CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-08-16T18:20:43ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #18605 (Resolved): Site Slowness errorhttps://redmine.gc.cuny.edu/issues/186052023-08-16T18:20:43ZMatt Goldmattgold@gmail.com
<p>Hi Boone -- I'm moving this over from our email conversation. Thank you for putting up a site notification regarding server issues. I wanted to note that I saw it only after I logged in. I was thinking we should probably show it to non-logged-in users, as well. Is that possible? and if so, what do you think about showing it to such users?</p> CUNY Academic Commons - Bug #14951 (Resolved): Commons downhttps://redmine.gc.cuny.edu/issues/149512021-11-09T20:33:09ZMatt Goldmattgold@gmail.com
<p>I emailed Boone about this, but I'm creating this ticket to document the outage</p> CUNY Academic Commons - Bug #13949 (New): Continued debugging of runaway MySQL connectionshttps://redmine.gc.cuny.edu/issues/139492021-02-07T00:47:10ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>FYI -- there were MySQL restart alerts at 4:11pm today. I wanted to let you know in case you are better able to track info related to such outages following our recent conversations with Lihua</p> CUNY Academic Commons - Support #9115 (Resolved): question about invite by emailhttps://redmine.gc.cuny.edu/issues/91152018-01-24T22:21:50ZMatt Goldmattgold@gmail.com
<p>Related to that query I sent you earlier today about group file security: the group admins need to invite 90 people to the group. They don't really want to go through and figure out which ones are members of the CAC, and which are not. should they just enter all of the email addresses (in 20-person batches) to the invite-to-the-Commons interface? If they do that and people are already members of the CAC, what will happen? Will the system know that the email address invited is already in-use by an account, and will that account then have the invite?</p> CUNY Academic Commons - Bug #9112 (Resolved): GCDI site downhttps://redmine.gc.cuny.edu/issues/91122018-01-23T22:02:49ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>The GCDI site is throwing a 500 error -- <a class="external" href="https://gcdi.commons.gc.cuny.edu/">https://gcdi.commons.gc.cuny.edu/</a></p>
<p>Do you have any idea what is going on?</p> CUNY Academic Commons - Feature #8837 (Resolved): Create a form to request info from people reque...https://redmine.gc.cuny.edu/issues/88372017-10-20T16:46:36ZMatt Goldmattgold@gmail.com
<p>Marilyn will draft</p>
<p>want to get the technical lead name and contact info, as well as general address for unit/center so that we can always get in contact w/them</p>
<p>we want to get them to commit to keeping it updated, checking for updates every three months -- we need to get them to check a box and commit to doing that</p>
<p>also can say we'll be glad to work with them to find a free option</p> CUNY Academic Commons - Feature #5954 (Resolved): replace video on homepage with featured sites/g...https://redmine.gc.cuny.edu/issues/59542016-08-26T20:22:10ZMatt Goldmattgold@gmail.com
<p>I'd like to rethink the featured space on the Commons homepage, and maybe put either featured sites/groups back there OR put in a new Use Cases document</p>
<p>(this is coming out of the SubCat meeting)</p> CUNY Academic Commons - Bug #4641 (Resolved): Reply by email going to the wrong addresshttps://redmine.gc.cuny.edu/issues/46412015-09-21T19:43:47ZMatt Goldmattgold@gmail.com
<p>I clicked reply to an email from a forum post a few minutes ago and the email went not to the group but to the commons address, creating a support request. this like means that RBE is one of the plugins affected by the update today.</p> CUNY Academic Commons - Design/UX #4235 (Assigned): Explore user experience around comments on fo...https://redmine.gc.cuny.edu/issues/42352015-06-26T20:51:10ZMatt Goldmattgold@gmail.com
<p>Per Marilyn's comments here, Sam - <a class="external" href="http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837">http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837</a> - can you please explore this issue in a future round of user testing? Thank you</p> CUNY Academic Commons - Outreach #3014 (Resolved): Create homepage slide for CUE conferencehttps://redmine.gc.cuny.edu/issues/30142014-02-04T02:16:28ZMatt Goldmattgold@gmail.com
<p>Hi Scott --</p>
<p>Can you please create a new homepage slide using the attached image and the following text? Please let me know whether you have any problems:</p>
<p>[Title] CUE Conference May 2@LaGuardia CC<br />[blurb] Explore "Learning Inside and Outside the Classroom." Keynote:<br />Dr. George D. Kuh. Presentation proposals due March 3.</p>
<p>Link: <a class="external" href="http://commons.gc.cuny.edu/groups/cue-conference-2014-learning-inside-and-outside-the-classroom/">http://commons.gc.cuny.edu/groups/cue-conference-2014-learning-inside-and-outside-the-classroom/</a></p> CUNY Academic Commons - Bug #2787 (Resolved): Create annotated screenshot for portfolio codex pagehttps://redmine.gc.cuny.edu/issues/27872013-09-12T14:51:32ZMatt Goldmattgold@gmail.com
<p>Hi Scott,</p>
<p>At the top of the codex page on the new profiles - <a class="external" href="http://codex.commons.gc.cuny.edu/commons-profile-enhancements/">http://codex.commons.gc.cuny.edu/commons-profile-enhancements/</a> - we should have a screenshot that shows the way the new portfolios look. Instead of jumping right into how to edit mode, please start with an overview screenshot that demonstrates the beauty and usefulness of the design. Many thanks.</p> CUNY Academic Commons - Feature #2590 (Resolved): Show Marilyn and Erika how to create homepage s...https://redmine.gc.cuny.edu/issues/25902013-05-21T13:55:51ZMatt Goldmattgold@gmail.com
<p>Hi Scott --</p>
<p>Can you please show Erika and Marilyn how to create homepage slides? I may need to give them new roles on the main blog. Erika made this great resource - <a class="external" href="http://commons.gc.cuny.edu/wiki/index.php/CUNY_on_Twitter">http://commons.gc.cuny.edu/wiki/index.php/CUNY_on_Twitter</a> - and we should feature it with a homepage slide.</p>
<p>Thanks,</p>
<p>Matt</p> CUNY Academic Commons - Feature #2423 (Resolved): Incorporate posts from Brian's Footnotes blog i...https://redmine.gc.cuny.edu/issues/24232013-02-09T18:10:01ZMatt Goldmattgold@gmail.com
<p>Hi All</p>
<p>Please see <a class="external" href="http://redmine.gc.cuny.edu/issues/2422">http://redmine.gc.cuny.edu/issues/2422</a> for starters. The way we had set up posts to be republished on the news blog (by working through the global tags blog) was creating duplicate posts on the news blog.</p>
<p>The work I did on the above ticket removed Brian's footenotes blog posts from the news blog.</p>
<p>So, first a question: do we want all of Brian's footenote blog posts republished/crossposted on the News blog?</p>
<p>If we do, we can set up feedburner to repost posts from just that blog. But first, let's decide whether we want that.</p> CUNY Academic Commons - Bug #2265 (Rejected): "Need Support" widget in cbox documentationhttps://redmine.gc.cuny.edu/issues/22652012-11-19T03:41:29ZMatt Goldmattgold@gmail.com
<p>Very cool that the "Need support?" widget on the dashboard tells people what info to submit with support requests, but it doesn't tell them where to submit such requests (the main section under "Getting started," but it should be repeated below.</p>
<p>"Need Support?</p>
<p>If you are having issues with the theme and need support, below is some useful info about your installation.</p>
<p>Please submit this information with your support request so it's easier for us to help you!"</p> CUNY Academic Commons - Support #2233 (Resolved): Slider pluginhttps://redmine.gc.cuny.edu/issues/22332012-11-07T22:49:45ZMatt Goldmattgold@gmail.com
<p>Is our gallery plugin on the homepage available to users of Commons blogs as a plugin?</p>