CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2018-12-21T20:30:33ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #10854 (Resolved): Group membership request not appearing on Requests...https://redmine.gc.cuny.edu/issues/108542018-12-21T20:30:33ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm going to forward you an email from George about an invite issue; this ticket is a placeholder for that. more to come via email</p> CUNY Academic Commons - Bug #5274 (Resolved): RBE - received erroneous notification of reply not ...https://redmine.gc.cuny.edu/issues/52742016-02-29T17:13:32ZMatt Goldmattgold@gmail.com
<p>Received a notice of a message not being posted when, in fact, it did post (see attached)</p>
<p>here is the post -- <a class="external" href="http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/">http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/</a></p> NYCDH Community Site - Bug #5055 (Resolved): Up file size limit on forum attachmentshttps://redmine.gc.cuny.edu/issues/50552015-12-21T14:41:29ZMatt Goldmattgold@gmail.com
<p>Hi Ray - someone just tried to upload a PDF but it exceeded the allowed file size. Can you please increase the limit? I am trying to get the file and will forward to you</p>
<p>Best,</p>
<p>Matt</p> CUNY Academic Commons - Bug #4010 (Resolved): GC Digital Fellows site downhttps://redmine.gc.cuny.edu/issues/40102015-04-21T23:24:19ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm in the middle of an event put on the by the GC digital fellows and the site is down - <a class="external" href="http://digitalfellows.commons.gc.cuny.edu/">http://digitalfellows.commons.gc.cuny.edu/</a></p>
<p>any chance you can take a look?</p> NYCDH Community Site - Bug #2664 (Resolved): WordPress update failshttps://redmine.gc.cuny.edu/issues/26642013-07-10T11:32:04ZMatt Goldmattgold@gmail.com
<p>Running into what I think is a permissions failure when I try to update WP on the NYCDH site from the dashboard</p>
<p>Downloading update from <a class="external" href="http://wordpress.org/wordpress-3.5.2-partial-1.zip">http://wordpress.org/wordpress-3.5.2-partial-1.zip</a>…</p>
<p>Unpacking the update…</p>
<p>Could not copy files.</p>
<p>Installation Failed</p> NYCDH Community Site - Bug #2643 (Resolved): WordPress update through dashboard failedhttps://redmine.gc.cuny.edu/issues/26432013-06-24T11:12:13ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I'm able to update plugins through the WP dashboard on nycdh.org, but the process of updating WP itself fails, presumably due to permissions issues. Any thoughts about how best to proceed? Please see attached screenshot for error.</p> CUNY Academic Commons - Bug #2094 (Resolved): User reports site outagehttps://redmine.gc.cuny.edu/issues/20942012-09-04T02:29:44ZMatt Goldmattgold@gmail.com
<p>From a user email:</p>
<blockquote>
<p>At about 5.30 pm on Monday received this error message when trying to access material on the Commons (and the Commons directly):</p>
<p>Error establishing a database connection</p>
<p>I had previously been on the Commons site.</p>
</blockquote>
<p>This is in line with chance outages that I've experienced occasionally, as well, but this is our first user report of the same. André, can you look at the logs and let us know whether you notice anything?</p> CUNY Academic Commons - Bug #2016 (Resolved): Commons Down for a momenthttps://redmine.gc.cuny.edu/issues/20162012-08-03T19:21:20ZMatt Goldmattgold@gmail.com
<p>Hi André,</p>
<p>Looks like the Commons was down for a few moments at about 3:19 today. It's now back up. Was submitting a ticket when it resolved, but I include the info here in case you want to investigate.</p> CUNY Academic Commons - Bug #1853 (Resolved): CDev public?https://redmine.gc.cuny.edu/issues/18532012-04-24T01:51:28ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I think I just viewed cdev without logging in; opened a chrome incognito browser window to confirm, and found the same thing.</p> CUNY Academic Commons - Bug #1657 (Resolved): Caching Issueshttps://redmine.gc.cuny.edu/issues/16572012-02-27T01:54:52ZMatt Goldmattgold@gmail.com
<p>I was privy to another report of caching issues, posted in one of my groups:</p>
<blockquote>
<p>I’ve noticed recently that my login will disappear fairly frequently — often when I click a link to another page within the CUNYMathBlog. For example, I notice (on the front page) that there are comments on the top story, so I click the “View Comments” button. On the subsequent page, I am no longer logged in (I noticed this because I wanted to leave a reply comment, but it requested my name/email/etc). I have replicated this on a number of pages (I log in, click on a link to another page on the commons, and it logs me out). I’ve tried it on both Chrome and Firefox on the Mac, and both give the same behaviour.</p>
</blockquote>
<p>Given the other reports we've been having of similar behavior, I think we should investigate this further, and perhaps bring on others to consult (Cast Iron Coding?) if we can't solve it. Thoughts?</p> CUNY Academic Commons - Bug #1568 (Resolved): Member reports problem with email notificationshttps://redmine.gc.cuny.edu/issues/15682012-01-28T16:27:06ZMatt Goldmattgold@gmail.com
<p>Please see related email -- member of the CAT group reports that she hasn't been receiving email notifications even though her status appears to be set to all email. We should take this as a sign of a potentially larger problem, though it's hard to know, at this point where the problem lies, since it could be the email notification system itself perhaps not sending the notifications or the CUNY email system marking them as spam. I'll add André as a watcher in case the latter case is a possibility.</p>
<p>Relatedly, I didn't see a way, with the new WP toolbar/BP profiles, for me to check out her actual email notification settings on the dashboard. How can I do that?</p> CUNY Academic Commons - Bug #1362 (Resolved): Google Malware Warninghttps://redmine.gc.cuny.edu/issues/13622011-11-18T02:55:45ZMatt Goldmattgold@gmail.com
<p>Just doing a bit of googling and saw a link to the Commons in the results with a google-appened warning that read "This site may be compromised." Screenshot attached. Curiously, other Commons results didn't have the same warning under the links.</p>
<p>Clicking the "compromised" link leads to <a href="http://www.google.com/support/websearch/bin/answer.py?answer=190597&hl=en&?sa=X&ei=5MfFTuOvKKPu2gX9v8iQCQ&ved=0CF0QpwgwCg" class="external">this page</a></p>
<p>Not sure whether this is worth pursuing, but thought I'd report it to see what you thought.</p> CUNY Academic Commons - Bug #1143 (Resolved): Notifications of Old Postshttps://redmine.gc.cuny.edu/issues/11432011-08-26T20:42:58ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>At 4:38pm today (ie., a few minutes ago), I received email notifications (all dated today) of posts that had been submitted long ago (one was for a course taught in the Spring 2010 semester). Boone and André, do you have any idea why this might have happened? Were either one of you doing work on the site today?</p> CUNY Academic Commons - Bug #1116 (Resolved): Image Upload Errorhttps://redmine.gc.cuny.edu/issues/11162011-08-16T02:09:39ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I ran into the following error while trying to upload an image to the Gallery Post plugin that we use for the slider on the homepage:</p>
<p>"The requested resource<br />/wp-admin/media-upload.php<br />does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit."</p>
<p>The image was small (attached to this ticket), so I imagine that this is a permissions issue.</p> CUNY Academic Commons - Bug #762 (Resolved): Resolve Email Notification Problems with Lehman addr...https://redmine.gc.cuny.edu/issues/7622011-05-16T21:21:36ZMatt Goldmattgold@gmail.com
<p>Hi All,</p>
<p>Michael Ferraro, a faculty member at Lehman and a member of the CUNY Committee on Academic Technology, has spent the last few months trying to convince the members of his department to use the Commons for various purposes. One difficulty he has faced is that email notifications don't seem to be reaching some members of Lehman. This is something that Michael can attest to, as he has not received email notifications from groups to which he is subscribed and he has also witnessed his colleagues attempt to sign up only to find that the confirmation email never arrived.</p>
<p>We know that the system is working on other domains; it seems clear that this is an issue with Lehman's spam filters. Sarah has already been in touch with IT at Lehman, and they have apparently already whitelisted our IP. But something continues to go wrong.</p>
<p>André, can I ask you to take the lead on contacting IT at Lehman to try to work out a solution? We need to find a way to get Commons notifications messages to Lehman recipients.</p>