CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-04T20:33:47ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19674 (Resolved): The Commons seems to be downhttps://redmine.gc.cuny.edu/issues/196742024-02-04T20:33:47Zscott vothscott.voth@verizon.net
<p>It's 3:30 PM and the site seems to be down.</p> CUNY Academic Commons - Bug #15810 (Resolved): News Literacy Matters site loading over and over u...https://redmine.gc.cuny.edu/issues/158102022-04-04T20:33:32Zscott vothscott.voth@verizon.net
<p>When I sign in as an admin, the site <a class="external" href="https://newsliteracymatters.com/">https://newsliteracymatters.com/</a> keeps loading the first page over and over. It doesn't happen when I am not logged in as an admin. It also doesn't happen in Firefox. I have cleared my cache in Chrome.</p>
<p>Sissel McCarthy first noticed that the preview option on Block editor was not working in Chrome.</p>
<p>But now there seems to be a bigger problem.</p> CUNY Academic Commons - Feature #15302 (Resolved): Plugin For Qwriting - Team Membershttps://redmine.gc.cuny.edu/issues/153022022-02-13T22:08:03Zscott vothscott.voth@verizon.net
<p>QWriting migration:</p>
<p>QC Department of Urban Studies uses "Team Members" to populate their Faculty page. Can we install the plugin (<a class="external" href="https://wordpress.org/plugins/team-members/">https://wordpress.org/plugins/team-members/</a>) as soon as possible? The Department is in the process of hiring 2 faculty members, and they especially want to have this page working on their new Commons site <a class="external" href="https://qcurban.commons.gc.cuny.edu/">https://qcurban.commons.gc.cuny.edu/</a></p> CUNY Academic Commons - Bug #14986 (Resolved): Commons Site Down?https://redmine.gc.cuny.edu/issues/149862021-11-23T19:13:27Zscott vothscott.voth@verizon.net
<p>Is the Commons down?</p> CUNY Academic Commons - Support #11277 (Resolved): Bridge Theme is brokenhttps://redmine.gc.cuny.edu/issues/112772019-03-27T17:33:55Zscott vothscott.voth@verizon.net
<p>I am noticing that all sites using the Bridge theme (or Bridge theme child) are not working. I'm wondering if Bridge was updated and the "WP Bakery Page Builder" plugin was not?</p>
<p>I notice this message in the Dashboard:</p>
<p>"*Version 18.0 - This is a major Bridge update. In order for your version to work properly, please do the following:</p>
<p>Install and Activate Bridge Core Plugin*"</p>
<p>It seems like the parts of the sites that are broken are the parts that use the page builder.</p>
<p>Here is an example of a broken page - <a class="external" href="https://bcchalloffame.commons.gc.cuny.edu/">https://bcchalloffame.commons.gc.cuny.edu/</a> - no logo, shortcodes not rendering, etc.</p> CUNY Academic Commons - Support #7295 (Resolved): commonsinabox.org performance issueshttps://redmine.gc.cuny.edu/issues/72952017-01-02T18:29:29Zscott vothscott.voth@verizon.net
<p>Hi - I am noticing extremely bad response time on CBOX.org. The Commons performance is fine. January 2nd 1:15 PM. The activity stream seems filled with entries. Are we getting spammed?</p> CUNY Academic Commons - Bug #5828 (Resolved): New Server - File Uploadshttps://redmine.gc.cuny.edu/issues/58282016-07-23T18:30:38Zscott vothscott.voth@verizon.net
<p>I was not able to upload a file to the public group that I created. Maybe a permissions issue? See attached.</p> CUNY Academic Commons - Bug #5747 (Resolved): Commons Site seems to be downhttps://redmine.gc.cuny.edu/issues/57472016-06-27T23:01:10Zscott vothscott.voth@verizon.net
<p>Error establishing a database connection at 7pm 6/27/2016</p> CUNY Academic Commons - Support #5271 (Resolved): CBOX and Commons sites down?https://redmine.gc.cuny.edu/issues/52712016-02-28T16:30:16Zscott vothscott.voth@verizon.net
<p>Receiving the following for CBOX and the Commons.</p>
<p>This webpage is not available</p>
<p>ERR_CONNECTION_TIMED_OUT</p> CUNY Academic Commons - Support #5089 (Resolved): response time sluggishhttps://redmine.gc.cuny.edu/issues/50892016-01-11T15:24:17Zscott vothscott.voth@verizon.net
<p>I noticed this morning (10:15 AM) that response time is sluggish. Takes longer to load pages than usual.</p> CUNY Academic Commons - Feature #4978 (Resolved): On Profile Provide a Way to Enter or Change Cam...https://redmine.gc.cuny.edu/issues/49782015-12-06T16:54:43Zscott vothscott.voth@verizon.net
<p>This is in response to a ZenDesk issue - I don't think we provide a way to change campus affilitation on the profile page. This affects search results - i.e. if a student at the GC doesn't pick the GC upon registration, the search for her name with GC checks does not find her. Also, members do not seem to be able to change or add campuses to their profile.</p> CUNY Academic Commons - Bug #4685 (Resolved): Response Time Poor - Unable to connect to databasehttps://redmine.gc.cuny.edu/issues/46852015-09-28T22:38:46Zscott vothscott.voth@verizon.net
<p>I noticed around 6:15 PM - response time slow. Also got message "Unable to connect to database".</p> CUNY Academic Commons - Support #3424 (Resolved): Getting "Error establishing a database connection"https://redmine.gc.cuny.edu/issues/34242014-08-29T23:00:06Zscott vothscott.voth@verizon.net
<p>Tonight I have been getting this error on the Commons when going to different pages "*Error establishing a database connection.*" I also got it once this morning and saw at the meeting that Michael Smith also got it. When I get it I simply hit enter and the page then generally loads. Maybe a network issue?</p> CUNY Academic Commons - Feature #2009 (Resolved): New Child Theme for Woo Theme 'Simplicity'https://redmine.gc.cuny.edu/issues/20092012-07-29T16:39:32Zscott vothscott.voth@verizon.net
<p>I created a child theme for simplicity - the only modification to the theme is make the category listing page not include the phrase "Archives |". So for example, when a reader clicks on Digital Fellows, he/she will be taken to a listing of all posts in this category, and the title will be "Digital Fellows" rather than "Archives | Digital Fellows".</p>
<p>I have attached the zip file of the child theme. Thanks.</p> CUNY Academic Commons - Bug #1797 (Resolved): JITP link doesn't seem to be working - "page not re...https://redmine.gc.cuny.edu/issues/17972012-03-30T02:30:25Zscott vothscott.voth@verizon.net
<p>When I try to go to the Journal of Interactive Technology and Pedagogy (<a class="external" href="http://jitp.commons.gc.cuny.edu/">http://jitp.commons.gc.cuny.edu/</a>), I'm getting the message - "Page is not redirecting properly."</p>