CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2022-03-16T18:21:06ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Feature #15646 (Duplicate): Forum improvementshttps://redmine.gc.cuny.edu/issues/156462022-03-16T18:21:06ZMatt Goldmattgold@gmail.com
<p>I wanted to bring up a few issues for discussion, based on a recent experience searching for posts in a group forum with a lot of posts (over 1,923 topics):</p>
<p>1. Post Dates: In the main group forum listing, the right-hand column lists the "last post" for a given topic, but does so by offering a temporal comparison from the current moment -- e.g. "20 hours, 19 minutes ago." This gets less and less useful as one goes back in time -- right now, for instance, I'm looking for a post I made in January, but I'm having to sort through temporal markers like "3 weeks, 2 days ago," which require calculation on my end. I think it would be a lot simpler if we just listed a time/date stamp instead for when the last post was made.</p>
<p>2. Failed Search: My browsing through the forum post list was occasioned by a failed search. I was looking for "excellence fee" in this private group - <a class="external" href="https://commons.gc.cuny.edu/groups/ma-in-digital-humanities-cuny-graduate-center">https://commons.gc.cuny.edu/groups/ma-in-digital-humanities-cuny-graduate-center</a> . When I searched for those words, with or without quotation marks, nothing came up. But, as evidenced by this post -- <a class="external" href="https://commons.gc.cuny.edu/groups/ma-in-digital-humanities-cuny-graduate-center/forum/topic/student-tech-fee-excellence-fee-opportunities-2/">https://commons.gc.cuny.edu/groups/ma-in-digital-humanities-cuny-graduate-center/forum/topic/student-tech-fee-excellence-fee-opportunities-2/</a> -- there was a post with the subject "excellence fee" included (fyi, I tried both "fee" and "fees")</p>
<p>3. Outdated Language: When a search comes up empty, one sees the message "Oh, bother! No search results were found here." "Oh, bother" is a bit anachronistic, and I'd like to see us move towards more modernized language.</p>
<p>4. Search pagination: when one is browsing through a forum, particularly one with a lot of pages of posts, the pagination is a bit wonky. When one is on, say, the 7th page of results of a forum with 129 pages of posts, the choices for moving forward are: 1 2 3 …6 7 8 …127 128 129. I think we should show at least two or three pages forward from where one is to help people move forward more quickly. Or, perhaps, we could add a box where people could skip ahead to a particular page of results.</p>
<p>--</p>
<p>Of course, the big question with ALL of this is whether this is a particularly unique use case. This particular group is used basically as a listserv for an academic department, so we are constantly forwarding messages to it. I think that the above issues are worth considering not just for groups like this, but also for groups like CUNY DHI, where a lot of opportunities are forward. But they are obviously less pressing for a more low-traffic group, and thus we should think about whether any of the above fixes are worth resource allocations. At any rate, I post all of this here as food for thought.</p> CUNY Academic Commons - Bug #14737 (Duplicate): Final step of group/site clone reloads pagehttps://redmine.gc.cuny.edu/issues/147372021-08-31T14:29:35ZMatt Goldmattgold@gmail.com
<p>I just cloned a shared group/site and on the last step, I saw what you can see in the attached screenshot. When I click on the button "Clean up your cloned Group + Site", the page just reloads</p> CUNY Academic Commons - Feature #13136 (Duplicate): Post to multiple group forums by emailhttps://redmine.gc.cuny.edu/issues/131362020-08-01T20:05:05ZMatt Goldmattgold@gmail.com
<p>I love the CAC forum feature that allows one to post to multiple groups. Since I'm directing two academic programs that each have separate groups, and since I often get emails I need to forward to both programs, I often to have to take a number of steps to forward a message manually to two groups -- for one, I just forward, but for the second, I have to change the subject line and the message itself enough so that it doesn't trigger the CAC's duplicate post detection. Often this, involves just changing the subject line from "FWD: [top]" to "FW: [topic]", but it's tedious. The alternative is going to the site to post.</p>
<p>I know that posting via email to multiple groups could be hard to implement, but I could imagine that a user could create a special group email address that allowed them to post to multiple groups at once -- e.g., I could create a "group of groups" for my two programs, and sending email to a single address for that group would result in a post to both forums.</p>
<p>I'm not sure how widespread this need is, but I have seen many people post to multiple groups and I increasingly see programs using CAC groups for listserv-like communications.</p> CUNY Academic Commons - Bug #9319 (Duplicate): Question about group/site connectionshttps://redmine.gc.cuny.edu/issues/93192018-02-28T02:03:27ZMatt Goldmattgold@gmail.com
<p>Hi Boone and Ray,</p>
<p>I recently set up a group and a site for a course I'm teaching on the Commons -- <a class="external" href="https://commons.gc.cuny.edu/groups/approachingdh/">https://commons.gc.cuny.edu/groups/approachingdh/</a> and <a class="external" href="https://approachingdh.commons.gc.cuny.edu/">https://approachingdh.commons.gc.cuny.edu/</a></p>
<p>Tonight, in class, some of the students told me they had put up blog posts, and I realized I had never received notifications of them. After looking into it, I believe that the reason for this is that I selected the following privacy setting:</p>
<blockquote>
<p>I would like to block search engines, but allow normal visitors</p>
</blockquote>
<p>Instead of this one:</p>
<blockquote>
<p>I would like my site to be visible to everyone, including search engines (like Google, Bing, Technorati) and archivers</p>
</blockquote>
<p>when I created the group.</p>
<p>Can you please confirm that this is the case? (I just changed the settings to the latter setting, btw)? If so, I <strong>really</strong> think we need to update the privacy instructions and options to make the ramifications of such choices clear, as I was really surprised not to receive notifications of blog posts</p> CUNY Academic Commons - Bug #9051 (Duplicate): Difficult to know how to change group email addresshttps://redmine.gc.cuny.edu/issues/90512018-01-02T14:49:27ZMatt Goldmattgold@gmail.com
<p>In a previous ticket, I think we made the group email address the same as the cuny.is link, but it's very unclear how users should know that.</p>
<p>I'm trying to provide technical documentation that will help people change the email address of the group. currently, in Manage, there is a place to change the group URL in "Detail," but also in "Slug"</p>
<p>It's unclear how those fields relate to each other or to the email address</p>
<p>I think we need to provide, in a single place, a way to change the URL and email address, and it should be clear that changing one changes both</p> CUNY Academic Commons - Support #8945 (Duplicate): Spam reporthttps://redmine.gc.cuny.edu/issues/89452017-11-28T17:24:38ZMatt Goldmattgold@gmail.com
<p>a user reports:</p>
<blockquote>
<p>juan<br />Nov 28, 12:16 PM EST</p>
<p>juan was not signed in when this comment was submitted. Learn more[support.zendesk.com]<br /><a class="external" href="https://commons.gc.cuny.edu/docs/gmail-login/">https://commons.gc.cuny.edu/docs/gmail-login/</a><br /><a class="external" href="https://commons.gc.cuny.edu/docs/gmail-sign-up/">https://commons.gc.cuny.edu/docs/gmail-sign-up/</a></p>
<p>I believe those documents are spam.</p>
</blockquote>
<p>I think he's right.</p>
<p>Given our previous problems, I wonder whether we should do a search of buddypress docs for terms like "Gmail," "iTunes," and "login"</p> CUNY Academic Commons - Bug #8239 (Duplicate): Help page should have an email address on ithttps://redmine.gc.cuny.edu/issues/82392017-06-06T16:59:14ZMatt Goldmattgold@gmail.com
<p>Hi Paige,</p>
<p>I know we have "send us a message" on the help page, but I would still like to list our actual zendesk email account address on the help page somewhere in case people want to contact us by sending us an email. can you please look to add that to the page?</p>
<p><a class="email" href="mailto:support@cunycommons.zendesk.com">support@cunycommons.zendesk.com</a></p> CUNY Academic Commons - Bug #7689 (Duplicate): Commons in Blank Statehttps://redmine.gc.cuny.edu/issues/76892017-02-16T03:17:46ZMatt Goldmattgold@gmail.com
<p>Hi Boone <del>and Ray -</del> the Commons looks like an unstyled twentytwelve theme . please take a look ASAP</p> CUNY Academic Commons - Bug #3419 (Testing Required): Neatening the display of messages on group ...https://redmine.gc.cuny.edu/issues/34192014-08-28T22:52:45ZMatt Goldmattgold@gmail.com
<p>Received a bunch of requests to join a private group today, and some users included notes. When I went to the approval screen (Group Home page > Admin > Requests) the "Accept" button and the text of the message were overlaid on top of one another. We should clean up the display here so that the text can be read.</p> CUNY Academic Commons - Feature #2978 (Deferred): Revise Invite Anyone Workflowhttps://redmine.gc.cuny.edu/issues/29782014-01-26T12:44:34ZMatt Goldmattgold@gmail.com
<p>Right now, when one is in a group and wants to invite people to the Commons via email, one goes to the group admin interface, clicks "send invites, and then "send invitations by email." The problem is that that last link takes one out of the group interface and to one's profile. With the new profile pages, this is doubly confusing, since what one sees at that point is the big profile header; it feels like one has gone to the wrong page.</p>
<p>And on that page, there is a bug -- the profile sidebar is repeated in the main content section of the page (see screenshot; I'll create a separate ticket for that)</p>
<p>Two suggestions for fixing this, one short term, one long term:</p>
<p>1. Short term: embed an anchor at the point where one can enter info to invite people and have the link from "send invitations by email" take people directly there so that one doesn't see the large header at the top of the page</p>
<p>2. Long term: move this invitation interface back to the group interface itself so that one never leaves the group one is inviting people to when sending invites.</p> CUNY Academic Commons - Feature #827 (Deferred): Allow Groups to have sub-groupshttps://redmine.gc.cuny.edu/issues/8272011-06-16T21:16:26ZMatt Goldmattgold@gmail.com
<p>From <a href="https://cunycommons.uservoice.com/admin/forums/35103-general/suggestions/1942007-add-the-option-to-create-subgroups-a-group-within/#/comments" class="external">Uservoice</a></p>
<p>"Add the option to create subgroups (a group within a group); could be useful for some larger groups"</p>
<p>My comment:</p>
<p>"Great idea. I bet that there are ways we can create a way for groups to be linked together in a way that would facilitate this (ie., Group X is part of Group Y). I'll subscribe you to the Redmine ticket where we will discuss this in further detail."</p>
<p>In other words, if it might be easier to link to groups and to display that connection on the page than to create some kind of "sub-group" interface that has combined forums or something.</p>
<p>But I'm curious about what you think might be the best way to implement this, Boone.</p> CUNY Academic Commons - Feature #275 (Deferred): Develop Document Repository Plugin for Wordpresshttps://redmine.gc.cuny.edu/issues/2752010-07-20T20:29:19ZMatt Goldmattgold@gmail.com
<p>Groups are looking for a place to dump their documents and work on them in the context of their other work on the Commons. The repository is related to the Professional Development Hub we have discussed over the past year.</p> CUNY Academic Commons - Feature #262 (Deferred): Ideas for Improvements to Group Docshttps://redmine.gc.cuny.edu/issues/2622010-06-13T21:17:10ZMatt Goldmattgold@gmail.com
<p>Having collaborated with a group that used group docs extensively, I have these suggestions for the plugin:</p>
<p>-- ability to search group docs <br />-- ability to filter by contributor name<br />-- ability to filter by doc type</p>
<p>Matt</p> CUNY Academic Commons - Feature #94 (Deferred): Create new faviconhttps://redmine.gc.cuny.edu/issues/942009-12-02T23:37:52ZMatt Goldmattgold@gmail.comCUNY Academic Commons - Feature #38 (Deferred): Possible Upgrade to Sitewide Tags Pluginhttps://redmine.gc.cuny.edu/issues/382009-10-12T23:03:49ZMatt Goldmattgold@gmail.com
<p>Boone -- i just want to note this as a possible upgrade to Sitewide tags:</p>
<p>I was just adding a link to delicious.com and typing in tags, and I noticed that the system actually offers a nice way of working with tags: under the tag box, it displays tags that might relate to your bookmark and tags that others have used. And then, as you're typing, it brings up suggestions from your own list of tags that might be relevant.</p>
<p>I realize that this would be very hard to implement, but it does seem cool, and I wonder whether there is any way of replicating its functionality in your plugin. How cool would it be if the plugin searched the text of the post and then came up with suggested tags?</p>
<p>Anyway, let's think of this as a pie-in-the-sky tag possibility. We have other, more pressing priorities, but it might be neat to think about this further.</p>