CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-10-05T23:52:11ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #18982 (Reporter Feedback): Sites missing pages, menus, icons, ba...https://redmine.gc.cuny.edu/issues/189822023-10-05T23:52:11ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>"Our websites are acting very strange across three browsers.<br />Our main site menu is sprawled out instead of dropping down, and the site homepage icon/banner is gone: <br /><a class="external" href="https://iletc.commons.gc.cuny.edu/we-authors/">https://iletc.commons.gc.cuny.edu/we-authors/</a> <br />These sites are missing most of the pages that we had in the menu, and the missing pages are gone from dashboard, as well, not even in a trash folder:<br /><a class="external" href="https://weauthors.commons.gc.cuny.edu/">https://weauthors.commons.gc.cuny.edu/</a><br /><a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a> (this site also has no more image at the top of the site).<br />Is there some kind of bug going on at the Commons? I just noticed all of these issues today. I don't see anything new on redmine so I can't imagine what's going on. <br />Thanks for your help!"</p> CUNY Academic Commons - Support #18898 (Reporter Feedback): issue with embedded maps linkshttps://redmine.gc.cuny.edu/issues/188982023-09-24T15:26:24ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZenDesk:</p>
<p>Hello Marilyn,</p>
<p>The GC Music Program’s Commons website has an issue with embedded maps links. Here’s an example post with the issue:</p>
<p><a class="external" href="https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/">https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/</a></p>
<p>When you scroll down to "Maps," it says "This page can't load Google maps correctly." There's an option to select "Do you own this website?" which has information about errors, but I don't know if I can fix that myself.</p>
<p>Could you help me in fixing this issue? It occurs for all event posts on the site.</p>
<p>Thank you,<br />Joseph Vaz</p>
<p>From: GC Phd-DmaConcert Office<mailto:<a class="email" href="mailto:phd-dmaconcert@gc.cuny.edu">phd-dmaconcert@gc.cuny.edu</a>><br />Sent: Thursday, September 21, 2023 1:29 PM<br />To: Joseph Vaz<mailto:<a class="email" href="mailto:jvaz@gradcenter.cuny.edu">jvaz@gradcenter.cuny.edu</a>><br />Subject: Maps not loading properly on GC Music Commons</p>
<p>Hi Joseph!</p>
<p>Thanks so much for bearing with my technological ignorance! Your Twitter ("X") posts look great - thanks for doing that! If you know to whom I could direct the question about maps not loading properly on the GC Music Commons event listings, that would be great! Here's a post as an example:</p>
<p><a class="external" href="https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/">https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/</a></p>
<p>When you scroll down to "Maps," it says "This page can't load Google maps correctly." There's an option to select "Do you own this website?" which has information about errors, but I don't know if I can fix that myself.</p>
<p>Thanks so much!<br />Kirsten</p>
<p>Kirsten Jermé (she/her/hers)<br />Concert Office Manager<br /><a class="email" href="mailto:phd-dmaconcert@gc.cuny.edu">phd-dmaconcert@gc.cuny.edu</a><br />(212) 817-8607<br /><a class="external" href="http://gcmusic.commons.gc.cuny.edu&lt;http://gcmusic.commons.gc.cuny.edu/">http://gcmusic.commons.gc.cuny.edu&lt;http://gcmusic.commons.gc.cuny.edu/</a>></p> CUNY Academic Commons - Feature #18412 (Reporter Feedback): New themes for template sites & templ...https://redmine.gc.cuny.edu/issues/184122023-06-26T19:17:21ZLaurie Hurson
<p>Hi All,</p>
<p>I looked through some themes today to see what options we have for updating the template sites. Below I have provided some info about where I landed on new themes for the templates. If you want to live preview the new suggestions on the template sites, just let me know and I can add you as an admin.</p>
<p>Teaching Template: <a class="external" href="https://teaching-template.commons.gc.cuny.edu/">https://teaching-template.commons.gc.cuny.edu/</a><br />Current: Twenty Twelve<br />New: Tempo</p>
<p>This is likely the most important choice because I think this is the most used template.</p>
<p>Academic Portfolio Template: <a class="external" href="https://academic-portfolio-template.commons.gc.cuny.edu/">https://academic-portfolio-template.commons.gc.cuny.edu/</a><br />Current: Academica<br />New: Puskar</p>
<p>I would also suggest we change the site name and name in the site creation process to "Faculty & instructor portfolio template" to discourage student use of the template. We have many students building portfolios now and "academic" is too broad.</p>
<p>Conference Template: <a class="external" href="https://conftemplate.commons.gc.cuny.edu/">https://conftemplate.commons.gc.cuny.edu/</a><br />Current Sydney <br />New: sydney<br /> I would suggest we leave the theme the same because Sydney has changed recently and there are many new options that make it a great theme.</p>
<p>I can make all these changes because I am an admin on the template sites (except name change during site creation) Let me know what you all think and we can discuss before I change anything.</p>
<p>I am also wondering if we can get a report on number of sites that have used each template to determine how often these templates are being chosed during creation.</p> CUNY Academic Commons - Support #17621 (Reporter Feedback): increase Maximum file sizehttps://redmine.gc.cuny.edu/issues/176212023-02-04T21:18:51ZMarilyn WeberMweber@gc.cuny.edu
<p>From Seonae Byeon:</p>
<p>As mentioned in the past emails, I am a collaborator for the land use oral history project. I am building a website to archive many audios and transcripts. I am unable to upload any audio files. Because the maximum upload file size is set to 128 MB. Could you please increase this to 1500 MB?</p> CUNY Academic Commons - Bug #17258 (Reporter Feedback): Connecting Site to grouphttps://redmine.gc.cuny.edu/issues/172582022-11-17T16:19:45ZLaurie Hurson
<p>Hi All,</p>
<p>A faculty member is hoping to connect this group and site:</p>
<p>Site:https://intro2cwconroy.commons.gc.cuny.edu/<br />Group: <a class="external" href="https://commons.gc.cuny.edu/groups/220-introduction-to-creative-writing-745070447/">https://commons.gc.cuny.edu/groups/220-introduction-to-creative-writing-745070447/</a></p>
<p>The site was previously connected to another group and she deleted the group because she was not sure how to uncouple. I think the site is still reading as connected to the deleted group because the site does not come up as visible to connect to the new group.</p>
<p>Is there a way to uncouple the site from the deleted group so it can be connected to this new group?</p>
<p>Thanks!</p> CUNY Academic Commons - Design/UX #17018 (Reporter Feedback): Analytics for Profile Fields & Feat...https://redmine.gc.cuny.edu/issues/170182022-10-12T21:20:03ZSara Cannon
<p>Hello! Can I get some database queries for some stats on the following?</p>
<p>- Can you pull links to the top 25 most active profiles?<br />- under your profile, you see the stat “Your profile is X% complete”. Can you pull % of profiles 100% complete, % of profiles below 75% complete, % of profiles below 50% complete, and % of profiles below 25% complete<br />- % of profiles Using IM Link, How many have added IM link in the past 2 years, in the past 3 months<br />- % of profiles Using Flickr ID, How many have added Flickr ID in the past 2 years, in the past 3 months<br />- % of profiles Using Delicious ID, How many have added Delicious ID in the past 2 years, in the past 3 months<br />- % of profiles Using ORCID ID, How many have added an ORCID ID in the past 2 years, in the past 3 months<br />- % of profiles Using Google Scholar, How many have added Google Scholar in the past 2 years, in the past 3 months<br />- % of profiles Using Blog URL, How many have added Blog URL in the past 2 years, in the past 3 months<br />- % of profiles Using RSS Feed, How many have added an RSS Feed in the past 2 years, in the past 3 months<br />- % of profiles Using the status update, How many have added a status update in the past 2 years, in the past 3 months</p>
<p>Thank You</p> CUNY Academic Commons - Publicity #16585 (Reporter Feedback): New annual report datahttps://redmine.gc.cuny.edu/issues/165852022-08-09T19:50:33ZColin McDonald
<p>We hope to release an annual report soon getting back on our academic-year annual schedule that was disrupted during Covid. This one should cover two years, 2020-2021 and 2021-2022. To that end, can I ask for:</p>
<p>- Total number of Sites and Groups that we had on June 1st of 2021 and also of 2022</p>
<p>- Similar to #16355 from last month, overall total and by-role total of Members that joined from 6/1/20 to 5/31/21 and 6/1/21 to 5/31/22 (and understood that users can have more than one role)</p>
<p>- Also building off of #16355, I'd like to track all Courses over time since we launched Courses. In that prior ticket you provided this:</p>
<pre><code>[totals] => Array<br /> (<br /> [Summer 2021] => 38<br /> [Fall 2021] => 271<br /> [Spring 2022] => 199<br /> [Summer 2022] => 24<br /> )</code></pre>
<p>Would it be possible to provide the same for each semester from Fall 2018 (when I believe Courses began) to Fall 2022? And if I added each semester up, would I get (at least roughly) to the total number of Courses right now? In #12673 I asked for month by month course creation, but I think that's probably too granular at this stage for the Courses era.</p>
<p>We also looked at Courses in #13402 and I could pull numbers from there but I'm wondering if it's best to do a fresh query across all semesters since it's been a while since we looked at this, then it'll be easier to update in subsequent years.</p>
<p>Many thanks!</p> CUNY Academic Commons - Bug #16540 (Reporter Feedback): Resolution Size Issue with Shuttershot themehttps://redmine.gc.cuny.edu/issues/165402022-07-27T16:14:04ZLaurie Hurson
<p>Hi All,</p>
<p>I have an inquiry from a professor about a resolution issue on this site: <a class="external" href="https://fonetica.commons.gc.cuny.edu/">https://fonetica.commons.gc.cuny.edu/</a></p>
<p>The site appears fine at first but then the Commons footers loads over most of the site. I think this might be a theme issue but don't want to un-install and reset the design of the site. Are you able to identify if this is a bug with the "Shuttershot" theme without un-installing? (if not that's fine). If it is a bug with the theme, can it be resolved?</p>
<p>I recognize that this is a pretty old theme so if not worth patching the bug, perhaps I need to source a newer similar theme for activation on the Commons. And even if we can resolve the bug, maybe we turn this theme off as an option for new sites?</p>
<p>(on another note, i think this warrants a review of our 65 themes, which i can plan to get to during the fall semester)</p>
<p>Thanks!</p> CUNY Academic Commons - Feature #15923 (Reporter Feedback): Bellows Plugin Adjustmentshttps://redmine.gc.cuny.edu/issues/159232022-04-18T16:41:35ZLaurie Hurson
<p>Hi All,</p>
<p>The folks at the GC Writing Center are working on building out a series of writing/revision resources on their website here:</p>
<p><a class="external" href="https://gcwritingcenter.commons.gc.cuny.edu/revision-strategies/">https://gcwritingcenter.commons.gc.cuny.edu/revision-strategies/</a></p>
<p>They are using the Bellows plugin to create the sidebar menu you see on the left of that page and other pages clicked on through the menu.</p>
<p>They were wondering if it would be possible to make some adjustments to how the plugin works. It would be ideal if the sidebar menu:</p>
<p>- highlights which page a user is on. <br /> Meaning if you are on RS argument, the background color of the sidebar menu highlights this page.</p>
<p>- show the the path the user took to arrive at each page. <br /> Meaning, at the top each page the breadcrumbs info shows the top level and lower level menu items that lead to that page. For example if I was on this page <a class="external" href="https://gcwritingcenter.commons.gc.cuny.edu/rs_ventilation/">https://gcwritingcenter.commons.gc.cuny.edu/rs_ventilation/</a> the breadcrumbs at the top would be "Home > RS Style > rs_ventilation"</p>
<p>I am not sure what our policy is on editing plugins for single use cases but these changes to Bellows seemed simple enough and potentially useful for other users.</p> CUNY Academic Commons - Bug #15242 (Reporter Feedback): Slugist sitehttps://redmine.gc.cuny.edu/issues/152422022-02-02T14:27:00ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>My site <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a> has become super sluggish. I compared it with another site <a class="external" href="https://tlc.commons.gc.cuny.edu">https://tlc.commons.gc.cuny.edu</a>. That site seems much faster. Do you have any idea what could be slowing my site down?</p> CUNY Academic Commons - Support #15176 (Reporter Feedback): Archiving Q Writing & Old Wordpress S...https://redmine.gc.cuny.edu/issues/151762022-01-11T15:39:32ZLaurie Hurson
<p>Hi Boone, Ray, All,</p>
<p>I am meeting with librarians and staff from Queens College later this week to talk about the use of Q-Writing and the Commons on their campus. I spoke with them last semester and they had asked about some form of migration or archiving of Q writing on the Commons.</p>
<p>Some background: Q Writing is a Wordpress multi-site platform that the Queens College Center for Teaching and Learning set up years ago. As far as I can tell, it is not as consistently used or maintained as the Commons or other campus-specific Wordpress platforms throughout CUNY. The Queens college folks have asked about the "possibility of incorporating QC’s current WordPress MU site into the Commons." Qwriting currently has 8,195 sites and 22,538 users.</p>
<p>I told them migrating or archiving Q writing in the Commons was probably not possible but when I spoke to Matt briefly about it, he mentioned I should ask about HTML flattening or other possibilities. The Queens college folks had thought about setting up a CBOX to replace Q writing but I told them, and they likely already knew, that setting CBOX presented that same maintenance and sustainability issues they were already experiencing.</p>
<p>Any insight about possibilities for archiving, flattening, etc would be appreciated. Even if we can only do some of the sites (or none), that would be helpful for me to know and share with them when we meet on Thursday.</p>
<p>Thanks!</p> CUNY Academic Commons - Support #14994 (In Progress): Clear Cache on CDEVhttps://redmine.gc.cuny.edu/issues/149942021-11-28T21:40:40Zscott vothscott.voth@verizon.net
<p>Things are off on the Dev site again. Can you clear CDEV cache?</p> CUNY Academic Commons - Support #14983 (Reporter Feedback): "Read More" tag not workinghttps://redmine.gc.cuny.edu/issues/149832021-11-20T14:58:36ZRebecca Krisel
<p>Hi there,</p>
<p>Hope you are all doing well!</p>
<p>The Digital Fellows are updating the gcdri.commons.gc.cuny.edu website, and we added a "Read More" tag on the following page (<a class="external" href="https://gcdri.commons.gc.cuny.edu/january-2022-workshops/">https://gcdri.commons.gc.cuny.edu/january-2022-workshops/</a>), but this tag is not appearing on the published page. We've tried different browsers, etc...but we are not able to see it. Do you have an idea of why this might be happening?</p>
<p>Thank you so much for your help!</p>
<p>Best,</p>
<p>Rebecca</p> CUNY Academic Commons - Support #14842 (Reporter Feedback): Question about widgets and block editorhttps://redmine.gc.cuny.edu/issues/148422021-10-06T14:27:02ZGina Cherry
<p>I make extensive use of the Widget Context plugin to control which widgets appear in different areas of my websites. As I understand it, this plugin does not work with the new widget block editor. How can I accomplish this type of control over widgets in the new environment?</p> CUNY Academic Commons - Bug #14629 (Reporter Feedback): Possible Post Order Bug?https://redmine.gc.cuny.edu/issues/146292021-07-26T14:58:27ZSyelle Graves
<p>Greetings,</p>
<p>I am noticing something strange about the post order on this site <a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a><br />The posts do not seem to show by the expected default order (reverse chronological.)</p>
<p>In addition, when I activate the simple Custom Post Order plugin in an attempt to get the posts to show in the order we want (happens to be alphabetical by title), that solution is also foiled.</p>
<p>I’ve included two screenshots (dashboard and front end).</p>
<p>When I first set these timestamps in order to show the posts alphabetically, the posts did show in the correct order. But since then, they have reverted to an order that looks random.</p>
<p>I attempted to re-create this on a test site, thinking that it might be related to the 2017 theme, but I got mixed results (the "Hello World" post showed at the top, when it should show last, even when I changed themes, which seemed odd, and the rest showed in normal order. Sorry I don't have more info there.)</p>
<p>Let me know if I can provide any additional info/apologies if this is something simple.</p>