CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-15T16:21:38ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19990 (Assigned): Issue on About Page when logged in as super adminhttps://redmine.gc.cuny.edu/issues/199902024-03-15T16:21:38ZMatt Goldmattgold@gmail.com
<p>I went to update our About page to add Zach to the Commons community team listing and ran into a weird bug, where Laurie's profile photo is shown on a modal overlay. I am experiencing this both on a regular browser window in Chrome and an incognito browser window where I am logged in a super admin. Please see attached screenshot</p> CUNY Academic Commons - Bug #19550 (Assigned): A few issues/questions around CV editorhttps://redmine.gc.cuny.edu/issues/195502024-01-18T17:19:39ZMatt Goldmattgold@gmail.com
<p>Hi All -- I just made some updates to my CV, which worked well! I have some questions, though:</p>
<p>1. I added a cover image and now want to remove it. However, I'm unable to get my cursor focus to be on the modal, so I can't scroll to see the options to remove the cover image. When I scroll, the background of the page moves, but I can't adjust the modal to the point where I can see any options. Screenshot attached and I can create a video if needed</p>
<p>2. after I updated my CV (I had one in the system previously), many content blocks were noted as problematic and I was asked to try to attempt recovery. Is this expected behavior? Screenshot attached.</p>
<p>Thank you!</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Bug #19363 (Assigned): Continued HTML weirdness with forum previewhttps://redmine.gc.cuny.edu/issues/193632023-12-04T02:17:25ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I was just writing a message to my class using the Visual text composer, and I saw again some strangeness in the rendered HTML in the preview</p>
<p>I had entered a few blank lines using Control-Enter, which produced the <br /> code in the preview</p>
<p>I then went to the text mode and switched back to the visual mode, which added <wbr /> tags to the links in the preview (which also showed up in the notification email)</p> CUNY Academic Commons - Bug #18679 (Rejected): Avatar image overflowing header areahttps://redmine.gc.cuny.edu/issues/186792023-08-28T04:42:11ZMatt Goldmattgold@gmail.com
<p>I just cloned an older teaching site and saw that my avatar was kind of overflowing the space for it in the header. Please see the attached screenshot.</p>
<p>The site is here: <a class="external" href="https://kinfrastructures2.commons.gc.cuny.edu/syllabus/">https://kinfrastructures2.commons.gc.cuny.edu/syllabus/</a></p>
<p>screenshot attached</p> CUNY Academic Commons - Support #18605 (Resolved): Site Slowness errorhttps://redmine.gc.cuny.edu/issues/186052023-08-16T18:20:43ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- I'm moving this over from our email conversation. Thank you for putting up a site notification regarding server issues. I wanted to note that I saw it only after I logged in. I was thinking we should probably show it to non-logged-in users, as well. Is that possible? and if so, what do you think about showing it to such users?</p> CUNY Academic Commons - Design/UX #16672 (Resolved): Review group / site creation workflowhttps://redmine.gc.cuny.edu/issues/166722022-08-29T03:15:28ZMatt Goldmattgold@gmail.com
<p>Hi Sara, Colin, and Laurie -- I was just cloning a group/site for my Fall class, and I found it a bit confusing to figure out where to go to create a site or group. Can I ask you to review the workflow and see whether there are other places where we should add "Create a [Site/Group]" on the CAC?</p> CUNY Academic Commons - Bug #16532 (Rejected): CUNY Academic Commons info not displayinghttps://redmine.gc.cuny.edu/issues/165322022-07-26T21:57:00ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- a while ago, you set up a way for me to view Commons info on the dashboard -- number of members, courses, signups, etc. I just wanted to pull some info for GC usage and found that it wasn't working. Am I looking in the right place if I log in with my superadmin account and go to Dashboard > Commons Info?</p> CUNY Academic Commons - Bug #16307 (New): Add brief messaging to accept/decline group membership ...https://redmine.gc.cuny.edu/issues/163072022-06-27T22:13:20ZMatt Goldmattgold@gmail.com
<p>This is not a huge issue, but when I decline a group membership request, I usually like to write to the person who made the request to tell them why I had to decline. Currently, there is no way to do that other than going to the person's profile and sending a message through it. we might want to add a space for messaging to the decline action, so that people receive the decline notification along with a rationale. But maybe this is too small an edge case to be worth of development -- I'd guess this happens only a few times a year</p> CUNY Academic Commons - Support #16020 (Rejected): Metaslider Prohttps://redmine.gc.cuny.edu/issues/160202022-04-29T18:03:32ZMatt Goldmattgold@gmail.com
<p>Hi Boone and Scott -- our paid subscription to the Metaslider Pro plugin ended. Do I need to renew it?</p> NYCDH Community Site - Bug #15247 (Resolved): Registration issuehttps://redmine.gc.cuny.edu/issues/152472022-02-03T04:25:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone contacted us about trying to register with a hotmail.com address. I went to add them and then found that they already had an account. The registration form one finds through the homepage should be requiring people to have .edu or .org addresses. However, I'm wondering whether a plugin on a subsite, like the Event Tickets plugin on dhweek.nycdh.org, is creating accounts for users no matter what email domain they use.</p>
<p>Would you mind looking into this? Thanks so much.</p> NYCDH Community Site - Support #15171 (Resolved): Unclear how to delete accounthttps://redmine.gc.cuny.edu/issues/151712022-01-10T16:12:06ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone asked to delete their account on nycdh.org. I went to document the process but realized that I don't know how to tell people to delete their own accounts. Going to nav bar avatar > settings > general doesn't offer a way to do it. can you please let me know?</p> CUNY Academic Commons - Bug #14951 (Resolved): Commons downhttps://redmine.gc.cuny.edu/issues/149512021-11-09T20:33:09ZMatt Goldmattgold@gmail.com
<p>I emailed Boone about this, but I'm creating this ticket to document the outage</p> CUNY Academic Commons - Feature #8837 (Resolved): Create a form to request info from people reque...https://redmine.gc.cuny.edu/issues/88372017-10-20T16:46:36ZMatt Goldmattgold@gmail.com
<p>Marilyn will draft</p>
<p>want to get the technical lead name and contact info, as well as general address for unit/center so that we can always get in contact w/them</p>
<p>we want to get them to commit to keeping it updated, checking for updates every three months -- we need to get them to check a box and commit to doing that</p>
<p>also can say we'll be glad to work with them to find a free option</p> CUNY Academic Commons - Bug #26 (Resolved): Install Akismet Sitewidehttps://redmine.gc.cuny.edu/issues/262009-09-23T03:43:43ZMatt Goldmattgold@gmail.com
<p>Installed Akismet sitewide for better spam protection. Akismet non-profit license provided by Automattic. Thanks, guys!</p>