CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-15T16:21:38ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19990 (Assigned): Issue on About Page when logged in as super adminhttps://redmine.gc.cuny.edu/issues/199902024-03-15T16:21:38ZMatt Goldmattgold@gmail.com
<p>I went to update our About page to add Zach to the Commons community team listing and ran into a weird bug, where Laurie's profile photo is shown on a modal overlay. I am experiencing this both on a regular browser window in Chrome and an incognito browser window where I am logged in a super admin. Please see attached screenshot</p> CUNY Academic Commons - Bug #19550 (Assigned): A few issues/questions around CV editorhttps://redmine.gc.cuny.edu/issues/195502024-01-18T17:19:39ZMatt Goldmattgold@gmail.com
<p>Hi All -- I just made some updates to my CV, which worked well! I have some questions, though:</p>
<p>1. I added a cover image and now want to remove it. However, I'm unable to get my cursor focus to be on the modal, so I can't scroll to see the options to remove the cover image. When I scroll, the background of the page moves, but I can't adjust the modal to the point where I can see any options. Screenshot attached and I can create a video if needed</p>
<p>2. after I updated my CV (I had one in the system previously), many content blocks were noted as problematic and I was asked to try to attempt recovery. Is this expected behavior? Screenshot attached.</p>
<p>Thank you!</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Bug #19363 (Assigned): Continued HTML weirdness with forum previewhttps://redmine.gc.cuny.edu/issues/193632023-12-04T02:17:25ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I was just writing a message to my class using the Visual text composer, and I saw again some strangeness in the rendered HTML in the preview</p>
<p>I had entered a few blank lines using Control-Enter, which produced the <br /> code in the preview</p>
<p>I then went to the text mode and switched back to the visual mode, which added <wbr /> tags to the links in the preview (which also showed up in the notification email)</p> CUNY Academic Commons - Support #18605 (Resolved): Site Slowness errorhttps://redmine.gc.cuny.edu/issues/186052023-08-16T18:20:43ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- I'm moving this over from our email conversation. Thank you for putting up a site notification regarding server issues. I wanted to note that I saw it only after I logged in. I was thinking we should probably show it to non-logged-in users, as well. Is that possible? and if so, what do you think about showing it to such users?</p> CUNY Academic Commons - Design/UX #16672 (Resolved): Review group / site creation workflowhttps://redmine.gc.cuny.edu/issues/166722022-08-29T03:15:28ZMatt Goldmattgold@gmail.com
<p>Hi Sara, Colin, and Laurie -- I was just cloning a group/site for my Fall class, and I found it a bit confusing to figure out where to go to create a site or group. Can I ask you to review the workflow and see whether there are other places where we should add "Create a [Site/Group]" on the CAC?</p> CUNY Academic Commons - Bug #16307 (New): Add brief messaging to accept/decline group membership ...https://redmine.gc.cuny.edu/issues/163072022-06-27T22:13:20ZMatt Goldmattgold@gmail.com
<p>This is not a huge issue, but when I decline a group membership request, I usually like to write to the person who made the request to tell them why I had to decline. Currently, there is no way to do that other than going to the person's profile and sending a message through it. we might want to add a space for messaging to the decline action, so that people receive the decline notification along with a rationale. But maybe this is too small an edge case to be worth of development -- I'd guess this happens only a few times a year</p> NYCDH Community Site - Bug #15247 (Resolved): Registration issuehttps://redmine.gc.cuny.edu/issues/152472022-02-03T04:25:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone contacted us about trying to register with a hotmail.com address. I went to add them and then found that they already had an account. The registration form one finds through the homepage should be requiring people to have .edu or .org addresses. However, I'm wondering whether a plugin on a subsite, like the Event Tickets plugin on dhweek.nycdh.org, is creating accounts for users no matter what email domain they use.</p>
<p>Would you mind looking into this? Thanks so much.</p> NYCDH Community Site - Support #15171 (Resolved): Unclear how to delete accounthttps://redmine.gc.cuny.edu/issues/151712022-01-10T16:12:06ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone asked to delete their account on nycdh.org. I went to document the process but realized that I don't know how to tell people to delete their own accounts. Going to nav bar avatar > settings > general doesn't offer a way to do it. can you please let me know?</p> CUNY Academic Commons - Bug #14951 (Resolved): Commons downhttps://redmine.gc.cuny.edu/issues/149512021-11-09T20:33:09ZMatt Goldmattgold@gmail.com
<p>I emailed Boone about this, but I'm creating this ticket to document the outage</p> CUNY Academic Commons - Bug #14896 (Resolved): site down for maintenancehttps://redmine.gc.cuny.edu/issues/148962021-10-22T13:52:22ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>I'm getting a CAC site down for maintenance message. is this planned work?</p> CUNY Academic Commons - Bug #13949 (New): Continued debugging of runaway MySQL connectionshttps://redmine.gc.cuny.edu/issues/139492021-02-07T00:47:10ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>FYI -- there were MySQL restart alerts at 4:11pm today. I wanted to let you know in case you are better able to track info related to such outages following our recent conversations with Lihua</p> NYCDH Community Site - Bug #8992 (Assigned): Multiple RBE error reportshttps://redmine.gc.cuny.edu/issues/89922017-12-11T22:20:23ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>Twice today, I've had a single RBE email rejected, saying it can't be posted. In each case, I've received 2-3 error messages, as if the message had been sent multiple times to the CAC. I'm not sure whether my gmail is trying to send multiple times (which seems unlikely, as I think it reached the system, even if only to result in an error message) or whether RBE is the issue.</p> CUNY Academic Commons - Design/UX #4235 (Assigned): Explore user experience around comments on fo...https://redmine.gc.cuny.edu/issues/42352015-06-26T20:51:10ZMatt Goldmattgold@gmail.com
<p>Per Marilyn's comments here, Sam - <a class="external" href="http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837">http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837</a> - can you please explore this issue in a future round of user testing? Thank you</p> NYCDH Community Site - Bug #2618 (Assigned): Mark blogs as spam when created by users marked as spamhttps://redmine.gc.cuny.edu/issues/26182013-06-10T03:34:26ZMatt Goldmattgold@gmail.com
<p>Per an email discussion based on an nycdh.org issue, WordPress does not automatically mark a blog as spam when its creator is marked as spam. As you noted, Boone, it's a WP issue; if you could work on it at some point by, as you noted, "creat[ing] a patch to WP, or a small mu-plugin, or probably both," that would be great. Many thanks.</p>