CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-04-12T16:57:56ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #18016 (Hold): ml-slider get_plugins() call causes performance issueshttps://redmine.gc.cuny.edu/issues/180162023-04-12T16:57:56ZBoone Gorgesboone@gorg.es
<p>See discussion at <a class="external" href="https://redmine.gc.cuny.edu/issues/15767#note-2">https://redmine.gc.cuny.edu/issues/15767#note-2</a> and follow-up. The ml-slider folks have promised to fix the issue, but have not done so. <a class="external" href="https://wordpress.org/support/topic/call-to-get_plugins-causing-performance-problems/">https://wordpress.org/support/topic/call-to-get_plugins-causing-performance-problems/</a></p>
<p>Until they do, we will need to patch ml-slider each time it's updated. This happens next in the 2.1.5 release.</p>
<p>We should also have some sort of system for notifying the release manager (ie me) whenever this patch needs to be applied. Looking at GitHub Actions results is already part of my workflow, which helps me catch invalid syntax and other items. But this one is kinda hard to catch with static analysis tools. Instead, I'm thinking I'll add something to the wp-cli-cac script that I use for bulk plugin updates, something that throws a huge notice about plugins that need manual attention after they've received an update.</p> CUNY Academic Commons - Bug #17655 (New): Broken Link Checker improperly scanning unpublished postshttps://redmine.gc.cuny.edu/issues/176552023-02-13T18:03:17ZBoone Gorgesboone@gorg.es
<p>From <a class="external" href="https://redmine.gc.cuny.edu/issues/17476#note-19">https://redmine.gc.cuny.edu/issues/17476#note-19</a>:</p>
<blockquote>
<p>Strange update: One of my sites is now sending me e-mail alerts for broken links found in unpublished pages, even though I have the settings set not to check page drafts. I apologize for complaining about the opposite problem, but the system continues to regenerate these emails, so each time I receive the erroneous email, I think that there are new links I need to fix. (I have these links in an unpublished page because I need to store former links/link history there). If this unexpected behavior is something you could look into at some point, I would really appreciate it--and perhaps this info will help with the whole puzzle?</p>
<p>Here is the link to the unpublished page that is sending me broken link checker e-mail notifications <a class="external" href="https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor">https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor</a></p>
</blockquote> CUNY Academic Commons - Bug #14987 (New): Elementor update causes database freeze-uphttps://redmine.gc.cuny.edu/issues/149872021-11-23T21:19:15ZBoone Gorgesboone@gorg.es
<p>On Nov 9 and Nov 23, as part of regular maintenance updates, I tried updating Elementor from version 3.4.4 to the latest version (3.4.6 or 3.4.8). Both times, the Commons database was brought to a halt by an influx of database connections, within minutes.</p>
<p>See <a class="external" href="https://redmine.gc.cuny.edu/issues/14986">https://redmine.gc.cuny.edu/issues/14986</a>, <a class="external" href="https://redmine.gc.cuny.edu/issues/14951">https://redmine.gc.cuny.edu/issues/14951</a></p>
<p>Effective immediately, I won't be updating Elementor anymore during regular maintenance updates. Specifically, I will add it to the list of blocked plugins in my wp-cli-cac update tools. Ray, if you have your own version of these tools, please do the same.</p>
<p>The next time Elementor is updated to a new major version, say 3.5, I might consider trying the update again in isolation. I'll leave this ticket open for further investigation.</p> CUNY Academic Commons - Bug #12436 (Assigned): Nightly system downtimehttps://redmine.gc.cuny.edu/issues/124362020-02-18T16:21:55ZBoone Gorgesboone@gorg.es
<p>I'm opening this ticket to track recent outages on the Commons. A number of us receive automated notices when the database server is forced to reboot. Beginning roughly one month ago, we started getting these notices several times per week. These notifications indicate when the DB server is forced to reboot, so they indicate at best the end of a problematic period. I receive additional notifications when requests begin to take an inordinately long time, which serves as an indicator of when the incidents begin.</p>
<p>I've been keeping track of specifics over the last few weeks, and I've discerned the following patterns:</p>
<p>- The most common downtime is just after 05:00 UTC (midnight EST, UTC-5), with my incident reports rolling in sometimes around 12:03am and sometimes around 12:07am.<br />- Occasionally, the incidents have begun an hour or two earlier, shortly after 03:00 or 04:00 UTC.<br />- Incidents seem always to begin several minutes after the hour<br />- Reboots usually take place between 3 and 6 minutes after the beginning of the incident<br />- On some occasions, the reboots don't seem to fix the underlying issue, and another cycle of slow requests + db reboots immediately follows.<br />- Sometimes this'll happen a few nights in a row, while sometimes the site will go a few days without any notifications.</p>
<p>All of this strongly suggests that the problem is with an automated cron task, specifically one that takes place around midnight. I've begun to do an analysis of the tasks scheduled for around this time, cross-referencing with the logs. Ideally, we'd be able to narrow down the culprit by identifying the last cron task that begins just before the outages. This is not possible, for a couple reasons: First, the performance issues may only kick in a minute or two after the task begins running (as the system's resources are gradually used up). Second, the Cavalcade logs don't natively keep track of when a task begins running, but only when it finishes (see <a class="external" href="https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377">https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377</a>).</p>
<p>So the best we can do is to make some educated guesses. I'll follow up in a comment with initial thoughts.</p> CUNY Academic Commons - Support #11883 (New): Need Embedding Help Page Update (Tableau)https://redmine.gc.cuny.edu/issues/118832019-09-19T21:43:37ZAnthony Wheeler
<p>Hi Scott,</p>
<p>So I was recently trying to embed a Tableau visualization into a Commons site when I ran into a couple of roadblocks. I went to our Help Page for embedding from other websites, and it was helpful, but something we may want to add is that when copying the share link over from Tableau, you have to make sure you copy the link under "Original View" <br /><img src="https://redmine.gc.cuny.edu/attachments/download/12443/Screen%20Shot%202019-09-19%20at%205.40.11%20PM.png" alt="" /></p>
<p>It was only after that discovery that the visualization was fully functioning within the Commons. I attached (or tried to attach) a screenshot to hopefully show you what I'm talking about.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #11024 (New): Subsites should not show "you should update your .htacc...https://redmine.gc.cuny.edu/issues/110242019-01-28T18:35:05ZBoone Gorgesboone@gorg.es
<p>See <a class="external" href="https://redmine.gc.cuny.edu/issues/11023#note-2">https://redmine.gc.cuny.edu/issues/11023#note-2</a></p>
<p>This is a core bug that we cannot easily work around. See <a class="external" href="https://core.trac.wordpress.org/ticket/39547">https://core.trac.wordpress.org/ticket/39547</a>.</p> NYCDH Community Site - Feature #10631 (New): DATA VIS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106312018-10-29T18:19:49ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10630 (New): Digital Humanities - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106302018-10-29T18:14:33ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10628 (New): Data Science - Flier and Cardshttps://redmine.gc.cuny.edu/issues/106282018-10-29T18:07:24ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10627 (New): Compu Linguistics - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106272018-10-29T18:01:39ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10626 (Assigned): Cognitive Neuroscience - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106262018-10-29T17:52:37ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10625 (New): IMS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106252018-10-29T17:44:21ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10624 (New): QMSS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106242018-10-29T17:36:33ZAlex IrklievskiAIrklievski@gc.cuny.eduCUNY Academic Commons - Bug #5488 (New): Add a "last edited by" field to Social Paper group direc...https://redmine.gc.cuny.edu/issues/54882016-04-22T02:05:42ZBoone Gorgesboone@gorg.es
<p>See <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Group > Papers tab should be better when group has no papers (Resolved)" href="https://redmine.gc.cuny.edu/issues/5007">#5007</a> for details.</p> CUNY Academic Commons - Bug #4388 (Assigned): Repeated request for authentication.https://redmine.gc.cuny.edu/issues/43882015-08-05T19:43:46ZAlice.Lynn McMichaelalimcmichael@hotmail.com
<p>Hi, I'm building a site on the Commons, and when I click on a page or refresh one, a pop-up asking for authentication interrupts the work, often making me click OK up to 8-10 times. (It doesn't go away if I click Cancel, either). I can't tell whether this is Commons-wide or related to my account or theme, although it did not happen when I used a different Commons site yesterday</p>
<p>My site is not public yet, but the URL is amcmichael.commons.gc.cuny.edu and the theme is Make. I've had this problem repeatedly over the last couple of weeks. (See the attached screenshot for the pop-up box that I get).</p>
<p>Thank you.<br />Best,<br />Alice Lynn</p>