CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-12-04T15:15:33ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Bug #12341 (Abandoned): Commons downhttps://redmine.gc.cuny.edu/issues/123412020-01-30T17:04:38ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>It looks like the CAC is in maintenance mode (see attached screenshot) are you working on it?</p>
<p>Also, just a reminder that we point people to the status blog <a class="external" href="https://commonsstatus.wordpress.com/">https://commonsstatus.wordpress.com/</a> for updates</p> CUNY Academic Commons - Bug #10854 (Resolved): Group membership request not appearing on Requests...https://redmine.gc.cuny.edu/issues/108542018-12-21T20:30:33ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm going to forward you an email from George about an invite issue; this ticket is a placeholder for that. more to come via email</p> CUNY Academic Commons - Bug #5274 (Resolved): RBE - received erroneous notification of reply not ...https://redmine.gc.cuny.edu/issues/52742016-02-29T17:13:32ZMatt Goldmattgold@gmail.com
<p>Received a notice of a message not being posted when, in fact, it did post (see attached)</p>
<p>here is the post -- <a class="external" href="http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/">http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/</a></p> NYCDH Community Site - Bug #5055 (Resolved): Up file size limit on forum attachmentshttps://redmine.gc.cuny.edu/issues/50552015-12-21T14:41:29ZMatt Goldmattgold@gmail.com
<p>Hi Ray - someone just tried to upload a PDF but it exceeded the allowed file size. Can you please increase the limit? I am trying to get the file and will forward to you</p>
<p>Best,</p>
<p>Matt</p> CUNY Academic Commons - Bug #4010 (Resolved): GC Digital Fellows site downhttps://redmine.gc.cuny.edu/issues/40102015-04-21T23:24:19ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm in the middle of an event put on the by the GC digital fellows and the site is down - <a class="external" href="http://digitalfellows.commons.gc.cuny.edu/">http://digitalfellows.commons.gc.cuny.edu/</a></p>
<p>any chance you can take a look?</p> NYCDH Community Site - Bug #2664 (Resolved): WordPress update failshttps://redmine.gc.cuny.edu/issues/26642013-07-10T11:32:04ZMatt Goldmattgold@gmail.com
<p>Running into what I think is a permissions failure when I try to update WP on the NYCDH site from the dashboard</p>
<p>Downloading update from <a class="external" href="http://wordpress.org/wordpress-3.5.2-partial-1.zip">http://wordpress.org/wordpress-3.5.2-partial-1.zip</a>…</p>
<p>Unpacking the update…</p>
<p>Could not copy files.</p>
<p>Installation Failed</p> NYCDH Community Site - Bug #2643 (Resolved): WordPress update through dashboard failedhttps://redmine.gc.cuny.edu/issues/26432013-06-24T11:12:13ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I'm able to update plugins through the WP dashboard on nycdh.org, but the process of updating WP itself fails, presumably due to permissions issues. Any thoughts about how best to proceed? Please see attached screenshot for error.</p> CUNY Academic Commons - Bug #2016 (Resolved): Commons Down for a momenthttps://redmine.gc.cuny.edu/issues/20162012-08-03T19:21:20ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>Looks like the Commons was down for a few moments at about 3:19 today. It's now back up. Was submitting a ticket when it resolved, but I include the info here in case you want to investigate.</p> CUNY Academic Commons - Support #1679 (Resolved): Remove password-protection from JITPhttps://redmine.gc.cuny.edu/issues/16792012-03-05T00:31:51ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>I'm happy to report that JITP is launching tomorrow. May I ask you to remove password protection from the blog? Many thanks.</p> CUNY Academic Commons - Feature #1648 (Resolved): Add Password Protect WordPress Pluginhttps://redmine.gc.cuny.edu/issues/16482012-02-23T02:10:14ZMatt Goldmattgold@gmail.com
<p>The JITP project needs to show a draft version of the publication to authors before publication. One idea floated was to add all authors to the Commons and add the to the blog. I think it would be easier and more simple to password-protect the blog.</p>
<p>Here's one plugin that would do it; I'm not attached at all to a particular plugin -- just need the simple password-protection functionality.</p>
<p><a class="external" href="http://wordpress.org/extend/plugins/password-protect-wordpress-blog/">http://wordpress.org/extend/plugins/password-protect-wordpress-blog/</a></p>
<p>Requires: 2.8 or higher<br />Compatible up to: 3.2.0<br />Last Updated: 2011-9-21 Downloads: 11,659<br />Average Rating: 4 stars</p>
<p>(19 ratings)</p> CUNY Academic Commons - Bug #1362 (Resolved): Google Malware Warninghttps://redmine.gc.cuny.edu/issues/13622011-11-18T02:55:45ZMatt Goldmattgold@gmail.com
<p>Just doing a bit of googling and saw a link to the Commons in the results with a google-appened warning that read "This site may be compromised." Screenshot attached. Curiously, other Commons results didn't have the same warning under the links.</p>
<p>Clicking the "compromised" link leads to <a href="http://www.google.com/support/websearch/bin/answer.py?answer=190597&hl=en&?sa=X&ei=5MfFTuOvKKPu2gX9v8iQCQ&ved=0CF0QpwgwCg" class="external">this page</a></p>
<p>Not sure whether this is worth pursuing, but thought I'd report it to see what you thought.</p> CUNY Academic Commons - Bug #1231 (Duplicate): Inaccessible Site on the Commonshttps://redmine.gc.cuny.edu/issues/12312011-10-13T03:28:53ZMatt Goldmattgold@gmail.com
<p>Hi Boone and André,</p>
<p>Not sure what is going on, but the CUNY DHI site is suddenly inaccessible to me: <a class="external" href="http://cunydhi.commons.gc.cuny.edu/">http://cunydhi.commons.gc.cuny.edu/</a> . Attached is a screenshot of what I see when I visit the site.</p>
<p>Also had this report from Charlie: "This is really weird - I can't access the cunydhi blog, via front end or admin dashboard. Same goes for the old Living Lab site on the Commons - but I can get to others e.g. CUNY Pie, Omeka, etc. And just working my way down the blogs list on the Commons the Help & Support blog didn't load for me either (others were fine)."</p> CUNY Academic Commons - Bug #1116 (Resolved): Image Upload Errorhttps://redmine.gc.cuny.edu/issues/11162011-08-16T02:09:39ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I ran into the following error while trying to upload an image to the Gallery Post plugin that we use for the slider on the homepage:</p>
<p>"The requested resource<br />/wp-admin/media-upload.php<br />does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit."</p>
<p>The image was small (attached to this ticket), so I imagine that this is a permissions issue.</p> CUNY Academic Commons - Feature #364 (New): Bulletin Boardhttps://redmine.gc.cuny.edu/issues/3642010-10-06T03:58:00ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>I've had a few people contact me to ask about where they might post announcements. I know we've talked about something like this in the past, but here are a few ideas:</p>
<p>1. A general area where people could post announcements. We could have a checkbox on sign up that asks people whether they want to subscribe by email<br />2. A craigslist type bulletin board -- perhaps done through a group, but is access more through the forum interface than through a group interface<br />3. A general group for announcements.</p>
<p>What do you all think? I think that, generally, it should be an easy to use space that allows opt-in subscriptions.</p>