CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T14:43:08ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Support #19591 (Reporter Feedback): sidebar problem for course sitehttps://redmine.gc.cuny.edu/issues/195912024-01-24T18:38:31ZMarilyn WeberMweber@gc.cuny.edu
<p>From a WS ticket:</p>
<p>I am currently facing an issue while attempting to edit the sidebar to display the course information on my page: <a class="external" href="https://kcccebioblitz.commons.gc.cuny.edu/">https://kcccebioblitz.commons.gc.cuny.edu/</a>. Despite my efforts to modify the content, the sidebar editing option seems to be inaccessible, and I can’t update the preset from my Dashboard.<br />To provide further context, I have attached an image illustrating the specific area of concern. Unfortunately, I am unable to locate the sidebar editing feature within the editing interface.<br />I would greatly appreciate your assistance in resolving this matter. If there are specific steps or tools, I need to use to access the sidebar editing options, kindly guide me through the process.</p> CUNY Academic Commons - Support #18982 (Reporter Feedback): Sites missing pages, menus, icons, ba...https://redmine.gc.cuny.edu/issues/189822023-10-05T23:52:11ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>"Our websites are acting very strange across three browsers.<br />Our main site menu is sprawled out instead of dropping down, and the site homepage icon/banner is gone: <br /><a class="external" href="https://iletc.commons.gc.cuny.edu/we-authors/">https://iletc.commons.gc.cuny.edu/we-authors/</a> <br />These sites are missing most of the pages that we had in the menu, and the missing pages are gone from dashboard, as well, not even in a trash folder:<br /><a class="external" href="https://weauthors.commons.gc.cuny.edu/">https://weauthors.commons.gc.cuny.edu/</a><br /><a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a> (this site also has no more image at the top of the site).<br />Is there some kind of bug going on at the Commons? I just noticed all of these issues today. I don't see anything new on redmine so I can't imagine what's going on. <br />Thanks for your help!"</p> CUNY Academic Commons - Feature #18412 (Reporter Feedback): New themes for template sites & templ...https://redmine.gc.cuny.edu/issues/184122023-06-26T19:17:21ZLaurie Hurson
<p>Hi All,</p>
<p>I looked through some themes today to see what options we have for updating the template sites. Below I have provided some info about where I landed on new themes for the templates. If you want to live preview the new suggestions on the template sites, just let me know and I can add you as an admin.</p>
<p>Teaching Template: <a class="external" href="https://teaching-template.commons.gc.cuny.edu/">https://teaching-template.commons.gc.cuny.edu/</a><br />Current: Twenty Twelve<br />New: Tempo</p>
<p>This is likely the most important choice because I think this is the most used template.</p>
<p>Academic Portfolio Template: <a class="external" href="https://academic-portfolio-template.commons.gc.cuny.edu/">https://academic-portfolio-template.commons.gc.cuny.edu/</a><br />Current: Academica<br />New: Puskar</p>
<p>I would also suggest we change the site name and name in the site creation process to "Faculty & instructor portfolio template" to discourage student use of the template. We have many students building portfolios now and "academic" is too broad.</p>
<p>Conference Template: <a class="external" href="https://conftemplate.commons.gc.cuny.edu/">https://conftemplate.commons.gc.cuny.edu/</a><br />Current Sydney <br />New: sydney<br /> I would suggest we leave the theme the same because Sydney has changed recently and there are many new options that make it a great theme.</p>
<p>I can make all these changes because I am an admin on the template sites (except name change during site creation) Let me know what you all think and we can discuss before I change anything.</p>
<p>I am also wondering if we can get a report on number of sites that have used each template to determine how often these templates are being chosed during creation.</p> CUNY Academic Commons - Feature #17739 (Testing Required): Embedding docs from Word in Microsoft ...https://redmine.gc.cuny.edu/issues/177392023-02-28T17:06:40ZLaurie Hurson
<p>Hi All,</p>
<p>As you may or may not know, CUNY has been transitioning all faculty, staff, and students to Microsoft Office 365 cloud. So instead of having Microsoft Office software, everyone now gets these tools and saves docs etc in the 365 cloud.</p>
<p>Someone in a training asked about embedding the Live cloud-hosted word docs into a commons site, similar to how Google docs works, so that when they update their Word doc the commons embed is also updated. This is different from how Word and the Commons works now, where faculty have to upload the static document.</p>
<p>Some examples of sharing links from a test cloud-hosted word doc:</p>
<p><a class="external" href="https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6">https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6</a></p>
<p><iframe src="https://cuny907-my.sharepoint.com/personal/laurie_hurson91_login_cuny_edu/_layouts/15/Doc.aspx?sourcedoc={96b7fb55-e6e5-4108-958b-7b002bdb593e}&action=embedview" width="476px" height="288px" frameborder="0">This is an embedded <a target="_blank" href="https://office.com">Microsoft Office</a> document, powered by <a target="_blank" href="https://office.com/webapps">Office</a>.</iframe></p> CUNY Academic Commons - Design/UX #17018 (Reporter Feedback): Analytics for Profile Fields & Feat...https://redmine.gc.cuny.edu/issues/170182022-10-12T21:20:03ZSara Cannon
<p>Hello! Can I get some database queries for some stats on the following?</p>
<p>- Can you pull links to the top 25 most active profiles?<br />- under your profile, you see the stat “Your profile is X% complete”. Can you pull % of profiles 100% complete, % of profiles below 75% complete, % of profiles below 50% complete, and % of profiles below 25% complete<br />- % of profiles Using IM Link, How many have added IM link in the past 2 years, in the past 3 months<br />- % of profiles Using Flickr ID, How many have added Flickr ID in the past 2 years, in the past 3 months<br />- % of profiles Using Delicious ID, How many have added Delicious ID in the past 2 years, in the past 3 months<br />- % of profiles Using ORCID ID, How many have added an ORCID ID in the past 2 years, in the past 3 months<br />- % of profiles Using Google Scholar, How many have added Google Scholar in the past 2 years, in the past 3 months<br />- % of profiles Using Blog URL, How many have added Blog URL in the past 2 years, in the past 3 months<br />- % of profiles Using RSS Feed, How many have added an RSS Feed in the past 2 years, in the past 3 months<br />- % of profiles Using the status update, How many have added a status update in the past 2 years, in the past 3 months</p>
<p>Thank You</p> CUNY Academic Commons - Publicity #14504 (Reporter Feedback): Adding showcases to home page menuhttps://redmine.gc.cuny.edu/issues/145042021-05-28T12:52:19ZLaurie Hurson
<p>Hi All,</p>
<p>Can we add the Conference and OER showcase pages to the main menu on the Commons? I have access to create pages on the main site but am not sure how to add them to this main menu. I don't want to try and mess something up.</p>
<p>Two showcase pages to add to main menu, under "About":</p>
<p>Conference:https://commons.gc.cuny.edu/conferences-on-the-commons/<br />OER: <a class="external" href="https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/">https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/</a></p>
<p>Thanks!</p> CUNY Academic Commons - Support #12484 (Reporter Feedback): Sign up Code for COIL Course starting...https://redmine.gc.cuny.edu/issues/124842020-02-27T16:01:55ZLaurie Hurson
<p>Hi All,</p>
<p>I am supporting a faculty member who will be teaching a Collaborative Online International Learning (COIL) course on the Commons starting in March. In COIL courses, CUNY students take a course in tandem with other international students and they work together and interact online. This professor would like to allow the co-teachers and students from two other universities to join the COIL course site. In total it would be about 30-40 non-cuny teachers and students signing up for the coil course.</p>
<p>Would it be possible to generate a signup code for these COIL folks to join the Commons?</p> AD/O365 Transition from NonMatric to Matriculated Students - Feature #12062 (In Progress): creat...https://redmine.gc.cuny.edu/issues/120622019-11-12T20:50:21ZEmilio RodriguezCUNY Academic Commons - Support #12004 (Reporter Feedback): Notifications for spam blog commentshttps://redmine.gc.cuny.edu/issues/120042019-10-22T18:30:17ZGina Cherry
<p>You recently added functionality to the Commons so that the site administrator receives an email notification when a comment goes to spam. This worked for awhile, but today I noticed two comments in spam for which I was not notified.</p> CUNY Academic Commons - Support #11149 (Reporter Feedback): comments getting blockedhttps://redmine.gc.cuny.edu/issues/111492019-02-25T15:15:05ZMarilyn WeberMweber@gc.cuny.edu
<p>User Ralitsa Todorova writes:<br />"I am using the commons for the courses I am teaching and have a discussion board component where students needs to submit posts. Each week now, there are a handful of students whose responses get flagged as spam, even though they’ve created accounts (and I’ve made the page visible only to those with accounts) and have had posts approved that have gone through before. Is there any way to fix this so that it stops spamming their messages? I get flooded with panicked emails each weekend and it would really help if the site would stop blocking their posts."</p>
<p>I suspect you'll have follow-up questions. LMK what to ask.</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> CUNY Academic Commons - Bug #10262 (Reporter Feedback): Newsletter Plugin: Broken Image at Bottom...https://redmine.gc.cuny.edu/issues/102622018-08-29T21:53:46ZMark Webb
<p>Hi,</p>
<p>I am writing on behalf of the Center for Place Culture and Politics. We are having an issue with the Newsletter plugin. Every time we send out a newsletter using this plugin there is a broken image with the letters Hr at the bottom. I do not see anything in the html code of the newsletters to indicate why this appears. I have attached what it looks like here. Any ideas what is going on? Thanks!</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> NYCDH Community Site - Feature #2573 (Reporter Feedback): Add dh_nyc twitter list feed to sitehttps://redmine.gc.cuny.edu/issues/25732013-05-16T21:11:46ZMark Newtonmnewton@columbia.edu