CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-26T23:03:59ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #20062 (Staged for Production Release): Quick Edit Feature Resets Pos...https://redmine.gc.cuny.edu/issues/200622024-03-26T23:03:59ZZachary Muhlbauer
<p>When I use the Quick Edit option to make changes to an existing post, the author of the post automatically resets to the first individual listed in the site's user list, regardless of who the original author was.</p>
<p>I replicated the issue in Firefox and Safari as well as across multiple themes. I also spoke with another instructor and confirmed that the Quick Edit option resets post authorship for them, too.</p>
<p>It's a nasty little bug if only because determining the original author of certain posts can be tricky and time-consuming when there isn't an available edit history for the post.</p> CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Feature #19903 (Reporter Feedback): Accepting "login.cuny.edu" domain for...https://redmine.gc.cuny.edu/issues/199032024-03-05T21:56:47ZColin McDonald
<p>Related to the invite modal update (<a class="issue tracker-15 status-1 priority-4 priority-default" title="Design/UX: Invite Modal (New)" href="https://redmine.gc.cuny.edu/issues/19733">#19733</a>) and Raffi's question about CUNYFirst SSO (<a class="issue tracker-2 status-1 priority-3 priority-lowest" title="Feature: Authenticate CAC using CUNYfirst SSO (New)" href="https://redmine.gc.cuny.edu/issues/19878">#19878</a>), I was wondering if we should consider allowing the @login.cuny.edu domain now for Commons registration. See the attached screenshot for what you get now when trying to register with that domain.</p>
<p>I mentioned this on the dev call earlier, and we used to reject this domain because <a class="email" href="mailto:first.last##@login.cuny.edu">first.last##@login.cuny.edu</a> used to be a username and not an actual email, but now I think that's changed. My @login.cuny.edu now forwards to my GC email inbox, for one.</p>
<p>Marilyn/Scott or others, do you have thoughts on this? Might allowing that domain cut down on support confusion?</p> CUNY Academic Commons - Support #19591 (Reporter Feedback): sidebar problem for course sitehttps://redmine.gc.cuny.edu/issues/195912024-01-24T18:38:31ZMarilyn WeberMweber@gc.cuny.edu
<p>From a WS ticket:</p>
<p>I am currently facing an issue while attempting to edit the sidebar to display the course information on my page: <a class="external" href="https://kcccebioblitz.commons.gc.cuny.edu/">https://kcccebioblitz.commons.gc.cuny.edu/</a>. Despite my efforts to modify the content, the sidebar editing option seems to be inaccessible, and I can’t update the preset from my Dashboard.<br />To provide further context, I have attached an image illustrating the specific area of concern. Unfortunately, I am unable to locate the sidebar editing feature within the editing interface.<br />I would greatly appreciate your assistance in resolving this matter. If there are specific steps or tools, I need to use to access the sidebar editing options, kindly guide me through the process.</p> CUNY Academic Commons - Support #18982 (Reporter Feedback): Sites missing pages, menus, icons, ba...https://redmine.gc.cuny.edu/issues/189822023-10-05T23:52:11ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>"Our websites are acting very strange across three browsers.<br />Our main site menu is sprawled out instead of dropping down, and the site homepage icon/banner is gone: <br /><a class="external" href="https://iletc.commons.gc.cuny.edu/we-authors/">https://iletc.commons.gc.cuny.edu/we-authors/</a> <br />These sites are missing most of the pages that we had in the menu, and the missing pages are gone from dashboard, as well, not even in a trash folder:<br /><a class="external" href="https://weauthors.commons.gc.cuny.edu/">https://weauthors.commons.gc.cuny.edu/</a><br /><a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a> (this site also has no more image at the top of the site).<br />Is there some kind of bug going on at the Commons? I just noticed all of these issues today. I don't see anything new on redmine so I can't imagine what's going on. <br />Thanks for your help!"</p> CUNY Academic Commons - Support #18898 (Reporter Feedback): issue with embedded maps linkshttps://redmine.gc.cuny.edu/issues/188982023-09-24T15:26:24ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZenDesk:</p>
<p>Hello Marilyn,</p>
<p>The GC Music Program’s Commons website has an issue with embedded maps links. Here’s an example post with the issue:</p>
<p><a class="external" href="https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/">https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/</a></p>
<p>When you scroll down to "Maps," it says "This page can't load Google maps correctly." There's an option to select "Do you own this website?" which has information about errors, but I don't know if I can fix that myself.</p>
<p>Could you help me in fixing this issue? It occurs for all event posts on the site.</p>
<p>Thank you,<br />Joseph Vaz</p>
<p>From: GC Phd-DmaConcert Office<mailto:<a class="email" href="mailto:phd-dmaconcert@gc.cuny.edu">phd-dmaconcert@gc.cuny.edu</a>><br />Sent: Thursday, September 21, 2023 1:29 PM<br />To: Joseph Vaz<mailto:<a class="email" href="mailto:jvaz@gradcenter.cuny.edu">jvaz@gradcenter.cuny.edu</a>><br />Subject: Maps not loading properly on GC Music Commons</p>
<p>Hi Joseph!</p>
<p>Thanks so much for bearing with my technological ignorance! Your Twitter ("X") posts look great - thanks for doing that! If you know to whom I could direct the question about maps not loading properly on the GC Music Commons event listings, that would be great! Here's a post as an example:</p>
<p><a class="external" href="https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/">https://gcmusic.commons.gc.cuny.edu/events/concert-the-rhythm-method-string-quartet/</a></p>
<p>When you scroll down to "Maps," it says "This page can't load Google maps correctly." There's an option to select "Do you own this website?" which has information about errors, but I don't know if I can fix that myself.</p>
<p>Thanks so much!<br />Kirsten</p>
<p>Kirsten Jermé (she/her/hers)<br />Concert Office Manager<br /><a class="email" href="mailto:phd-dmaconcert@gc.cuny.edu">phd-dmaconcert@gc.cuny.edu</a><br />(212) 817-8607<br /><a class="external" href="http://gcmusic.commons.gc.cuny.edu&lt;http://gcmusic.commons.gc.cuny.edu/">http://gcmusic.commons.gc.cuny.edu&lt;http://gcmusic.commons.gc.cuny.edu/</a>></p> CUNY Academic Commons - Support #18521 (Reporter Feedback): Migrating English Site to CUNY Commonshttps://redmine.gc.cuny.edu/issues/185212023-07-31T14:01:44ZLaurie Hurson
<p>Hi All,</p>
<p>A message from a new user about migrating a site to the Commons:</p>
<blockquote>
<p>"I've read your documentation on importing a wordpress site via XML, but given the large volume of content (like archive blog posts with featured >images and galleries) and especially the high degree of customization to the theme and css, that option doesn't seem very promising.</p>
</blockquote>
<blockquote>
<p>The current department site is here:<br /><a class="external" href="https://english.ccny.cuny.edu/">https://english.ccny.cuny.edu/</a></p>
</blockquote>
<blockquote>
<p>Are there any backup or migration plugins that can run on CUNY Commons?"</p>
</blockquote>
<p>Are we able to upload a custom theme they may be using to help with the re-build?</p>
<p>Is there a reason that XML export/import might not work here? Is there an alternative, or should I suggest the XML process only?</p>
<p>I found a few possible back up plugins - do any of these look reasonable for use on the Commons?</p>
<p>Updraft: <a class="external" href="https://wordpress.org/plugins/updraftplus/">https://wordpress.org/plugins/updraftplus/</a><br />Backup Migration: <a class="external" href="https://wordpress.org/plugins/backup-backup/">https://wordpress.org/plugins/backup-backup/</a><br />All in one Migration:https://wordpress.org/plugins/all-in-one-wp-migration/</p> CUNY Academic Commons - Feature #18412 (Reporter Feedback): New themes for template sites & templ...https://redmine.gc.cuny.edu/issues/184122023-06-26T19:17:21ZLaurie Hurson
<p>Hi All,</p>
<p>I looked through some themes today to see what options we have for updating the template sites. Below I have provided some info about where I landed on new themes for the templates. If you want to live preview the new suggestions on the template sites, just let me know and I can add you as an admin.</p>
<p>Teaching Template: <a class="external" href="https://teaching-template.commons.gc.cuny.edu/">https://teaching-template.commons.gc.cuny.edu/</a><br />Current: Twenty Twelve<br />New: Tempo</p>
<p>This is likely the most important choice because I think this is the most used template.</p>
<p>Academic Portfolio Template: <a class="external" href="https://academic-portfolio-template.commons.gc.cuny.edu/">https://academic-portfolio-template.commons.gc.cuny.edu/</a><br />Current: Academica<br />New: Puskar</p>
<p>I would also suggest we change the site name and name in the site creation process to "Faculty & instructor portfolio template" to discourage student use of the template. We have many students building portfolios now and "academic" is too broad.</p>
<p>Conference Template: <a class="external" href="https://conftemplate.commons.gc.cuny.edu/">https://conftemplate.commons.gc.cuny.edu/</a><br />Current Sydney <br />New: sydney<br /> I would suggest we leave the theme the same because Sydney has changed recently and there are many new options that make it a great theme.</p>
<p>I can make all these changes because I am an admin on the template sites (except name change during site creation) Let me know what you all think and we can discuss before I change anything.</p>
<p>I am also wondering if we can get a report on number of sites that have used each template to determine how often these templates are being chosed during creation.</p> CUNY Academic Commons - Bug #18362 (Reporter Feedback): After entering OTP, I am redirected to a ...https://redmine.gc.cuny.edu/issues/183622023-06-14T13:53:45ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>Steps:<br />1. Logout<br />2. Go to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p>
<p>Actually Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a>.</p>
<p>Expected Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p> CUNY Academic Commons - Feature #17739 (Testing Required): Embedding docs from Word in Microsoft ...https://redmine.gc.cuny.edu/issues/177392023-02-28T17:06:40ZLaurie Hurson
<p>Hi All,</p>
<p>As you may or may not know, CUNY has been transitioning all faculty, staff, and students to Microsoft Office 365 cloud. So instead of having Microsoft Office software, everyone now gets these tools and saves docs etc in the 365 cloud.</p>
<p>Someone in a training asked about embedding the Live cloud-hosted word docs into a commons site, similar to how Google docs works, so that when they update their Word doc the commons embed is also updated. This is different from how Word and the Commons works now, where faculty have to upload the static document.</p>
<p>Some examples of sharing links from a test cloud-hosted word doc:</p>
<p><a class="external" href="https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6">https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6</a></p>
<p><iframe src="https://cuny907-my.sharepoint.com/personal/laurie_hurson91_login_cuny_edu/_layouts/15/Doc.aspx?sourcedoc={96b7fb55-e6e5-4108-958b-7b002bdb593e}&action=embedview" width="476px" height="288px" frameborder="0">This is an embedded <a target="_blank" href="https://office.com">Microsoft Office</a> document, powered by <a target="_blank" href="https://office.com/webapps">Office</a>.</iframe></p> CUNY Academic Commons - Support #14994 (In Progress): Clear Cache on CDEVhttps://redmine.gc.cuny.edu/issues/149942021-11-28T21:40:40Zscott vothscott.voth@verizon.net
<p>Things are off on the Dev site again. Can you clear CDEV cache?</p> AD/O365 Transition from NonMatric to Matriculated Students - Feature #12062 (In Progress): creat...https://redmine.gc.cuny.edu/issues/120622019-11-12T20:50:21ZEmilio RodriguezCUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Feature #10380 (In Progress): Remove blacklisted pluginshttps://redmine.gc.cuny.edu/issues/103802018-09-25T14:52:36ZBoone Gorgesboone@gorg.es
<p>I'd like to do a review over the next few releases of blacklisted plugins. These are plugins that are unavailable on Dashboard > Plugins, but may still be running on existing sites. For those that are running only on a small handful of sites, it may be worth removing the plugin from the codebase altogether. This data will take some time to collect.</p>
<p>Scott, I'm copying you in case I have questions on any of them.</p> CUNY Academic Commons - Bug #3419 (Testing Required): Neatening the display of messages on group ...https://redmine.gc.cuny.edu/issues/34192014-08-28T22:52:45ZMatt Goldmattgold@gmail.com
<p>Received a bunch of requests to join a private group today, and some users included notes. When I went to the approval screen (Group Home page > Admin > Requests) the "Accept" button and the text of the message were overlaid on top of one another. We should clean up the display here so that the text can be read.</p>