CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Support #18877 (New): Elementor updatehttps://redmine.gc.cuny.edu/issues/188772023-09-20T20:35:14ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC (teaching and learning center). We have a website on the commons at this URL: <a class="external" href="https://ourtlc.commons.gc.cuny.edu/">https://ourtlc.commons.gc.cuny.edu/</a>. We're currently updating the site to work with new regulations. This site uses Elementor and Elementor Pro. Currently, there is an issue with the site. I've had to put it into maintenance mode for a bit. Elementor support suggests it's an issue with our version (we're at 3.12 while it's now at 3.16.2). I was wondering if there is any way for us to upgrade to the latest version of Elementor, since I can not do that on my end?</p>
<p>If this is not the place for these kinds of requests, could you redirect me as appropriate?</p>
<p>Best,<br />Hunter"</p> CUNY Academic Commons - Bug #18496 (New): PHP 8+ Compatibilityhttps://redmine.gc.cuny.edu/issues/184962023-07-21T22:45:40ZRaymond Hoh
<p>We're currently running PHP 7.4 in our PHPCS set up and on the GC server, but some of us are using PHP 8+ in our development environments. (For example, <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: bp-email-type doesn't properly deal with 'to' arrays (Resolved)" href="https://redmine.gc.cuny.edu/issues/16948">#16948</a>.)</p>
<p>This will be a catch-all ticket to address deprecated notices, fatal errors and the like.</p>
<p>Also, just to note that PHP 7.4 reached end-of-life back in November 2022. Upgrading to PHP 8.2 is probably good to think about when we decide to move hosts. PHP 8.2 is supported until December 2025, while PHP 8.0 will reach end-of-life in November 2023.</p> CUNY Academic Commons - Bug #18362 (Reporter Feedback): After entering OTP, I am redirected to a ...https://redmine.gc.cuny.edu/issues/183622023-06-14T13:53:45ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>Steps:<br />1. Logout<br />2. Go to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p>
<p>Actually Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a>.</p>
<p>Expected Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p> CUNY Academic Commons - Bug #18023 (New): Access Isssueshttps://redmine.gc.cuny.edu/issues/180232023-04-13T15:05:34ZLaurie Hurson
<p>Hi All,</p>
<p>We are getting a few messages on zendesk about the Commons being down. I am not seeing any issues site wide however one message was about the Segal center website:</p>
<p><a class="external" href="https://thesegalcenter.org/">https://thesegalcenter.org/</a></p>
<p>I am getting the "The CUNY Academic Commons is experiencing technical problems. For more details, visit the Commons status blog" <br />when I visit this mapped domain.</p>
<p>Can you provide insight and/or help resolve this?</p>
<p>Thank you!</p> CUNY Academic Commons - Support #17933 (New): trying to setup domain mappinghttps://redmine.gc.cuny.edu/issues/179332023-03-30T02:18:49ZMarilyn WeberMweber@gc.cuny.edu
<p>John DeLooper writes via ZendDesk:</p>
<p>Hello,<br />We are trying to setup domain mapping for <a class="external" href="https://bronxbusiness.commons.gc.cuny.edu/">https://bronxbusiness.commons.gc.cuny.edu/</a> to go to</p>
<p><a class="external" href="https://bronxbusiness.lehman.edu">https://bronxbusiness.lehman.edu</a></p>
<p>As per the instructions on <a class="external" href="https://help.commons.gc.cuny.edu/domain-mapping-commons/">https://help.commons.gc.cuny.edu/domain-mapping-commons/</a></p>
<p>I am writing to verify that the DNS record is setup correctly and your team can make the necessary changes on your end.</p>
<p>Thank you!</p>
<p>John</p>
<p><em>Are we able to do any mapping at this time?</em></p> CUNY Academic Commons - Feature #17770 (New): Adding Fontshttps://redmine.gc.cuny.edu/issues/177702023-03-06T15:52:33ZLaurie Hurson
<p>Hi All,</p>
<p>The folks working on the Oral History archive I mentioned on Friday are asking about adding fonts to the commons. From the user team:</p>
<p>"Would it be possible to add these fonts to the Commons system for our Land Use Organizing Oral History website? One is free and one needs to be purchased. Can I pay for the font that needs to be purchased? I’ve cc’ed my collaborator, Selina Byeon, here who is working on building the site."</p>
<p>The two fonts are:</p>
<p>Flash D Light (for headers and large text)<br /><a class="external" href="https://www.youworkforthem.com/font/T1087/flash/buying/">https://www.youworkforthem.com/font/T1087/flash/buying/</a></p>
<p>League Spartan (for sub-headers and body text)<br /><a class="external" href="https://fonts.google.com/specimen/League+Spartan?query=league+sparta">https://fonts.google.com/specimen/League+Spartan?query=league+sparta</a></p>
<p>Are wew able to add these fonts? What is process for adding a paid tool? Do they need to purchase first and then we add?</p>
<p>Thanks for you help.</p>
<p>Laurie</p> CUNY Academic Commons - Support #17257 (Reporter Feedback): Avenir Fonthttps://redmine.gc.cuny.edu/issues/172572022-11-17T16:15:28ZSyelle Graves
<p>Hi Commons Team,</p>
<p>(Marilyn says "Please open up a ticket in Redmine about this.")</p>
<p>We have an important need for a website to be displayed in Avenir font, due to branding reasons for a DOE-funded center. The site was moved over from Wix, where Avenir was a built-in option.</p>
<p>We’re creating the Commons site in Canvas, which has no option for Avenir that we can see.</p>
<p>Is it possible that there is an option to add code to change the site’s font to Avenir? Or, are there any themes on the Commons that have Avenir font built in or allow code to allow it? Montserrat, the recommended alternative via Google fonts, looks noticeably different from our years of existing/already-distributed materials, which we don't have a way to go back in time and change. This includes our banner and logo, which we will have to change to match our (already-designed) site.</p>
<p>Is there anything we can do? <br />Many thanks!</p> CUNY Academic Commons - Support #16545 (Reporter Feedback): "Bug in customizr? Gravity form submi...https://redmine.gc.cuny.edu/issues/165452022-07-29T15:46:59ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>We have a hopefully-simple question about a Gravity form that uses the post creation option on this site <a class="external" href="https://weauthors.commons.gc.cuny.edu/category/spanish/">https://weauthors.commons.gc.cuny.edu/category/spanish/</a></p>
<p>The problem is that even though we have the submitted image set to be the featured image of the post draft, the image never appears in the post itself: <a class="external" href="https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1">https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1</a> (<a class="external" href="https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1">https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1</a>)</p>
<p>I have ignored this for some time, because on the BMCC OL, where I also work, we have observed this to be a bug in this same theme that we are using here on the Commons site (Customizr).</p>
<p>However, perhaps your team has a solve? Is there any way to get the image to show in the post tile without us adding it manually? We are doing a large-scale project of CUNY student writing, and it would be a huge benefit to our instructors who have to publish hundreds of student submissions by hand as they come in.</p>
<p>Many thanks!</p>
<p>~</p> CUNY Academic Commons - Feature #16335 (Reporter Feedback): Revisiting options and functions of C...https://redmine.gc.cuny.edu/issues/163352022-07-06T15:17:33ZLaurie Hurson
<p>Hi All,</p>
<p>The release of the OER tag and the Open Education institute I ran in June has highlighted some issues with the Creative Commons license widget we are running on the commons, particularly on sites.</p>
<p>By default, every page of every site site is tagged with a CC license. I think we should revisit that. People may want some of their content openly licensed but not all of it. For example, Raffi Khatchadourian wrote to the Zendesk asking how to list some of his pages on his main site as oer but not all of the pages. Currently this is not really possible - the CC license is only available on a page by page basis or it encompasses the whole site. I am proposing we allow CC for some pages and no clear open license on other pages (hence signifying they are not open).</p>
<p>I think the automatic, by default tagging of every page as CC, regardless of whether a user has chosen the CC license knowingly, is an issue.</p>
<p>This also raises questions about creating an option to allows folks to restrict some of their work. Maybe we don't want to provide a "closed" option but this could also occur through simply not applying a CC license by default to every page and allowing a user to knowingly assign the CC license to only "open" content.</p>
<p>I think all of these issues, ideas, and options warrant a discussion, which hopefully we can pick up in the fall.</p> NYCDH Community Site - Feature #10631 (New): DATA VIS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106312018-10-29T18:19:49ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10630 (New): Digital Humanities - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106302018-10-29T18:14:33ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10628 (New): Data Science - Flier and Cardshttps://redmine.gc.cuny.edu/issues/106282018-10-29T18:07:24ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10627 (New): Compu Linguistics - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106272018-10-29T18:01:39ZAlex IrklievskiAIrklievski@gc.cuny.edu