CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-26T23:03:59ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #20062 (Staged for Production Release): Quick Edit Feature Resets Pos...https://redmine.gc.cuny.edu/issues/200622024-03-26T23:03:59ZZachary Muhlbauer
<p>When I use the Quick Edit option to make changes to an existing post, the author of the post automatically resets to the first individual listed in the site's user list, regardless of who the original author was.</p>
<p>I replicated the issue in Firefox and Safari as well as across multiple themes. I also spoke with another instructor and confirmed that the Quick Edit option resets post authorship for them, too.</p>
<p>It's a nasty little bug if only because determining the original author of certain posts can be tricky and time-consuming when there isn't an available edit history for the post.</p> CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #18362 (Reporter Feedback): After entering OTP, I am redirected to a ...https://redmine.gc.cuny.edu/issues/183622023-06-14T13:53:45ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>Steps:<br />1. Logout<br />2. Go to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p>
<p>Actually Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a>.</p>
<p>Expected Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p> CUNY Academic Commons - Bug #17950 (Reporter Feedback): No longer receiving email notifications a...https://redmine.gc.cuny.edu/issues/179502023-03-31T17:48:24ZGina Cherry
<p>The last two posts I published did not generate email notifications. When I published the post today, I no longer even saw a check box option for sending the notification to the group that usually appears near the Publish button.</p>
<p><a class="external" href="https://bmcccetls.commons.gc.cuny.edu/">https://bmcccetls.commons.gc.cuny.edu/</a></p> CUNY Academic Commons - Feature #17739 (Testing Required): Embedding docs from Word in Microsoft ...https://redmine.gc.cuny.edu/issues/177392023-02-28T17:06:40ZLaurie Hurson
<p>Hi All,</p>
<p>As you may or may not know, CUNY has been transitioning all faculty, staff, and students to Microsoft Office 365 cloud. So instead of having Microsoft Office software, everyone now gets these tools and saves docs etc in the 365 cloud.</p>
<p>Someone in a training asked about embedding the Live cloud-hosted word docs into a commons site, similar to how Google docs works, so that when they update their Word doc the commons embed is also updated. This is different from how Word and the Commons works now, where faculty have to upload the static document.</p>
<p>Some examples of sharing links from a test cloud-hosted word doc:</p>
<p><a class="external" href="https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6">https://cuny907-my.sharepoint.com/:w:/g/personal/laurie_hurson91_login_cuny_edu/EVX7t5bl5ghBlYt7ACvbWT4B1D7pj40Z0EC3MveWkMT8HA?e=0wjaf6</a></p>
<p><iframe src="https://cuny907-my.sharepoint.com/personal/laurie_hurson91_login_cuny_edu/_layouts/15/Doc.aspx?sourcedoc={96b7fb55-e6e5-4108-958b-7b002bdb593e}&action=embedview" width="476px" height="288px" frameborder="0">This is an embedded <a target="_blank" href="https://office.com">Microsoft Office</a> document, powered by <a target="_blank" href="https://office.com/webapps">Office</a>.</iframe></p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #17697 (Reporter Feedback): plugin requesthttps://redmine.gc.cuny.edu/issues/176972023-02-21T17:09:54ZLaurie Hurson
<p>Hi All,</p>
<p>A faculty member would like to have pop ups on certain pages of the site. She would like to test these two pop up plugins to see which one works better for her needs.</p>
<p>1. <a class="external" href="https://wordpress.org/plugins/popup-maker/">https://wordpress.org/plugins/popup-maker/</a><br />2. <a class="external" href="https://wordpress.org/plugins/wp-terms-popup/">https://wordpress.org/plugins/wp-terms-popup/</a></p>
<p>Can we install? Waiting on a link from the faculty member so we can active as needed on her site only.</p> CUNY Academic Commons - Bug #16682 (Reporter Feedback): User cannot see "My sites" https://redmine.gc.cuny.edu/issues/166822022-08-29T14:51:41ZLaurie Hurson
<p>Hi All,</p>
<p>I was on a meeting this morning where the user was sharing her screen.</p>
<p>User: <a class="external" href="https://commons.gc.cuny.edu/members/towallp/">https://commons.gc.cuny.edu/members/towallp/</a></p>
<p>Site: <a class="external" href="https://towallp.commons.gc.cuny.edu/">https://towallp.commons.gc.cuny.edu/</a></p>
<p>A couple issues here:</p>
<p>1. The user has no "my sites" tab on "Sites" page when logged in<br />2. Site does not come up as linked to users account<br />3. Site is not returned in search in sites directory</p>
<p>I am not sure what is going on here but I think there is a bug somewhere in the linking of the site and user.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Support #14994 (In Progress): Clear Cache on CDEVhttps://redmine.gc.cuny.edu/issues/149942021-11-28T21:40:40Zscott vothscott.voth@verizon.net
<p>Things are off on the Dev site again. Can you clear CDEV cache?</p> AD/O365 Transition from NonMatric to Matriculated Students - Feature #12062 (In Progress): creat...https://redmine.gc.cuny.edu/issues/120622019-11-12T20:50:21ZEmilio RodriguezCUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Feature #10380 (In Progress): Remove blacklisted pluginshttps://redmine.gc.cuny.edu/issues/103802018-09-25T14:52:36ZBoone Gorgesboone@gorg.es
<p>I'd like to do a review over the next few releases of blacklisted plugins. These are plugins that are unavailable on Dashboard > Plugins, but may still be running on existing sites. For those that are running only on a small handful of sites, it may be worth removing the plugin from the codebase altogether. This data will take some time to collect.</p>
<p>Scott, I'm copying you in case I have questions on any of them.</p> CUNY Academic Commons - Bug #9289 (Reporter Feedback): Email Users Pluginhttps://redmine.gc.cuny.edu/issues/92892018-02-26T19:30:07ZLaurie Hurson
<p>Several faculty participating in the OER Fellows program to run their courses on the Commons did not want to setup a group and therefore wanted to send students emails through their course site. They attempted to use the email users plugin but it appears the plugin is not sending emails correctly.</p>
<p>The plugin has two methods of sending email, to individuals or to groups. Through the Individual send area an Admin can select multiple individuals. Through the Group send area, an Admin can choose a group to send to based on user roles on the site (i.e. Author, Editor, etc). Several issues have been reported from faculty using this plugin.</p>
<p>In the individual area, when several users are selected (using crtl key) only some students receive the email. The faculty members confirm this because once the email is "sent" the plugin reports that the email has been sent to 23 of 25 users. This has happened on the following sites:</p>
<pre><code><a class="external" href="https://bmccsoc124.commons.gc.cuny.edu/">https://bmccsoc124.commons.gc.cuny.edu/</a> -- 23 of 25 student Authors receive email<br /> <a class="external" href="https://bmccsoc144.commons.gc.cuny.edu/">https://bmccsoc144.commons.gc.cuny.edu/</a> -- 16 of 25 student Authors received email.<br /><a class="external" href="https://soc100munshi.commons.gc.cuny.edu/">https://soc100munshi.commons.gc.cuny.edu/</a> -- Students are subscribers, only half received emails</code></pre>
<p>In the group send area, often user role types are missing from the list of groups to send emails to. This has happened on the following sites:</p>
<p><a class="external" href="https://bmccsoc091.commons.gc.cuny.edu/">https://bmccsoc091.commons.gc.cuny.edu/</a> -- Author Role missing from Group area<br /><a class="external" href="https://bmccasnmunshi.commons.gc.cuny.edu">https://bmccasnmunshi.commons.gc.cuny.edu</a> --Author role missing from group area<br /><a class="external" href="https://freequeercuny.commons.gc.cuny.edu/">https://freequeercuny.commons.gc.cuny.edu/</a> -- Author role missing from group area</p> CUNY Academic Commons - Bug #3419 (Testing Required): Neatening the display of messages on group ...https://redmine.gc.cuny.edu/issues/34192014-08-28T22:52:45ZMatt Goldmattgold@gmail.com
<p>Received a bunch of requests to join a private group today, and some users included notes. When I went to the approval screen (Group Home page > Admin > Requests) the "Accept" button and the text of the message were overlaid on top of one another. We should clean up the display here so that the text can be read.</p>