CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2020-06-09T21:10:11ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Feature #12911 (New): Block access to xmlrpc.php based on User-Agenthttps://redmine.gc.cuny.edu/issues/129112020-06-09T21:10:11ZBoone Gorgesboone@gorg.es
<p>Branching off of #12898.</p>
<p>On today's dev call, we decided we'd try blacklisting certain User-Agent strings in xmlrpc.php requests.</p>
<p>I downloaded the last 7 complete days of access logs and did some parsing to get a list of unique user agents. The attached CSV file has these agents, with the corresponding counts.</p> CUNY Academic Commons - Support #12484 (Reporter Feedback): Sign up Code for COIL Course starting...https://redmine.gc.cuny.edu/issues/124842020-02-27T16:01:55ZLaurie Hurson
<p>Hi All,</p>
<p>I am supporting a faculty member who will be teaching a Collaborative Online International Learning (COIL) course on the Commons starting in March. In COIL courses, CUNY students take a course in tandem with other international students and they work together and interact online. This professor would like to allow the co-teachers and students from two other universities to join the COIL course site. In total it would be about 30-40 non-cuny teachers and students signing up for the coil course.</p>
<p>Would it be possible to generate a signup code for these COIL folks to join the Commons?</p> CUNY Academic Commons - Bug #12436 (Assigned): Nightly system downtimehttps://redmine.gc.cuny.edu/issues/124362020-02-18T16:21:55ZBoone Gorgesboone@gorg.es
<p>I'm opening this ticket to track recent outages on the Commons. A number of us receive automated notices when the database server is forced to reboot. Beginning roughly one month ago, we started getting these notices several times per week. These notifications indicate when the DB server is forced to reboot, so they indicate at best the end of a problematic period. I receive additional notifications when requests begin to take an inordinately long time, which serves as an indicator of when the incidents begin.</p>
<p>I've been keeping track of specifics over the last few weeks, and I've discerned the following patterns:</p>
<p>- The most common downtime is just after 05:00 UTC (midnight EST, UTC-5), with my incident reports rolling in sometimes around 12:03am and sometimes around 12:07am.<br />- Occasionally, the incidents have begun an hour or two earlier, shortly after 03:00 or 04:00 UTC.<br />- Incidents seem always to begin several minutes after the hour<br />- Reboots usually take place between 3 and 6 minutes after the beginning of the incident<br />- On some occasions, the reboots don't seem to fix the underlying issue, and another cycle of slow requests + db reboots immediately follows.<br />- Sometimes this'll happen a few nights in a row, while sometimes the site will go a few days without any notifications.</p>
<p>All of this strongly suggests that the problem is with an automated cron task, specifically one that takes place around midnight. I've begun to do an analysis of the tasks scheduled for around this time, cross-referencing with the logs. Ideally, we'd be able to narrow down the culprit by identifying the last cron task that begins just before the outages. This is not possible, for a couple reasons: First, the performance issues may only kick in a minute or two after the task begins running (as the system's resources are gradually used up). Second, the Cavalcade logs don't natively keep track of when a task begins running, but only when it finishes (see <a class="external" href="https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377">https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377</a>).</p>
<p>So the best we can do is to make some educated guesses. I'll follow up in a comment with initial thoughts.</p> CUNY Academic Commons - Support #12328 (New): Sign up Code for Non-CUNY Facultyhttps://redmine.gc.cuny.edu/issues/123282020-01-27T16:23:58ZLaurie Hurson
<p>Hi all,</p>
<p>I am in touch with two faculty teaching a data viz course this spring. They would like to join the commons to set up their course but do not have cuny email addresses. Can I provide them with a sign up code to allow them to join? If so, how does the code get created?</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Support #12004 (Reporter Feedback): Notifications for spam blog commentshttps://redmine.gc.cuny.edu/issues/120042019-10-22T18:30:17ZGina Cherry
<p>You recently added functionality to the Commons so that the site administrator receives an email notification when a comment goes to spam. This worked for awhile, but today I noticed two comments in spam for which I was not notified.</p> CUNY Academic Commons - Bug #11879 (New): Hypothesis comments appearing on multiple, different pd...https://redmine.gc.cuny.edu/issues/118792019-09-19T16:36:30ZLaurie Hurson
<p>Hi All,</p>
<p>A professor has reported a very weird hypothesis issue. I am not sure if this is a Commons bug or hypothesis bug.</p>
<p>This professor uploaded a PDF (book chapters 5-7) for a course in 2017 link here: <a class="external" href="https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf">https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf</a></p>
<p>This semester, the professor will be using the same reading (only chapter 5) so she uploaded a shortened version to the media library for her new course: <a class="external" href="https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf">https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf</a></p>
<p>*to view the readings page on the Span2204 site the pw is Fall2019</p>
<p>The problem: the new chapter 5 pdf pulls in the old comments from the original chapters 5-7 pdf. The pdfs are on different commons sites in different media libraries. It appears that both pdfs are stored in WP-content blogs directory but seem to have different file numbers and names.</p>
<p>I dont think this is a plugin issue since she was using the via hypothesis link, not the plugin to add the annotation layer on these pdfs. Moreover, when I installed the plugin on the Span2204 site, the pdfs cannot be read because the via hypothesis link is added to the pdf url twice.</p> CUNY Academic Commons - Feature #11517 (Assigned): wp-accessibility plugin should not strip 'targ...https://redmine.gc.cuny.edu/issues/115172019-06-04T15:08:25ZBoone Gorgesboone@gorg.es
<p>The default setting of wp-accessibility is to strip 'target="_blank"' from links. See <a class="issue tracker-1 status-8 priority-4 priority-default closed" title="Bug: Links not opening in new tab (Duplicate)" href="https://redmine.gc.cuny.edu/issues/11512">#11512</a>, <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: open link in a new tab not working (Resolved)" href="https://redmine.gc.cuny.edu/issues/11002">#11002</a>.</p>
<p>In <a class="issue tracker-1 status-8 priority-4 priority-default closed" title="Bug: Links not opening in new tab (Duplicate)" href="https://redmine.gc.cuny.edu/issues/11512">#11512</a>, Gina suggests that this should not be the default behavior:</p>
<blockquote>
<p>Since the plugin appears to insert such a warning in the HTML, would it be possible to configure it so that it does not default to removing the target attribute from links? Removing the target attribute is likely to be confusing for other users of the Teaching template.</p>
</blockquote>
<p>I personally am not a fan of target="_blank". See <a class="external" href="https://redmine.gc.cuny.edu/issues/10712#note-2">https://redmine.gc.cuny.edu/issues/10712#note-2</a> and follow-up conversation. Moreover, I'm not a huge fan of messing with the default settings of third-party plugins, because it complicates updates and puts us out of step with their documentation, etc. But if others feel strongly that the current behavior is potentially confusing, it's probably possible to change the default behavior, either globally or in the case of the Teaching Template only.</p>
<p>I'm assigning this to Laurie as she's been the point person for building these templates, but general feedback is welcome.</p> CUNY Academic Commons - Support #11149 (Reporter Feedback): comments getting blockedhttps://redmine.gc.cuny.edu/issues/111492019-02-25T15:15:05ZMarilyn WeberMweber@gc.cuny.edu
<p>User Ralitsa Todorova writes:<br />"I am using the commons for the courses I am teaching and have a discussion board component where students needs to submit posts. Each week now, there are a handful of students whose responses get flagged as spam, even though they’ve created accounts (and I’ve made the page visible only to those with accounts) and have had posts approved that have gone through before. Is there any way to fix this so that it stops spamming their messages? I get flooded with panicked emails each weekend and it would really help if the site would stop blocking their posts."</p>
<p>I suspect you'll have follow-up questions. LMK what to ask.</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> CUNY Academic Commons - Bug #10262 (Reporter Feedback): Newsletter Plugin: Broken Image at Bottom...https://redmine.gc.cuny.edu/issues/102622018-08-29T21:53:46ZMark Webb
<p>Hi,</p>
<p>I am writing on behalf of the Center for Place Culture and Politics. We are having an issue with the Newsletter plugin. Every time we send out a newsletter using this plugin there is a broken image with the letters Hr at the bottom. I do not see anything in the html code of the newsletters to indicate why this appears. I have attached what it looks like here. Any ideas what is going on? Thanks!</p> CUNY Academic Commons - Feature #9908 (New): Is it possible to send email updates to users (or an...https://redmine.gc.cuny.edu/issues/99082018-06-08T22:16:26ZMichael Shields
<p>Hi everyone,</p>
<p>Here's the issue that we've been discussing internally:</p>
<p>We need to find a way to announce and keep a record of data quality issues. We're currently using the IR Director Listserv for this but a few days after a data alert has been sent out, people forget about it. What we would love to do is to have some sort of prompt to send out an alert email when an update has been made to only a single page (in this case, <a class="external" href="https://oirap.commons.gc.cuny.edu/alerts-data-quality-issues/">https://oirap.commons.gc.cuny.edu/alerts-data-quality-issues/</a>). The reason why I say a prompt is because we frequently make updates to pages before sharing them.</p>
<p>Thanks very much!!</p>
<p>-Michael</p> CUNY Academic Commons - Feature #7828 (Assigned): Theme Assessment 2017https://redmine.gc.cuny.edu/issues/78282017-03-24T14:03:37ZMargaret Galvan
<p>I am performing an assessment of the network enabled themes on the Commons, building off previous work by Laura Kane--who started a spreadsheet on this topic in 2014--and Kelly Josephs--who made edits/additions to this spreadsheet last year, which resulted in this thread and the acquisition of some new themes: <a class="external" href="https://redmine.gc.cuny.edu/issues/5838">https://redmine.gc.cuny.edu/issues/5838</a></p>
<p>In looking at the themes on the Commons, I am comparing them against network enabled theme lists for OpenLab, Blogs@Baruch, Macaulay ePortfolio, OpenCUNY, and NYU WP (<a class="external" href="https://wp.nyu.edu/">https://wp.nyu.edu/</a>). I asked for and received a list of themes active on OpenLab and Blogs@Baruch in late January, and I gathered the remaining information for the other three installations myself since I am an active participant on these systems. Later in the process, I'll be looking to the themes lists from these platforms for suggestions for new themes, but here's a quick bit of information right now. Macaulay ePortfolio has 211 network enabled themes (includes some child themes), Blogs@Baruch has 99, the Commons has 85, OpenCUNY has 59, NYU WP has 47, and OpenLab has 14.</p>
<p>In assessing our themes, I'm going to be paying close attention to when the themes were last updated on WP.org because out-of-date themes can stop working well and won't be taking into account recent trends in theme development towards responsiveness, multiple platforms, and accessibility. As I do this, I'll also be paying attention to accessibility and making sure we have or consider acquiring a healthy set of accessible themes. I will be digging into information and contacts that Luke provided when I near this step. At the end, I'm hoping to produce a white paper with suggestions that will be useful to the Commons, but which I hope to share with the other platforms as a way of saying thanks for sharing their information.</p>
<p>I will also be making documentation on the Help site for new users about how to choose a theme, likely once the theme assessment is farther along. I am considering drafting from this post that I wrote for OpenCUNY: <a class="external" href="http://opencuny.info/2015/08/27/how-to-choose-a-theme-5-tips/">http://opencuny.info/2015/08/27/how-to-choose-a-theme-5-tips/</a> I welcome comments and suggestions about how to adapt this information for the Commons, in addition to changing the names of the theme suggestions once the assessment nears completion.</p>
<p>At this stage, I am performing a sweep through our theme list. 60 of the 85 are not actively searchable through the WordPress.org theme interface <a class="external" href="https://wordpress.org/themes/">https://wordpress.org/themes/</a>. That means that either they were acquired outside of this repository or that they haven't been updated in 2 years and have been removed from being searchable. I'm working right now on determining what the situation is for each of these unsearchable themes, working in part from the spreadsheet mentioned at the beginning of this post alongside resources like this list of themes retired on WordPress.com (note sometimes these themes continue to be developed on WordPress.org, but often not): <a class="external" href="https://theme.wordpress.com/all-retired/">https://theme.wordpress.com/all-retired/</a></p>
<p>Some questions at this juncture:<br />1. What is the process for updating themes acquired outside of the WordPress.org framework? I'm thinking here of themes from places like Elegant Themes and Woo Themes.<br />2. Would there be a way to get dates for when these themes were last updated on our system? To my knowledge, this information doesn't exist within the WordPress interface--even at the network admin level--but it would be easy to acquire by, for example, looking at the dates that the folders of the theme files were last updated through an FTP interface.</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Publicity #5298 (New): Survey Pop-Up Texthttps://redmine.gc.cuny.edu/issues/52982016-03-08T17:05:23ZSamantha Raddatz
<p>I think the pop-up asking people to take the survey should be short and sweet. How about this?</p>
<a name="Help-us-improve-the-CUNY-Academic-Commons"></a>
<h2 >Help us improve the CUNY Academic Commons...<a href="#Help-us-improve-the-CUNY-Academic-Commons" class="wiki-anchor">¶</a></h2>
<a name="Please-take-this-5-minute-survey-about-your-use-of-the-Commons-and-be-entered-to-win-a-brand-new-iPad"></a>
<h3 >Please take <a href="https://cunyacademiccommons.typeform.com/to/o3IPTa" class="external">this 5 minute survey</a> about your use of the Commons and be entered to win a <strong>brand new iPad</strong>!<a href="#Please-take-this-5-minute-survey-about-your-use-of-the-Commons-and-be-entered-to-win-a-brand-new-iPad" class="wiki-anchor">¶</a></h3>
<p>(Screenshot of the pop-up styling attached for reference)</p> CUNY Academic Commons - Design/UX #4235 (Assigned): Explore user experience around comments on fo...https://redmine.gc.cuny.edu/issues/42352015-06-26T20:51:10ZMatt Goldmattgold@gmail.com
<p>Per Marilyn's comments here, Sam - <a class="external" href="http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837">http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837</a> - can you please explore this issue in a future round of user testing? Thank you</p>