CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Feature #19904 (New): New member welcome screenhttps://redmine.gc.cuny.edu/issues/199042024-03-05T22:04:29ZColin McDonald
<p>How can we go about editing the screen to which new members are redirected after registering? I think it looks something like the attached but haven't been able to get there myself recently. I wanted to explore making some changes to align with some of our work updating the invite modal in <a class="issue tracker-15 status-1 priority-4 priority-default" title="Design/UX: Invite Modal (New)" href="https://redmine.gc.cuny.edu/issues/19733">#19733</a>. Thanks!</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Feature #19628 (New): Text to Audio browser Add-on for Increased Accessi...https://redmine.gc.cuny.edu/issues/196282024-01-30T17:02:30ZLaurie Hurson
<p>Hi All,</p>
<p>I was exploring text to audio tools the other day and found that both Firefox and Chrome have browser add-ons called "Read Aloud: A Text to Speech Voice Reader" that add text to audio features on websites. Once installed in the browser, the tool converts the Commons page to audio, and allows users to navigate websites with support from audio navigation.</p>
<p>We might add a note about this on the accessibility page, and I can add it to the help documentation for teaching.</p>
<p>Using the tools also reveals that some of the home pages sections are skipped during audio, which makes me wonder if they are also missing or skipped if someone is using a screen reader. Maybe something to investigate when we have a chance.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #17951 (New): New issue with calendar displayhttps://redmine.gc.cuny.edu/issues/179512023-03-31T17:52:28ZGina Cherry
<p>I've used the Events Manager plugin for many years. Today, I noticed that I am no longer able to access anything beyond the first page of the calendar: <a class="external" href="https://cetls.bmcc.cuny.edu/events/">https://cetls.bmcc.cuny.edu/events/</a>. When I click on the numbered navigation links, the subsequent pages never load.</p> CUNY Academic Commons - Bug #17950 (Reporter Feedback): No longer receiving email notifications a...https://redmine.gc.cuny.edu/issues/179502023-03-31T17:48:24ZGina Cherry
<p>The last two posts I published did not generate email notifications. When I published the post today, I no longer even saw a check box option for sending the notification to the group that usually appears near the Publish button.</p>
<p><a class="external" href="https://bmcccetls.commons.gc.cuny.edu/">https://bmcccetls.commons.gc.cuny.edu/</a></p> CUNY Academic Commons - Support #14842 (Reporter Feedback): Question about widgets and block editorhttps://redmine.gc.cuny.edu/issues/148422021-10-06T14:27:02ZGina Cherry
<p>I make extensive use of the Widget Context plugin to control which widgets appear in different areas of my websites. As I understand it, this plugin does not work with the new widget block editor. How can I accomplish this type of control over widgets in the new environment?</p> CUNY Academic Commons - Bug #12436 (Assigned): Nightly system downtimehttps://redmine.gc.cuny.edu/issues/124362020-02-18T16:21:55ZBoone Gorgesboone@gorg.es
<p>I'm opening this ticket to track recent outages on the Commons. A number of us receive automated notices when the database server is forced to reboot. Beginning roughly one month ago, we started getting these notices several times per week. These notifications indicate when the DB server is forced to reboot, so they indicate at best the end of a problematic period. I receive additional notifications when requests begin to take an inordinately long time, which serves as an indicator of when the incidents begin.</p>
<p>I've been keeping track of specifics over the last few weeks, and I've discerned the following patterns:</p>
<p>- The most common downtime is just after 05:00 UTC (midnight EST, UTC-5), with my incident reports rolling in sometimes around 12:03am and sometimes around 12:07am.<br />- Occasionally, the incidents have begun an hour or two earlier, shortly after 03:00 or 04:00 UTC.<br />- Incidents seem always to begin several minutes after the hour<br />- Reboots usually take place between 3 and 6 minutes after the beginning of the incident<br />- On some occasions, the reboots don't seem to fix the underlying issue, and another cycle of slow requests + db reboots immediately follows.<br />- Sometimes this'll happen a few nights in a row, while sometimes the site will go a few days without any notifications.</p>
<p>All of this strongly suggests that the problem is with an automated cron task, specifically one that takes place around midnight. I've begun to do an analysis of the tasks scheduled for around this time, cross-referencing with the logs. Ideally, we'd be able to narrow down the culprit by identifying the last cron task that begins just before the outages. This is not possible, for a couple reasons: First, the performance issues may only kick in a minute or two after the task begins running (as the system's resources are gradually used up). Second, the Cavalcade logs don't natively keep track of when a task begins running, but only when it finishes (see <a class="external" href="https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377">https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377</a>).</p>
<p>So the best we can do is to make some educated guesses. I'll follow up in a comment with initial thoughts.</p> NYCDH Community Site - Feature #10631 (New): DATA VIS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106312018-10-29T18:19:49ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10630 (New): Digital Humanities - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106302018-10-29T18:14:33ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10628 (New): Data Science - Flier and Cardshttps://redmine.gc.cuny.edu/issues/106282018-10-29T18:07:24ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10627 (New): Compu Linguistics - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106272018-10-29T18:01:39ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10625 (New): IMS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106252018-10-29T17:44:21ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10624 (New): QMSS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106242018-10-29T17:36:33ZAlex IrklievskiAIrklievski@gc.cuny.edu