CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-15T16:21:38ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19990 (Assigned): Issue on About Page when logged in as super adminhttps://redmine.gc.cuny.edu/issues/199902024-03-15T16:21:38ZMatt Goldmattgold@gmail.com
<p>I went to update our About page to add Zach to the Commons community team listing and ran into a weird bug, where Laurie's profile photo is shown on a modal overlay. I am experiencing this both on a regular browser window in Chrome and an incognito browser window where I am logged in a super admin. Please see attached screenshot</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Support #18605 (Resolved): Site Slowness errorhttps://redmine.gc.cuny.edu/issues/186052023-08-16T18:20:43ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- I'm moving this over from our email conversation. Thank you for putting up a site notification regarding server issues. I wanted to note that I saw it only after I logged in. I was thinking we should probably show it to non-logged-in users, as well. Is that possible? and if so, what do you think about showing it to such users?</p> CUNY Academic Commons - Bug #16532 (Rejected): CUNY Academic Commons info not displayinghttps://redmine.gc.cuny.edu/issues/165322022-07-26T21:57:00ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- a while ago, you set up a way for me to view Commons info on the dashboard -- number of members, courses, signups, etc. I just wanted to pull some info for GC usage and found that it wasn't working. Am I looking in the right place if I log in with my superadmin account and go to Dashboard > Commons Info?</p> CUNY Academic Commons - Bug #16307 (New): Add brief messaging to accept/decline group membership ...https://redmine.gc.cuny.edu/issues/163072022-06-27T22:13:20ZMatt Goldmattgold@gmail.com
<p>This is not a huge issue, but when I decline a group membership request, I usually like to write to the person who made the request to tell them why I had to decline. Currently, there is no way to do that other than going to the person's profile and sending a message through it. we might want to add a space for messaging to the decline action, so that people receive the decline notification along with a rationale. But maybe this is too small an edge case to be worth of development -- I'd guess this happens only a few times a year</p> CUNY Academic Commons - Support #16020 (Rejected): Metaslider Prohttps://redmine.gc.cuny.edu/issues/160202022-04-29T18:03:32ZMatt Goldmattgold@gmail.com
<p>Hi Boone and Scott -- our paid subscription to the Metaslider Pro plugin ended. Do I need to renew it?</p> CUNY Academic Commons - Bug #12341 (Abandoned): Commons downhttps://redmine.gc.cuny.edu/issues/123412020-01-30T17:04:38ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>It looks like the CAC is in maintenance mode (see attached screenshot) are you working on it?</p>
<p>Also, just a reminder that we point people to the status blog <a class="external" href="https://commonsstatus.wordpress.com/">https://commonsstatus.wordpress.com/</a> for updates</p> CUNY Academic Commons - Bug #5274 (Resolved): RBE - received erroneous notification of reply not ...https://redmine.gc.cuny.edu/issues/52742016-02-29T17:13:32ZMatt Goldmattgold@gmail.com
<p>Received a notice of a message not being posted when, in fact, it did post (see attached)</p>
<p>here is the post -- <a class="external" href="http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/">http://commons.gc.cuny.edu/groups/digital-humanities-initiative/forum/topic/fwd-xpmethod-fwd-enclgrad-brad-pasanek-on-poetic-diction-tokens-and-change-37-at-610pm/</a></p> NYCDH Community Site - Bug #5055 (Resolved): Up file size limit on forum attachmentshttps://redmine.gc.cuny.edu/issues/50552015-12-21T14:41:29ZMatt Goldmattgold@gmail.com
<p>Hi Ray - someone just tried to upload a PDF but it exceeded the allowed file size. Can you please increase the limit? I am trying to get the file and will forward to you</p>
<p>Best,</p>
<p>Matt</p> NYCDH Community Site - Bug #2664 (Resolved): WordPress update failshttps://redmine.gc.cuny.edu/issues/26642013-07-10T11:32:04ZMatt Goldmattgold@gmail.com
<p>Running into what I think is a permissions failure when I try to update WP on the NYCDH site from the dashboard</p>
<p>Downloading update from <a class="external" href="http://wordpress.org/wordpress-3.5.2-partial-1.zip">http://wordpress.org/wordpress-3.5.2-partial-1.zip</a>…</p>
<p>Unpacking the update…</p>
<p>Could not copy files.</p>
<p>Installation Failed</p> NYCDH Community Site - Bug #2643 (Resolved): WordPress update through dashboard failedhttps://redmine.gc.cuny.edu/issues/26432013-06-24T11:12:13ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I'm able to update plugins through the WP dashboard on nycdh.org, but the process of updating WP itself fails, presumably due to permissions issues. Any thoughts about how best to proceed? Please see attached screenshot for error.</p> CUNY Academic Commons - Support #2233 (Resolved): Slider pluginhttps://redmine.gc.cuny.edu/issues/22332012-11-07T22:49:45ZMatt Goldmattgold@gmail.com
<p>Is our gallery plugin on the homepage available to users of Commons blogs as a plugin?</p> CUNY Academic Commons - Bug #211 (Resolved): Weird Display of Text on Homepage Loadhttps://redmine.gc.cuny.edu/issues/2112010-05-06T05:21:39ZMatt Goldmattgold@gmail.com
<p>Ever since the BP upgrade, I've noticed that there is a moment or two, when the homepage first loads, when it looks like all of text on the "hero" slides is layered on top of one another, creating a jumbled look that resolves itself once the page loads. But I'm curious about why this is happening and whether there is anything we can do to change it. Anyone have ideas?</p> CUNY Academic Commons - Feature #68 (Resolved): Email Addresses for the Commonshttps://redmine.gc.cuny.edu/issues/682009-11-20T17:08:24ZMatt Goldmattgold@gmail.com
<p>Hi Andre,</p>
<p>I was wondering whether you could create two GC email addresses for the Commons:</p>
<p>The first is a general address for the site:</p>
<p><a class="email" href="mailto:commons@gc.cuny.edu">commons@gc.cuny.edu</a></p>
<p>The second is a little more complicated. I'd like to create a help/support address, but I'm sure that <a class="email" href="mailto:help@gc.cuny.edu">help@gc.cuny.edu</a> is taken. We could go with <a class="email" href="mailto:commonshelp@gc.cuny.edu">commonshelp@gc.cuny.edu</a>, but I wanted to check in first to see whether there was any possibility of creating an email address on a subdomain (something like <a class="email" href="mailto:help@commons.gc.cuny.edu">help@commons.gc.cuny.edu</a>).</p>
<p>Thanks in advance for your help. If you have other ideas, please let me know!</p>
<p>Best,</p>
<p>Matt</p> CUNY Academic Commons - Bug #26 (Resolved): Install Akismet Sitewidehttps://redmine.gc.cuny.edu/issues/262009-09-23T03:43:43ZMatt Goldmattgold@gmail.com
<p>Installed Akismet sitewide for better spam protection. Akismet non-profit license provided by Automattic. Thanks, guys!</p>