CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-04-28T14:45:02ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #18133 (Hold): Elementor builder problemhttps://redmine.gc.cuny.edu/issues/181332023-04-28T14:45:02ZMarilyn WeberMweber@gc.cuny.edu
<p>From Indranil Choudhury, Via ZendesK:</p>
<p>I'm working with CITE CUNY<<a class="external" href="https://computinged.commons.gc.cuny.edu/">https://computinged.commons.gc.cuny.edu/</a>> and I've encountered a few issues that I haven't had luck solving. [note from Marilyn - first issue is a separate ticket]</p>
<p>2. When using the Elementor builder with the Elementor Hello theme, when I try to apply a site kit, I get an error. This seems to be a common issue, and the solution is outlined here<<a class="external" href="https://element.how/elementor-kit-something-went-wrong/&gt;">https://element.how/elementor-kit-something-went-wrong/&gt;</a>, but I don't think I can access those settings.</p> CUNY Academic Commons - Bug #16540 (Reporter Feedback): Resolution Size Issue with Shuttershot themehttps://redmine.gc.cuny.edu/issues/165402022-07-27T16:14:04ZLaurie Hurson
<p>Hi All,</p>
<p>I have an inquiry from a professor about a resolution issue on this site: <a class="external" href="https://fonetica.commons.gc.cuny.edu/">https://fonetica.commons.gc.cuny.edu/</a></p>
<p>The site appears fine at first but then the Commons footers loads over most of the site. I think this might be a theme issue but don't want to un-install and reset the design of the site. Are you able to identify if this is a bug with the "Shuttershot" theme without un-installing? (if not that's fine). If it is a bug with the theme, can it be resolved?</p>
<p>I recognize that this is a pretty old theme so if not worth patching the bug, perhaps I need to source a newer similar theme for activation on the Commons. And even if we can resolve the bug, maybe we turn this theme off as an option for new sites?</p>
<p>(on another note, i think this warrants a review of our 65 themes, which i can plan to get to during the fall semester)</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #14987 (New): Elementor update causes database freeze-uphttps://redmine.gc.cuny.edu/issues/149872021-11-23T21:19:15ZBoone Gorgesboone@gorg.es
<p>On Nov 9 and Nov 23, as part of regular maintenance updates, I tried updating Elementor from version 3.4.4 to the latest version (3.4.6 or 3.4.8). Both times, the Commons database was brought to a halt by an influx of database connections, within minutes.</p>
<p>See <a class="external" href="https://redmine.gc.cuny.edu/issues/14986">https://redmine.gc.cuny.edu/issues/14986</a>, <a class="external" href="https://redmine.gc.cuny.edu/issues/14951">https://redmine.gc.cuny.edu/issues/14951</a></p>
<p>Effective immediately, I won't be updating Elementor anymore during regular maintenance updates. Specifically, I will add it to the list of blocked plugins in my wp-cli-cac update tools. Ray, if you have your own version of these tools, please do the same.</p>
<p>The next time Elementor is updated to a new major version, say 3.5, I might consider trying the update again in isolation. I'll leave this ticket open for further investigation.</p> CUNY Academic Commons - Bug #12573 (New): CommentPress Core Issueshttps://redmine.gc.cuny.edu/issues/125732020-03-24T17:51:05Zscott vothscott.voth@verizon.net
<p>I have retested following the release and there are still some issues:</p>
<ol>
<li>the footer is does not display correctly</li>
<li>"Create A New Doc" goes to create a new group/site/group+site (Special Pages)</li>
<li> Site Home goes to CAC Homepage (Special Pages)</li>
<li>Recently Active button shows all Commons members who are recently active</li>
<li>Who is Online shows all Commons members who are online</li>
<li>If you change the theme to a non commentpress theme, and try to change back, you can only change to Comment Default theme, not the Modern theme (you have to deactivate plugin and reactivate to get to the Modern theme again)</li>
</ol>
<p>Most of these are not terribly serious, and the plugin still works, but it would be nice to get them fixed in the future, when there is time.</p> CUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Bug #9926 (New): twitter-mentions-as-comments cron jobs can run longhttps://redmine.gc.cuny.edu/issues/99262018-06-14T02:32:33ZBoone Gorgesboone@gorg.es
<p>Just logged a long request triggered by a cron job in twitter-mentions-as-comments. It appears that the plugin does an hourly check that involves pulling up every single post on the site. This can take a very long time when a site has many posts. The plugin has no obvious internal mechanism for dividing this process into batches.</p>
<p>The plugin hasn't been updated in 5 years, so we might consider disabling it. Here are the sites where it's running:</p>
<pre><code>[0] => <a class="external" href="http://connections.commons.gc.cuny.edu">http://connections.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitp.commons.gc.cuny.edu">http://jitp.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://newtestsite.commons.gc.cuny.edu">http://newtestsite.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://eshtestcac.commons.gc.cuny.edu">http://eshtestcac.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://arctest2.commons.gc.cuny.edu">http://arctest2.commons.gc.cuny.edu</a><br /> [3] => <a class="external" href="http://acert.commons.gc.cuny.edu">http://acert.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://jitpdev.commons.gc.cuny.edu">http://jitpdev.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitpstaging.commons.gc.cuny.edu">http://jitpstaging.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://foodscholar.commons.gc.cuny.edu">http://foodscholar.commons.gc.cuny.edu</a></code></pre>
<p>I'll start by putting 15 minutes in to see if I can rewrite the plugin to use separate cron tasks for each post.</p> CUNY Academic Commons - Bug #9515 (Reporter Feedback): Text to Speech plugin - "More Slowly" chec...https://redmine.gc.cuny.edu/issues/95152018-04-04T14:06:23Zscott vothscott.voth@verizon.net
<p>Hi Ray - Thanks for activating. Samuel is reporting that the checkbox "More Slowly" is not slowing down the speech when he checks it. Can you take a look? Site is <a class="external" href="https://elementaryitalian.commons.gc.cuny.edu/">https://elementaryitalian.commons.gc.cuny.edu/</a></p>
<p>We had to deactivate one plugin (media element html5) to get some pages to show the change - maybe another plugin is causing troubles? The checkbox is in the footer of each page.</p>
<p>here is a link to the original request - <a class="external" href="https://redmine.gc.cuny.edu/issues/9370">https://redmine.gc.cuny.edu/issues/9370</a></p> CUNY Academic Commons - Bug #9289 (Reporter Feedback): Email Users Pluginhttps://redmine.gc.cuny.edu/issues/92892018-02-26T19:30:07ZLaurie Hurson
<p>Several faculty participating in the OER Fellows program to run their courses on the Commons did not want to setup a group and therefore wanted to send students emails through their course site. They attempted to use the email users plugin but it appears the plugin is not sending emails correctly.</p>
<p>The plugin has two methods of sending email, to individuals or to groups. Through the Individual send area an Admin can select multiple individuals. Through the Group send area, an Admin can choose a group to send to based on user roles on the site (i.e. Author, Editor, etc). Several issues have been reported from faculty using this plugin.</p>
<p>In the individual area, when several users are selected (using crtl key) only some students receive the email. The faculty members confirm this because once the email is "sent" the plugin reports that the email has been sent to 23 of 25 users. This has happened on the following sites:</p>
<pre><code><a class="external" href="https://bmccsoc124.commons.gc.cuny.edu/">https://bmccsoc124.commons.gc.cuny.edu/</a> -- 23 of 25 student Authors receive email<br /> <a class="external" href="https://bmccsoc144.commons.gc.cuny.edu/">https://bmccsoc144.commons.gc.cuny.edu/</a> -- 16 of 25 student Authors received email.<br /><a class="external" href="https://soc100munshi.commons.gc.cuny.edu/">https://soc100munshi.commons.gc.cuny.edu/</a> -- Students are subscribers, only half received emails</code></pre>
<p>In the group send area, often user role types are missing from the list of groups to send emails to. This has happened on the following sites:</p>
<p><a class="external" href="https://bmccsoc091.commons.gc.cuny.edu/">https://bmccsoc091.commons.gc.cuny.edu/</a> -- Author Role missing from Group area<br /><a class="external" href="https://bmccasnmunshi.commons.gc.cuny.edu">https://bmccasnmunshi.commons.gc.cuny.edu</a> --Author role missing from group area<br /><a class="external" href="https://freequeercuny.commons.gc.cuny.edu/">https://freequeercuny.commons.gc.cuny.edu/</a> -- Author role missing from group area</p> CUNY Academic Commons - Feature #8211 (New): Theme Suggestions: Material Design-Inspired Themeshttps://redmine.gc.cuny.edu/issues/82112017-05-30T16:07:25ZMargaret Galvan
<p>As part of my Theme Assessment (<a class="external" href="https://redmine.gc.cuny.edu/issues/7828">https://redmine.gc.cuny.edu/issues/7828</a>), I am identifying and suggesting new themes for the Commons to adopt.</p>
<p>In this thread, I am suggesting recently updated themes found in the WordPress.org repository that are built off of Google's Material Design: <a class="external" href="https://material.io/guidelines/">https://material.io/guidelines/</a><br />To note, all of these themes are responsive, and Material Design thoughtfully approaches accessibility, which Luke wanted me to prioritize: <a class="external" href="https://material.io/guidelines/usability/accessibility.html">https://material.io/guidelines/usability/accessibility.html</a></p>
<p>The first definite suggestion is <strong>Materialize</strong>, which DH scholar Anastasia Salter has adopted for a web project, as she discusses here: <a class="external" href="http://www.chronicle.com/blogs/profhacker/thinking-digital-with-external-review-materials/64127">http://www.chronicle.com/blogs/profhacker/thinking-digital-with-external-review-materials/64127</a><br />Here's the theme info: <a class="external" href="https://wordpress.org/themes/materialize/">https://wordpress.org/themes/materialize/</a></p>
<p>Some other potential suggestions:<br /><strong>Teslata</strong> <a class="external" href="https://wordpress.org/themes/teslata/">https://wordpress.org/themes/teslata/</a><br /><strong>Sirius Lite</strong> <a class="external" href="https://wordpress.org/themes/sirius-lite/">https://wordpress.org/themes/sirius-lite/</a><br /><strong>SEO WP</strong> <a class="external" href="https://wordpress.org/themes/seo-wp/">https://wordpress.org/themes/seo-wp/</a><br /><strong>CPMmagz</strong> <a class="external" href="https://wordpress.org/themes/cpmmagz/">https://wordpress.org/themes/cpmmagz/</a><br /><strong>Hestia</strong> <a class="external" href="https://wordpress.org/themes/hestia/">https://wordpress.org/themes/hestia/</a></p> CUNY Academic Commons - Bug #6356 (Reporter Feedback): Should Subscribe2 be deprecated?https://redmine.gc.cuny.edu/issues/63562016-10-19T14:36:44ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>We might want to investigate the Subscribe 2 plugin... these users -- <a class="external" href="https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools">https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools</a> -- don't look real.</p>
<p>Don't think it causes much harm, but we might look to see if this plugin is being utilized on the Commons and deprecate if not. Could be part of a larger effort to identify best methods for facilitating notification of new posts and push users towards that solution.</p> CUNY Academic Commons - Support #4986 (Assigned): Prepare documentation for Zendesk re web widgethttps://redmine.gc.cuny.edu/issues/49862015-12-07T19:35:30ZMatt Goldmattgold@gmail.com
<p>Per ticket 3660, we will have to use the Zendesk web widget starting Nov 2016. Ray told me that the team did not like that widget due to its lack of customization. Can we use this ticket to prepare a complaint/feature request that I can pass on to Zendesk? Thank you.</p> CUNY Academic Commons - Bug #3939 (Hold): Activity stream support for Co-Authors Plus pluginhttps://redmine.gc.cuny.edu/issues/39392015-03-21T17:12:13ZRaymond Hoh
<p>Stemming from <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Post erroneously ascribed to wrong author in activity feed (Resolved)" href="https://redmine.gc.cuny.edu/issues/3853#note-6">#3853-6</a>, perhaps we should add activity stream support when the Co-Authors Plus plugin is used.</p>
<p>Here are some quotes from <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Post erroneously ascribed to wrong author in activity feed (Resolved)" href="https://redmine.gc.cuny.edu/issues/3853#note-6">#3853-6</a>:</p>
<blockquote>
<p>About Co-Authors Plus, do we want to do something to support multiple authors? Create a new activity stream item for each author?</p>
</blockquote>
<blockquote>
<p>I'd say this is not worth the effort for our purposes. Though this suggestion, and others on this tracker and elsewhere (<a class="issue tracker-15 status-5 priority-4 priority-default closed" title="Design/UX: Create ability to repost forums posts to other forums (Resolved)" href="https://redmine.gc.cuny.edu/issues/3178">#3178</a>), make me wonder whether BP's activity table should have an 'alias_of' column or something like that, which we could use instead of 'hide_sitewide' for hiding near-dupes. Hmmmmm....</p>
</blockquote>
<p>Currently, it's only being used on three sites so it's not widely used across the Commons. I've marked the status of this ticket to "Hold", but feel free to close.</p> CUNY Academic Commons - Bug #3691 (New): WPMU Domain Mapping Debugging on cdevhttps://redmine.gc.cuny.edu/issues/36912014-12-02T17:23:21ZRaymond Hoh
<p>As per the 1.7.5 release, there was a redirect issue with the WPMU Domain Mapping plugin during upgrade to v0.5.5 that forced us to rollback to the previous version (v0.5.4.3).</p>
<p>Boone has suggested that we help debug the latest release on cdev so we can send a patch back to the authors.</p>
<p>Can you let us know when you've set up a domain for mapping on cdev and whether you require any help in debugging?</p>
<p>Thanks!</p> CUNY Academic Commons - Support #3492 (Assigned): Add CBOX theme to the Commonshttps://redmine.gc.cuny.edu/issues/34922014-09-24T23:47:25Zscott vothscott.voth@verizon.net
<p>I was wondering if we want to have the CBOX theme as a choice for members on the Commons. Not sure if this would cause any difficulties, since it is a BP theme... Maybe with the sitewide wiki and its widgets (which we could also as a plugin option)?</p> CUNY Academic Commons - Feature #412 (Assigned): Featured Themeshttps://redmine.gc.cuny.edu/issues/4122010-11-23T19:13:51ZMatt Goldmattgold@gmail.com
<p>I'd like to make the process of choosing themes easier for our bloggers. Is there a way that we could mark/tag some themes as "featured" and then offer bloggers the chance to choose from them instead of having to slog through the entire repository?</p>