CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-01-29T17:19:57ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19617 (New): Tickets Missing from WS deskhttps://redmine.gc.cuny.edu/issues/196172024-01-29T17:19:57ZLaurie Hurson
<p>Hi All,</p>
<p>I replied to this ticket below (Ticket 4583) through WS desk on Friday afternoon. Now when I go to find the ticket in WS desk it is nowhere to be found. See screenshots.</p>
<p>This has happened several times that I cannot find the tickets I was working on and therefore I cannot check if they have been replied to. Am I doing something wrong? Is this a bug or are the tickets archived somewhere that I cannot access?</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #16682 (Reporter Feedback): User cannot see "My sites" https://redmine.gc.cuny.edu/issues/166822022-08-29T14:51:41ZLaurie Hurson
<p>Hi All,</p>
<p>I was on a meeting this morning where the user was sharing her screen.</p>
<p>User: <a class="external" href="https://commons.gc.cuny.edu/members/towallp/">https://commons.gc.cuny.edu/members/towallp/</a></p>
<p>Site: <a class="external" href="https://towallp.commons.gc.cuny.edu/">https://towallp.commons.gc.cuny.edu/</a></p>
<p>A couple issues here:</p>
<p>1. The user has no "my sites" tab on "Sites" page when logged in<br />2. Site does not come up as linked to users account<br />3. Site is not returned in search in sites directory</p>
<p>I am not sure what is going on here but I think there is a bug somewhere in the linking of the site and user.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #14483 (Reporter Feedback): Wordpress PDF Embed Stopped Working after...https://redmine.gc.cuny.edu/issues/144832021-05-20T15:42:44ZPatrick DeDauw
<p>Hi Boone,</p>
<p>Thanks so much for your help on the JITP library transfer—everything went great with the issue launch, and I really appreciate how quickly you fixed the redirect hiccup.</p>
<p>We have noticed that our pdf embedder on the page below has started turning up "Failed to Fetch" errors when viewed in Chrome, though not in Safari. I tried re-uploading the pdfs and changing the links, in case it was an issue of the Media Library clone, but found it still not working. I've since tried a few variations (adding <a class="external" href="http://www. to">www. to</a> the pdf url, trying <a class="external" href="http://">http://</a>) to no avail.</p>
<p><a class="external" href="https://jitp.commons.gc.cuny.edu/developing-a-coronavirus-covid-19-case-study-using-google-docs-in-a-master-of-public-health-student-cohort/">https://jitp.commons.gc.cuny.edu/developing-a-coronavirus-covid-19-case-study-using-google-docs-in-a-master-of-public-health-student-cohort/</a></p>
<p>For your reference, the urls in question are</p>
<p><a class="external" href="https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-A-Gonzalez-COVID19-Case-Study-Final-1.pdf">https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-A-Gonzalez-COVID19-Case-Study-Final-1.pdf</a><br />and<br /><a class="external" href="https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-B-Gonzalez-Student-Reflection-Quotes-1.pdf">https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-B-Gonzalez-Student-Reflection-Quotes-1.pdf</a></p>
<p>and they are set to display toward the bottom of the post (under "Appendix A" and "Appendix B").</p>
<p>All my best,</p>
<p>Patrick</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> NYCDH Community Site - Feature #10626 (Assigned): Cognitive Neuroscience - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106262018-10-29T17:52:37ZAlex IrklievskiAIrklievski@gc.cuny.eduCUNY Academic Commons - Bug #10040 (Reporter Feedback): User doesn't see full list of themeshttps://redmine.gc.cuny.edu/issues/100402018-07-23T20:38:52ZMatt Goldmattgold@gmail.com
<p>When Jessica Murray, a CAC user, goes to the dashboard of her website on the Commons, she sees only 20 or so themes, even though we have 50-odd themes available. Luke and I are meeting her and she showed us what she is seeing.</p>
<p>Luke just advised her to do a hard-refresh, and that solved the problems, but it worries me a bit that she would have to do a hard refresh to see the full list of themes available. Boone, do you have a sense of what might be going on?</p> CUNY Academic Commons - Bug #9926 (New): twitter-mentions-as-comments cron jobs can run longhttps://redmine.gc.cuny.edu/issues/99262018-06-14T02:32:33ZBoone Gorgesboone@gorg.es
<p>Just logged a long request triggered by a cron job in twitter-mentions-as-comments. It appears that the plugin does an hourly check that involves pulling up every single post on the site. This can take a very long time when a site has many posts. The plugin has no obvious internal mechanism for dividing this process into batches.</p>
<p>The plugin hasn't been updated in 5 years, so we might consider disabling it. Here are the sites where it's running:</p>
<pre><code>[0] => <a class="external" href="http://connections.commons.gc.cuny.edu">http://connections.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitp.commons.gc.cuny.edu">http://jitp.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://newtestsite.commons.gc.cuny.edu">http://newtestsite.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://eshtestcac.commons.gc.cuny.edu">http://eshtestcac.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://arctest2.commons.gc.cuny.edu">http://arctest2.commons.gc.cuny.edu</a><br /> [3] => <a class="external" href="http://acert.commons.gc.cuny.edu">http://acert.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://jitpdev.commons.gc.cuny.edu">http://jitpdev.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitpstaging.commons.gc.cuny.edu">http://jitpstaging.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://foodscholar.commons.gc.cuny.edu">http://foodscholar.commons.gc.cuny.edu</a></code></pre>
<p>I'll start by putting 15 minutes in to see if I can rewrite the plugin to use separate cron tasks for each post.</p> CUNY Academic Commons - Bug #9515 (Reporter Feedback): Text to Speech plugin - "More Slowly" chec...https://redmine.gc.cuny.edu/issues/95152018-04-04T14:06:23Zscott vothscott.voth@verizon.net
<p>Hi Ray - Thanks for activating. Samuel is reporting that the checkbox "More Slowly" is not slowing down the speech when he checks it. Can you take a look? Site is <a class="external" href="https://elementaryitalian.commons.gc.cuny.edu/">https://elementaryitalian.commons.gc.cuny.edu/</a></p>
<p>We had to deactivate one plugin (media element html5) to get some pages to show the change - maybe another plugin is causing troubles? The checkbox is in the footer of each page.</p>
<p>here is a link to the original request - <a class="external" href="https://redmine.gc.cuny.edu/issues/9370">https://redmine.gc.cuny.edu/issues/9370</a></p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5691 (Assigned): Differing numbers on Sites displayhttps://redmine.gc.cuny.edu/issues/56912016-06-13T17:12:55ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm trying to produce a grant report and get a sense of some CAC numbers. When I click on "Sites" in the nav bar, I see two different numbers 1575 in the "All Sites" tab and 2263 in the Viewing x of x info line.</p>
<p>Which is correct, and is this evidence of a bug of some kind? Or does it just reflect something like private/hidden sites that I can see as a super-admin?</p>
<p>Marking this as high priority only because I'm trying to get the report in and would appreciate a quick answer if at all possible.</p> CUNY Academic Commons - Bug #3691 (New): WPMU Domain Mapping Debugging on cdevhttps://redmine.gc.cuny.edu/issues/36912014-12-02T17:23:21ZRaymond Hoh
<p>As per the 1.7.5 release, there was a redirect issue with the WPMU Domain Mapping plugin during upgrade to v0.5.5 that forced us to rollback to the previous version (v0.5.4.3).</p>
<p>Boone has suggested that we help debug the latest release on cdev so we can send a patch back to the authors.</p>
<p>Can you let us know when you've set up a domain for mapping on cdev and whether you require any help in debugging?</p>
<p>Thanks!</p> CUNY Academic Commons - Feature #3230 (Assigned): Scripts for quicker provisioning/updating of de...https://redmine.gc.cuny.edu/issues/32302014-05-28T13:42:42ZBoone Gorgesboone@gorg.es
<p>As the Commons team grows, more people are faced with the task of creating a local enviroment that mirrors the Commons for their development work. This is currently not an easy task. At a high level, you have to:</p>
<p>- make sure that a *AMP environment is running on your computer, and is roughly compatible with the server software running on the Commons production server<br />- clone the Commons repo<br />- download and import some version of the Commons database into your own local database<br />- do a bunch of wizardry to ensure that either you can switch your local environment to self-identify as 'commons.gc.cuny.edu', or to swap out with a local dev URL like 'commons.local.dev' or 'local.cicdev.com'<br />- maybe get some representative piece of the data at wp-content/blogs.dir/</p>
<p>Each of these steps is fraught with issues about data integrity, implementation details, and various, unpleasant gotchas.</p>
<p>Let's start to work toward something a bit more organized. I'm going to suggest the following as a starting point:</p>
<p>- Let's use Vagrant for VM management, since it's pretty widely used in the WP community<br />- Pick a provisioning tool - bash, Puppet, Salt, Chef, etc - for doing environment provisioning. I don't have a ton of experience here, so if anyone has thoughts, please jump in<br />- Write the necessary provisioning scripts to mirror the Commons fairly well (keeping in mind that we don't control the Commons environment directly, and that the Commons runs RHEL, which means we'll need to use a pretty-close free alternative OS)<br />- Write some scripts to handle fetching recent versions of Commons data, including a "cleaned-up" version of production data (I'll open a separate ticket for this)</p>
<p>I think this would be a cool summer project. Dom, I'm going to assign to you for the moment, as it seems up your alley, and ask you to give your initial thoughts.</p> CUNY Academic Commons - Feature #370 (Assigned): Guest Accountshttps://redmine.gc.cuny.edu/issues/3702010-10-08T15:15:19ZMatt Goldmattgold@gmail.com
<p>We have just had an inquiry about bringing 15-20 non CUNY people on to the site for a conference. These kinds of decisions would be much easier to make if we had some sort of guest accounts, perhaps with limited permissions (the ability to participate in a specific blog, for instance, but not to create a new one or to edit wiki pages.)</p>
<p>What do you think? Helpful? Unnecessary? Let me know</p>