CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-12-04T15:15:33ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Bug #12341 (Abandoned): Commons downhttps://redmine.gc.cuny.edu/issues/123412020-01-30T17:04:38ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>It looks like the CAC is in maintenance mode (see attached screenshot) are you working on it?</p>
<p>Also, just a reminder that we point people to the status blog <a class="external" href="https://commonsstatus.wordpress.com/">https://commonsstatus.wordpress.com/</a> for updates</p> CUNY Academic Commons - Bug #4010 (Resolved): GC Digital Fellows site downhttps://redmine.gc.cuny.edu/issues/40102015-04-21T23:24:19ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm in the middle of an event put on the by the GC digital fellows and the site is down - <a class="external" href="http://digitalfellows.commons.gc.cuny.edu/">http://digitalfellows.commons.gc.cuny.edu/</a></p>
<p>any chance you can take a look?</p> CUNY Academic Commons - Bug #2016 (Resolved): Commons Down for a momenthttps://redmine.gc.cuny.edu/issues/20162012-08-03T19:21:20ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>Looks like the Commons was down for a few moments at about 3:19 today. It's now back up. Was submitting a ticket when it resolved, but I include the info here in case you want to investigate.</p> CUNY Academic Commons - Bug #1901 (Rejected): Commons Downhttps://redmine.gc.cuny.edu/issues/19012012-05-22T03:01:29ZMatt Goldmattgold@gmail.com
<p>Hi All -- the Commons is down with an error connecting to the database . . . .</p> CUNY Academic Commons - Bug #1853 (Resolved): CDev public?https://redmine.gc.cuny.edu/issues/18532012-04-24T01:51:28ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I think I just viewed cdev without logging in; opened a chrome incognito browser window to confirm, and found the same thing.</p> CUNY Academic Commons - Feature #1827 (Resolved): Domain mapping requesthttps://redmine.gc.cuny.edu/issues/18272012-04-14T23:24:15ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>I'm setting up a portfolio site for the GC Provost and I'd like to have the following domain names map to <a class="external" href="http://chasefrobinson.commons.gc.cuny.edu/">http://chasefrobinson.commons.gc.cuny.edu/</a> :</p>
<p>chasefrobinson.com<br />chasefrobinson.net<br />chasefrobinson.org<br />chaserobinson.net<br />chaserobinson.org</p>
<p>When you have a chance, can you set this up? And can you also let me know how to set up the DNS on the host so that it points to the Commons?</p>
<p>Many thanks!!!</p> CUNY Academic Commons - Bug #1657 (Resolved): Caching Issueshttps://redmine.gc.cuny.edu/issues/16572012-02-27T01:54:52ZMatt Goldmattgold@gmail.com
<p>I was privy to another report of caching issues, posted in one of my groups:</p>
<blockquote>
<p>I’ve noticed recently that my login will disappear fairly frequently — often when I click a link to another page within the CUNYMathBlog. For example, I notice (on the front page) that there are comments on the top story, so I click the “View Comments” button. On the subsequent page, I am no longer logged in (I noticed this because I wanted to leave a reply comment, but it requested my name/email/etc). I have replicated this on a number of pages (I log in, click on a link to another page on the commons, and it logs me out). I’ve tried it on both Chrome and Firefox on the Mac, and both give the same behaviour.</p>
</blockquote>
<p>Given the other reports we've been having of similar behavior, I think we should investigate this further, and perhaps bring on others to consult (Cast Iron Coding?) if we can't solve it. Thoughts?</p> CUNY Academic Commons - Feature #1648 (Resolved): Add Password Protect WordPress Pluginhttps://redmine.gc.cuny.edu/issues/16482012-02-23T02:10:14ZMatt Goldmattgold@gmail.com
<p>The JITP project needs to show a draft version of the publication to authors before publication. One idea floated was to add all authors to the Commons and add the to the blog. I think it would be easier and more simple to password-protect the blog.</p>
<p>Here's one plugin that would do it; I'm not attached at all to a particular plugin -- just need the simple password-protection functionality.</p>
<p><a class="external" href="http://wordpress.org/extend/plugins/password-protect-wordpress-blog/">http://wordpress.org/extend/plugins/password-protect-wordpress-blog/</a></p>
<p>Requires: 2.8 or higher<br />Compatible up to: 3.2.0<br />Last Updated: 2011-9-21 Downloads: 11,659<br />Average Rating: 4 stars</p>
<p>(19 ratings)</p> CUNY Academic Commons - Bug #1362 (Resolved): Google Malware Warninghttps://redmine.gc.cuny.edu/issues/13622011-11-18T02:55:45ZMatt Goldmattgold@gmail.com
<p>Just doing a bit of googling and saw a link to the Commons in the results with a google-appened warning that read "This site may be compromised." Screenshot attached. Curiously, other Commons results didn't have the same warning under the links.</p>
<p>Clicking the "compromised" link leads to <a href="http://www.google.com/support/websearch/bin/answer.py?answer=190597&hl=en&?sa=X&ei=5MfFTuOvKKPu2gX9v8iQCQ&ved=0CF0QpwgwCg" class="external">this page</a></p>
<p>Not sure whether this is worth pursuing, but thought I'd report it to see what you thought.</p> CUNY Academic Commons - Feature #364 (New): Bulletin Boardhttps://redmine.gc.cuny.edu/issues/3642010-10-06T03:58:00ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>I've had a few people contact me to ask about where they might post announcements. I know we've talked about something like this in the past, but here are a few ideas:</p>
<p>1. A general area where people could post announcements. We could have a checkbox on sign up that asks people whether they want to subscribe by email<br />2. A craigslist type bulletin board -- perhaps done through a group, but is access more through the forum interface than through a group interface<br />3. A general group for announcements.</p>
<p>What do you all think? I think that, generally, it should be an easy to use space that allows opt-in subscriptions.</p> CUNY Academic Commons - Bug #285 (Rejected): Check Commons mailserver configurationhttps://redmine.gc.cuny.edu/issues/2852010-07-27T13:29:23ZMatt Goldmattgold@gmail.com
<p>Per ticket 280 - <a class="external" href="http://redmine.gc.cuny.edu/issues/show/280">http://redmine.gc.cuny.edu/issues/show/280</a> -</p>
<p>Andre, since member sign-up has been an on-going issue for us -- notification emails sometimes wind up being caught by spam filters -- we want to review some aspects of the sign-up procedure. When you have a chance, can you check to make sure that the Commons mailserver is configured correctly? Boone says (and I hope he'll fill in the details below or contact you separately by phone/email) that there are certain aspects of mailserver configuration that ISPs look at when they're looking for spam.</p> CUNY Academic Commons - Bug #172 (Resolved): Forum Notifications not workinghttps://redmine.gc.cuny.edu/issues/1722010-03-03T23:36:50ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>The email notifications for at least one of the groups I'm in -- Core 2 Spring 2010 -- haven't worked this week, apparently since Monday. I believe that you are already a member of the group.</p>
<p>I do know that another group I'm a part of has had notifications come today . . .</p> CUNY Academic Commons - Feature #121 (Resolved): Create Domain Aliasing for UserVoice Accounthttps://redmine.gc.cuny.edu/issues/1212009-12-06T02:23:04ZMatt Goldmattgold@gmail.com
<p>Hi Andre,</p>
<p>We recently bought an account with UserVoice (<a class="external" href="http://uservoice.com">http://uservoice.com</a>), a site that will allow us to gather feedback from our users and let them vote on possible new features to add to the site. You can check it out by visiting the Commons homepage and clicking the "feedback" button by the right-hand scroll bar.</p>
<p>UV offers us the ability to create domain aliasing, so I was wondering whether you could help me set that up. Instructions are provided on the attached screenshot.</p>
<p>Please let me know whether you will be able to do this and whether the instructions in the attached screenshot provide enough guidance.</p>
<p>Thanks,</p>
<p>Matt</p> CUNY Academic Commons - Feature #68 (Resolved): Email Addresses for the Commonshttps://redmine.gc.cuny.edu/issues/682009-11-20T17:08:24ZMatt Goldmattgold@gmail.com
<p>Hi Andre,</p>
<p>I was wondering whether you could create two GC email addresses for the Commons:</p>
<p>The first is a general address for the site:</p>
<p><a class="email" href="mailto:commons@gc.cuny.edu">commons@gc.cuny.edu</a></p>
<p>The second is a little more complicated. I'd like to create a help/support address, but I'm sure that <a class="email" href="mailto:help@gc.cuny.edu">help@gc.cuny.edu</a> is taken. We could go with <a class="email" href="mailto:commonshelp@gc.cuny.edu">commonshelp@gc.cuny.edu</a>, but I wanted to check in first to see whether there was any possibility of creating an email address on a subdomain (something like <a class="email" href="mailto:help@commons.gc.cuny.edu">help@commons.gc.cuny.edu</a>).</p>
<p>Thanks in advance for your help. If you have other ideas, please let me know!</p>
<p>Best,</p>
<p>Matt</p>