CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Feature #19422 (New): Model CV for Commons Release and Outreachhttps://redmine.gc.cuny.edu/issues/194222023-12-15T20:15:09ZLaurie Hurson
<p>Hi All,</p>
<p>I followed up with Zach after our community call today to clarify how he would like to contribute to the model CV we will use for Commons outreach for the next release.</p>
<p>Rather than using his own personal and public CV, Zach is available to help build out a model graduate student CV for us to use in outreach about the new CV features.</p>
<p>To get this going, a few questions: <br />- should zach spin up a new account to go with this CV? <br />-- If yes, should the new account and model CV be done on the dev site and then moved over to production? <br />- If we are using this model CV for outreach (and possibly documentation? not sure) what is the timeline on when this needs to be up and running?</p>
<p>I'm sure there are other considerations or questions I am missing so please feel free to let us know what we need to do!</p> CUNY Academic Commons - Bug #19400 (New): Images not loadinghttps://redmine.gc.cuny.edu/issues/194002023-12-11T18:17:15ZLaurie Hurson
<p>Hi All,</p>
<p>This is the LMIS test site I was refering to on the team call last friday.</p>
<p>The web desginer got in touch with me to report that he is having trouble with the images loading slowly or not at all and I am able to re-create this issue in firefox and chrome.</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>Are you seeing this issue? Can you look into why these images are not loading?</p>
<p>I have asked for more info about any plugin installs recently, but I met with him last Wednesday and the site was working fine. I will send any more info he can provide soon.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Support #19140 (New): Large project request for hosting on the Commonshttps://redmine.gc.cuny.edu/issues/191402023-10-30T20:22:27ZLaurie Hurson
<p>Hi All,</p>
<p>We just received a message through Zendesk from a professor from Hunter's National Center for the Study of Collective Bargaining in Higher Education and the Professions. Their groups is working on a large project to share resources and is considering the commons as a place to host the project. They outlined a few of the functionalities they are looking for and it seems very robust and maybe outside the realm of possibilities for hosting on the Commons. I wanted to get your feedback on this initial message so I have a sense of how to help scope the project when we meet with them. I've asked Scott to join me in the meeting with them since, among other tools, they will likely want to integrate tableau and other external tools into the site if they decide to host on the Commons.</p>
<p>The Faculty member writes:</p>
<blockquote>
<p>I run a research center at Hunter College and we are considering using CUNY Commons as the platform for an interactive site for access to our data by other scholars.</p>
</blockquote>
<blockquote>
<p>Before moving in that direction, we were wondering whether the CUNY Commons Work Press set up will permit integration with Tableau, and allow plugins and customization.</p>
</blockquote>
<blockquote>
<p>These are three functionalities we are trying to accomplish:</p>
</blockquote>
<blockquote>
<ul>
<li>A repository for an interactive database which allows users to search and display values of the variables in our data set by school. It may also >display all of the data simultaneously in a spreadsheet if the user prefers. It would include links to download the data in different formats so that >researchers can analyze the data using their favorite program (Excel, SPSS, Stata, R).</li>
</ul>
</blockquote>
<p>I think we have a searchable database in the slavery index but not sure if this is hosted on the commons and if that was a special project we helped support.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/dashboard/">https://nesri.commons.gc.cuny.edu/dashboard/</a></p>
<blockquote>
<ul>
<li>A data entry portal for users to update the data by adding or correcting any data points using a Google form or equivalent. The form would need to be >integrated with the database so that if approved by our internal quality control, the data would be updated automatically using the data from the form. >In addition, we would need the capability of pushing the form out to specified email addresses at predetermined dates/times for updated data to be >completed by institutional and union contacts.</li>
</ul>
</blockquote>
<p>There may be a way to script google form to google sheet but obviously this would happen outside of the commons. But the google form could be hosted on their commons website. Do we know of any other examples of folks using google scripts in conjunction with the commons? Can we facilitate this?</p>
<blockquote>
<ul>
<li>A repository for current contract files (~880 pdf files; ~2.5 GB and growing) that would be searchable and could be updated via upload by users via >request #2 above. We would hope for a search tool to make all of the separate contract files searchable by the user (i.e. the user could simultaneously >search all of the contract files for keywords and results would display to the user the names of the files containing those words, or maybe even >passages of text with the keywords highlighted—like in Google Books).</li>
</ul>
</blockquote>
<p>The Commons can host PDF files, but I do not think we can make the media library searchable. But we could allow the creators of this site to upload pdf and create a taxonomy for searching for keywords and tags assigned to posts.</p>
<p>Moreover, is the 2.5 GB of storage going to cause space issues on this site? If I recall correctly there are no storage limits per site, but wanted to check in about whether the 2.5 GB ("and growing") is pushing the limits on what we can support.</p> CUNY Academic Commons - Feature #19045 (New): Group Forum Use Caseshttps://redmine.gc.cuny.edu/issues/190452023-10-18T14:32:31ZLaurie Hurson
<p>Hi Sara,</p>
<p>I am sending along some group forum use cases. It seems most groups have one-off messages in the forums, so I think most users are using the group forum as an email list serv, as opposed to longer discussion threads. However, there are likely private course groups that are using the forums for threaded discussions, but I can't see into the private groups to confirm.</p>
<p>As an email list serv </p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/">https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/</a></p>
<p>As Discussion Space</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/">https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/">https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/</a></p> CUNY Academic Commons - Bug #18023 (New): Access Isssueshttps://redmine.gc.cuny.edu/issues/180232023-04-13T15:05:34ZLaurie Hurson
<p>Hi All,</p>
<p>We are getting a few messages on zendesk about the Commons being down. I am not seeing any issues site wide however one message was about the Segal center website:</p>
<p><a class="external" href="https://thesegalcenter.org/">https://thesegalcenter.org/</a></p>
<p>I am getting the "The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog" <br />when I visit this mapped domain.</p>
<p>Can you provide insight and/or help resolve this?</p>
<p>Thank you!</p> CUNY Academic Commons - Bug #17834 (New): Open PDF in new tabhttps://redmine.gc.cuny.edu/issues/178342023-03-15T14:47:55ZLaurie Hurson
<p>Hi Ray, All,</p>
<p>I am helping with the CILC folks on this site: <a class="external" href="https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/">https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/</a></p>
<p>They want to be able to to click the PDF link (below the embed) and have it open in a new tab (and not download right away). I can't seem to figure out the right settings to get this to work as they want.</p>
<p>Any suggestions?</p> CUNY Academic Commons - Feature #17770 (New): Adding Fontshttps://redmine.gc.cuny.edu/issues/177702023-03-06T15:52:33ZLaurie Hurson
<p>Hi All,</p>
<p>The folks working on the Oral History archive I mentioned on Friday are asking about adding fonts to the commons. From the user team:</p>
<p>"Would it be possible to add these fonts to the Commons system for our Land Use Organizing Oral History website? One is free and one needs to be purchased. Can I pay for the font that needs to be purchased? I’ve cc’ed my collaborator, Selina Byeon, here who is working on building the site."</p>
<p>The two fonts are:</p>
<p>Flash D Light (for headers and large text)<br /><a class="external" href="https://www.youworkforthem.com/font/T1087/flash/buying/">https://www.youworkforthem.com/font/T1087/flash/buying/</a></p>
<p>League Spartan (for sub-headers and body text)<br /><a class="external" href="https://fonts.google.com/specimen/League+Spartan?query=league+sparta">https://fonts.google.com/specimen/League+Spartan?query=league+sparta</a></p>
<p>Are wew able to add these fonts? What is process for adding a paid tool? Do they need to purchase first and then we add?</p>
<p>Thanks for you help.</p>
<p>Laurie</p> CUNY Academic Commons - Support #17310 (New): Connected group site - site does not appear in site...https://redmine.gc.cuny.edu/issues/173102022-11-29T16:42:15ZLaurie Hurson
<p>Hi all,</p>
<p>I have noticed that when faculty make a connected group site, the entity only appears in the "my groups" list and they are confused about why their home page does not also indicate that they have a connected site. I think this is intended behavoir but I also find it really confusing and makes it more difficult for users to find the site.</p>
<p>Moreover, this has presented ongoing issues for me this semester when I have been teaching with the Commons. My students are members of the group/site but only use the site for the class and the group is reserved as an admin space where i use the forum to email students and store readings. Sutdents have been very confused as to why they have to click through the group to get to the site.</p>
<p>Can we revisit this set up where only the group of a connected group-site shows in the logged in home page?</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Feature #14787 (New): Creating a "Design" plugin packagehttps://redmine.gc.cuny.edu/issues/147872021-09-17T17:20:02ZLaurie Hurson
<p>Hi All,</p>
<p>On the community call today Anthony shared an idea that was suggested by a commons user about creating a set of plugins specifically related to site design. This could possibly be created by setting up a new "Design" plugin package.</p>
<p>The package might include: <br />A font plugin<br />A commonly used/easy-to-use slider plugin<br />Atomic blocks<br />What else?</p>
<p>Just throwing out some ideas above. Suggestions welcome, and I can do some research on plugins to include if we want to move forward.</p> CUNY Academic Commons - Publicity #14475 (New): OER Showcase Pagehttps://redmine.gc.cuny.edu/issues/144752021-05-19T15:59:39ZLaurie Hurson
<p>Hi All,</p>
<p>Beginnings of the OER Project Showcase page are here: <a class="external" href="https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/">https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/</a></p>
<p>Right now it is limited to projects that have been developed since CUNY began receiving OER funds from the state.</p>
<p>If we want to go further back (there are some open ed projects from 2011, 2015, etc) we can, but wanted to get feedback and discuss the aim of the page (e.g. are we trying to highlight grant funded projects or all open ed work on the commons?)</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Feature #13650 (New): Forum Attachments in Group Libraryhttps://redmine.gc.cuny.edu/issues/136502020-12-03T21:31:19ZLaurie Hurson
<p>This seems like a bit of a thorny issue but I wanted to write it up because it presents an important use case highlighting user confusion with the group library.</p>
<p>A faculty member is using a group to teach on the Commons. She only added two items to her group library: an external link to her one drive which was already set up with PDF readings (1) and the class zoom link (2).</p>
<p>Students have been uploading images, pdfs, word docs, etc to the forum. Now the group library is "too messy" and her original links have been shifted to page two since they were the first items added. From what I can tell, she cannot delete the forum attachments or put the forum attachments in a folder because when she goes to edit the attachments from the library, she is taken to the forum post - not the typical edit library item page because the items were not added via library.</p>
<p>The faculty member was confused by the auto-add of forum attachments to the library (since she did not want this) and was dismayed that she could not organize, delete, or hide the attachments to clean up the library.</p>
<p>A few questions:</p>
<p>- Can forum attachments be deleted from a group library? (maybe I am missing something here.) Is the only way to delete attachments from the library to delete the original forum post? We may want to consider having a way to hide, delete, or add forum attachments to a folder so that they do not clog up the library.</p>
<p>- The drop down allows a user to view forum attachments but not a way to hide these attachments from view. Could we consider a way to hide forum attachments in the library or auto-create a forum attachments folder that makes attachments only visible when this folder is opened?</p>
<p>I realize this might be partially mitigated by the release next week so might be best to table this info for now but I wanted to be sure to write it up. And perhaps a possible next step might be to auto-add a forum attachment folder and/or a way to show/hide forum attachments.</p> CUNY Academic Commons - Bug #11879 (New): Hypothesis comments appearing on multiple, different pd...https://redmine.gc.cuny.edu/issues/118792019-09-19T16:36:30ZLaurie Hurson
<p>Hi All,</p>
<p>A professor has reported a very weird hypothesis issue. I am not sure if this is a Commons bug or hypothesis bug.</p>
<p>This professor uploaded a PDF (book chapters 5-7) for a course in 2017 link here: <a class="external" href="https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf">https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf</a></p>
<p>This semester, the professor will be using the same reading (only chapter 5) so she uploaded a shortened version to the media library for her new course: <a class="external" href="https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf">https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf</a></p>
<p>*to view the readings page on the Span2204 site the pw is Fall2019</p>
<p>The problem: the new chapter 5 pdf pulls in the old comments from the original chapters 5-7 pdf. The pdfs are on different commons sites in different media libraries. It appears that both pdfs are stored in WP-content blogs directory but seem to have different file numbers and names.</p>
<p>I dont think this is a plugin issue since she was using the via hypothesis link, not the plugin to add the annotation layer on these pdfs. Moreover, when I installed the plugin on the Span2204 site, the pdfs cannot be read because the via hypothesis link is added to the pdf url twice.</p> CUNY Academic Commons - Feature #11789 (New): Ability to remove item from Courses listhttps://redmine.gc.cuny.edu/issues/117892019-08-26T13:56:01ZLaurie Hurson
<p>Hi All,</p>
<p>I made a test course with the teaching template a few weeks ago called 'author name test". It was added to the courses list and I think it should be removed but I do not know how to remove it. I tried changing the "purpose" of the site but it remains in the courses tab list.</p>
<p>Should we have a way to remove courses from this list in case someone uses the teaching template but is not actually using the site for a course? Or should sites be removed from this list if the purpose is changed?</p>