CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Feature #19904 (New): New member welcome screenhttps://redmine.gc.cuny.edu/issues/199042024-03-05T22:04:29ZColin McDonald
<p>How can we go about editing the screen to which new members are redirected after registering? I think it looks something like the attached but haven't been able to get there myself recently. I wanted to explore making some changes to align with some of our work updating the invite modal in <a class="issue tracker-15 status-1 priority-4 priority-default" title="Design/UX: Invite Modal (New)" href="https://redmine.gc.cuny.edu/issues/19733">#19733</a>. Thanks!</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Support #19732 (New): Twitter/X feedhttps://redmine.gc.cuny.edu/issues/197322024-02-09T19:18:02ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I work at the CUNY Graduate Center's Writing Center. On our CUNY Commons website, we have linked our Twitter/X account so that our Twitter/X feed appears on the right-hand side of our landing page.</p>
<p>I am using Chrome, and although I can see the Twitter/X feed on my computer, my colleague who is also using Chrome, cannot see the Twitter/X feed on his computer. The same goes for another colleague who uses Firefox, and the same goes for my phone, which uses Safari.</p>
<p>Would you please let us know how to fix this issue so that everyone can see the Twitter/X feed when they visit our website?</p>
<p>Thank you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Feature #19628 (New): Text to Audio browser Add-on for Increased Accessi...https://redmine.gc.cuny.edu/issues/196282024-01-30T17:02:30ZLaurie Hurson
<p>Hi All,</p>
<p>I was exploring text to audio tools the other day and found that both Firefox and Chrome have browser add-ons called "Read Aloud: A Text to Speech Voice Reader" that add text to audio features on websites. Once installed in the browser, the tool converts the Commons page to audio, and allows users to navigate websites with support from audio navigation.</p>
<p>We might add a note about this on the accessibility page, and I can add it to the help documentation for teaching.</p>
<p>Using the tools also reveals that some of the home pages sections are skipped during audio, which makes me wonder if they are also missing or skipped if someone is using a screen reader. Maybe something to investigate when we have a chance.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #19617 (New): Tickets Missing from WS deskhttps://redmine.gc.cuny.edu/issues/196172024-01-29T17:19:57ZLaurie Hurson
<p>Hi All,</p>
<p>I replied to this ticket below (Ticket 4583) through WS desk on Friday afternoon. Now when I go to find the ticket in WS desk it is nowhere to be found. See screenshots.</p>
<p>This has happened several times that I cannot find the tickets I was working on and therefore I cannot check if they have been replied to. Am I doing something wrong? Is this a bug or are the tickets archived somewhere that I cannot access?</p> CUNY Academic Commons - Support #19605 (New): AI question from Ned Bentonhttps://redmine.gc.cuny.edu/issues/196052024-01-26T17:19:25ZMarilyn WeberMweber@gc.cuny.edu
<p>Ned Benton asks:</p>
<p><a class="email" href="mailto:nbenton@jjay.cuny.edu">nbenton@jjay.cuny.edu</a> | January 26, 2024 9:20 am<br />Will CUNY Commons install any plug-ins that connect to AI services. I am thinking of this one but there may be others.</p>
<p><a class="external" href="https://wordpress.com/plugins/ai-engine">https://wordpress.com/plugins/ai-engine</a></p>
<p>I have posted in NESRI an article about AI and slavery records. Here it is.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/">https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/</a></p>
<p>While this article reveals risks and deficiencies, I continue to think that AI could become a useful way to explain records of slavery at the individual level. We are working on a project we call NESRI 2.0 which involves adding several more fields to will enrich the interconnections between the 90,000 records that we have.</p>
<p>If we eventually do this system-wide, we have the challenge of presenting this to users. I first approach is to add a table to our locality reports that lists the families, in the locality specified for the report, with a link to click into the records of any family, so people in Boston can learn of families of enslaved people in the 1700s. But I also think that I can code the database to construct a test string that can be submitted as a prompt to an AI service to get back an essay about the family - the names and relationships and events in their lives and in the community when they lived. The service would have to have guardrails to not make up information.</p>
<p>Ned Benton</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Feature #19422 (New): Model CV for Commons Release and Outreachhttps://redmine.gc.cuny.edu/issues/194222023-12-15T20:15:09ZLaurie Hurson
<p>Hi All,</p>
<p>I followed up with Zach after our community call today to clarify how he would like to contribute to the model CV we will use for Commons outreach for the next release.</p>
<p>Rather than using his own personal and public CV, Zach is available to help build out a model graduate student CV for us to use in outreach about the new CV features.</p>
<p>To get this going, a few questions: <br />- should zach spin up a new account to go with this CV? <br />-- If yes, should the new account and model CV be done on the dev site and then moved over to production? <br />- If we are using this model CV for outreach (and possibly documentation? not sure) what is the timeline on when this needs to be up and running?</p>
<p>I'm sure there are other considerations or questions I am missing so please feel free to let us know what we need to do!</p> CUNY Academic Commons - Bug #19400 (New): Images not loadinghttps://redmine.gc.cuny.edu/issues/194002023-12-11T18:17:15ZLaurie Hurson
<p>Hi All,</p>
<p>This is the LMIS test site I was refering to on the team call last friday.</p>
<p>The web desginer got in touch with me to report that he is having trouble with the images loading slowly or not at all and I am able to re-create this issue in firefox and chrome.</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>Are you seeing this issue? Can you look into why these images are not loading?</p>
<p>I have asked for more info about any plugin installs recently, but I met with him last Wednesday and the site was working fine. I will send any more info he can provide soon.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Bug #19277 (New): Hostos students can't registerhttps://redmine.gc.cuny.edu/issues/192772023-11-15T22:17:42ZMarilyn WeberMweber@gc.cuny.edu
<p>Krysia Michael reports "8 students in my Hostos class attempted to register for the Commons today and never received emails for the confirmation. I’m wondering what might have gone wrong or if we should just wait longer."</p>
<p>This was two hours ago, and I still see them there in unconfirmed. Any idea?</p> CUNY Academic Commons - Support #19140 (New): Large project request for hosting on the Commonshttps://redmine.gc.cuny.edu/issues/191402023-10-30T20:22:27ZLaurie Hurson
<p>Hi All,</p>
<p>We just received a message through Zendesk from a professor from Hunter's National Center for the Study of Collective Bargaining in Higher Education and the Professions. Their groups is working on a large project to share resources and is considering the commons as a place to host the project. They outlined a few of the functionalities they are looking for and it seems very robust and maybe outside the realm of possibilities for hosting on the Commons. I wanted to get your feedback on this initial message so I have a sense of how to help scope the project when we meet with them. I've asked Scott to join me in the meeting with them since, among other tools, they will likely want to integrate tableau and other external tools into the site if they decide to host on the Commons.</p>
<p>The Faculty member writes:</p>
<blockquote>
<p>I run a research center at Hunter College and we are considering using CUNY Commons as the platform for an interactive site for access to our data by other scholars.</p>
</blockquote>
<blockquote>
<p>Before moving in that direction, we were wondering whether the CUNY Commons Work Press set up will permit integration with Tableau, and allow plugins and customization.</p>
</blockquote>
<blockquote>
<p>These are three functionalities we are trying to accomplish:</p>
</blockquote>
<blockquote>
<ul>
<li>A repository for an interactive database which allows users to search and display values of the variables in our data set by school. It may also >display all of the data simultaneously in a spreadsheet if the user prefers. It would include links to download the data in different formats so that >researchers can analyze the data using their favorite program (Excel, SPSS, Stata, R).</li>
</ul>
</blockquote>
<p>I think we have a searchable database in the slavery index but not sure if this is hosted on the commons and if that was a special project we helped support.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/dashboard/">https://nesri.commons.gc.cuny.edu/dashboard/</a></p>
<blockquote>
<ul>
<li>A data entry portal for users to update the data by adding or correcting any data points using a Google form or equivalent. The form would need to be >integrated with the database so that if approved by our internal quality control, the data would be updated automatically using the data from the form. >In addition, we would need the capability of pushing the form out to specified email addresses at predetermined dates/times for updated data to be >completed by institutional and union contacts.</li>
</ul>
</blockquote>
<p>There may be a way to script google form to google sheet but obviously this would happen outside of the commons. But the google form could be hosted on their commons website. Do we know of any other examples of folks using google scripts in conjunction with the commons? Can we facilitate this?</p>
<blockquote>
<ul>
<li>A repository for current contract files (~880 pdf files; ~2.5 GB and growing) that would be searchable and could be updated via upload by users via >request #2 above. We would hope for a search tool to make all of the separate contract files searchable by the user (i.e. the user could simultaneously >search all of the contract files for keywords and results would display to the user the names of the files containing those words, or maybe even >passages of text with the keywords highlighted—like in Google Books).</li>
</ul>
</blockquote>
<p>The Commons can host PDF files, but I do not think we can make the media library searchable. But we could allow the creators of this site to upload pdf and create a taxonomy for searching for keywords and tags assigned to posts.</p>
<p>Moreover, is the 2.5 GB of storage going to cause space issues on this site? If I recall correctly there are no storage limits per site, but wanted to check in about whether the 2.5 GB ("and growing") is pushing the limits on what we can support.</p> CUNY Academic Commons - Feature #19045 (New): Group Forum Use Caseshttps://redmine.gc.cuny.edu/issues/190452023-10-18T14:32:31ZLaurie Hurson
<p>Hi Sara,</p>
<p>I am sending along some group forum use cases. It seems most groups have one-off messages in the forums, so I think most users are using the group forum as an email list serv, as opposed to longer discussion threads. However, there are likely private course groups that are using the forums for threaded discussions, but I can't see into the private groups to confirm.</p>
<p>As an email list serv </p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/">https://commons.gc.cuny.edu/groups/transformative-learning-in-the-humanities/forum/</a></p>
<p>As Discussion Space</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/">https://commons.gc.cuny.edu/groups/computing-integrated-teacher-education-cite-cuny/forum/</a></p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/">https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/</a></p> CUNY Academic Commons - Support #18877 (New): Elementor updatehttps://redmine.gc.cuny.edu/issues/188772023-09-20T20:35:14ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC (teaching and learning center). We have a website on the commons at this URL: <a class="external" href="https://ourtlc.commons.gc.cuny.edu/">https://ourtlc.commons.gc.cuny.edu/</a>. We're currently updating the site to work with new regulations. This site uses Elementor and Elementor Pro. Currently, there is an issue with the site. I've had to put it into maintenance mode for a bit. Elementor support suggests it's an issue with our version (we're at 3.12 while it's now at 3.16.2). I was wondering if there is any way for us to upgrade to the latest version of Elementor, since I can not do that on my end?</p>
<p>If this is not the place for these kinds of requests, could you redirect me as appropriate?</p>
<p>Best,<br />Hunter"</p>