CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-12-18T17:14:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> NYCDH Community Site - Feature #10626 (Assigned): Cognitive Neuroscience - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106262018-10-29T17:52:37ZAlex IrklievskiAIrklievski@gc.cuny.eduCUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5691 (Assigned): Differing numbers on Sites displayhttps://redmine.gc.cuny.edu/issues/56912016-06-13T17:12:55ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm trying to produce a grant report and get a sense of some CAC numbers. When I click on "Sites" in the nav bar, I see two different numbers 1575 in the "All Sites" tab and 2263 in the Viewing x of x info line.</p>
<p>Which is correct, and is this evidence of a bug of some kind? Or does it just reflect something like private/hidden sites that I can see as a super-admin?</p>
<p>Marking this as high priority only because I'm trying to get the report in and would appreciate a quick answer if at all possible.</p> CUNY Academic Commons - Support #4986 (Assigned): Prepare documentation for Zendesk re web widgethttps://redmine.gc.cuny.edu/issues/49862015-12-07T19:35:30ZMatt Goldmattgold@gmail.com
<p>Per ticket 3660, we will have to use the Zendesk web widget starting Nov 2016. Ray told me that the team did not like that widget due to its lack of customization. Can we use this ticket to prepare a complaint/feature request that I can pass on to Zendesk? Thank you.</p> CUNY Academic Commons - Design/UX #4235 (Assigned): Explore user experience around comments on fo...https://redmine.gc.cuny.edu/issues/42352015-06-26T20:51:10ZMatt Goldmattgold@gmail.com
<p>Per Marilyn's comments here, Sam - <a class="external" href="http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837">http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837</a> - can you please explore this issue in a future round of user testing? Thank you</p> CUNY Academic Commons - Design/UX #4027 (Assigned): Usability review of CBOX update procedureshttps://redmine.gc.cuny.edu/issues/40272015-04-29T13:49:39ZMatt Goldmattgold@gmail.com
<p>Samantha, I'd like to ask you to review the CBOX update/upgrade process. I just upgraded a few installations, and I found that the process could be improved. Here are my concerns:</p>
<p>-- Are all the steps one must take to update CBOX clear to users?<br />-- After one updates the main plugin, are there other upgrade steps needed for CBOX plugins? If so, is that process clear?<br />-- Is it clear that one needs to upgrade the optional CBOX theme after upgrading the plugin manager?<br />-- how might the upgrade process be improved with better visual cues and step-by-step guidelines?</p>
<p>cc'ed: Boone, Chris, Scott, and Steve</p> CUNY Academic Commons - Documentation #3565 (New): Load Newest inconsistencieshttps://redmine.gc.cuny.edu/issues/35652014-10-16T17:39:49ZChris Steincstein@bmcc.cuny.edu
<p>Right now Load Newest button is only showing for mobile devices and only on the Everything filter.</p>
<p>Ideally it would always show, but if it is too difficult right now to get it working with the filters then it could just be added for non-mobile sizes.</p> CUNY Academic Commons - Documentation #3524 (Assigned): Post describing all you can do when start...https://redmine.gc.cuny.edu/issues/35242014-10-04T16:54:32ZMatt Goldmattgold@gmail.com
<p>Hi Scott,</p>
<p>Can you do a news blog or codex blog or other post that draws together some of our hero slides and documentation and puts them together into a list of things one can do when building a new community / blog / group resource on the Commons? Here is a starting point:</p>
<p><strong>1. Google Analytics</strong><br />Get GA reports for your Commons blog mailed to you on a daily, weekly, or monthly basis (note: may not work with domain-mapped blogs)<br /><a class="external" href="http://news.commons.gc.cuny.edu/2012/06/23/introducing-google-analytics-for-your-blog/">http://news.commons.gc.cuny.edu/2012/06/23/introducing-google-analytics-for-your-blog/</a></p>
<p><strong>2. Custom cuny.is shortlinks</strong><br />Create a custom cuny.is shortlink for your blog or group<br /><a class="external" href="http://codex.commons.gc.cuny.edu/cuny-url-shortener/">http://codex.commons.gc.cuny.edu/cuny-url-shortener/</a></p>
<p><strong>3. Site Newsletters</strong><br />Use Mailpoet to create attractive newsletters derived from your blog content<br /><a class="external" href="http://codex.commons.gc.cuny.edu/2013/12/08/create-newsletters-wp-site-mailpoet/">http://codex.commons.gc.cuny.edu/2013/12/08/create-newsletters-wp-site-mailpoet/</a></p>
<p><strong>4. Domain Mapping on the Commons</strong><br />Map a custom domain to your Commons blog<br /><a class="external" href="http://codex.commons.gc.cuny.edu/domain-mapping-commons/">http://codex.commons.gc.cuny.edu/domain-mapping-commons/</a></p>
<p><strong>5. Use the Commons as a Conference Hub</strong><br />With free websites, domain mapping, and tools to facilitate publicity, planning and registration, you can create a hub to post agendas, discuss issues, aggregate tweets, live-stream presentations, share archives, and keep the conversation going. <br /><a class="external" href="http://codex.commons.gc.cuny.edu/2014/03/06/got-conference-coming-host-commons/">http://codex.commons.gc.cuny.edu/2014/03/06/got-conference-coming-host-commons/</a></p>
<p><strong>6. Invite People to your group</strong><br /><a class="external" href="http://codex.commons.gc.cuny.edu/2014/02/02/invitations-commons-groups-group-blogs/">http://codex.commons.gc.cuny.edu/2014/02/02/invitations-commons-groups-group-blogs/</a></p>
<p><strong>7. Twitter Page</strong><br />Discover CUNY-related tweets and twitter-users <br /><a class="external" href="http://commons.gc.cuny.edu/twitter/">http://commons.gc.cuny.edu/twitter/</a></p> CUNY Academic Commons - Outreach #3369 (Hold): Release reply by email to WP plugin directoryhttps://redmine.gc.cuny.edu/issues/33692014-08-13T14:28:57ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>I was just taking a look at the CAC profile on wp.org and it looks to me like we haven't packaged BP RBE for release as a plugin. Is that the case? If so, would you be willing to devote some time to that this fall, perhaps after we move past Gen Chem and 1.7?</p> CUNY Academic Commons - Feature #3230 (Assigned): Scripts for quicker provisioning/updating of de...https://redmine.gc.cuny.edu/issues/32302014-05-28T13:42:42ZBoone Gorgesboone@gorg.es
<p>As the Commons team grows, more people are faced with the task of creating a local enviroment that mirrors the Commons for their development work. This is currently not an easy task. At a high level, you have to:</p>
<p>- make sure that a *AMP environment is running on your computer, and is roughly compatible with the server software running on the Commons production server<br />- clone the Commons repo<br />- download and import some version of the Commons database into your own local database<br />- do a bunch of wizardry to ensure that either you can switch your local environment to self-identify as 'commons.gc.cuny.edu', or to swap out with a local dev URL like 'commons.local.dev' or 'local.cicdev.com'<br />- maybe get some representative piece of the data at wp-content/blogs.dir/</p>
<p>Each of these steps is fraught with issues about data integrity, implementation details, and various, unpleasant gotchas.</p>
<p>Let's start to work toward something a bit more organized. I'm going to suggest the following as a starting point:</p>
<p>- Let's use Vagrant for VM management, since it's pretty widely used in the WP community<br />- Pick a provisioning tool - bash, Puppet, Salt, Chef, etc - for doing environment provisioning. I don't have a ton of experience here, so if anyone has thoughts, please jump in<br />- Write the necessary provisioning scripts to mirror the Commons fairly well (keeping in mind that we don't control the Commons environment directly, and that the Commons runs RHEL, which means we'll need to use a pretty-close free alternative OS)<br />- Write some scripts to handle fetching recent versions of Commons data, including a "cleaned-up" version of production data (I'll open a separate ticket for this)</p>
<p>I think this would be a cool summer project. Dom, I'm going to assign to you for the moment, as it seems up your alley, and ask you to give your initial thoughts.</p> CUNY Academic Commons - Documentation #2666 (Assigned): Update About Texthttps://redmine.gc.cuny.edu/issues/26662013-07-10T18:28:39ZChris Steincstein@bmcc.cuny.edu
<p>Following the conclusion of this ticket <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Add social media icons to About page (Resolved)" href="https://redmine.gc.cuny.edu/issues/2663">#2663</a> we should consider revising the text on the About page. Right now it just has the mission statement and a link to our Wikipedia entry. Neither of them is a direct way of answering on the page the question "what is the commons?"</p>
<p>The assumption is that the "what is" question is the one most people have in mind followed by questions like, "why was it made," "who makes it," "who pays for it,"how long has it been around," some of which are answered and some not.</p>
<p>If we do decide to rewrite it, there is the question of the tone of voice. Right now it is very formal with just the mission statement. Do we want to keep it formal or go for something more informal?</p>
<p>If others agree we should get into this I can take a stab at it (other volunteers welcome too).</p> CUNY Academic Commons - Support #636 (Assigned): Create Lynda.com-like Table of Contents for Pros...https://redmine.gc.cuny.edu/issues/6362011-03-11T01:53:31ZMatt Goldmattgold@gmail.com
<p>Based on <a href="http://www.lynda.com/tutorial/71212" class="external">this model</a></p> CUNY Academic Commons - Feature #370 (Assigned): Guest Accountshttps://redmine.gc.cuny.edu/issues/3702010-10-08T15:15:19ZMatt Goldmattgold@gmail.com
<p>We have just had an inquiry about bringing 15-20 non CUNY people on to the site for a conference. These kinds of decisions would be much easier to make if we had some sort of guest accounts, perhaps with limited permissions (the ability to participate in a specific blog, for instance, but not to create a new one or to edit wiki pages.)</p>
<p>What do you think? Helpful? Unnecessary? Let me know</p>