CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-02-16T18:54:32ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Design/UX #17677 (New): Cataloguing notification typeshttps://redmine.gc.cuny.edu/issues/176772023-02-16T18:54:32ZBoone Gorgesboone@gorg.es
<p>Following up on a recent dev call, here's a list of unique notification types on the Commons:</p>
<pre>
| added_reader |
| bbp_new_reply |
| comment_mention |
| followedpaper_comment |
| followedpaper_edit |
| friendship_accepted |
| friendship_request |
| group_invite |
| membership_request_accepted |
| membership_request_rejected |
| member_promoted_to_admin |
| member_promoted_to_mod |
| mypaper_comment |
| new_at_mention |
| new_membership_request |
| new_message |
| new_wire_post |
| pending_booking |
</pre>
<p>We can eliminate several that are related to Social Paper: <code>added_reader</code>, <code>comment_mention</code>, <code>followedpaper_comment</code>, <code>followedpaper_edit</code>, <code>mypaper_comment</code>. In addition, <code>new_wire_post</code> is linked to a feature that we no longer have on the Commons. This leaves us with:</p>
<p>1. bbp_new_reply - Created by bbPress for user A when user B posts a reply to a forum topic or reply written by A. <br />2. friendship_accepted - Created by BP for user A when user B accepts a friendship request that A sent to B.<br />3. friendship_request - Created by BP for user A when user B sends a friendship request to A.<br />4. group_invite - Created by BP for user A when user B invites A to join a group.<br />5. membership_request_accepted - Created by BP for user A when A requests membership in a group, and the group's admin approves the request<br />6. membership_request_rejected - Created by BP for user A when A requests membership in a group, and the group's admin rejects the request<br />7. member_promoted_to_admin - Created by BP for user A when A is promoted in a group from 'member' to 'admin'<br />8. member_promoted_to_mod - Created by BP for user A when A is promoted in a group from 'member' to 'mod'<br />9. new_at_mention - Created by BP for user A when A is at-mentioned anywhere tracked by BuddyPress. Notably for our purpose, this includes blog posts, blog comments, forum posts.<br />10. new_membership_request - Created by BP for user A when A is the admin of a private group, and user B requests membership in that group<br />11. new_message - Created by BP for user A when A receives a private message<br />12. pending_booking - Created by the events-manager plugin for user A when user A has created an event with booking, and user B books for that event. events-manager is <strong>not</strong> a plugin that we run on the main site, so this must be something that happens on secondary sites</p>
<p>Of these, a number are purely informational. 1, 2, 5, 6, 7, 8, 9, 12 A right-hand notifications pane could have a message that summarizes the information ("So-and-so replied to your forum post") and then links to that content.</p>
<p>Several of them have obvious follow-up actions. 3, 4, 10, perhaps 11. A right-hand notifications pane could have a link that points you to the page where you'd perform the action, or perhaps it could show you the interface for actually performing the action (ie, accepting the friendship).</p>
<p>I hope this is a helpful start.</p> CUNY Academic Commons - Design/UX #17018 (Reporter Feedback): Analytics for Profile Fields & Feat...https://redmine.gc.cuny.edu/issues/170182022-10-12T21:20:03ZSara Cannon
<p>Hello! Can I get some database queries for some stats on the following?</p>
<p>- Can you pull links to the top 25 most active profiles?<br />- under your profile, you see the stat “Your profile is X% complete”. Can you pull % of profiles 100% complete, % of profiles below 75% complete, % of profiles below 50% complete, and % of profiles below 25% complete<br />- % of profiles Using IM Link, How many have added IM link in the past 2 years, in the past 3 months<br />- % of profiles Using Flickr ID, How many have added Flickr ID in the past 2 years, in the past 3 months<br />- % of profiles Using Delicious ID, How many have added Delicious ID in the past 2 years, in the past 3 months<br />- % of profiles Using ORCID ID, How many have added an ORCID ID in the past 2 years, in the past 3 months<br />- % of profiles Using Google Scholar, How many have added Google Scholar in the past 2 years, in the past 3 months<br />- % of profiles Using Blog URL, How many have added Blog URL in the past 2 years, in the past 3 months<br />- % of profiles Using RSS Feed, How many have added an RSS Feed in the past 2 years, in the past 3 months<br />- % of profiles Using the status update, How many have added a status update in the past 2 years, in the past 3 months</p>
<p>Thank You</p> CUNY Academic Commons - Design/UX #15210 (New): Google Analytics improvementshttps://redmine.gc.cuny.edu/issues/152102022-01-21T23:17:49ZColin McDonald
<p>Sara's asked how she can see how often users are clicking on links in the various parts of the public/private new homepage. I'm not sure our Google Analytics (GA) setup is configured for this currently, and I pretty quickly hit my own knowledge and implementation limits on it so wanted to throw it to the dev team here.</p>
<p>If I understand correctly, we need to use the new GA-4 (as opposed to Universal Analytics or UA, see <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: Google Analytics 4 tagging (Resolved)" href="https://redmine.gc.cuny.edu/issues/13511">#13511</a>) features to do this. I also believe we'll need to set up Events that recognize clicks in different areas of the page. I took a stab below at outlining the different sections. From here though, I'm a bit out of my depth. I think this is more of a challenge due to the dynamic nature of the link lists -- the URL of the link is actually less important, for these purposes, than if I clicked on it in My Sites or Activity From My Campus or wherever. It may matter that most of these links may not technically be "outbound" by GA's definition because they're still on the commons.gc.edu domain, but that's unclear to me too.</p>
<p>I'm not sure if we could tie different GA-4 events via CSS class to these sections or something similar, or if we need to append additional CSS or other code to structure this correctly. I also assume we'll be inserting more GA-4 code into the site, whether it makes sense to do that manually or via the Google Tag Manager service seemingly offered for things like this. GA-4 collects general events like all 'clicks' automatically, but nothing more granular without customization:</p>
<p><a class="external" href="https://support.google.com/analytics/answer/9234069?hl=en&ref_topic=9756175">https://support.google.com/analytics/answer/9234069?hl=en&ref_topic=9756175</a></p>
<p>I'm also not really sure of the best way to track clicks on the more universal parts of the site, like the header (nav) and footer. There used to be a Chrome extension that was half-decent at this, but Google stopped supporting/updating that in 2019.</p>
<p>I think I'll leave it here for now, in the hopes that Boone/Ray/Jeremy have some experience to bear here, or can at least pick up the more technical parts of this thread. Let me know what else I can do to help steer and describe this.</p>
<p>One last thing - Sara would also like to be able to see how often the People page filters are being used, and which aspects are the most popular. I believe we set up something like this in <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Track directory filter use in Google Analytics (Resolved)" href="https://redmine.gc.cuny.edu/issues/11760">#11760</a>, but I'm not sure if it's still functional or how to find it in our Analytics dashboard.</p>
<p>Distinct Sections to Track Clicks, public homepage:<br />- Register / Login / Learn More top blade<br />- Latest News<br />- Featured Sites<br />- Active Sites<br />- Featured Groups<br />- Active Groups<br />- Members</p>
<p>Distinct Sections to Track Clicks, private homepage:<br />- Under-avatar links<br />- My Sites<br />- My Groups<br />- Latest News<br />- Shortcuts (by URL might be helpful here)<br />- CUNY-Wide Activity<br />- Campus Activity<br />- Featured Groups<br />- Groups Across CUNY<br />- Campus Groups<br />- Featured Sites<br />- Sites Across CUNY<br />- Campus Sites<br />- Members Across CUNY<br />- Campus Members</p> CUNY Academic Commons - Design/UX #11843 (New): Tweaking the Gutenberg Editor Interfacehttps://redmine.gc.cuny.edu/issues/118432019-09-10T18:58:33ZLaurie Hurson
<p>Continuing a discussion that began in ticket <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: CC Image Plugin (Resolved)" href="https://redmine.gc.cuny.edu/issues/11833">#11833</a>: CC Image Plugin: <a class="external" href="https://redmine.gc.cuny.edu/issues/11833">https://redmine.gc.cuny.edu/issues/11833</a></p>
<p>When a user is editing in the Gutenberg block editor view, the "Simple CSS" field is open/visible by default. This has confused multiple people who have entered post content in this field instead of into the content field. We may want to consider making the default setting for the "Simple CSS" area to closed/minimized.</p>
<p>Additionally, the content area where users enter the body of their post or page is poorly defined as the main place to enter info. The directional text in the content area is very small and the color contrast likely does not meet accessibility standards. We may want to consider reformatting this text in the block editor to make it more accessible and user friendly.</p>
<p>I think this also raises larger issues of accessibility of the block editor in general. Accessibility issues associated with the block editor were raised when Gutenberg was released but I am not sure how many of these issues have actually been addressed and fixed. I think Boone may know more about this?</p> CUNY Academic Commons - Design/UX #10580 (New): Primary nav item reviewhttps://redmine.gc.cuny.edu/issues/105802018-10-24T16:29:02ZBoone Gorgesboone@gorg.es
<p>This is primarily about the main nav under the Commons logo throughout the main site, but probably also affects the "CUNY Academic Commons" dropdown at the upper-left of the toolbar.</p>
<p>Let's gather some analytic data about the use of these nav items, and think about how and whether to restructure the IA, or represent them differently (especially on mobile?).</p>
<p>Previously: <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Remove 1 item from main nav bar when we add courses (Resolved)" href="https://redmine.gc.cuny.edu/issues/10229">#10229</a>.</p> CUNY Academic Commons - Design/UX #10439 (New): Create Style Guide for Commonshttps://redmine.gc.cuny.edu/issues/104392018-10-04T21:39:03ZSonja Leix
<p>Create a style guide for CUNY Academic Commons to compiles all the site's design elements like typography, link, and button styles, color scheme, consistent padding/margin, etc.</p>
<p>This will help us design more consistently in the future, it will also help the developers to have a reference for implementation. It will be a base to achieve more design consistency across the site and aid as a style library for a potential future redesign.</p>
<p>It will be a living guide and after initial design and internal sign off we should consider creating an HTML style guide. It can live on Github and can be updated over time.</p> CUNY Academic Commons - System Upgrade #8078 (Assigned): CommentPress Updateshttps://redmine.gc.cuny.edu/issues/80782017-05-02T16:59:09ZMargaret Galvan
<p>It looks like we need to do some housekeeping regarding CommentPress as we have, in effect, multiple versions activated because of how the theme/plugin has grown and changed its name along with updates.</p>
<p>In the past, you would activate the CommentPress theme and then also activate certain CommentPress plugins to make CommentPress work. Now, you simply activate the CommentPress Core plugin (<a class="external" href="https://wordpress.org/plugins/commentpress-core/">https://wordpress.org/plugins/commentpress-core/</a>), which has a theme embedded. That means that we need to remove the out-of-date CommentPress theme, as well as these two CommentPress plugins: Commentpress Ajaxified, CommentPress</p>
<p>I have looked into these two CommentPress plugins on our GitHub install and verified that both were updated 6 years ago (cp-ajax-comments, commentpress), which verifies that they are just as outdated as the CommentPress theme (also updated 6 years ago). <a class="external" href="https://github.com/cuny-academic-commons/cac/tree/1.10.x/wp-content/plugins">https://github.com/cuny-academic-commons/cac/tree/1.10.x/wp-content/plugins</a></p>
<p>Additionally, we should update the CommentPress Core plugin. We are at version 3.9.3, but the most recent version is 3.4: <a class="external" href="http://futureofthebook.org/commentpress/download/">http://futureofthebook.org/commentpress/download/</a></p> CUNY Academic Commons - Design/UX #7624 (New): BP Notificationshttps://redmine.gc.cuny.edu/issues/76242017-02-04T15:12:48ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Opening a thread to discuss notifications, which I sometimes find confusing.</p>
<p>Currently, when I'm on a subsite, I have one notification -- bbp_new_reply</p>
<p>When I click bbp_new_reply, I'm taken to my profile page. Then, the notification drop-down shows the detail of the reply -- "You have one new reply to x post by y person." If I click that, then I'm taken to the reply in the forum (and the notification is cleared).</p>
<p>When I click the notification icon itself from the subsite, I'm taken to <a class="external" href="https://commons.gc.cuny.edu/members/lwaltzer/notifications/">https://commons.gc.cuny.edu/members/lwaltzer/notifications/</a>, where my notification is listed. I have to then actively click Read to clear the notification.</p>
<p>Given that we have RBE running, perhaps we should discuss if the notification is redundant or distracting, or if there might be a method to have it cleared if we can be sure the message was read?</p>
<p>Can we adjust the bbp_new_reply notification to show the same content that one sees from within their profile with a link directly to the forum post when users are on subsites?</p>
<p>Are there other notification triggers in the system that also might benefit from some attention?</p> CUNY Academic Commons - Design/UX #6298 (Assigned): Examine data from surveyhttps://redmine.gc.cuny.edu/issues/62982016-10-14T16:16:40ZMatt Goldmattgold@gmail.com
<p>Hi Maggie,</p>
<p>I'm starting this ticket as a reminder to go through the recent survey and pull out relevant user suggestions</p> CUNY Academic Commons - Design/UX #5183 (New): Creating a new paper when viewing an existing paperhttps://redmine.gc.cuny.edu/issues/51832016-01-29T20:09:25ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>It doesn't seem intuitive as to how to create a new paper when I have finished one and am viewing the published version. I had to press the social paper (beta) button in order to do so and then create a new paper.</p> CUNY Academic Commons - Design/UX #5182 (New): "Publishing" a private paper on social paper?https://redmine.gc.cuny.edu/issues/51822016-01-29T20:06:51ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>I have a private paper on social paper. To save it, I have to press "publish." That seems a little counterintuitive. I had to do a double take to make sure that the paper was indeed private.</p> CUNY Academic Commons - Design/UX #4622 (New): Profile Visibility Settingshttps://redmine.gc.cuny.edu/issues/46222015-09-16T13:25:12ZSamantha Raddatz
<p>While taking a look at the profile set up and editing process, I've been trying to de-clutter the page. One way I'd like to do that is by reducing the number of instances of 'This field can be seen by:'. Here are a few possible treatments:</p>
<p>a) One overarching 'This information can be seen by:' setting for the full profile page<br />b) Grouping the fields together into types (about, social media, professional websites, etc.) and including a 'These fields can be seen by:' option for each group.<br />c) Grouping the fields together into types (about, social media, professional websites, etc.) and including a 'This field can be seen by:' option on each field within.</p>
<p>It was discussed on yesterday's dev call and the general feeling was that allowing all or most of the profile to be set to private with just one 'switch' (option a) would be counterproductive to the community aspect of the site. In order to dig into what makes the most sense beyond that, Boone offered to gather some stats on how often people are using the 'This field can be seen by:' options and which fields they tend to utilize it for. This ticket serves as a reminder for that and a conversation area to decide which way to go.</p>
<p>Once we suss this out, I'll include this decision in a set of mock-ups with this and other suggestions for profile process improvements.</p>
<p>Related ticket: <a class="issue tracker-15 status-2 priority-4 priority-default" title="Design/UX: Change color of permissions info on portfolio editing interface (Assigned)" href="https://redmine.gc.cuny.edu/issues/4404">#4404</a></p> CUNY Academic Commons - Design/UX #4592 (New): Event Creation - Venue Dropdown Slowhttps://redmine.gc.cuny.edu/issues/45922015-09-11T15:34:44ZSamantha Raddatz
<p>During testing, a few users missed the venue dropdown due to the delay between typing/down-arrow-click and the dropdown appearing. If there's any way for that feedback to happen more quickly it could prevent users from passing it by.</p>
<p>Screenshot of the dropdown I'm describing attached.</p> CUNY Academic Commons - Design/UX #4235 (Assigned): Explore user experience around comments on fo...https://redmine.gc.cuny.edu/issues/42352015-06-26T20:51:10ZMatt Goldmattgold@gmail.com
<p>Per Marilyn's comments here, Sam - <a class="external" href="http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837">http://commons.gc.cuny.edu/groups/cac-community-team-project-planning/docs/2015-budget-request-report/#comment-1837</a> - can you please explore this issue in a future round of user testing? Thank you</p> CUNY Academic Commons - Design/UX #4027 (Assigned): Usability review of CBOX update procedureshttps://redmine.gc.cuny.edu/issues/40272015-04-29T13:49:39ZMatt Goldmattgold@gmail.com
<p>Samantha, I'd like to ask you to review the CBOX update/upgrade process. I just upgraded a few installations, and I found that the process could be improved. Here are my concerns:</p>
<p>-- Are all the steps one must take to update CBOX clear to users?<br />-- After one updates the main plugin, are there other upgrade steps needed for CBOX plugins? If so, is that process clear?<br />-- Is it clear that one needs to upgrade the optional CBOX theme after upgrading the plugin manager?<br />-- how might the upgrade process be improved with better visual cues and step-by-step guidelines?</p>
<p>cc'ed: Boone, Chris, Scott, and Steve</p>