CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2022-02-03T04:25:26ZCUNY Graduate Center - Project Tracking System
Redmine NYCDH Community Site - Bug #15247 (Resolved): Registration issuehttps://redmine.gc.cuny.edu/issues/152472022-02-03T04:25:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone contacted us about trying to register with a hotmail.com address. I went to add them and then found that they already had an account. The registration form one finds through the homepage should be requiring people to have .edu or .org addresses. However, I'm wondering whether a plugin on a subsite, like the Event Tickets plugin on dhweek.nycdh.org, is creating accounts for users no matter what email domain they use.</p>
<p>Would you mind looking into this? Thanks so much.</p> NYCDH Community Site - Support #15171 (Resolved): Unclear how to delete accounthttps://redmine.gc.cuny.edu/issues/151712022-01-10T16:12:06ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- someone asked to delete their account on nycdh.org. I went to document the process but realized that I don't know how to tell people to delete their own accounts. Going to nav bar avatar > settings > general doesn't offer a way to do it. can you please let me know?</p> NYCDH Community Site - Bug #14861 (Resolved): User unable to access profile editing pagehttps://redmine.gc.cuny.edu/issues/148612021-10-13T16:46:00ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>A user - <a class="email" href="mailto:RAZZOREL@wpunj.edu">RAZZOREL@wpunj.edu</a> - is trying to edit her profile page to choose an affiliation on the NYCDH site ( <a class="external" href="http://nycdh.org">http://nycdh.org</a> ). When she does so, she runs into the attached error message</p>
<p>can you please help diagnose the problem? thank you. She says the URL she is taken to and on which she sees that error is <a class="external" href="https://nycdh.org/wp-admin/profile.php">https://nycdh.org/wp-admin/profile.php</a></p> NYCDH Community Site - Bug #13491 (Resolved): User unable to registerhttps://redmine.gc.cuny.edu/issues/134912020-10-22T17:50:33ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>I received a report from someone who says he is unable to register for the NYCDH site. Here's what he says is happening:</p>
<p>1. He goes to the registration page and enters info<br />2. He clicks submit<br />3. He is returned to the home page without any kind of error message.</p>
<p>Can you please look into this? Many thanks!</p> NYCDH Community Site - Bug #12893 (Resolved): Login issuehttps://redmine.gc.cuny.edu/issues/128932020-06-04T17:15:35ZMatt Goldmattgold@gmail.com
<p>User coblezc reports the following:</p>
<blockquote>
<p>I get the following message when trying to login to nycdh.org [nycdh.org] --<br />Forbidden You don't have permission to access /wp-login.php on this server.</p>
</blockquote>
<p>can you please check on why this might be happening, Ray? Thank you.</p> NYCDH Community Site - Bug #12433 (Resolved): hyperlinks not accepted in forum posthttps://redmine.gc.cuny.edu/issues/124332020-02-18T03:53:55ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>A user is reporting a problem posting to a forum on the NYCDH site:</p>
<blockquote>
<p>According to my tests, bold: no issue. <br />If I do a hyperlink, it blocks the post.</p>
<p>Specifically I hit: Link> add the url > tried both click open link in new window and don't click (same result). <br />I simply pasted the link <a class="external" href="https://dh.njit.edu/digital-humanities-showcase">https://dh.njit.edu/digital-humanities-showcase</a>. The post was blocked again! Curious. It works with the google form link. Maybe considers the link not safe for some reason?</p>
</blockquote>
<p>Do you have thoughts about why this might be happening? Thanks in advance for your help.</p> NYCDH Community Site - Bug #11456 (Resolved): Group has no adminshttps://redmine.gc.cuny.edu/issues/114562019-05-14T21:11:05ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>The Steering Committee group on the NYCDH site used to have administrators ( I believe I was one). but I just checked and now it says there are no admins (please see screenshot). do you have any idea what might be going on? thank you</p> NYCDH Community Site - Bug #11280 (Resolved): Member search not workinghttps://redmine.gc.cuny.edu/issues/112802019-03-28T20:31:50ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- when I go to the NYCDH member page and enter a search term, such as a name, the member page reloads without search results. Please let me know whether you can replicate</p> NYCDH Community Site - Bug #11000 (Rejected): SSL / link redirection issue for DH Week site from ...https://redmine.gc.cuny.edu/issues/110002019-01-24T02:02:32ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>On the homepage of the NYCDH site ( <a class="external" href="http://nycdh.org">http://nycdh.org</a> ), there is a link in the welcome text widget that goes to <a class="external" href="http://dhweek.nycdh.org">http://dhweek.nycdh.org</a> ). As you can see in the attached screenshot, it is an http link, but when I mouse over it in Chrome, it shows as an https link. And when I click on it, it goes, strangely, to a ws.gc.cuny.edu login site, which suggests a redirection problem. do you have any sense of what is going on here?</p> NYCDH Community Site - Bug #10325 (Resolved): Digest email formattinghttps://redmine.gc.cuny.edu/issues/103252018-09-14T15:37:24ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>A notification I received in digest version had some strange formatting -- all paragraph breaks were ignored. I don't think this happened on the regular notification. please see attached for the digest version, and I can add the regular notification if you want</p> NYCDH Community Site - Bug #9242 (Resolved): Default subscription to NYCDH Announcements grouphttps://redmine.gc.cuny.edu/issues/92422018-02-22T14:30:08ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>As I look at the members list of the Announcements group, I see that most people are on Daily Digest, which I find to be unexpected. I know that you set up a script to subscribe all new members to that group when they sign up .Do they default to All Email or Daily Digest?</p> NYCDH Community Site - Bug #9089 (Rejected): User experiences phishing warninghttps://redmine.gc.cuny.edu/issues/90892018-01-17T19:05:22ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>A user at NYU ran into the following error message when he tried to post to the forum. What do you think would be a good next step -- should we contact NYU to resolve? Do some in-house hunting? Thanks in advance for your thoughts</p> NYCDH Community Site - Bug #9076 (Resolved): Email group subscription reset erroneouslyhttps://redmine.gc.cuny.edu/issues/90762018-01-11T17:11:05ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>Yesterday I was helping someone with the NYCDH announcements group. When I visited it, I noticed that my email subscription had been set to No Email, whereas it should have been set to all email. do you have any idea what might be going on and whether this might be indicative of a wider problem?</p> NYCDH Community Site - Feature #5521 (Resolved): Add help text to registration process re Announc...https://redmine.gc.cuny.edu/issues/55212016-05-03T15:13:03ZMatt Goldmattgold@gmail.com
<p>If we go forward with this ticket -- <a class="external" href="https://redmine.gc.cuny.edu/issues/5520">https://redmine.gc.cuny.edu/issues/5520</a> -- let's see if we can add a line to the account registration form noting that all members are added to the Announcement group upon registration but that they can leave it or adjust their email preferences afterwards if they'd like</p> NYCDH Community Site - Support #2627 (Rejected): Users Marked as Spam showing up in New Members W...https://redmine.gc.cuny.edu/issues/26272013-06-13T11:27:53ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I've been pretty assiduous about marking users as spam on NYCDH.org, but I've noticed that even though I've marked users as spam, they still show up on the members widget on the homepage. Please see the attached screenshots. The homepage screenshot comes from a look at the site as a non logged-in user (ie., not an admin view). The second screenshot is of the network view of users.</p>
<p>As you'll see, two members are marked as spam on the backend but still show up on the frontend:</p>
<p>oakleymframe <br />akalkukost</p>
<p>I think that this is less about these particular users than the way the widget is handling information, since in the past, I've marked users as spam and they show up, but then as more users register and I mark as spam, the older ones cycle off the list and the newer ones appear.</p>