CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-09T19:18:02ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #19732 (New): Twitter/X feedhttps://redmine.gc.cuny.edu/issues/197322024-02-09T19:18:02ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I work at the CUNY Graduate Center's Writing Center. On our CUNY Commons website, we have linked our Twitter/X account so that our Twitter/X feed appears on the right-hand side of our landing page.</p>
<p>I am using Chrome, and although I can see the Twitter/X feed on my computer, my colleague who is also using Chrome, cannot see the Twitter/X feed on his computer. The same goes for another colleague who uses Firefox, and the same goes for my phone, which uses Safari.</p>
<p>Would you please let us know how to fix this issue so that everyone can see the Twitter/X feed when they visit our website?</p>
<p>Thank you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19680 (New): JetPack https://redmine.gc.cuny.edu/issues/196802024-02-05T18:19:08ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I am a writing consultant at the Graduate Center's Writing Center. We are in the process of creating a newsletter, which we will send to our mailing list, and we would like to use JetPack since it is already linked to our CUNY Commons website.</p>
<p>Unfortunately, as our mailing list exceeds 100 recipients, we cannot use the free version of JetPack. I am writing to inquire if</p>
<p>1. CUNY has a paid subscription to JetPack, which we can access.<br />2. If CUNY does not have a paid subscription to JetPack, can we at the Writing Center purchase this subscription and still have JetPack linked to our CUNY Commons website?</p>
<p>Thank you and I look forward to hearing from you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19605 (New): AI question from Ned Bentonhttps://redmine.gc.cuny.edu/issues/196052024-01-26T17:19:25ZMarilyn WeberMweber@gc.cuny.edu
<p>Ned Benton asks:</p>
<p><a class="email" href="mailto:nbenton@jjay.cuny.edu">nbenton@jjay.cuny.edu</a> | January 26, 2024 9:20 am<br />Will CUNY Commons install any plug-ins that connect to AI services. I am thinking of this one but there may be others.</p>
<p><a class="external" href="https://wordpress.com/plugins/ai-engine">https://wordpress.com/plugins/ai-engine</a></p>
<p>I have posted in NESRI an article about AI and slavery records. Here it is.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/">https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/</a></p>
<p>While this article reveals risks and deficiencies, I continue to think that AI could become a useful way to explain records of slavery at the individual level. We are working on a project we call NESRI 2.0 which involves adding several more fields to will enrich the interconnections between the 90,000 records that we have.</p>
<p>If we eventually do this system-wide, we have the challenge of presenting this to users. I first approach is to add a table to our locality reports that lists the families, in the locality specified for the report, with a link to click into the records of any family, so people in Boston can learn of families of enslaved people in the 1700s. But I also think that I can code the database to construct a test string that can be submitted as a prompt to an AI service to get back an essay about the family - the names and relationships and events in their lives and in the community when they lived. The service would have to have guardrails to not make up information.</p>
<p>Ned Benton</p> CUNY Academic Commons - Support #19591 (Reporter Feedback): sidebar problem for course sitehttps://redmine.gc.cuny.edu/issues/195912024-01-24T18:38:31ZMarilyn WeberMweber@gc.cuny.edu
<p>From a WS ticket:</p>
<p>I am currently facing an issue while attempting to edit the sidebar to display the course information on my page: <a class="external" href="https://kcccebioblitz.commons.gc.cuny.edu/">https://kcccebioblitz.commons.gc.cuny.edu/</a>. Despite my efforts to modify the content, the sidebar editing option seems to be inaccessible, and I can’t update the preset from my Dashboard.<br />To provide further context, I have attached an image illustrating the specific area of concern. Unfortunately, I am unable to locate the sidebar editing feature within the editing interface.<br />I would greatly appreciate your assistance in resolving this matter. If there are specific steps or tools, I need to use to access the sidebar editing options, kindly guide me through the process.</p> CUNY Academic Commons - Support #19366 (New): Commons help email addresshttps://redmine.gc.cuny.edu/issues/193662023-12-04T15:15:33ZMatt Goldmattgold@gmail.com
<p>Hi Scott -- thanks so much for all of the work you did to help us transition to a new help system. I know I'm being super picky here, but how big of a deal would it be for us to create a new gmail address that is <a class="email" href="mailto:commonshelp@gmail.com">commonshelp@gmail.com</a> as opposed to <a class="email" href="mailto:commonshelpsite@gmail.com">commonshelpsite@gmail.com</a>?</p> CUNY Academic Commons - Support #19140 (New): Large project request for hosting on the Commonshttps://redmine.gc.cuny.edu/issues/191402023-10-30T20:22:27ZLaurie Hurson
<p>Hi All,</p>
<p>We just received a message through Zendesk from a professor from Hunter's National Center for the Study of Collective Bargaining in Higher Education and the Professions. Their groups is working on a large project to share resources and is considering the commons as a place to host the project. They outlined a few of the functionalities they are looking for and it seems very robust and maybe outside the realm of possibilities for hosting on the Commons. I wanted to get your feedback on this initial message so I have a sense of how to help scope the project when we meet with them. I've asked Scott to join me in the meeting with them since, among other tools, they will likely want to integrate tableau and other external tools into the site if they decide to host on the Commons.</p>
<p>The Faculty member writes:</p>
<blockquote>
<p>I run a research center at Hunter College and we are considering using CUNY Commons as the platform for an interactive site for access to our data by other scholars.</p>
</blockquote>
<blockquote>
<p>Before moving in that direction, we were wondering whether the CUNY Commons Work Press set up will permit integration with Tableau, and allow plugins and customization.</p>
</blockquote>
<blockquote>
<p>These are three functionalities we are trying to accomplish:</p>
</blockquote>
<blockquote>
<ul>
<li>A repository for an interactive database which allows users to search and display values of the variables in our data set by school. It may also >display all of the data simultaneously in a spreadsheet if the user prefers. It would include links to download the data in different formats so that >researchers can analyze the data using their favorite program (Excel, SPSS, Stata, R).</li>
</ul>
</blockquote>
<p>I think we have a searchable database in the slavery index but not sure if this is hosted on the commons and if that was a special project we helped support.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/dashboard/">https://nesri.commons.gc.cuny.edu/dashboard/</a></p>
<blockquote>
<ul>
<li>A data entry portal for users to update the data by adding or correcting any data points using a Google form or equivalent. The form would need to be >integrated with the database so that if approved by our internal quality control, the data would be updated automatically using the data from the form. >In addition, we would need the capability of pushing the form out to specified email addresses at predetermined dates/times for updated data to be >completed by institutional and union contacts.</li>
</ul>
</blockquote>
<p>There may be a way to script google form to google sheet but obviously this would happen outside of the commons. But the google form could be hosted on their commons website. Do we know of any other examples of folks using google scripts in conjunction with the commons? Can we facilitate this?</p>
<blockquote>
<ul>
<li>A repository for current contract files (~880 pdf files; ~2.5 GB and growing) that would be searchable and could be updated via upload by users via >request #2 above. We would hope for a search tool to make all of the separate contract files searchable by the user (i.e. the user could simultaneously >search all of the contract files for keywords and results would display to the user the names of the files containing those words, or maybe even >passages of text with the keywords highlighted—like in Google Books).</li>
</ul>
</blockquote>
<p>The Commons can host PDF files, but I do not think we can make the media library searchable. But we could allow the creators of this site to upload pdf and create a taxonomy for searching for keywords and tags assigned to posts.</p>
<p>Moreover, is the 2.5 GB of storage going to cause space issues on this site? If I recall correctly there are no storage limits per site, but wanted to check in about whether the 2.5 GB ("and growing") is pushing the limits on what we can support.</p> CUNY Academic Commons - Support #18982 (Reporter Feedback): Sites missing pages, menus, icons, ba...https://redmine.gc.cuny.edu/issues/189822023-10-05T23:52:11ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>"Our websites are acting very strange across three browsers.<br />Our main site menu is sprawled out instead of dropping down, and the site homepage icon/banner is gone: <br /><a class="external" href="https://iletc.commons.gc.cuny.edu/we-authors/">https://iletc.commons.gc.cuny.edu/we-authors/</a> <br />These sites are missing most of the pages that we had in the menu, and the missing pages are gone from dashboard, as well, not even in a trash folder:<br /><a class="external" href="https://weauthors.commons.gc.cuny.edu/">https://weauthors.commons.gc.cuny.edu/</a><br /><a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a> (this site also has no more image at the top of the site).<br />Is there some kind of bug going on at the Commons? I just noticed all of these issues today. I don't see anything new on redmine so I can't imagine what's going on. <br />Thanks for your help!"</p> CUNY Academic Commons - Support #18877 (New): Elementor updatehttps://redmine.gc.cuny.edu/issues/188772023-09-20T20:35:14ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZD:</p>
<p>"I work with the TLC (teaching and learning center). We have a website on the commons at this URL: <a class="external" href="https://ourtlc.commons.gc.cuny.edu/">https://ourtlc.commons.gc.cuny.edu/</a>. We're currently updating the site to work with new regulations. This site uses Elementor and Elementor Pro. Currently, there is an issue with the site. I've had to put it into maintenance mode for a bit. Elementor support suggests it's an issue with our version (we're at 3.12 while it's now at 3.16.2). I was wondering if there is any way for us to upgrade to the latest version of Elementor, since I can not do that on my end?</p>
<p>If this is not the place for these kinds of requests, could you redirect me as appropriate?</p>
<p>Best,<br />Hunter"</p> CUNY Academic Commons - Support #18521 (Reporter Feedback): Migrating English Site to CUNY Commonshttps://redmine.gc.cuny.edu/issues/185212023-07-31T14:01:44ZLaurie Hurson
<p>Hi All,</p>
<p>A message from a new user about migrating a site to the Commons:</p>
<blockquote>
<p>"I've read your documentation on importing a wordpress site via XML, but given the large volume of content (like archive blog posts with featured >images and galleries) and especially the high degree of customization to the theme and css, that option doesn't seem very promising.</p>
</blockquote>
<blockquote>
<p>The current department site is here:<br /><a class="external" href="https://english.ccny.cuny.edu/">https://english.ccny.cuny.edu/</a></p>
</blockquote>
<blockquote>
<p>Are there any backup or migration plugins that can run on CUNY Commons?"</p>
</blockquote>
<p>Are we able to upload a custom theme they may be using to help with the re-build?</p>
<p>Is there a reason that XML export/import might not work here? Is there an alternative, or should I suggest the XML process only?</p>
<p>I found a few possible back up plugins - do any of these look reasonable for use on the Commons?</p>
<p>Updraft: <a class="external" href="https://wordpress.org/plugins/updraftplus/">https://wordpress.org/plugins/updraftplus/</a><br />Backup Migration: <a class="external" href="https://wordpress.org/plugins/backup-backup/">https://wordpress.org/plugins/backup-backup/</a><br />All in one Migration:https://wordpress.org/plugins/all-in-one-wp-migration/</p> CUNY Academic Commons - Support #18019 (New): Newsletter, anewhttps://redmine.gc.cuny.edu/issues/180192023-04-13T00:42:42ZMarilyn WeberMweber@gc.cuny.edu
<p>GC admin Rukshana Jalil writes:</p>
<p>I’d like to install a newsletter plugin for my program’s Commons site but not sure which one is available for us. I believe there were some issues with this in the past and I don’t know if it has been solved.</p>
<p>Could you let me know if I would be able to do this? This would be for four Commons sites (for each of the Certificate programs).</p>
<p>Searching Redmine, I see this tickets explaining the news letter problem</p>
<p><img src="https://redmine.gc.cuny.edu/attachments/download/25117/clipboard-202304122037-iw8nh.png" alt="" /></p>
<p>Are there any fresh takes on this perennial problem? Thank you!</p> CUNY Academic Commons - Support #17933 (New): trying to setup domain mappinghttps://redmine.gc.cuny.edu/issues/179332023-03-30T02:18:49ZMarilyn WeberMweber@gc.cuny.edu
<p>John DeLooper writes via ZendDesk:</p>
<p>Hello,<br />We are trying to setup domain mapping for <a class="external" href="https://bronxbusiness.commons.gc.cuny.edu/">https://bronxbusiness.commons.gc.cuny.edu/</a> to go to</p>
<p><a class="external" href="https://bronxbusiness.lehman.edu">https://bronxbusiness.lehman.edu</a></p>
<p>As per the instructions on <a class="external" href="https://help.commons.gc.cuny.edu/domain-mapping-commons/">https://help.commons.gc.cuny.edu/domain-mapping-commons/</a></p>
<p>I am writing to verify that the DNS record is setup correctly and your team can make the necessary changes on your end.</p>
<p>Thank you!</p>
<p>John</p>
<p><em>Are we able to do any mapping at this time?</em></p> CUNY Academic Commons - Support #17741 (New): Linking Google Calendarhttps://redmine.gc.cuny.edu/issues/177412023-02-28T17:41:29ZMarilyn WeberMweber@gc.cuny.edu
<p>Via ZenDesk:</p>
<p>"I'm having a hard time getting my Google Calendar talk to my site. Here are the links for both. I'd love some advice on what I'm missing.</p>
<p>Many thanks,<br />Meghan Gilbert</p>
<p><a class="external" href="https://calendar.google.com/calendar/u/0?cid=OGM0NjkyMmUzYmI4NGExMGFjOTIxMjJiYWJkMmJkNjYxNGRjMTMyZWJmOTM3NTg4MWViOGZjNmI2ZWYwZjY1YUBncm91cC5jYWxlbmRhci5nb29nbGUuY29t">https://calendar.google.com/calendar/u/0?cid=OGM0NjkyMmUzYmI4NGExMGFjOTIxMjJiYWJkMmJkNjYxNGRjMTMyZWJmOTM3NTg4MWViOGZjNmI2ZWYwZjY1YUBncm91cC5jYWxlbmRhci5nb29nbGUuY29t</a></p>
<p><a class="external" href="https://amteam.commons.gc.cuny.edu/">https://amteam.commons.gc.cuny.edu/</a>"</p> CUNY Academic Commons - Support #17257 (Reporter Feedback): Avenir Fonthttps://redmine.gc.cuny.edu/issues/172572022-11-17T16:15:28ZSyelle Graves
<p>Hi Commons Team,</p>
<p>(Marilyn says "Please open up a ticket in Redmine about this.")</p>
<p>We have an important need for a website to be displayed in Avenir font, due to branding reasons for a DOE-funded center. The site was moved over from Wix, where Avenir was a built-in option.</p>
<p>We’re creating the Commons site in Canvas, which has no option for Avenir that we can see.</p>
<p>Is it possible that there is an option to add code to change the site’s font to Avenir? Or, are there any themes on the Commons that have Avenir font built in or allow code to allow it? Montserrat, the recommended alternative via Google fonts, looks noticeably different from our years of existing/already-distributed materials, which we don't have a way to go back in time and change. This includes our banner and logo, which we will have to change to match our (already-designed) site.</p>
<p>Is there anything we can do? <br />Many thanks!</p> CUNY Academic Commons - Support #16545 (Reporter Feedback): "Bug in customizr? Gravity form submi...https://redmine.gc.cuny.edu/issues/165452022-07-29T15:46:59ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>We have a hopefully-simple question about a Gravity form that uses the post creation option on this site <a class="external" href="https://weauthors.commons.gc.cuny.edu/category/spanish/">https://weauthors.commons.gc.cuny.edu/category/spanish/</a></p>
<p>The problem is that even though we have the submitted image set to be the featured image of the post draft, the image never appears in the post itself: <a class="external" href="https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1">https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1</a> (<a class="external" href="https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1">https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1</a>)</p>
<p>I have ignored this for some time, because on the BMCC OL, where I also work, we have observed this to be a bug in this same theme that we are using here on the Commons site (Customizr).</p>
<p>However, perhaps your team has a solve? Is there any way to get the image to show in the post tile without us adding it manually? We are doing a large-scale project of CUNY student writing, and it would be a huge benefit to our instructors who have to publish hundreds of student submissions by hand as they come in.</p>
<p>Many thanks!</p>
<p>~</p> CUNY Academic Commons - Design/UX #11843 (New): Tweaking the Gutenberg Editor Interfacehttps://redmine.gc.cuny.edu/issues/118432019-09-10T18:58:33ZLaurie Hurson
<p>Continuing a discussion that began in ticket <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: CC Image Plugin (Resolved)" href="https://redmine.gc.cuny.edu/issues/11833">#11833</a>: CC Image Plugin: <a class="external" href="https://redmine.gc.cuny.edu/issues/11833">https://redmine.gc.cuny.edu/issues/11833</a></p>
<p>When a user is editing in the Gutenberg block editor view, the "Simple CSS" field is open/visible by default. This has confused multiple people who have entered post content in this field instead of into the content field. We may want to consider making the default setting for the "Simple CSS" area to closed/minimized.</p>
<p>Additionally, the content area where users enter the body of their post or page is poorly defined as the main place to enter info. The directional text in the content area is very small and the color contrast likely does not meet accessibility standards. We may want to consider reformatting this text in the block editor to make it more accessible and user friendly.</p>
<p>I think this also raises larger issues of accessibility of the block editor in general. Accessibility issues associated with the block editor were raised when Gutenberg was released but I am not sure how many of these issues have actually been addressed and fixed. I think Boone may know more about this?</p>