CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #19617 (New): Tickets Missing from WS deskhttps://redmine.gc.cuny.edu/issues/196172024-01-29T17:19:57ZLaurie Hurson
<p>Hi All,</p>
<p>I replied to this ticket below (Ticket 4583) through WS desk on Friday afternoon. Now when I go to find the ticket in WS desk it is nowhere to be found. See screenshots.</p>
<p>This has happened several times that I cannot find the tickets I was working on and therefore I cannot check if they have been replied to. Am I doing something wrong? Is this a bug or are the tickets archived somewhere that I cannot access?</p> CUNY Academic Commons - Bug #19400 (New): Images not loadinghttps://redmine.gc.cuny.edu/issues/194002023-12-11T18:17:15ZLaurie Hurson
<p>Hi All,</p>
<p>This is the LMIS test site I was refering to on the team call last friday.</p>
<p>The web desginer got in touch with me to report that he is having trouble with the images loading slowly or not at all and I am able to re-create this issue in firefox and chrome.</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>Are you seeing this issue? Can you look into why these images are not loading?</p>
<p>I have asked for more info about any plugin installs recently, but I met with him last Wednesday and the site was working fine. I will send any more info he can provide soon.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #19277 (New): Hostos students can't registerhttps://redmine.gc.cuny.edu/issues/192772023-11-15T22:17:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Krysia Michael reports "8 students in my Hostos class attempted to register for the Commons today and never received emails for the confirmation. I’m wondering what might have gone wrong or if we should just wait longer."</p>
<p>This was two hours ago, and I still see them there in unconfirmed. Any idea?</p> CUNY Academic Commons - Bug #18496 (New): PHP 8+ Compatibilityhttps://redmine.gc.cuny.edu/issues/184962023-07-21T22:45:40ZRaymond Hoh
<p>We're currently running PHP 7.4 in our PHPCS set up and on the GC server, but some of us are using PHP 8+ in our development environments. (For example, <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: bp-email-type doesn't properly deal with 'to' arrays (Resolved)" href="https://redmine.gc.cuny.edu/issues/16948">#16948</a>.)</p>
<p>This will be a catch-all ticket to address deprecated notices, fatal errors and the like.</p>
<p>Also, just to note that PHP 7.4 reached end-of-life back in November 2022. Upgrading to PHP 8.2 is probably good to think about when we decide to move hosts. PHP 8.2 is supported until December 2025, while PHP 8.0 will reach end-of-life in November 2023.</p> CUNY Academic Commons - Bug #18362 (Reporter Feedback): After entering OTP, I am redirected to a ...https://redmine.gc.cuny.edu/issues/183622023-06-14T13:53:45ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>Steps:<br />1. Logout<br />2. Go to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p>
<p>Actually Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a>.</p>
<p>Expected Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p> CUNY Academic Commons - Bug #18117 (New): ourtlc.commons.gc.cuny.edu/" is giving us a "critical e...https://redmine.gc.cuny.edu/issues/181172023-04-25T23:43:20ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC. Our URL "https://ourtlc.commons.gc.cuny.edu/" is giving us a "critical error" message and I am unsure as to why. This is a sudden issue. It wasn't doing this as early as two days ago. There's been no major changes and I am not sure how to fix the issue. Can we receive some guidance and help with this issue??<br />Professor Kevaughn Hunter City College of New York"</p>
<p>I (Marilyn) see this as well - Chrome, on a PC</p> CUNY Academic Commons - Bug #18023 (New): Access Isssueshttps://redmine.gc.cuny.edu/issues/180232023-04-13T15:05:34ZLaurie Hurson
<p>Hi All,</p>
<p>We are getting a few messages on zendesk about the Commons being down. I am not seeing any issues site wide however one message was about the Segal center website:</p>
<p><a class="external" href="https://thesegalcenter.org/">https://thesegalcenter.org/</a></p>
<p>I am getting the "The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog" <br />when I visit this mapped domain.</p>
<p>Can you provide insight and/or help resolve this?</p>
<p>Thank you!</p> CUNY Academic Commons - Bug #8675 (Reporter Feedback): Add new User search screen calls for the i...https://redmine.gc.cuny.edu/issues/86752017-09-09T13:04:52ZPaul Hebertphebert@gradcenter.cuny.edu
<p>I noticed this morning that on the Add New User screen for blogs you're directed to input an email address, but the search box doesn't seem to work with one. I entered several email addresses of users I know to be on the Commons (using those same email addresses) and no one came up. I also failed to get the confirmation screen when I entered an email address. The box seems to only take names or usernames. I can search for myself by my first name, for example, or my username, but when I put in my email address I don't come up (this was true for others as well).</p>
<p>I'm not sure what the easiest solution is, changing the directions to ask for name/username input or adding the ability to search by email address.</p> CUNY Academic Commons - Bug #6749 (New): BPEO iCal request can trigger very large number of DB qu...https://redmine.gc.cuny.edu/issues/67492016-11-16T03:09:54ZBoone Gorgesboone@gorg.es
<p>See attached log file.</p>
<p>A quick look at the file suggests that this is an inherent problem with EO, not with BPEO - it's using some WP functions that aren't cache-friendly, and it's using some cache-friendly functions in ways that aren't very efficient. But I thought I'd bring it to your attention, in case (a) there's anything here that suggests a BPEO improvement, or (b) there's a low-hanging PR we can send back up to EO. (Something like a call to _prime_post_caches()?)</p> CUNY Academic Commons - Bug #6356 (Reporter Feedback): Should Subscribe2 be deprecated?https://redmine.gc.cuny.edu/issues/63562016-10-19T14:36:44ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>We might want to investigate the Subscribe 2 plugin... these users -- <a class="external" href="https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools">https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools</a> -- don't look real.</p>
<p>Don't think it causes much harm, but we might look to see if this plugin is being utilized on the Commons and deprecate if not. Could be part of a larger effort to identify best methods for facilitating notification of new posts and push users towards that solution.</p> CUNY Academic Commons - Bug #4535 (New): My Commons filter issuehttps://redmine.gc.cuny.edu/issues/45352015-09-01T15:08:22Zscott vothscott.voth@verizon.net
<p>Raffi reports that when on My Commons, using the My Groups filter, if you click on a link (leaving My Commons) and then click the browser's back button, you are taken to the correct page with My Groups selected, but the content is not filtered correctly (i.e. displays content that does not belong in My Groups).</p>
<p>I was able to reproduce the issue.</p> NYCDH Community Site - Bug #2618 (Assigned): Mark blogs as spam when created by users marked as spamhttps://redmine.gc.cuny.edu/issues/26182013-06-10T03:34:26ZMatt Goldmattgold@gmail.com
<p>Per an email discussion based on an nycdh.org issue, WordPress does not automatically mark a blog as spam when its creator is marked as spam. As you noted, Boone, it's a WP issue; if you could work on it at some point by, as you noted, "creat[ing] a patch to WP, or a small mu-plugin, or probably both," that would be great. Many thanks.</p> NYCDH Community Site - Bug #2576 (Hold): Test Next Button in Javascript Tutorial Under Activitieshttps://redmine.gc.cuny.edu/issues/25762013-05-16T21:13:39ZMark Newtonmnewton@columbia.edu
<p>Issue history with Matt and Alex</p>
<p>The javascript tutorial on the activities section is screwy on the when you click on the ‘next’ button. [can you describe what you mean by "screwy" and/or take a screenshot/screencast? Also describe your browser/os. Just tried it and it worked okay for me --MKG][Hard to try again once you've been through it. seems only to work on first run. i saw two things. on click the arrow box turned into a blank square of a different size. on the last page, hovering on the drop-down menu, the pop-up box is cut in half by the browser window. i'm using Chrome on LionOSX. AG][thanks for this report, Alex. Can you add it here - <a class="external" href="https://github.com/cuny-academic-commons/cbox-theme">https://github.com/cuny-academic-commons/cbox-theme</a> ? --MKG]</p>