CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2016-02-29T17:13:32ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #5274 (Resolved): RBE - received erroneous notification of reply not ...https://redmine.gc.cuny.edu/issues/52742016-02-29T17:13:32ZMatt Goldmattgold@gmail.com
<p>Received a notice of a message not being posted when, in fact, it did post (see attached)</p>
<p>here is the post -- <a class="external" href="http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/">http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/</a></p> NYCDH Community Site - Bug #5055 (Resolved): Up file size limit on forum attachmentshttps://redmine.gc.cuny.edu/issues/50552015-12-21T14:41:29ZMatt Goldmattgold@gmail.com
<p>Hi Ray - someone just tried to upload a PDF but it exceeded the allowed file size. Can you please increase the limit? I am trying to get the file and will forward to you</p>
<p>Best,</p>
<p>Matt</p> NYCDH Community Site - Bug #2664 (Resolved): WordPress update failshttps://redmine.gc.cuny.edu/issues/26642013-07-10T11:32:04ZMatt Goldmattgold@gmail.com
<p>Running into what I think is a permissions failure when I try to update WP on the NYCDH site from the dashboard</p>
<p>Downloading update from <a class="external" href="http://wordpress.org/wordpress-3.5.2-partial-1.zip">http://wordpress.org/wordpress-3.5.2-partial-1.zip</a>…</p>
<p>Unpacking the update…</p>
<p>Could not copy files.</p>
<p>Installation Failed</p> NYCDH Community Site - Bug #2643 (Resolved): WordPress update through dashboard failedhttps://redmine.gc.cuny.edu/issues/26432013-06-24T11:12:13ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I'm able to update plugins through the WP dashboard on nycdh.org, but the process of updating WP itself fails, presumably due to permissions issues. Any thoughts about how best to proceed? Please see attached screenshot for error.</p> CUNY Academic Commons - Support #2233 (Resolved): Slider pluginhttps://redmine.gc.cuny.edu/issues/22332012-11-07T22:49:45ZMatt Goldmattgold@gmail.com
<p>Is our gallery plugin on the homepage available to users of Commons blogs as a plugin?</p> CUNY Academic Commons - Bug #2094 (Resolved): User reports site outagehttps://redmine.gc.cuny.edu/issues/20942012-09-04T02:29:44ZMatt Goldmattgold@gmail.com
<p>From a user email:</p>
<blockquote>
<p>At about 5.30 pm on Monday received this error message when trying to access material on the Commons (and the Commons directly):</p>
<p>Error establishing a database connection</p>
<p>I had previously been on the Commons site.</p>
</blockquote>
<p>This is in line with chance outages that I've experienced occasionally, as well, but this is our first user report of the same. André, can you look at the logs and let us know whether you notice anything?</p> CUNY Academic Commons - Bug #2051 (Rejected): User finds Commons blocked due to virus warninghttps://redmine.gc.cuny.edu/issues/20512012-08-16T22:17:58ZMatt Goldmattgold@gmail.com
<p>Luke let me know about this tweet - <a class="external" href="https://twitter.com/j_breitenbucher/statuses/236175185420644353">https://twitter.com/j_breitenbucher/statuses/236175185420644353</a></p>
<p>André, do you have any thoughts on this?</p> CUNY Academic Commons - Support #1679 (Resolved): Remove password-protection from JITPhttps://redmine.gc.cuny.edu/issues/16792012-03-05T00:31:51ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>I'm happy to report that JITP is launching tomorrow. May I ask you to remove password protection from the blog? Many thanks.</p> CUNY Academic Commons - Bug #762 (Resolved): Resolve Email Notification Problems with Lehman addr...https://redmine.gc.cuny.edu/issues/7622011-05-16T21:21:36ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>Michael Ferraro, a faculty member at Lehman and a member of the CUNY Committee on Academic Technology, has spent the last few months trying to convince the members of his department to use the Commons for various purposes. One difficulty he has faced is that email notifications don't seem to be reaching some members of Lehman. This is something that Michael can attest to, as he has not received email notifications from groups to which he is subscribed and he has also witnessed his colleagues attempt to sign up only to find that the confirmation email never arrived.</p>
<p>We know that the system is working on other domains; it seems clear that this is an issue with Lehman's spam filters. Sarah has already been in touch with IT at Lehman, and they have apparently already whitelisted our IP. But something continues to go wrong.</p>
<p>André, can I ask you to take the lead on contacting IT at Lehman to try to work out a solution? We need to find a way to get Commons notifications messages to Lehman recipients.</p> CUNY Academic Commons - Bug #298 (Resolved): User Reports Problem Uploading Images to Bloghttps://redmine.gc.cuny.edu/issues/2982010-08-23T23:02:53ZMatt Goldmattgold@gmail.com
<p>HI All,</p>
<p>A member reports that he received errors when he tried to upload both JPGs and GIFs to two different blogs. Please see the screenshots attached to this report.</p>
<p>Wondering whether this is related to the wiki permissions issue detailed in ticket 297</p>
<p>I'm assigning this to André because I'm assuming permissions are his domain, but others should feel free to pipe in, as well. Thanks!</p> CUNY Academic Commons - Bug #263 (Resolved): site is slooooooowhttps://redmine.gc.cuny.edu/issues/2632010-06-19T03:29:15ZMatt Goldmattgold@gmail.com
<p>trying to write a post on the Commons and finding that updates are taking forever. The site is hanging and hanging!</p> CUNY Academic Commons - Bug #211 (Resolved): Weird Display of Text on Homepage Loadhttps://redmine.gc.cuny.edu/issues/2112010-05-06T05:21:39ZMatt Goldmattgold@gmail.com
<p>Ever since the BP upgrade, I've noticed that there is a moment or two, when the homepage first loads, when it looks like all of text on the "hero" slides is layered on top of one another, creating a jumbled look that resolves itself once the page loads. But I'm curious about why this is happening and whether there is anything we can do to change it. Anyone have ideas?</p> CUNY Academic Commons - Bug #170 (Resolved): Security Certificate Out of Datehttps://redmine.gc.cuny.edu/issues/1702010-03-02T20:38:19ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>Please see the attached screenshot, taken by George, which shows that a security certificate seems to be out of date. Any ideas?</p>
<p>Thanks,</p>
<p>Matt</p> CUNY Academic Commons - Bug #125 (Rejected): Prevent Issues Site from Showing up in Google Searcheshttps://redmine.gc.cuny.edu/issues/1252009-12-06T06:26:33ZMatt Goldmattgold@gmail.com
<p>I just noticed a link to the issues site in a google search. It would be great if we could prevent that from happening in the future.</p> CUNY Academic Commons - Bug #47 (Resolved): Request to Join Group Losthttps://redmine.gc.cuny.edu/issues/472009-10-17T07:23:55ZMatt Goldmattgold@gmail.com
<p>A site member reports that a request to join a group was lost -- the email came, but the site showed no pending requests. When I checked on this, the prospective member had already been added to the group.</p>
<p>I've asked the member to let me know whether this happens again.</p>