore I cannot check if they have been replied to. Am I doing something wrong? Is this a bug or are the tickets archived somewhere that I cannot access?</p> CUNY Academic Commons - Bug #19400 (New): Images not loadinghttps://redmine.gc.cuny.edu/issues/194002023-12-11T18:17:15ZLaurie Hurson
<p>Hi All,</p>
<p>This is the LMIS test site I was refering to on the team call last friday.</p>
<p>The web desginer got in touch with me to report that he is having trouble with the images loading slowly or not at all and I am able to re-create this issue in firefox and chrome.</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>Are you seeing this issue? Can you look into why these images are not loading?</p>
<p>I have asked for more info about any plugin installs recently, but I met with him last Wednesday and the site was working fine. I will send any more info he can provide soon.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Support #19140 (New): Large project request for hosting on the Commonshttps://redmine.gc.cuny.edu/issues/191402023-10-30T20:22:27ZLaurie Hurson
<p>Hi All,</p>
<p>We just received a message through Zendesk from a professor from Hunter's National Center for the Study of Collective Bargaining in Higher Education and the Professions. Their groups is working on a large project to share resources and is considering the commons as a place to host the project. They outlined a few of the functionalities they are looking for and it seems very robust and maybe outside the realm of possibilities for hosting on the Commons. I wanted to get your feedback on this initial message so I have a sense of how to help scope the project when we meet with them. I've asked Scott to join me in the meeting with them since, among other tools, they will likely want to integrate tableau and other external tools into the site if they decide to host on the Commons.</p>
<p>The Faculty member writes:</p>
<blockquote>
<p>I run a research center at Hunter College and we are considering using CUNY Commons as the platform for an interactive site for access to our data by other scholars.</p>
</blockquote>
<blockquote>
<p>Before moving in that direction, we were wondering whether the CUNY Commons Work Press set up will permit integration with Tableau, and allow plugins and customization.</p>
</blockquote>
<blockquote>
<p>These are three functionalities we are trying to accomplish:</p>
</blockquote>
<blockquote>
<ul>
<li>A repository for an interactive database which allows users to search and display values of the variables in our data set by school. It may also >display all of the data simultaneously in a spreadsheet if the user prefers. It would include links to download the data in different formats so that >researchers can analyze the data using their favorite program (Excel, SPSS, Stata, R).</li>
</ul>
</blockquote>
<p>I think we have a searchable database in the slavery index but not sure if this is hosted on the commons and if that was a special project we helped support.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/dashboard/">https://nesri.commons.gc.cuny.edu/dashboard/</a></p>
<blockquote>
<ul>
<li>A data entry portal for users to update the data by adding or correcting any data points using a Google form or equivalent. The form would need to be >integrated with the database so that if approved by our internal quality control, the data would be updated automatically using the data from the form. >In addition, we would need the capability of pushing the form out to specified email addresses at predetermined dates/times for updated data to be >completed by institutional and union contacts.</li>
</ul>
</blockquote>
<p>There may be a way to script google form to google sheet but obviously this would happen outside of the commons. But the google form could be hosted on their commons website. Do we know of any other examples of folks using google scripts in conjunction with the commons? Can we facilitate this?</p>
<blockquote>
<ul>
<li>A repository for current contract files (~880 pdf files; ~2.5 GB and growing) that would be searchable and could be updated via upload by users via >request #2 above. We would hope for a search tool to make all of the separate contract files searchable by the user (i.e. the user could simultaneously >search all of the contract files for keywords and results would display to the user the names of the files containing those words, or maybe even >passages of text with the keywords highlighted—like in Google Books).</li>
</ul>
</blockquote>
<p>The Commons can host PDF files, but I do not think we can make the media library searchable. But we could allow the creators of this site to upload pdf and create a taxonomy for searching for keywords and tags assigned to posts.</p>
<p>Moreover, is the 2.5 GB of storage going to cause space issues on this site? If I recall correctly there are no storage limits per site, but wanted to check in about whether the 2.5 GB ("and growing") is pushing the limits on what we can support.</p> CUNY Academic Commons - Feature #19045 (New): Group Forum Use Caseshttps://redmine.gc.cuny.edu/issues/190452023-10-18T14:32:31ZLaurie Hurson
<p>Hi Sara,</p>
<p>I am sending along some group forum use cases. It seems most groups have one-off messages in the forums, so I think most users are using the group forum as an email list serv, as opposed to longer discussion threads. However, there are likely private course groups that are using the forums for threaded discussions, but I can't see into the private groups to confirm.</p>
<p>As an email list serv </p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/">https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/</a></p>
<p>As Discussion Space</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/">https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/">https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/</a></p> CUNY Academic Commons - Feature #18099 (New): Using Tag Groups plugin to create tag group lists i...https://redmine.gc.cuny.edu/issues/180992023-04-24T15:29:00ZLaurie Hurson
<p>Hi All,</p>
<p>I am using the "Tag Groups" plugin on this site: <a class="external" href="https://tlcassignments.commons.gc.cuny.edu/">https://tlcassignments.commons.gc.cuny.edu/</a></p>
<p>A few weeks ago Ray helped me with the front page boxed tag display, which is looking good, but I am hoping to refine the tag lists using the plugin on this front page, and within each post.</p>
<p>First question:</p>
<p>The Tag Groups plugin allows the admin to create groups of tags; in the case of this site I have grouped tags as either "type" or "feature" of an assignment. You can see these groupings in the dashboard in tags and tag group admin.</p>
<p>On the front page right now you are seeing how the tag groups shortcode displays "tag list" under "type" and all tags as a boxed tag cloud under feature. Ideally, I would like the tags in the "type" group to display under the "type of assignment" heading in the same boxed format that ray designed (same as category display)and the feature tags to display under the "assignment feature" heading.</p>
<p>Second question:</p>
<p>Within each post, I would like to use shortcode to auto-populate the "type" tags in the type column and the "feature" tags in the feature column. Ideally the shortcode displayed tags lists would be live links, so a user could see that the assignment feature "student choice" and click "student choice" to see other, similarly tagged assignments. These lists do not need to be boxed (as they would be on front page) a simple list would make sense here.<br /> Sample post: <a class="external" href="https://tlcassignments.commons.gc.cuny.edu/2023/04/03/documentary-analysis/">https://tlcassignments.commons.gc.cuny.edu/2023/04/03/documentary-analysis/</a></p>
<p>Does this make sense? Thanks for your help with this. I have poked around and tried various short code but could not get the tag groups to display correctly.</p> CUNY Academic Commons - Bug #18023 (New): Access Isssueshttps://redmine.gc.cuny.edu/issues/180232023-04-13T15:05:34ZLaurie Hurson
<p>Hi All,</p>
<p>We are getting a few messages on zendesk about the Commons being down. I am not seeing any issues site wide however one message was about the Segal center website:</p>
<p><a class="external" href="https://thesegalcenter.org/">https://thesegalcenter.org/</a></p>
<p>I am getting the "The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog" <br />when I visit this mapped domain.</p>
<p>Can you provide insight and/or help resolve this?</p>
<p>Thank you!</p> CUNY Academic Commons - Bug #17834 (New): Open PDF in new tabhttps://redmine.gc.cuny.edu/issues/178342023-03-15T14:47:55ZLaurie Hurson
<p>Hi Ray, All,</p>
<p>I am helping with the CILC folks on this site: <a class="external" href="https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/">https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/</a></p>
<p>They want to be able to to click the PDF link (below the embed) and have it open in a new tab (and not download right away). I can't seem to figure out the right settings to get this to work as they want.</p>
<p>Any suggestions?</p> CUNY Academic Commons - Feature #17797 (New): Widgets in Pages for custom category listshttps://redmine.gc.cuny.edu/issues/177972023-03-08T18:34:10ZLaurie Hurson
<p>Hi All,</p>
<p>I am building out an OER TLC assignment library on the Commons. I will need to make the taxonomies and folksonomies visible to users so the site and assignments can be easily searched and navigated, kind of like it is here (bottom of page): <a class="external" href="http://teachoer.org/">http://teachoer.org/</a></p>
<p>On the TeachOER site, I used "widgets on pages" plugin that allows a user to group widget and use shortcode to insert. I like how the widget displays on the front end not just as a lit but as buttons. (I Think this may be the theme?)<br /><a class="external" href="https://datamad.co.uk/wordpress-plugins/widgets-on-pages/">https://datamad.co.uk/wordpress-plugins/widgets-on-pages/</a></p>
<p>My question: can we add widgets in pages plugin for use on this Commons site: <a class="external" href="https://tlcassignments.commons.gc.cuny.edu/">https://tlcassignments.commons.gc.cuny.edu/</a></p>
<p>AND/OR can you advise: is there a better way to do this now with the block editor? I can imagine making buttons with custom links to each category archive but I think this would be tedious. Right now, I see that the "category block only lists categories, and does not display them in a pleasing way.</p>
<p>There is no rush on this, I don't need to complete the prototype library site until April.</p> CUNY Academic Commons - Feature #17770 (New): Adding Fontshttps://redmine.gc.cuny.edu/issues/177702023-03-06T15:52:33ZLaurie Hurson
<p>Hi All,</p>
<p>The folks working on the Oral History archive I mentioned on Friday are asking about adding fonts to the commons. From the user team:</p>
<p>"Would it be possible to add these fonts to the Commons system for our Land Use Organizing Oral History website? One is free and one needs to be purchased. Can I pay for the font that needs to be purchased? I’ve cc’ed my collaborator, Selina Byeon, here who is working on building the site."</p>
<p>The two fonts are:</p>
<p>Flash D Light (for headers and large text)<br /><a class="external" href="https://www.youworkforthem.com/font/T1087/flash/buying/">https://www.youworkforthem.com/font/T1087/flash/buying/</a></p>
<p>League Spartan (for sub-headers and body text)<br /><a class="external" href="https://fonts.google.com/specimen/League+Spartan?query=league+sparta">https://fonts.google.com/specimen/League+Spartan?query=league+sparta</a></p>
<p>Are wew able to add these fonts? What is process for adding a paid tool? Do they need to purchase first and then we add?</p>
<p>Thanks for you help.</p>
<p>Laurie</p> CUNY Academic Commons - Feature #13650 (New): Forum Attachments in Group Libraryhttps://redmine.gc.cuny.edu/issues/136502020-12-03T21:31:19ZLaurie Hurson
<p>This seems like a bit of a thorny issue but I wanted to write it up because it presents an important use case highlighting user confusion with the group library.</p>
<p>A faculty member is using a group to teach on the Commons. She only added two items to her group library: an external link to her one drive which was already set up with PDF readings (1) and the class zoom link (2).</p>
<p>Students have been uploading images, pdfs, word docs, etc to the forum. Now the group library is "too messy" and her original links have been shifted to page two since they were the first items added. From what I can tell, she cannot delete the forum attachments or put the forum attachments in a folder because when she goes to edit the attachments from the library, she is taken to the forum post - not the typical edit library item page because the items were not added via library.</p>
<p>The faculty member was confused by the auto-add of forum attachments to the library (since she did not want this) and was dismayed that she could not organize, delete, or hide the attachments to clean up the library.</p>
<p>A few questions:</p>
<p>- Can forum attachments be deleted from a group library? (maybe I am missing something here.) Is the only way to delete attachments from the library to delete the original forum post? We may want to consider having a way to hide, delete, or add forum attachments to a folder so that they do not clog up the library.</p>
<p>- The drop down allows a user to view forum attachments but not a way to hide these attachments from view. Could we consider a way to hide forum attachments in the library or auto-create a forum attachments folder that makes attachments only visible when this folder is opened?</p>
<p>I realize this might be partially mitigated by the release next week so might be best to table this info for now but I wanted to be sure to write it up. And perhaps a possible next step might be to auto-add a forum attachment folder and/or a way to show/hide forum attachments.</p> CUNY Academic Commons - Design/UX #11843 (New): Tweaking the Gutenberg Editor Interfacehttps://redmine.gc.cuny.edu/issues/118432019-09-10T18:58:33ZLaurie Hurson
<p>Continuing a discussion that began in ticket <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: CC Image Plugin (Resolved)" href="https://redmine.gc.cuny.edu/issues/11833">#11833</a>: CC Image Plugin: <a class="external" href="https://redmine.gc.cuny.edu/issues/11833">https://redmine.gc.cuny.edu/issues/11833</a></p>
<p>When a user is editing in the Gutenberg block editor view, the "Simple CSS" field is open/visible by default. This has confused multiple people who have entered post content in this field instead of into the content field. We may want to consider making the default setting for the "Simple CSS" area to closed/minimized.</p>
<p>Additionally, the content area where users enter the body of their post or page is poorly defined as the main place to enter info. The directional text in the content area is very small and the color contrast likely does not meet accessibility standards. We may want to consider reformatting this text in the block editor to make it more accessible and user friendly.</p>
<p>I think this also raises larger issues of accessibility of the block editor in general. Accessibility issues associated with the block editor were raised when Gutenberg was released but I am not sure how many of these issues have actually been addressed and fixed. I think Boone may know more about this?</p>