CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2022-02-03T04:25:26ZCUNY Graduate Center - Project Tracking System
Redmine NYCDH Community Site - Bug #15247 (Resolved): Registration issuehttps://redmine.gc.cuny.edu/issues/152472022-02-03T04:25:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone contacted us about trying to register with a hotmail.com address. I went to add them and then found that they already had an account. The registration form one finds through the homepage should be requiring people to have .edu or .org addresses. However, I'm wondering whether a plugin on a subsite, like the Event Tickets plugin on dhweek.nycdh.org, is creating accounts for users no matter what email domain they use.</p>
<p>Would you mind looking into this? Thanks so much.</p> NYCDH Community Site - Support #15171 (Resolved): Unclear how to delete accounthttps://redmine.gc.cuny.edu/issues/151712022-01-10T16:12:06ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone asked to delete their account on nycdh.org. I went to document the process but realized that I don't know how to tell people to delete their own accounts. Going to nav bar avatar > settings > general doesn't offer a way to do it. can you please let me know?</p> NYCDH Community Site - Bug #14861 (Resolved): User unable to access profile editing pagehttps://redmine.gc.cuny.edu/issues/148612021-10-13T16:46:00ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>A user - <a class="email" href="mailto:RAZZOREL@wpunj.edu">RAZZOREL@wpunj.edu</a> - is trying to edit her profile page to choose an affiliation on the NYCDH site ( <a class="external" href="http://nycdh.org">http://nycdh.org</a> ). When she does so, she runs into the attached error message</p>
<p>can you please help diagnose the problem? thank you. She says the URL she is taken to and on which she sees that error is <a class="external" href="https://nycdh.org/wp-admin/profile.php">https://nycdh.org/wp-admin/profile.php</a></p> NYCDH Community Site - Bug #13491 (Resolved): User unable to registerhttps://redmine.gc.cuny.edu/issues/134912020-10-22T17:50:33ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>I received a report from someone who says he is unable to register for the NYCDH site. Here's what he says is happening:</p>
<p>1. He goes to the registration page and enters info<br />2. He clicks submit<br />3. He is returned to the home page without any kind of error message.</p>
<p>Can you please look into this? Many thanks!</p> NYCDH Community Site - Bug #12893 (Resolved): Login issuehttps://redmine.gc.cuny.edu/issues/128932020-06-04T17:15:35ZMatt Goldmattgold@gmail.com
<p>User coblezc reports the following:</p>
<blockquote>
<p>I get the following message when trying to login to nycdh.org [nycdh.org] --<br />Forbidden You don't have permission to access /wp-login.php on this server.</p>
</blockquote>
<p>can you please check on why this might be happening, Ray? Thank you.</p> NYCDH Community Site - Bug #12433 (Resolved): hyperlinks not accepted in forum posthttps://redmine.gc.cuny.edu/issues/124332020-02-18T03:53:55ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>A user is reporting a problem posting to a forum on the NYCDH site:</p>
<blockquote>
<p>According to my tests, bold: no issue. <br />If I do a hyperlink, it blocks the post.</p>
<p>Specifically I hit: Link> add the url > tried both click open link in new window and don't click (same result). <br />I simply pasted the link <a class="external" href="https://dh.njit.edu/digital-humanities-showcase">https://dh.njit.edu/digital-humanities-showcase</a>. The post was blocked again! Curious. It works with the google form link. Maybe considers the link not safe for some reason?</p>
</blockquote>
<p>Do you have thoughts about why this might be happening? Thanks in advance for your help.</p> NYCDH Community Site - Bug #11456 (Resolved): Group has no adminshttps://redmine.gc.cuny.edu/issues/114562019-05-14T21:11:05ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>The Steering Committee group on the NYCDH site used to have administrators ( I believe I was one). but I just checked and now it says there are no admins (please see screenshot). do you have any idea what might be going on? thank you</p> NYCDH Community Site - Bug #11280 (Resolved): Member search not workinghttps://redmine.gc.cuny.edu/issues/112802019-03-28T20:31:50ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- when I go to the NYCDH member page and enter a search term, such as a name, the member page reloads without search results. Please let me know whether you can replicate</p> NYCDH Community Site - Bug #11000 (Rejected): SSL / link redirection issue for DH Week site from ...https://redmine.gc.cuny.edu/issues/110002019-01-24T02:02:32ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>On the homepage of the NYCDH site ( <a class="external" href="http://nycdh.org">http://nycdh.org</a> ), there is a link in the welcome text widget that goes to <a class="external" href="http://dhweek.nycdh.org">http://dhweek.nycdh.org</a> ). As you can see in the attached screenshot, it is an http link, but when I mouse over it in Chrome, it shows as an https link. And when I click on it, it goes, strangely, to a ws.gc.cuny.edu login site, which suggests a redirection problem. do you have any sense of what is going on here?</p> NYCDH Community Site - Bug #10325 (Resolved): Digest email formattinghttps://redmine.gc.cuny.edu/issues/103252018-09-14T15:37:24ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>A notification I received in digest version had some strange formatting -- all paragraph breaks were ignored. I don't think this happened on the regular notification. please see attached for the digest version, and I can add the regular notification if you want</p> NYCDH Community Site - Bug #9242 (Resolved): Default subscription to NYCDH Announcements grouphttps://redmine.gc.cuny.edu/issues/92422018-02-22T14:30:08ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>As I look at the members list of the Announcements group, I see that most people are on Daily Digest, which I find to be unexpected. I know that you set up a script to subscribe all new members to that group when they sign up .Do they default to All Email or Daily Digest?</p> NYCDH Community Site - Bug #8582 (Resolved): Forum post doesn't workhttps://redmine.gc.cuny.edu/issues/85822017-08-24T21:26:05ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>Lisa R reported lagging response times forty minutes ago. I just went in and the site loaded quickly, but when I tried to post to a forum group I hit the error in the attached screenshot.</p>
<p>Can you please look into this and test out a few basic functions (posting to forum groups etc) to see how things look to you?</p>
<p>Thanks in advance.</p> NYCDH Community Site - Bug #2773 (Resolved): Severe site weirdnesshttps://redmine.gc.cuny.edu/issues/27732013-09-05T02:55:50ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>It's suddenly looking to me like all content on NYCDH has disappeared. I'm not seeing the admin nav bar, or groups, or anything. Is it just me? Screenshot of what I'm seeing attached.</p> NYCDH Community Site - Bug #2762 (Resolved): Unable to Delete Spam Groupshttps://redmine.gc.cuny.edu/issues/27622013-08-28T17:51:31ZMatt Goldmattgold@gmail.com
<p>Hi Ray -</p>
<p>A rash of spam groups have appeared on NYCDH. I thought that marking users as spam and then deleting accounts would delete everything they had done, but it looks like the spam groups stayed.</p>
<p>The problem is that when I try to delete the groups manually in the dashboard - <a class="external" href="http://nycdh.org/wp-admin/network/admin.php?page=bp-groups">http://nycdh.org/wp-admin/network/admin.php?page=bp-groups</a> - the delete doesn't work. I mark a bunch with checkmarks and then click "delete," but the groups stay.</p>
<p>Can you please make this a high priority and look into this as soon as you can? Many thanks.</p> NYCDH Community Site - Bug #2582 (Rejected): Forum posting/notification problemhttps://redmine.gc.cuny.edu/issues/25822013-05-20T12:03:56ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I was set to launch the NYCDH site today and made an announcement to that effect on the NYCDH steering group forum - <a class="external" href="http://nycdh.org/groups/nycdh-steering-group/forum/topic/launch-today/">http://nycdh.org/groups/nycdh-steering-group/forum/topic/launch-today/</a></p>
<p>However, I notice the following problems:</p>
<p>1. The announcement shows up in the group activity feed - <a class="external" href="http://nycdh.org/groups/nycdh-steering-group/">http://nycdh.org/groups/nycdh-steering-group/</a></p>
<p>2. No email notification was sent after the creation of the forum post</p>
<p>3. The post (which was in a private group) doesn't show up on the sitewide activity feed - <a class="external" href="http://nycdh.org/activity/">http://nycdh.org/activity/</a> - (I think it should, right, since I'm a superadmin?)</p>
<p>4. In the sidebar of the sitewide activity page, the Steering group is shown as being last active 5 days ago - <a class="external" href="http://nycdh.org/activity/">http://nycdh.org/activity/</a></p>
<p>Hiving this a high priority due to our impending launch.</p>
<p>Many thanks in advance for your help.</p>