CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2020-01-30T17:04:38ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #12341 (Abandoned): Commons downhttps://redmine.gc.cuny.edu/issues/123412020-01-30T17:04:38ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>It looks like the CAC is in maintenance mode (see attached screenshot) are you working on it?</p>
<p>Also, just a reminder that we point people to the status blog <a class="external" href="https://commonsstatus.wordpress.com/">https://commonsstatus.wordpress.com/</a> for updates</p> CUNY Academic Commons - Bug #10854 (Resolved): Group membership request not appearing on Requests...https://redmine.gc.cuny.edu/issues/108542018-12-21T20:30:33ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm going to forward you an email from George about an invite issue; this ticket is a placeholder for that. more to come via email</p> CUNY Academic Commons - Bug #5274 (Resolved): RBE - received erroneous notification of reply not ...https://redmine.gc.cuny.edu/issues/52742016-02-29T17:13:32ZMatt Goldmattgold@gmail.com
<p>Received a notice of a message not being posted when, in fact, it did post (see attached)</p>
<p>here is the post -- <a class="external" href="http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/">http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/</a></p> CUNY Academic Commons - Bug #4010 (Resolved): GC Digital Fellows site downhttps://redmine.gc.cuny.edu/issues/40102015-04-21T23:24:19ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm in the middle of an event put on the by the GC digital fellows and the site is down - <a class="external" href="http://digitalfellows.commons.gc.cuny.edu/">http://digitalfellows.commons.gc.cuny.edu/</a></p>
<p>any chance you can take a look?</p> CUNY Academic Commons - Bug #2094 (Resolved): User reports site outagehttps://redmine.gc.cuny.edu/issues/20942012-09-04T02:29:44ZMatt Goldmattgold@gmail.com
<p>From a user email:</p>
<blockquote>
<p>At about 5.30 pm on Monday received this error message when trying to access material on the Commons (and the Commons directly):</p>
<p>Error establishing a database connection</p>
<p>I had previously been on the Commons site.</p>
</blockquote>
<p>This is in line with chance outages that I've experienced occasionally, as well, but this is our first user report of the same. André, can you look at the logs and let us know whether you notice anything?</p> CUNY Academic Commons - Bug #2051 (Rejected): User finds Commons blocked due to virus warninghttps://redmine.gc.cuny.edu/issues/20512012-08-16T22:17:58ZMatt Goldmattgold@gmail.com
<p>Luke let me know about this tweet - <a class="external" href="https://twitter.com/j_breitenbucher/statuses/236175185420644353">https://twitter.com/j_breitenbucher/statuses/236175185420644353</a></p>
<p>André, do you have any thoughts on this?</p> CUNY Academic Commons - Bug #2016 (Resolved): Commons Down for a momenthttps://redmine.gc.cuny.edu/issues/20162012-08-03T19:21:20ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>Looks like the Commons was down for a few moments at about 3:19 today. It's now back up. Was submitting a ticket when it resolved, but I include the info here in case you want to investigate.</p> CUNY Academic Commons - Bug #1901 (Rejected): Commons Downhttps://redmine.gc.cuny.edu/issues/19012012-05-22T03:01:29ZMatt Goldmattgold@gmail.com
<p>Hi All -- the Commons is down with an error connecting to the database . . . .</p> CUNY Academic Commons - Bug #1853 (Resolved): CDev public?https://redmine.gc.cuny.edu/issues/18532012-04-24T01:51:28ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I think I just viewed cdev without logging in; opened a chrome incognito browser window to confirm, and found the same thing.</p> CUNY Academic Commons - Bug #1657 (Resolved): Caching Issueshttps://redmine.gc.cuny.edu/issues/16572012-02-27T01:54:52ZMatt Goldmattgold@gmail.com
<p>I was privy to another report of caching issues, posted in one of my groups:</p>
<blockquote>
<p>I’ve noticed recently that my login will disappear fairly frequently — often when I click a link to another page within the CUNYMathBlog. For example, I notice (on the front page) that there are comments on the top story, so I click the “View Comments” button. On the subsequent page, I am no longer logged in (I noticed this because I wanted to leave a reply comment, but it requested my name/email/etc). I have replicated this on a number of pages (I log in, click on a link to another page on the commons, and it logs me out). I’ve tried it on both Chrome and Firefox on the Mac, and both give the same behaviour.</p>
</blockquote>
<p>Given the other reports we've been having of similar behavior, I think we should investigate this further, and perhaps bring on others to consult (Cast Iron Coding?) if we can't solve it. Thoughts?</p> CUNY Academic Commons - Bug #1568 (Resolved): Member reports problem with email notificationshttps://redmine.gc.cuny.edu/issues/15682012-01-28T16:27:06ZMatt Goldmattgold@gmail.com
<p>Please see related email -- member of the CAT group reports that she hasn't been receiving email notifications even though her status appears to be set to all email. We should take this as a sign of a potentially larger problem, though it's hard to know, at this point where the problem lies, since it could be the email notification system itself perhaps not sending the notifications or the CUNY email system marking them as spam. I'll add André as a watcher in case the latter case is a possibility.</p>
<p>Relatedly, I didn't see a way, with the new WP toolbar/BP profiles, for me to check out her actual email notification settings on the dashboard. How can I do that?</p> CUNY Academic Commons - Bug #1362 (Resolved): Google Malware Warninghttps://redmine.gc.cuny.edu/issues/13622011-11-18T02:55:45ZMatt Goldmattgold@gmail.com
<p>Just doing a bit of googling and saw a link to the Commons in the results with a google-appened warning that read "This site may be compromised." Screenshot attached. Curiously, other Commons results didn't have the same warning under the links.</p>
<p>Clicking the "compromised" link leads to <a href="http://www.google.com/support/websearch/bin/answer.py?answer=190597&hl=en&?sa=X&ei=5MfFTuOvKKPu2gX9v8iQCQ&ved=0CF0QpwgwCg" class="external">this page</a></p>
<p>Not sure whether this is worth pursuing, but thought I'd report it to see what you thought.</p> CUNY Academic Commons - Bug #1231 (Duplicate): Inaccessible Site on the Commonshttps://redmine.gc.cuny.edu/issues/12312011-10-13T03:28:53ZMatt Goldmattgold@gmail.com
<p>Hi Boone and André,</p>
<p>Not sure what is going on, but the CUNY DHI site is suddenly inaccessible to me: <a class="external" href="http://cunydhi.commons.gc.cuny.edu/">http://cunydhi.commons.gc.cuny.edu/</a> . Attached is a screenshot of what I see when I visit the site.</p>
<p>Also had this report from Charlie: "This is really weird - I can't access the cunydhi blog, via front end or admin dashboard. Same goes for the old Living Lab site on the Commons - but I can get to others e.g. CUNY Pie, Omeka, etc. And just working my way down the blogs list on the Commons the Help & Support blog didn't load for me either (others were fine)."</p> CUNY Academic Commons - Bug #1143 (Resolved): Notifications of Old Postshttps://redmine.gc.cuny.edu/issues/11432011-08-26T20:42:58ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>At 4:38pm today (ie., a few minutes ago), I received email notifications (all dated today) of posts that had been submitted long ago (one was for a course taught in the Spring 2010 semester). Boone and André, do you have any idea why this might have happened? Were either one of you doing work on the site today?</p> CUNY Academic Commons - Bug #1116 (Resolved): Image Upload Errorhttps://redmine.gc.cuny.edu/issues/11162011-08-16T02:09:39ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I ran into the following error while trying to upload an image to the Gallery Post plugin that we use for the slider on the homepage:</p>
<p>"The requested resource<br />/wp-admin/media-upload.php<br />does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit."</p>
<p>The image was small (attached to this ticket), so I imagine that this is a permissions issue.</p>