CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-08T17:41:09ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19928 (New): Forum Topic by Email Statshttps://redmine.gc.cuny.edu/issues/199282024-03-08T17:41:09ZRaymond Hoh
<p>Matt wanted to know the number of topics created by email vs. total number of topics.</p>
<p>Here are the stats:</p>
<p>2024 - 192/515 (so far)<br />2023 - 964/3260<br />2022 - 1058/3272<br />2021 - 1333/4010<br />2020 - 1284/4225<br />2019 - 801/2604<br />2018 - 405/2868<br />2017 - 104/1540<br />2016 - 116/1430<br />2015 - 65/1414<br />2014 - 12/1305</p> CUNY Academic Commons - Bug #18235 (Hold): Lots of failed Cavalcade tasks as of 2023-05-13https://redmine.gc.cuny.edu/issues/182352023-05-16T16:22:18ZRaymond Hoh
<p>Was just checking the failed Cavalcade tasks log and noticed something peculiar. As of 2023-05-13 17:33:05 GMT and on, we've had a consistent stream of failed tasks.</p>
<p>Run the following MySQL query to view all results:</p>
<pre>
select * from wp_cavalcade_jobs where timestamp > '2023-05-13 17:32:00' and status = 'failed' order by id desc;
</pre>
<p>As the time of posting, the total number of failed jobs since about three days ago is greater than 15,000. Usually, the number is only a couple failed tasks a day.</p>
<p>I haven't done any further investigation yet, but just wanted to post this issue for now.</p> CUNY Academic Commons - Bug #16655 (New): Formatting on CETLS Events pagehttps://redmine.gc.cuny.edu/issues/166552022-08-24T17:47:40ZGina Cherry
<p>The formatting of my site's events page appears to have changed, even though I have not made any changes to it. Any idea what might have happened?</p>
<p><a class="external" href="https://cetls.bmcc.cuny.edu/events/">https://cetls.bmcc.cuny.edu/events/</a></p> CUNY Academic Commons - Bug #16177 (New): Switch to Inbound mode for RBEhttps://redmine.gc.cuny.edu/issues/161772022-05-30T20:32:45ZRaymond Hoh
<p>For the reply-by-email plugin, we use IMAP mode, which relies on connecting to a GMail account to check for new replies and posting items to the Commons.</p>
<p>This isn't the best for performance because IMAP mode uses a long-running process to do the new email checks. RBE also has another mode called Inbound mode, which works on a per-email basis. This mode is already being used to create new forum topics with a custom, group email address (<code>GROUP@groups.commons.gc.cuny.edu</code>), but we haven't fully switched over to using Inbound for replies and private messages because IMAP was already in use.</p>
<p>Some things-to-do before switching:</p>
<p>1. Since we already have set up the <code>GROUP@groups.commons.gc.cuny.edu</code> email address for new forum topics, would it be okay to keep using this email domain for replies as well? (Regular reply email addresses would look something like <code>fb2da051ba2b7220193cca6ada@groups.commons.gc.cuny.edu</code>). The alternative is to set up another email address domain like <code>X@reply.commons.gc.cuny.edu</code>, but RBE hasn't been tested with two different email domains yet. Some background info here: <a class="external" href="https://redmine.gc.cuny.edu/issues/2880#note-24">https://redmine.gc.cuny.edu/issues/2880#note-24</a>. I'd say for now, we should keep using the same email domain unless anyone has any objections.</p>
<p>2. Once we switch to Inbound mode exclusively, replying to older items with the <code>cunyacademiccommons+IDENTIFIER@gmail.com</code> GMail address would no longer work. I was thinking we can set up an auto-replier in GMail, so if a new email matches the body of the RBE format, an auto-reply with the following message could be sent:</p>
<pre>
Hi,
You attempted to reply to our older reply-by-email address that is no longer in service. We have transitioned to a new email address.
If you would like to try emailing your reply with the new email address, please copy the IDENTIFIER portion of the "To" email address in the format of:
cunyacademiccommons+IDENTIFIER@gmail.com
to:
IDENTIFIER@groups.commons.gc.cuny.edu
And resend your previous email using this new email address.
You can always login to the CUNY Academic Commons to view your thread and make your reply there as well.
If you have any questions, please contact us at support@cunycommons.zendesk.com.
</pre> CUNY Academic Commons - Bug #13430 (New): Delay in RBEhttps://redmine.gc.cuny.edu/issues/134302020-10-06T12:27:23ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Have noticed that Reply By Email forum posts are taking a while to go through... here's one I sent this morning at 7:02 to the TLC Group that took over an hour to land: <a class="external" href="https://commons.gc.cuny.edu/?p=99426">https://commons.gc.cuny.edu/?p=99426</a>. Similar thing happened yesterday with <a class="external" href="https://commons.gc.cuny.edu/?p=99360">https://commons.gc.cuny.edu/?p=99360</a>.</p> CUNY Academic Commons - Bug #10262 (Reporter Feedback): Newsletter Plugin: Broken Image at Bottom...https://redmine.gc.cuny.edu/issues/102622018-08-29T21:53:46ZMark Webb
<p>Hi,</p>
<p>I am writing on behalf of the Center for Place Culture and Politics. We are having an issue with the Newsletter plugin. Every time we send out a newsletter using this plugin there is a broken image with the letters Hr at the bottom. I do not see anything in the html code of the newsletters to indicate why this appears. I have attached what it looks like here. Any ideas what is going on? Thanks!</p> CUNY Academic Commons - Bug #9346 (New): Clone cetls.bmcc.cuny.edu for developmenthttps://redmine.gc.cuny.edu/issues/93462018-03-05T20:45:01ZOwen Roberts
<p>Hi there,</p>
<p>I'm working on some change to the BMCC CETLS site at cetls.bmcc.cuny.edu and it would be great to have a development clone available for testing, something at celtsdev.bmcc.cuny.edu if possible.</p>
<p>Thanks!</p>
<p>Owen</p> CUNY Academic Commons - Bug #9060 (Hold): Problems with CBox image library / uploadhttps://redmine.gc.cuny.edu/issues/90602018-01-05T14:46:36ZLisa Rhodylrhody@gc.cuny.edu
<p>Hi there.. I know this is more of a CBOX question than a Commons issue, but I'm hoping you all might have an idea as to what's going on. I've created a CBOX install at dhinstitutes.org. On that CBOX install, there is a sub-domain wordpress site (dhinstitutes.org/june2018). I can upload images to the Media Library on the main CBOX site, but I am unable to get any images to upload correctly on the sub-domain. I've double checked, and the images are below the max-upload threshold. They are the correct format, etc. etc. When they are "uploading" WordPress goes through all the motions, but no thumbnail appears.. just a gray box. When you try to edit the image in the Media Library, the image is there and can be edited; however, when you select the image from the media library to insert into a page or post, it shows up as a gray box. Any idea what's going on?</p> CUNY Academic Commons - Bug #8991 (Hold): RBE duplicate email message issuehttps://redmine.gc.cuny.edu/issues/89912017-12-11T21:01:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- I received a message saying that I was trying to post a message via RBE that had already been posted. It is true that I had posted the same message via RBE, but it was to a different group. I received the following message when I did:</p>
<p>Hi there,</p>
<p>Unfortunately, your new forum topic could not be posted because it appears you already created this topic before.</p>
<p>Here is a copy of your attempted topic:</p>
<p>"Forwarded message:</p> CUNY Academic Commons - Bug #8440 (New): Create Test Email Accounts for Onboarding Projecthttps://redmine.gc.cuny.edu/issues/84402017-07-26T11:05:46ZStephen Realsbrnlb@gmail.com
<p>This issue is intended to ensure that we don't forget to create a bunch (not sure how big a bunch is) of test email accounts that we can "invite" to join the commons when testing the upcoming revised Onboarding process.</p> CUNY Academic Commons - Bug #7928 (New): Duplicate Forum posthttps://redmine.gc.cuny.edu/issues/79282017-04-07T16:57:35ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>posted through web form, posted twice: <a class="external" href="https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/topic/tomorrows-weekly-check-in/#post-54584">https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/topic/tomorrows-weekly-check-in/#post-54584</a></p> CUNY Academic Commons - Bug #6995 (Assigned): member filter on homepage not workinghttps://redmine.gc.cuny.edu/issues/69952016-12-08T02:12:46ZMatt Goldmattgold@gmail.com
<p>when I go to the homepage and try to filter users by active / newest, the list refreshes but shows the same members in the same orde</p> CUNY Academic Commons - Bug #6671 (Assigned): "Post too often" RBE error messagehttps://redmine.gc.cuny.edu/issues/66712016-11-11T14:55:22ZMatt Goldmattgold@gmail.com
<p>Hi Ray,</p>
<p>I sent a reply by email to the CAC group just now. The message posted, but I also received an error message by email -- please see attached</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5317 (Reporter Feedback): Notifications of New Post Didn't Come https://redmine.gc.cuny.edu/issues/53172016-03-10T21:55:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>An editor on the TLC site just posted this post -- <a class="external" href="https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/">https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/</a> -- and no email notification came through the affiliated BP Group (she is also a member of the group), and no activity item appeared. When I (as admin) unpublished and then republished her post, the notification came and the activity was logged.</p>
<p>Doesn't seem like this is expected behavior, unless I'm missing something, so wanted to report.</p>