CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2021-10-13T16:46:00ZCUNY Graduate Center - Project Tracking System
Redmine NYCDH Community Site - Bug #14861 (Resolved): User unable to access profile editing pagehttps://redmine.gc.cuny.edu/issues/148612021-10-13T16:46:00ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>A user - <a class="email" href="mailto:RAZZOREL@wpunj.edu">RAZZOREL@wpunj.edu</a> - is trying to edit her profile page to choose an affiliation on the NYCDH site ( <a class="external" href="http://nycdh.org">http://nycdh.org</a> ). When she does so, she runs into the attached error message</p>
<p>can you please help diagnose the problem? thank you. She says the URL she is taken to and on which she sees that error is <a class="external" href="https://nycdh.org/wp-admin/profile.php">https://nycdh.org/wp-admin/profile.php</a></p> CUNY Academic Commons - Bug #13862 (Resolved): Under maintenance messagehttps://redmine.gc.cuny.edu/issues/138622021-01-21T14:08:46ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm running into the under maintenance message on the CAC this morning and wondering whether you are working on the site</p> NYCDH Community Site - Bug #13491 (Resolved): User unable to registerhttps://redmine.gc.cuny.edu/issues/134912020-10-22T17:50:33ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>I received a report from someone who says he is unable to register for the NYCDH site. Here's what he says is happening:</p>
<p>1. He goes to the registration page and enters info<br />2. He clicks submit<br />3. He is returned to the home page without any kind of error message.</p>
<p>Can you please look into this? Many thanks!</p> NYCDH Community Site - Bug #11000 (Rejected): SSL / link redirection issue for DH Week site from ...https://redmine.gc.cuny.edu/issues/110002019-01-24T02:02:32ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>On the homepage of the NYCDH site ( <a class="external" href="http://nycdh.org">http://nycdh.org</a> ), there is a link in the welcome text widget that goes to <a class="external" href="http://dhweek.nycdh.org">http://dhweek.nycdh.org</a> ). As you can see in the attached screenshot, it is an http link, but when I mouse over it in Chrome, it shows as an https link. And when I click on it, it goes, strangely, to a ws.gc.cuny.edu login site, which suggests a redirection problem. do you have any sense of what is going on here?</p> NYCDH Community Site - Bug #9089 (Rejected): User experiences phishing warninghttps://redmine.gc.cuny.edu/issues/90892018-01-17T19:05:22ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>A user at NYU ran into the following error message when he tried to post to the forum. What do you think would be a good next step -- should we contact NYU to resolve? Do some in-house hunting? Thanks in advance for your thoughts</p> NYCDH Community Site - Bug #8051 (Resolved): User reports registration problemhttps://redmine.gc.cuny.edu/issues/80512017-04-27T18:14:29ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>someone tried to register for NYCDH and reported the following problem:</p>
<p>" On the registration page for NYCDH (<a class="external" href="http://nycdh.org/create-an-account/">http://nycdh.org/create-an-account/</a>), I completed the profile form but there didn’t appear to be a way to submit the information. Instead, there was the following message regarding a reCAPTCHA—“you must get an API key from <a class="external" href="https://www.google.com/recaptcha/admin/create">https://www.google.com/recaptcha/admin/create</a>.” "</p> NYCDH Community Site - Bug #5055 (Resolved): Up file size limit on forum attachmentshttps://redmine.gc.cuny.edu/issues/50552015-12-21T14:41:29ZMatt Goldmattgold@gmail.com
<p>Hi Ray - someone just tried to upload a PDF but it exceeded the allowed file size. Can you please increase the limit? I am trying to get the file and will forward to you</p>
<p>Best,</p>
<p>Matt</p> NYCDH Community Site - Bug #2953 (Resolved): WP Update Failedhttps://redmine.gc.cuny.edu/issues/29532014-01-07T16:48:15ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I tried to update WP on nycdh.org but the update failed. Here is the error message I received:</p>
<p>Downloading update from <a class="external" href="https://wordpress.org/wordpress-3.8-new-bundled.zip">https://wordpress.org/wordpress-3.8-new-bundled.zip</a>…</p>
<p>Unpacking the update…</p>
<p>Verifying the unpacked files…</p>
<p>Preparing to install the latest version…</p>
<p>The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-includes/date.php</p>
<p>Installation Failed</p>
<p>--</p>
<p>Are you able to troubleshoot or should we contact Raghav for help with server permissions?</p>
<p>Thanks!</p> NYCDH Community Site - Bug #2762 (Resolved): Unable to Delete Spam Groupshttps://redmine.gc.cuny.edu/issues/27622013-08-28T17:51:31ZMatt Goldmattgold@gmail.com
<p>Hi Ray -</p>
<p>A rash of spam groups have appeared on NYCDH. I thought that marking users as spam and then deleting accounts would delete everything they had done, but it looks like the spam groups stayed.</p>
<p>The problem is that when I try to delete the groups manually in the dashboard - <a class="external" href="http://nycdh.org/wp-admin/network/admin.php?page=bp-groups">http://nycdh.org/wp-admin/network/admin.php?page=bp-groups</a> - the delete doesn't work. I mark a bunch with checkmarks and then click "delete," but the groups stay.</p>
<p>Can you please make this a high priority and look into this as soon as you can? Many thanks.</p> NYCDH Community Site - Bug #2690 (Resolved): Spam Registrationshttps://redmine.gc.cuny.edu/issues/26902013-08-09T11:35:10ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>Even with a captcha on the registration form and AVH Spam Blocker in action, I'm receiving 3-6 spam registrations a day on NYCDH.org. Any thoughts about other ways to prevent spammers from registering?</p>
<p>Best,</p>
<p>Matt</p> NYCDH Community Site - Bug #2664 (Resolved): WordPress update failshttps://redmine.gc.cuny.edu/issues/26642013-07-10T11:32:04ZMatt Goldmattgold@gmail.com
<p>Running into what I think is a permissions failure when I try to update WP on the NYCDH site from the dashboard</p>
<p>Downloading update from <a class="external" href="http://wordpress.org/wordpress-3.5.2-partial-1.zip">http://wordpress.org/wordpress-3.5.2-partial-1.zip</a>…</p>
<p>Unpacking the update…</p>
<p>Could not copy files.</p>
<p>Installation Failed</p> NYCDH Community Site - Bug #2643 (Resolved): WordPress update through dashboard failedhttps://redmine.gc.cuny.edu/issues/26432013-06-24T11:12:13ZMatt Goldmattgold@gmail.com
<p>Hi André --</p>
<p>I'm able to update plugins through the WP dashboard on nycdh.org, but the process of updating WP itself fails, presumably due to permissions issues. Any thoughts about how best to proceed? Please see attached screenshot for error.</p> NYCDH Community Site - Bug #2628 (Resolved): Spam User Changes Passwordhttps://redmine.gc.cuny.edu/issues/26282013-06-13T11:37:00ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>I received an email notification that a user marked as spam changed his/her/its password. How is that possible? My assumption was that users marked as spam would be locked out of the site. Please see attached screenshots, one of the notification email, the other of the member in the user list.</p> CUNY Academic Commons - Bug #213 (Rejected): Wiki Stylehttps://redmine.gc.cuny.edu/issues/2132010-05-06T14:55:59ZMatt Goldmattgold@gmail.com
<p>The text-size styles on the wiki aren't displaying properly on my system (XP/Chrome) - the text is too small. Not sure how it appears on other systems. Screenshot attached.</p> CUNY Academic Commons - Bug #211 (Resolved): Weird Display of Text on Homepage Loadhttps://redmine.gc.cuny.edu/issues/2112010-05-06T05:21:39ZMatt Goldmattgold@gmail.com
<p>Ever since the BP upgrade, I've noticed that there is a moment or two, when the homepage first loads, when it looks like all of text on the "hero" slides is layered on top of one another, creating a jumbled look that resolves itself once the page loads. But I'm curious about why this is happening and whether there is anything we can do to change it. Anyone have ideas?</p>