CUNY Graduate Center - Project Tracking System: Issues
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2021-10-22T13:52:22Z
CUNY Graduate Center - Project Tracking System
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CUNY Academic Commons - Bug #14896 (Resolved): site down for maintenance
https://redmine.gc.cuny.edu/issues/14896
2021-10-22T13:52:22Z
Matt Gold
mattgold@gmail.com
<p>Hi All,</p>
<p>I'm getting a CAC site down for maintenance message. is this planned work?</p>
CUNY Academic Commons - Bug #12185 (Resolved): Group links not working
https://redmine.gc.cuny.edu/issues/12185
2019-12-04T20:58:12Z
Matt Gold
mattgold@gmail.com
<p>Group links appear to be not working/severely misdirecting</p>
<p>for example:</p>
<p>this link, when clicked from the group directory</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/introduction-to-digital-humanities-2019/">https://commons.gc.cuny.edu/groups/introduction-to-digital-humanities-2019/</a></p>
<p>leads here when clicked:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/forums/forum/help-2/introduction-to-digital-humanities-2019/">https://commons.gc.cuny.edu/forums/forum/help-2/introduction-to-digital-humanities-2019/</a></p>
CUNY Academic Commons - Bug #7689 (Duplicate): Commons in Blank State
https://redmine.gc.cuny.edu/issues/7689
2017-02-16T03:17:46Z
Matt Gold
mattgold@gmail.com
<p>Hi Boone <del>and Ray -</del> the Commons looks like an unstyled twentytwelve theme . please take a look ASAP</p>
CUNY Academic Commons - Bug #6082 (Resolved): Sites down
https://redmine.gc.cuny.edu/issues/6082
2016-09-23T17:36:52Z
Matt Gold
mattgold@gmail.com
<p>User report:</p>
<p>Hi. Three of our journal websites are down and we can't get access to the back end through the Commons:</p>
<p>jadtjournal.org<br />arabstages.org<br />europeanstages.org</p>
<p>Help!</p>
CUNY Academic Commons - Bug #3393 (Resolved): Widgets reset on JITP
https://redmine.gc.cuny.edu/issues/3393
2014-08-22T17:59:16Z
Matt Gold
mattgold@gmail.com
<p>Hi Boone--</p>
<p>It looks like the latest update of the Commons have reset the homepage widgets on JITP - <a class="external" href="http://jitp.commons.gc.cuny.edu/">http://jitp.commons.gc.cuny.edu/</a></p>
<p>Of immediate concern, I'd like to know whether there is an easy way for me to see how these were set up before the update so that I can restore previous settings (I'm guessing no - but maybe on CDEV?)</p>
<p>Of secondary concern, I'm wondering whether these changes were specific to this theme or whether this will be a wider problem on the Commons.</p>
<p>Marking with high priority as the JITP team is worried and the effects of this could be widespread.</p>
NYCDH Community Site - Bug #2773 (Resolved): Severe site weirdness
https://redmine.gc.cuny.edu/issues/2773
2013-09-05T02:55:50Z
Matt Gold
mattgold@gmail.com
<p>Hi Ray --</p>
<p>It's suddenly looking to me like all content on NYCDH has disappeared. I'm not seeing the admin nav bar, or groups, or anything. Is it just me? Screenshot of what I'm seeing attached.</p>
NYCDH Community Site - Bug #2762 (Resolved): Unable to Delete Spam Groups
https://redmine.gc.cuny.edu/issues/2762
2013-08-28T17:51:31Z
Matt Gold
mattgold@gmail.com
<p>Hi Ray -</p>
<p>A rash of spam groups have appeared on NYCDH. I thought that marking users as spam and then deleting accounts would delete everything they had done, but it looks like the spam groups stayed.</p>
<p>The problem is that when I try to delete the groups manually in the dashboard - <a class="external" href="http://nycdh.org/wp-admin/network/admin.php?page=bp-groups">http://nycdh.org/wp-admin/network/admin.php?page=bp-groups</a> - the delete doesn't work. I mark a bunch with checkmarks and then click "delete," but the groups stay.</p>
<p>Can you please make this a high priority and look into this as soon as you can? Many thanks.</p>
CUNY Academic Commons - Bug #2729 (Resolved): Update Positions to Include Missing Colleges
https://redmine.gc.cuny.edu/issues/2729
2013-08-24T21:10:49Z
Matt Gold
mattgold@gmail.com
<p>Boone, can you please confirm that my answer here (you'll find it as a comment) is correct? Thanks. <a class="external" href="https://cunycommons.uservoice.com/admin/forums/35103-general/suggestions/4336956-add-john-jay-kingsborough-and-laguardia-to-the-d">https://cunycommons.uservoice.com/admin/forums/35103-general/suggestions/4336956-add-john-jay-kingsborough-and-laguardia-to-the-d</a></p>
CUNY Academic Commons - Support #2068 (Resolved): User Blog Not Accessible
https://redmine.gc.cuny.edu/issues/2068
2012-08-28T15:06:48Z
Matt Gold
mattgold@gmail.com
<p>One of those blogs with a really long name is not accessible: <a class="external" href="http://ascp81000introductiontoamericanstudiesmals73100americanculturesandvaluesgcfall2012.commons.gc.cuny.edu/">http://ascp81000introductiontoamericanstudiesmals73100americanculturesandvaluesgcfall2012.commons.gc.cuny.edu/</a></p>
<p>(error I see: "Oops! Google Chrome could not find ascp81000introductiontoamericanstudiesmals73100americanculturesandvaluesgcfall2012.commons.gc.cuny.edu")</p>
<p>The site does show up in the list of sites in the Commons Network admin dashboard.</p>
<p>A link to the blog shows up on the group associated with the blog:</p>
<p><a class="external" href="http://commons.gc.cuny.edu/groups/ascp-81000-introduction-to-american-studies-mals-73100-american-cultures-and-values-gc-fall-2012/">http://commons.gc.cuny.edu/groups/ascp-81000-introduction-to-american-studies-mals-73100-american-cultures-and-values-gc-fall-2012/</a></p>
<p>Possibly related to one of the tickets we've completed lately related to long blog names?</p>
<p>This blog is for a class, so I'd like to resolve this soon if we can. Though perhaps the quickest thing to do would be to ask him to start a new blog and associate that one with the group instead?</p>
CUNY Academic Commons - Bug #2034 (Resolved): Spacing issue on reply-by-email
https://redmine.gc.cuny.edu/issues/2034
2012-08-10T21:44:32Z
Matt Gold
mattgold@gmail.com
<p>Please see the attached screenshots: the email I sent had a space between two words ("you're ready"), while the posted/emailed version did not.</p>
CUNY Academic Commons - Bug #2016 (Resolved): Commons Down for a moment
https://redmine.gc.cuny.edu/issues/2016
2012-08-03T19:21:20Z
Matt Gold
mattgold@gmail.com
<p>Hi André,</p>
<p>Looks like the Commons was down for a few moments at about 3:19 today. It's now back up. Was submitting a ticket when it resolved, but I include the info here in case you want to investigate.</p>
CUNY Academic Commons - Support #1679 (Resolved): Remove password-protection from JITP
https://redmine.gc.cuny.edu/issues/1679
2012-03-05T00:31:51Z
Matt Gold
mattgold@gmail.com
<p>Hi André,</p>
<p>I'm happy to report that JITP is launching tomorrow. May I ask you to remove password protection from the blog? Many thanks.</p>
CUNY Academic Commons - Support #1646 (Rejected): Add ARC Plugins/Themes ASAP
https://redmine.gc.cuny.edu/issues/1646
2012-02-21T19:01:23Z
Matt Gold
mattgold@gmail.com
<p>Hi Boone,</p>
<p>Can I ask you to upload ARC-related plugins/themes today or tomorrow? I'll add associated tickets as related tickets after creating this one. And, FYI, I've added Chris Caruso, the dev on the ARC project, as a watcher on those tickets.</p>
<p>Thanks.</p>
<p>Best,</p>
<p>Matt</p>
CUNY Academic Commons - Bug #185 (Resolved): Private Group Info/Documents on Activity Stream
https://redmine.gc.cuny.edu/issues/185
2010-03-18T18:29:43Z
Matt Gold
mattgold@gmail.com
<p>Just noticed that documents posted to private Groups through the Group Documents plugin are publicly viewable and downloadable even to non-logged-in users. Yikes.</p>
<p>See <a class="external" href="http://commons.gc.cuny.edu/members/sbrier/">http://commons.gc.cuny.edu/members/sbrier/</a></p>
CUNY Academic Commons - Bug #165 (Resolved): White Screen of Death on Commons MediaWiki
https://redmine.gc.cuny.edu/issues/165
2010-02-28T17:27:13Z
Matt Gold
mattgold@gmail.com
<p>Hi Guys,</p>
<p>We had a report from a member that the Commons wiki isn't working. It looks like the page loads, but then goes to a WSoD. Perhaps it's happening when it loads one of the associated extensions?</p>
<p>As for the inevitable "did you touch anything?" question, the answer is sort of, but not really. This morning, I backed up our theme and plugin directories via FTP, but that only sent files from the server to my computer -- not the other way around.</p>
<p>Any ideas? I tried to enable error reporting on localsettings.php, but that didn't seem to work (lines are at the bottom and currently commented out).</p>