CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-10-06T23:06:22ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Design/UX #18995 (New): Clarifying 'delete account' texthttps://redmine.gc.cuny.edu/issues/189952023-10-06T23:06:22ZColin McDonald
<p>After discussing the deleted account problems in <a class="issue tracker-3 status-4 priority-4 priority-default" title="Support: Sites missing pages, menus, icons, banners (Reporter Feedback)" href="https://redmine.gc.cuny.edu/issues/18982">#18982</a> during the community call today, we agreed we should strengthen/clarify the text and prompts on the Delete Account screen in Settings.</p>
<p>I've attached how it looks/reads right now, though of course this will change visually with the upcoming release.</p>
<p>Boone, for starters, can you help us confirm the content types that will be removed when an account is deleted? Posts, pages, uploaded media, files in any Group libraries, etc? Is it easy to get a list of those?</p>
<p>Then we will figure out how much to say on the screen itself, while linking out to documentation that covers the other deletion implications. We should at least say up front that before deleting your account, you should attempt to contact fellow admins of any jointly-managed Sites or Groups to ensure they have re-attributed anything they want to save before your deletion.</p> CUNY Academic Commons - Design/UX #17677 (New): Cataloguing notification typeshttps://redmine.gc.cuny.edu/issues/176772023-02-16T18:54:32ZBoone Gorgesboone@gorg.es
<p>Following up on a recent dev call, here's a list of unique notification types on the Commons:</p>
<pre>
| added_reader |
| bbp_new_reply |
| comment_mention |
| followedpaper_comment |
| followedpaper_edit |
| friendship_accepted |
| friendship_request |
| group_invite |
| membership_request_accepted |
| membership_request_rejected |
| member_promoted_to_admin |
| member_promoted_to_mod |
| mypaper_comment |
| new_at_mention |
| new_membership_request |
| new_message |
| new_wire_post |
| pending_booking |
</pre>
<p>We can eliminate several that are related to Social Paper: <code>added_reader</code>, <code>comment_mention</code>, <code>followedpaper_comment</code>, <code>followedpaper_edit</code>, <code>mypaper_comment</code>. In addition, <code>new_wire_post</code> is linked to a feature that we no longer have on the Commons. This leaves us with:</p>
<p>1. bbp_new_reply - Created by bbPress for user A when user B posts a reply to a forum topic or reply written by A. <br />2. friendship_accepted - Created by BP for user A when user B accepts a friendship request that A sent to B.<br />3. friendship_request - Created by BP for user A when user B sends a friendship request to A.<br />4. group_invite - Created by BP for user A when user B invites A to join a group.<br />5. membership_request_accepted - Created by BP for user A when A requests membership in a group, and the group's admin approves the request<br />6. membership_request_rejected - Created by BP for user A when A requests membership in a group, and the group's admin rejects the request<br />7. member_promoted_to_admin - Created by BP for user A when A is promoted in a group from 'member' to 'admin'<br />8. member_promoted_to_mod - Created by BP for user A when A is promoted in a group from 'member' to 'mod'<br />9. new_at_mention - Created by BP for user A when A is at-mentioned anywhere tracked by BuddyPress. Notably for our purpose, this includes blog posts, blog comments, forum posts.<br />10. new_membership_request - Created by BP for user A when A is the admin of a private group, and user B requests membership in that group<br />11. new_message - Created by BP for user A when A receives a private message<br />12. pending_booking - Created by the events-manager plugin for user A when user A has created an event with booking, and user B books for that event. events-manager is <strong>not</strong> a plugin that we run on the main site, so this must be something that happens on secondary sites</p>
<p>Of these, a number are purely informational. 1, 2, 5, 6, 7, 8, 9, 12 A right-hand notifications pane could have a message that summarizes the information ("So-and-so replied to your forum post") and then links to that content.</p>
<p>Several of them have obvious follow-up actions. 3, 4, 10, perhaps 11. A right-hand notifications pane could have a link that points you to the page where you'd perform the action, or perhaps it could show you the interface for actually performing the action (ie, accepting the friendship).</p>
<p>I hope this is a helpful start.</p> CUNY Academic Commons - Design/UX #15210 (New): Google Analytics improvementshttps://redmine.gc.cuny.edu/issues/152102022-01-21T23:17:49ZColin McDonald
<p>Sara's asked how she can see how often users are clicking on links in the various parts of the public/private new homepage. I'm not sure our Google Analytics (GA) setup is configured for this currently, and I pretty quickly hit my own knowledge and implementation limits on it so wanted to throw it to the dev team here.</p>
<p>If I understand correctly, we need to use the new GA-4 (as opposed to Universal Analytics or UA, see <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: Google Analytics 4 tagging (Resolved)" href="https://redmine.gc.cuny.edu/issues/13511">#13511</a>) features to do this. I also believe we'll need to set up Events that recognize clicks in different areas of the page. I took a stab below at outlining the different sections. From here though, I'm a bit out of my depth. I think this is more of a challenge due to the dynamic nature of the link lists -- the URL of the link is actually less important, for these purposes, than if I clicked on it in My Sites or Activity From My Campus or wherever. It may matter that most of these links may not technically be "outbound" by GA's definition because they're still on the commons.gc.edu domain, but that's unclear to me too.</p>
<p>I'm not sure if we could tie different GA-4 events via CSS class to these sections or something similar, or if we need to append additional CSS or other code to structure this correctly. I also assume we'll be inserting more GA-4 code into the site, whether it makes sense to do that manually or via the Google Tag Manager service seemingly offered for things like this. GA-4 collects general events like all 'clicks' automatically, but nothing more granular without customization:</p>
<p><a class="external" href="https://support.google.com/analytics/answer/9234069?hl=en&ref_topic=9756175">https://support.google.com/analytics/answer/9234069?hl=en&ref_topic=9756175</a></p>
<p>I'm also not really sure of the best way to track clicks on the more universal parts of the site, like the header (nav) and footer. There used to be a Chrome extension that was half-decent at this, but Google stopped supporting/updating that in 2019.</p>
<p>I think I'll leave it here for now, in the hopes that Boone/Ray/Jeremy have some experience to bear here, or can at least pick up the more technical parts of this thread. Let me know what else I can do to help steer and describe this.</p>
<p>One last thing - Sara would also like to be able to see how often the People page filters are being used, and which aspects are the most popular. I believe we set up something like this in <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Track directory filter use in Google Analytics (Resolved)" href="https://redmine.gc.cuny.edu/issues/11760">#11760</a>, but I'm not sure if it's still functional or how to find it in our Analytics dashboard.</p>
<p>Distinct Sections to Track Clicks, public homepage:<br />- Register / Login / Learn More top blade<br />- Latest News<br />- Featured Sites<br />- Active Sites<br />- Featured Groups<br />- Active Groups<br />- Members</p>
<p>Distinct Sections to Track Clicks, private homepage:<br />- Under-avatar links<br />- My Sites<br />- My Groups<br />- Latest News<br />- Shortcuts (by URL might be helpful here)<br />- CUNY-Wide Activity<br />- Campus Activity<br />- Featured Groups<br />- Groups Across CUNY<br />- Campus Groups<br />- Featured Sites<br />- Sites Across CUNY<br />- Campus Sites<br />- Members Across CUNY<br />- Campus Members</p> CUNY Academic Commons - Design/UX #11843 (New): Tweaking the Gutenberg Editor Interfacehttps://redmine.gc.cuny.edu/issues/118432019-09-10T18:58:33ZLaurie Hurson
<p>Continuing a discussion that began in ticket <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: CC Image Plugin (Resolved)" href="https://redmine.gc.cuny.edu/issues/11833">#11833</a>: CC Image Plugin: <a class="external" href="https://redmine.gc.cuny.edu/issues/11833">https://redmine.gc.cuny.edu/issues/11833</a></p>
<p>When a user is editing in the Gutenberg block editor view, the "Simple CSS" field is open/visible by default. This has confused multiple people who have entered post content in this field instead of into the content field. We may want to consider making the default setting for the "Simple CSS" area to closed/minimized.</p>
<p>Additionally, the content area where users enter the body of their post or page is poorly defined as the main place to enter info. The directional text in the content area is very small and the color contrast likely does not meet accessibility standards. We may want to consider reformatting this text in the block editor to make it more accessible and user friendly.</p>
<p>I think this also raises larger issues of accessibility of the block editor in general. Accessibility issues associated with the block editor were raised when Gutenberg was released but I am not sure how many of these issues have actually been addressed and fixed. I think Boone may know more about this?</p> CUNY Academic Commons - Design/UX #10580 (New): Primary nav item reviewhttps://redmine.gc.cuny.edu/issues/105802018-10-24T16:29:02ZBoone Gorgesboone@gorg.es
<p>This is primarily about the main nav under the Commons logo throughout the main site, but probably also affects the "CUNY Academic Commons" dropdown at the upper-left of the toolbar.</p>
<p>Let's gather some analytic data about the use of these nav items, and think about how and whether to restructure the IA, or represent them differently (especially on mobile?).</p>
<p>Previously: <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Remove 1 item from main nav bar when we add courses (Resolved)" href="https://redmine.gc.cuny.edu/issues/10229">#10229</a>.</p> CUNY Academic Commons - System Upgrade #8078 (Assigned): CommentPress Updateshttps://redmine.gc.cuny.edu/issues/80782017-05-02T16:59:09ZMargaret Galvan
<p>It looks like we need to do some housekeeping regarding CommentPress as we have, in effect, multiple versions activated because of how the theme/plugin has grown and changed its name along with updates.</p>
<p>In the past, you would activate the CommentPress theme and then also activate certain CommentPress plugins to make CommentPress work. Now, you simply activate the CommentPress Core plugin (<a class="external" href="https://wordpress.org/plugins/commentpress-core/">https://wordpress.org/plugins/commentpress-core/</a>), which has a theme embedded. That means that we need to remove the out-of-date CommentPress theme, as well as these two CommentPress plugins: Commentpress Ajaxified, CommentPress</p>
<p>I have looked into these two CommentPress plugins on our GitHub install and verified that both were updated 6 years ago (cp-ajax-comments, commentpress), which verifies that they are just as outdated as the CommentPress theme (also updated 6 years ago). <a class="external" href="https://github.com/cuny-academic-commons/cac/tree/1.10.x/wp-content/plugins">https://github.com/cuny-academic-commons/cac/tree/1.10.x/wp-content/plugins</a></p>
<p>Additionally, we should update the CommentPress Core plugin. We are at version 3.9.3, but the most recent version is 3.4: <a class="external" href="http://futureofthebook.org/commentpress/download/">http://futureofthebook.org/commentpress/download/</a></p> CUNY Academic Commons - Design/UX #7624 (New): BP Notificationshttps://redmine.gc.cuny.edu/issues/76242017-02-04T15:12:48ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Opening a thread to discuss notifications, which I sometimes find confusing.</p>
<p>Currently, when I'm on a subsite, I have one notification -- bbp_new_reply</p>
<p>When I click bbp_new_reply, I'm taken to my profile page. Then, the notification drop-down shows the detail of the reply -- "You have one new reply to x post by y person." If I click that, then I'm taken to the reply in the forum (and the notification is cleared).</p>
<p>When I click the notification icon itself from the subsite, I'm taken to <a class="external" href="https://commons.gc.cuny.edu/members/lwaltzer/notifications/">https://commons.gc.cuny.edu/members/lwaltzer/notifications/</a>, where my notification is listed. I have to then actively click Read to clear the notification.</p>
<p>Given that we have RBE running, perhaps we should discuss if the notification is redundant or distracting, or if there might be a method to have it cleared if we can be sure the message was read?</p>
<p>Can we adjust the bbp_new_reply notification to show the same content that one sees from within their profile with a link directly to the forum post when users are on subsites?</p>
<p>Are there other notification triggers in the system that also might benefit from some attention?</p> CUNY Academic Commons - Design/UX #6392 (Assigned): Composition/Preview Panes in Forum Postshttps://redmine.gc.cuny.edu/issues/63922016-10-20T18:15:10ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>When I'm writing forum posts, I often get confused between the Create New Topic and the Preview panes... not sure the blue border does a strong enough job of demarcating the preview from the edit window. In a future design process, we might consider more clearly differentiating these spaces.</p> CUNY Academic Commons - Design/UX #6298 (Assigned): Examine data from surveyhttps://redmine.gc.cuny.edu/issues/62982016-10-14T16:16:40ZMatt Goldmattgold@gmail.com
<p>Hi Maggie,</p>
<p>I'm starting this ticket as a reminder to go through the recent survey and pull out relevant user suggestions</p> CUNY Academic Commons - Design/UX #4903 (Assigned): Improving visual appearance of event calendarshttps://redmine.gc.cuny.edu/issues/49032015-11-14T21:52:27ZMatt Goldmattgold@gmail.com
<p>Hi Sam,</p>
<p>Are there changes in layout/color/design/alignment/sizing that you can suggest to improve the appearance of events calendars that contain multiple events on a single day? Please see the attached screenshot and this link - <a class="external" href="http://commons.gc.cuny.edu/groups/gc-events-and-workshops/events/">http://commons.gc.cuny.edu/groups/gc-events-and-workshops/events/</a> - for an example. It looks pretty crowded to me and also hard to even tell that there are multiple events in a single box. We might look to how GCal handles this for guidance</p> CUNY Academic Commons - Design/UX #4404 (Assigned): Change color of permissions info on portfolio...https://redmine.gc.cuny.edu/issues/44042015-08-08T12:31:35ZMatt Goldmattgold@gmail.com
<p>Right now, when users go to edit their portfolios, information about who can see that info appears in red (see attached screenshot). Since this info suggests something that the people highlighted CAN see, I think it should be green rather than red. Sam, do you agree?</p>
<p>Sam, if you have ideas for decluttering this interface visually, please let us know</p> CUNY Academic Commons - Design/UX #4027 (Assigned): Usability review of CBOX update procedureshttps://redmine.gc.cuny.edu/issues/40272015-04-29T13:49:39ZMatt Goldmattgold@gmail.com
<p>Samantha, I'd like to ask you to review the CBOX update/upgrade process. I just upgraded a few installations, and I found that the process could be improved. Here are my concerns:</p>
<p>-- Are all the steps one must take to update CBOX clear to users?<br />-- After one updates the main plugin, are there other upgrade steps needed for CBOX plugins? If so, is that process clear?<br />-- Is it clear that one needs to upgrade the optional CBOX theme after upgrading the plugin manager?<br />-- how might the upgrade process be improved with better visual cues and step-by-step guidelines?</p>
<p>cc'ed: Boone, Chris, Scott, and Steve</p> CUNY Academic Commons - Design/UX #3577 (Assigned): Replies to items in My Commonshttps://redmine.gc.cuny.edu/issues/35772014-10-19T01:00:26ZMatt Goldmattgold@gmail.com
<p>If I click "reply" to an activity item on My Commons related to a forum post, where will my reply be posted -- on the activity stream or on the forum itself (or both)? A bit unclear. Screenshot attached</p>
<p>Boone, can you please answer this and then, if you think it is warranted, assign to Chris/Samantha for discussion? Thanks.</p> CUNY Academic Commons - Design/UX #3059 (New): Forum Post Permissable Content Explanatory Texthttps://redmine.gc.cuny.edu/issues/30592014-02-21T14:01:45ZChris Steincstein@bmcc.cuny.edu
<p>Currently when you add a group forum post or post reply there is no indication what kind of content you can enter.</p>
<p>This ticket is to discuss what if and how we might indicate to the user what they are allowed to type into forum post content.</p> CUNY Academic Commons - Design/UX #860 (Assigned): Standardize Button Treatment Across the Commonshttps://redmine.gc.cuny.edu/issues/8602011-06-23T05:14:55ZChris Steincstein@bmcc.cuny.edu
<p>This grew out of talk around a request to change a button in another ticket (<a class="external" href="http://redmine.gc.cuny.edu/issues/665">http://redmine.gc.cuny.edu/issues/665</a>). After doing a deal of looking around and cataloging I found our button treatment is mostly consistent but could use improving in places.</p>
<p>The purpose of the ticket is to have a discussion on what the standard button(s), most likely there will be 2 or 3 types, should look like.</p>
<p>I don't have a lot of suggestions at this point. I want to bring to light what's out there and start the discussion. There are so many buttons it's too much to talk about here so I made this page:<br /><a class="external" href="http://www.teachingmultimedia.com/commons/buttons/buttons.html">http://www.teachingmultimedia.com/commons/buttons/buttons.html</a></p>
<p>I also printed that as a PDF which is attached in case you want to write comments directly on the document or take it offline (not perfect but it came out OK).</p>