CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-15T16:21:38ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19990 (Assigned): Issue on About Page when logged in as super adminhttps://redmine.gc.cuny.edu/issues/199902024-03-15T16:21:38ZMatt Goldmattgold@gmail.com
<p>I went to update our About page to add Zach to the Commons community team listing and ran into a weird bug, where Laurie's profile photo is shown on a modal overlay. I am experiencing this both on a regular browser window in Chrome and an incognito browser window where I am logged in a super admin. Please see attached screenshot</p> CUNY Academic Commons - Bug #19550 (Assigned): A few issues/questions around CV editorhttps://redmine.gc.cuny.edu/issues/195502024-01-18T17:19:39ZMatt Goldmattgold@gmail.com
<p>Hi All -- I just made some updates to my CV, which worked well! I have some questions, though:</p>
<p>1. I added a cover image and now want to remove it. However, I'm unable to get my cursor focus to be on the modal, so I can't scroll to see the options to remove the cover image. When I scroll, the background of the page moves, but I can't adjust the modal to the point where I can see any options. Screenshot attached and I can create a video if needed</p>
<p>2. after I updated my CV (I had one in the system previously), many content blocks were noted as problematic and I was asked to try to attempt recovery. Is this expected behavior? Screenshot attached.</p>
<p>Thank you!</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Bug #19363 (Assigned): Continued HTML weirdness with forum previewhttps://redmine.gc.cuny.edu/issues/193632023-12-04T02:17:25ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I was just writing a message to my class using the Visual text composer, and I saw again some strangeness in the rendered HTML in the preview</p>
<p>I had entered a few blank lines using Control-Enter, which produced the <br /> code in the preview</p>
<p>I then went to the text mode and switched back to the visual mode, which added <wbr /> tags to the links in the preview (which also showed up in the notification email)</p> CUNY Academic Commons - Bug #18679 (Rejected): Avatar image overflowing header areahttps://redmine.gc.cuny.edu/issues/186792023-08-28T04:42:11ZMatt Goldmattgold@gmail.com
<p>I just cloned an older teaching site and saw that my avatar was kind of overflowing the space for it in the header. Please see the attached screenshot.</p>
<p>The site is here: <a class="external" href="https://kinfrastructures2.commons.gc.cuny.edu/syllabus/">https://kinfrastructures2.commons.gc.cuny.edu/syllabus/</a></p>
<p>screenshot attached</p> CUNY Academic Commons - Support #18605 (Resolved): Site Slowness errorhttps://redmine.gc.cuny.edu/issues/186052023-08-16T18:20:43ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- I'm moving this over from our email conversation. Thank you for putting up a site notification regarding server issues. I wanted to note that I saw it only after I logged in. I was thinking we should probably show it to non-logged-in users, as well. Is that possible? and if so, what do you think about showing it to such users?</p> CUNY Academic Commons - Design/UX #16672 (Resolved): Review group / site creation workflowhttps://redmine.gc.cuny.edu/issues/166722022-08-29T03:15:28ZMatt Goldmattgold@gmail.com
<p>Hi Sara, Colin, and Laurie -- I was just cloning a group/site for my Fall class, and I found it a bit confusing to figure out where to go to create a site or group. Can I ask you to review the workflow and see whether there are other places where we should add "Create a [Site/Group]" on the CAC?</p> CUNY Academic Commons - Bug #16532 (Rejected): CUNY Academic Commons info not displayinghttps://redmine.gc.cuny.edu/issues/165322022-07-26T21:57:00ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- a while ago, you set up a way for me to view Commons info on the dashboard -- number of members, courses, signups, etc. I just wanted to pull some info for GC usage and found that it wasn't working. Am I looking in the right place if I log in with my superadmin account and go to Dashboard > Commons Info?</p> CUNY Academic Commons - Bug #16307 (New): Add brief messaging to accept/decline group membership ...https://redmine.gc.cuny.edu/issues/163072022-06-27T22:13:20ZMatt Goldmattgold@gmail.com
<p>This is not a huge issue, but when I decline a group membership request, I usually like to write to the person who made the request to tell them why I had to decline. Currently, there is no way to do that other than going to the person's profile and sending a message through it. we might want to add a space for messaging to the decline action, so that people receive the decline notification along with a rationale. But maybe this is too small an edge case to be worth of development -- I'd guess this happens only a few times a year</p> CUNY Academic Commons - Support #16020 (Rejected): Metaslider Prohttps://redmine.gc.cuny.edu/issues/160202022-04-29T18:03:32ZMatt Goldmattgold@gmail.com
<p>Hi Boone and Scott -- our paid subscription to the Metaslider Pro plugin ended. Do I need to renew it?</p> CUNY Academic Commons - Bug #14951 (Resolved): Commons downhttps://redmine.gc.cuny.edu/issues/149512021-11-09T20:33:09ZMatt Goldmattgold@gmail.com
<p>I emailed Boone about this, but I'm creating this ticket to document the outage</p> CUNY Academic Commons - Bug #14896 (Resolved): site down for maintenancehttps://redmine.gc.cuny.edu/issues/148962021-10-22T13:52:22ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>I'm getting a CAC site down for maintenance message. is this planned work?</p> CUNY Academic Commons - Bug #14737 (Duplicate): Final step of group/site clone reloads pagehttps://redmine.gc.cuny.edu/issues/147372021-08-31T14:29:35ZMatt Goldmattgold@gmail.com
<p>I just cloned a shared group/site and on the last step, I saw what you can see in the attached screenshot. When I click on the button "Clean up your cloned Group + Site", the page just reloads</p> CUNY Academic Commons - Bug #13949 (New): Continued debugging of runaway MySQL connectionshttps://redmine.gc.cuny.edu/issues/139492021-02-07T00:47:10ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>FYI -- there were MySQL restart alerts at 4:11pm today. I wanted to let you know in case you are better able to track info related to such outages following our recent conversations with Lihua</p> CUNY Academic Commons - Bug #13862 (Resolved): Under maintenance messagehttps://redmine.gc.cuny.edu/issues/138622021-01-21T14:08:46ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm running into the under maintenance message on the CAC this morning and wondering whether you are working on the site</p>