CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Feature #19904 (New): New member welcome screenhttps://redmine.gc.cuny.edu/issues/199042024-03-05T22:04:29ZColin McDonald
<p>How can we go about editing the screen to which new members are redirected after registering? I think it looks something like the attached but haven't been able to get there myself recently. I wanted to explore making some changes to align with some of our work updating the invite modal in <a class="issue tracker-15 status-1 priority-4 priority-default" title="Design/UX: Invite Modal (New)" href="https://redmine.gc.cuny.edu/issues/19733">#19733</a>. Thanks!</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Support #19732 (New): Twitter/X feedhttps://redmine.gc.cuny.edu/issues/197322024-02-09T19:18:02ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I work at the CUNY Graduate Center's Writing Center. On our CUNY Commons website, we have linked our Twitter/X account so that our Twitter/X feed appears on the right-hand side of our landing page.</p>
<p>I am using Chrome, and although I can see the Twitter/X feed on my computer, my colleague who is also using Chrome, cannot see the Twitter/X feed on his computer. The same goes for another colleague who uses Firefox, and the same goes for my phone, which uses Safari.</p>
<p>Would you please let us know how to fix this issue so that everyone can see the Twitter/X feed when they visit our website?</p>
<p>Thank you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19680 (New): JetPack https://redmine.gc.cuny.edu/issues/196802024-02-05T18:19:08ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I am a writing consultant at the Graduate Center's Writing Center. We are in the process of creating a newsletter, which we will send to our mailing list, and we would like to use JetPack since it is already linked to our CUNY Commons website.</p>
<p>Unfortunately, as our mailing list exceeds 100 recipients, we cannot use the free version of JetPack. I am writing to inquire if</p>
<p>1. CUNY has a paid subscription to JetPack, which we can access.<br />2. If CUNY does not have a paid subscription to JetPack, can we at the Writing Center purchase this subscription and still have JetPack linked to our CUNY Commons website?</p>
<p>Thank you and I look forward to hearing from you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Feature #19628 (New): Text to Audio browser Add-on for Increased Accessi...https://redmine.gc.cuny.edu/issues/196282024-01-30T17:02:30ZLaurie Hurson
<p>Hi All,</p>
<p>I was exploring text to audio tools the other day and found that both Firefox and Chrome have browser add-ons called "Read Aloud: A Text to Speech Voice Reader" that add text to audio features on websites. Once installed in the browser, the tool converts the Commons page to audio, and allows users to navigate websites with support from audio navigation.</p>
<p>We might add a note about this on the accessibility page, and I can add it to the help documentation for teaching.</p>
<p>Using the tools also reveals that some of the home pages sections are skipped during audio, which makes me wonder if they are also missing or skipped if someone is using a screen reader. Maybe something to investigate when we have a chance.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #19617 (New): Tickets Missing from WS deskhttps://redmine.gc.cuny.edu/issues/196172024-01-29T17:19:57ZLaurie Hurson
<p>Hi All,</p>
<p>I replied to this ticket below (Ticket 4583) through WS desk on Friday afternoon. Now when I go to find the ticket in WS desk it is nowhere to be found. See screenshots.</p>
<p>This has happened several times that I cannot find the tickets I was working on and therefore I cannot check if they have been replied to. Am I doing something wrong? Is this a bug or are the tickets archived somewhere that I cannot access?</p> CUNY Academic Commons - Support #19605 (New): AI question from Ned Bentonhttps://redmine.gc.cuny.edu/issues/196052024-01-26T17:19:25ZMarilyn WeberMweber@gc.cuny.edu
<p>Ned Benton asks:</p>
<p><a class="email" href="mailto:nbenton@jjay.cuny.edu">nbenton@jjay.cuny.edu</a> | January 26, 2024 9:20 am<br />Will CUNY Commons install any plug-ins that connect to AI services. I am thinking of this one but there may be others.</p>
<p><a class="external" href="https://wordpress.com/plugins/ai-engine">https://wordpress.com/plugins/ai-engine</a></p>
<p>I have posted in NESRI an article about AI and slavery records. Here it is.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/">https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/</a></p>
<p>While this article reveals risks and deficiencies, I continue to think that AI could become a useful way to explain records of slavery at the individual level. We are working on a project we call NESRI 2.0 which involves adding several more fields to will enrich the interconnections between the 90,000 records that we have.</p>
<p>If we eventually do this system-wide, we have the challenge of presenting this to users. I first approach is to add a table to our locality reports that lists the families, in the locality specified for the report, with a link to click into the records of any family, so people in Boston can learn of families of enslaved people in the 1700s. But I also think that I can code the database to construct a test string that can be submitted as a prompt to an AI service to get back an essay about the family - the names and relationships and events in their lives and in the community when they lived. The service would have to have guardrails to not make up information.</p>
<p>Ned Benton</p> CUNY Academic Commons - Support #19591 (Reporter Feedback): sidebar problem for course sitehttps://redmine.gc.cuny.edu/issues/195912024-01-24T18:38:31ZMarilyn WeberMweber@gc.cuny.edu
<p>From a WS ticket:</p>
<p>I am currently facing an issue while attempting to edit the sidebar to display the course information on my page: <a class="external" href="https://kcccebioblitz.commons.gc.cuny.edu/">https://kcccebioblitz.commons.gc.cuny.edu/</a>. Despite my efforts to modify the content, the sidebar editing option seems to be inaccessible, and I can’t update the preset from my Dashboard.<br />To provide further context, I have attached an image illustrating the specific area of concern. Unfortunately, I am unable to locate the sidebar editing feature within the editing interface.<br />I would greatly appreciate your assistance in resolving this matter. If there are specific steps or tools, I need to use to access the sidebar editing options, kindly guide me through the process.</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Feature #19422 (New): Model CV for Commons Release and Outreachhttps://redmine.gc.cuny.edu/issues/194222023-12-15T20:15:09ZLaurie Hurson
<p>Hi All,</p>
<p>I followed up with Zach after our community call today to clarify how he would like to contribute to the model CV we will use for Commons outreach for the next release.</p>
<p>Rather than using his own personal and public CV, Zach is available to help build out a model graduate student CV for us to use in outreach about the new CV features.</p>
<p>To get this going, a few questions: <br />- should zach spin up a new account to go with this CV? <br />-- If yes, should the new account and model CV be done on the dev site and then moved over to production? <br />- If we are using this model CV for outreach (and possibly documentation? not sure) what is the timeline on when this needs to be up and running?</p>
<p>I'm sure there are other considerations or questions I am missing so please feel free to let us know what we need to do!</p> CUNY Academic Commons - Bug #19400 (New): Images not loadinghttps://redmine.gc.cuny.edu/issues/194002023-12-11T18:17:15ZLaurie Hurson
<p>Hi All,</p>
<p>This is the LMIS test site I was refering to on the team call last friday.</p>
<p>The web desginer got in touch with me to report that he is having trouble with the images loading slowly or not at all and I am able to re-create this issue in firefox and chrome.</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>Are you seeing this issue? Can you look into why these images are not loading?</p>
<p>I have asked for more info about any plugin installs recently, but I met with him last Wednesday and the site was working fine. I will send any more info he can provide soon.</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #18496 (New): PHP 8+ Compatibilityhttps://redmine.gc.cuny.edu/issues/184962023-07-21T22:45:40ZRaymond Hoh
<p>We're currently running PHP 7.4 in our PHPCS set up and on the GC server, but some of us are using PHP 8+ in our development environments. (For example, <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: bp-email-type doesn't properly deal with 'to' arrays (Resolved)" href="https://redmine.gc.cuny.edu/issues/16948">#16948</a>.)</p>
<p>This will be a catch-all ticket to address deprecated notices, fatal errors and the like.</p>
<p>Also, just to note that PHP 7.4 reached end-of-life back in November 2022. Upgrading to PHP 8.2 is probably good to think about when we decide to move hosts. PHP 8.2 is supported until December 2025, while PHP 8.0 will reach end-of-life in November 2023.</p> CUNY Academic Commons - Feature #16335 (Reporter Feedback): Revisiting options and functions of C...https://redmine.gc.cuny.edu/issues/163352022-07-06T15:17:33ZLaurie Hurson
<p>Hi All,</p>
<p>The release of the OER tag and the Open Education institute I ran in June has highlighted some issues with the Creative Commons license widget we are running on the commons, particularly on sites.</p>
<p>By default, every page of every site site is tagged with a CC license. I think we should revisit that. People may want some of their content openly licensed but not all of it. For example, Raffi Khatchadourian wrote to the Zendesk asking how to list some of his pages on his main site as oer but not all of the pages. Currently this is not really possible - the CC license is only available on a page by page basis or it encompasses the whole site. I am proposing we allow CC for some pages and no clear open license on other pages (hence signifying they are not open).</p>
<p>I think the automatic, by default tagging of every page as CC, regardless of whether a user has chosen the CC license knowingly, is an issue.</p>
<p>This also raises questions about creating an option to allows folks to restrict some of their work. Maybe we don't want to provide a "closed" option but this could also occur through simply not applying a CC license by default to every page and allowing a user to knowingly assign the CC license to only "open" content.</p>
<p>I think all of these issues, ideas, and options warrant a discussion, which hopefully we can pick up in the fall.</p>