CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-02-05T18:19:08ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Support #19680 (New): JetPack https://redmine.gc.cuny.edu/issues/196802024-02-05T18:19:08ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I am a writing consultant at the Graduate Center's Writing Center. We are in the process of creating a newsletter, which we will send to our mailing list, and we would like to use JetPack since it is already linked to our CUNY Commons website.</p>
<p>Unfortunately, as our mailing list exceeds 100 recipients, we cannot use the free version of JetPack. I am writing to inquire if</p>
<p>1. CUNY has a paid subscription to JetPack, which we can access.<br />2. If CUNY does not have a paid subscription to JetPack, can we at the Writing Center purchase this subscription and still have JetPack linked to our CUNY Commons website?</p>
<p>Thank you and I look forward to hearing from you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19605 (New): AI question from Ned Bentonhttps://redmine.gc.cuny.edu/issues/196052024-01-26T17:19:25ZMarilyn WeberMweber@gc.cuny.edu
<p>Ned Benton asks:</p>
<p><a class="email" href="mailto:nbenton@jjay.cuny.edu">nbenton@jjay.cuny.edu</a> | January 26, 2024 9:20 am<br />Will CUNY Commons install any plug-ins that connect to AI services. I am thinking of this one but there may be others.</p>
<p><a class="external" href="https://wordpress.com/plugins/ai-engine">https://wordpress.com/plugins/ai-engine</a></p>
<p>I have posted in NESRI an article about AI and slavery records. Here it is.</p>
<p><a class="external" href="https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/">https://nesri.commons.gc.cuny.edu/artificial-intelligence-and-slavery-research/</a></p>
<p>While this article reveals risks and deficiencies, I continue to think that AI could become a useful way to explain records of slavery at the individual level. We are working on a project we call NESRI 2.0 which involves adding several more fields to will enrich the interconnections between the 90,000 records that we have.</p>
<p>If we eventually do this system-wide, we have the challenge of presenting this to users. I first approach is to add a table to our locality reports that lists the families, in the locality specified for the report, with a link to click into the records of any family, so people in Boston can learn of families of enslaved people in the 1700s. But I also think that I can code the database to construct a test string that can be submitted as a prompt to an AI service to get back an essay about the family - the names and relationships and events in their lives and in the community when they lived. The service would have to have guardrails to not make up information.</p>
<p>Ned Benton</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Feature #19422 (New): Model CV for Commons Release and Outreachhttps://redmine.gc.cuny.edu/issues/194222023-12-15T20:15:09ZLaurie Hurson
<p>Hi All,</p>
<p>I followed up with Zach after our community call today to clarify how he would like to contribute to the model CV we will use for Commons outreach for the next release.</p>
<p>Rather than using his own personal and public CV, Zach is available to help build out a model graduate student CV for us to use in outreach about the new CV features.</p>
<p>To get this going, a few questions: <br />- should zach spin up a new account to go with this CV? <br />-- If yes, should the new account and model CV be done on the dev site and then moved over to production? <br />- If we are using this model CV for outreach (and possibly documentation? not sure) what is the timeline on when this needs to be up and running?</p>
<p>I'm sure there are other considerations or questions I am missing so please feel free to let us know what we need to do!</p> CUNY Academic Commons - Feature #18841 (New): Downtime planninghttps://redmine.gc.cuny.edu/issues/188412023-09-14T23:27:45ZColin McDonald
<p>In light of recent issues with our server, we'd like to have a more concrete plan in place should the Commons experience significant downtime. Let's gather ideas, next steps, and preparatory materials here.</p>
<p>As a starting point, during the last few meetings we discussed establishing a Commons archive or backup. We need to hash out what that would mean:</p>
<p>- What content would we save and what wouldn't we?<br />- Would we save full site/group configurations (members, preferences, etc) prioritize Library and Media uploads, etc?<br />- Where would this archive live, and how would it be updated/tested/maintained?<br />- What would be the plan for using this in the event of an outage?<br />- Could we maintain an external list of site/group admin emails for emergency outreach?</p> CUNY Academic Commons - Support #18019 (New): Newsletter, anewhttps://redmine.gc.cuny.edu/issues/180192023-04-13T00:42:42ZMarilyn WeberMweber@gc.cuny.edu
<p>GC admin Rukshana Jalil writes:</p>
<p>I’d like to install a newsletter plugin for my program’s Commons site but not sure which one is available for us. I believe there were some issues with this in the past and I don’t know if it has been solved.</p>
<p>Could you let me know if I would be able to do this? This would be for four Commons sites (for each of the Certificate programs).</p>
<p>Searching Redmine, I see this tickets explaining the news letter problem</p>
<p><img src="https://redmine.gc.cuny.edu/attachments/download/25117/clipboard-202304122037-iw8nh.png" alt="" /></p>
<p>Are there any fresh takes on this perennial problem? Thank you!</p> CUNY Academic Commons - Feature #16795 (New): Updating default themes on new sites and templateshttps://redmine.gc.cuny.edu/issues/167952022-09-14T15:22:02ZLaurie Hurson
<p>Hi All,</p>
<p>On several of the dev/community calls we have discussed updating the default theme on new sites and the templates offered during the creation flow.</p>
<p>Current template sites are below. For Academic, Conference, and Teaching sites, I believe these sites (below) are cloned when a user chooses one of these templates. Is that correct? If so, if I change the theme here, will this update the default theme for any new sites that select the template?</p>
<p>Any new site default theme is Twenty Twenty <a class="external" href="https://wordpress.org/themes/twentytwenty/">https://wordpress.org/themes/twentytwenty/</a></p>
<p>Academic Template: <a class="external" href="https://academic-portfolio-template.commons.gc.cuny.edu/">https://academic-portfolio-template.commons.gc.cuny.edu/</a></p>
<p>Conference Template: <a class="external" href="https://conftemplate.commons.gc.cuny.edu/">https://conftemplate.commons.gc.cuny.edu/</a></p>
<p>Teaching Template: <a class="external" href="https://teaching-template.commons.gc.cuny.edu/">https://teaching-template.commons.gc.cuny.edu/</a></p>
<p>Looking at the templates again, I don't know if we actually need to update the themes for the Academic or Conference templates. Thoughts?</p>
<p>I think new sites and teaching templates would benefit from a new default themes.</p>
<p>Perhaps we make the new default Twenty Twenty Two to be consistent with Wordpress? 2022 theme is more appealing than 2020. <a class="external" href="https://wordpress.org/themes/twentytwentytwo/">https://wordpress.org/themes/twentytwentytwo/</a></p>
<p>For the teaching template - Colin - are there any themes that have been really popular for BK faculty teaching courses? In my experience a lot of people like the Radiate theme, but we may want something new since a lot of other sites are already using this theme. I will also start a new ticket with suggestions for a few new themes to add to the network.</p> CUNY Academic Commons - Design/UX #15210 (New): Google Analytics improvementshttps://redmine.gc.cuny.edu/issues/152102022-01-21T23:17:49ZColin McDonald
<p>Sara's asked how she can see how often users are clicking on links in the various parts of the public/private new homepage. I'm not sure our Google Analytics (GA) setup is configured for this currently, and I pretty quickly hit my own knowledge and implementation limits on it so wanted to throw it to the dev team here.</p>
<p>If I understand correctly, we need to use the new GA-4 (as opposed to Universal Analytics or UA, see <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: Google Analytics 4 tagging (Resolved)" href="https://redmine.gc.cuny.edu/issues/13511">#13511</a>) features to do this. I also believe we'll need to set up Events that recognize clicks in different areas of the page. I took a stab below at outlining the different sections. From here though, I'm a bit out of my depth. I think this is more of a challenge due to the dynamic nature of the link lists -- the URL of the link is actually less important, for these purposes, than if I clicked on it in My Sites or Activity From My Campus or wherever. It may matter that most of these links may not technically be "outbound" by GA's definition because they're still on the commons.gc.edu domain, but that's unclear to me too.</p>
<p>I'm not sure if we could tie different GA-4 events via CSS class to these sections or something similar, or if we need to append additional CSS or other code to structure this correctly. I also assume we'll be inserting more GA-4 code into the site, whether it makes sense to do that manually or via the Google Tag Manager service seemingly offered for things like this. GA-4 collects general events like all 'clicks' automatically, but nothing more granular without customization:</p>
<p><a class="external" href="https://support.google.com/analytics/answer/9234069?hl=en&ref_topic=9756175">https://support.google.com/analytics/answer/9234069?hl=en&ref_topic=9756175</a></p>
<p>I'm also not really sure of the best way to track clicks on the more universal parts of the site, like the header (nav) and footer. There used to be a Chrome extension that was half-decent at this, but Google stopped supporting/updating that in 2019.</p>
<p>I think I'll leave it here for now, in the hopes that Boone/Ray/Jeremy have some experience to bear here, or can at least pick up the more technical parts of this thread. Let me know what else I can do to help steer and describe this.</p>
<p>One last thing - Sara would also like to be able to see how often the People page filters are being used, and which aspects are the most popular. I believe we set up something like this in <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Track directory filter use in Google Analytics (Resolved)" href="https://redmine.gc.cuny.edu/issues/11760">#11760</a>, but I'm not sure if it's still functional or how to find it in our Analytics dashboard.</p>
<p>Distinct Sections to Track Clicks, public homepage:<br />- Register / Login / Learn More top blade<br />- Latest News<br />- Featured Sites<br />- Active Sites<br />- Featured Groups<br />- Active Groups<br />- Members</p>
<p>Distinct Sections to Track Clicks, private homepage:<br />- Under-avatar links<br />- My Sites<br />- My Groups<br />- Latest News<br />- Shortcuts (by URL might be helpful here)<br />- CUNY-Wide Activity<br />- Campus Activity<br />- Featured Groups<br />- Groups Across CUNY<br />- Campus Groups<br />- Featured Sites<br />- Sites Across CUNY<br />- Campus Sites<br />- Members Across CUNY<br />- Campus Members</p> CUNY Academic Commons - Publicity #14475 (New): OER Showcase Pagehttps://redmine.gc.cuny.edu/issues/144752021-05-19T15:59:39ZLaurie Hurson
<p>Hi All,</p>
<p>Beginnings of the OER Project Showcase page are here: <a class="external" href="https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/">https://commons.gc.cuny.edu/open-educational-resource-projects-on-the-commons/</a></p>
<p>Right now it is limited to projects that have been developed since CUNY began receiving OER funds from the state.</p>
<p>If we want to go further back (there are some open ed projects from 2011, 2015, etc) we can, but wanted to get feedback and discuss the aim of the page (e.g. are we trying to highlight grant funded projects or all open ed work on the commons?)</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #13949 (New): Continued debugging of runaway MySQL connectionshttps://redmine.gc.cuny.edu/issues/139492021-02-07T00:47:10ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>FYI -- there were MySQL restart alerts at 4:11pm today. I wanted to let you know in case you are better able to track info related to such outages following our recent conversations with Lihua</p> CUNY Academic Commons - Feature #12911 (New): Block access to xmlrpc.php based on User-Agenthttps://redmine.gc.cuny.edu/issues/129112020-06-09T21:10:11ZBoone Gorgesboone@gorg.es
<p>Branching off of #12898.</p>
<p>On today's dev call, we decided we'd try blacklisting certain User-Agent strings in xmlrpc.php requests.</p>
<p>I downloaded the last 7 complete days of access logs and did some parsing to get a list of unique user agents. The attached CSV file has these agents, with the corresponding counts.</p> CUNY Academic Commons - Bug #12438 (New): Site appearing twicehttps://redmine.gc.cuny.edu/issues/124382020-02-18T17:31:59ZLaurie Hurson
<p>Instructor's site is appearing twice, see screenshot. Looks like both URLs are the same so I am not sure what is causing the duplication.</p>
<p>Site is: <a class="external" href="https://introsocmonday.commons.gc.cuny.edu/">https://introsocmonday.commons.gc.cuny.edu/</a></p>
<p>When the instructor updates one, both sites update.</p>
<p>On an unrelated note - and apologies for asking here I didn't know if I should make a ticket about seeing another ticket... I am a watcher on ticket 12428 but when i search for it, I cannot find it or see that ticket. How can i get access to private ticket 12428?</p>
<p><img src="https://redmine.gc.cuny.edu/attachments/download/13734/double%20monday.png" alt="" /></p> CUNY Academic Commons - Support #12328 (New): Sign up Code for Non-CUNY Facultyhttps://redmine.gc.cuny.edu/issues/123282020-01-27T16:23:58ZLaurie Hurson
<p>Hi all,</p>
<p>I am in touch with two faculty teaching a data viz course this spring. They would like to join the commons to set up their course but do not have cuny email addresses. Can I provide them with a sign up code to allow them to join? If so, how does the code get created?</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #11879 (New): Hypothesis comments appearing on multiple, different pd...https://redmine.gc.cuny.edu/issues/118792019-09-19T16:36:30ZLaurie Hurson
<p>Hi All,</p>
<p>A professor has reported a very weird hypothesis issue. I am not sure if this is a Commons bug or hypothesis bug.</p>
<p>This professor uploaded a PDF (book chapters 5-7) for a course in 2017 link here: <a class="external" href="https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf">https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf</a></p>
<p>This semester, the professor will be using the same reading (only chapter 5) so she uploaded a shortened version to the media library for her new course: <a class="external" href="https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf">https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf</a></p>
<p>*to view the readings page on the Span2204 site the pw is Fall2019</p>
<p>The problem: the new chapter 5 pdf pulls in the old comments from the original chapters 5-7 pdf. The pdfs are on different commons sites in different media libraries. It appears that both pdfs are stored in WP-content blogs directory but seem to have different file numbers and names.</p>
<p>I dont think this is a plugin issue since she was using the via hypothesis link, not the plugin to add the annotation layer on these pdfs. Moreover, when I installed the plugin on the Span2204 site, the pdfs cannot be read because the via hypothesis link is added to the pdf url twice.</p> CUNY Academic Commons - Bug #10794 (New): Memcached connection occasionally breakshttps://redmine.gc.cuny.edu/issues/107942018-12-06T20:30:55ZBoone Gorgesboone@gorg.es
<p>A handful of times over the past month or so, the Memcached connection seems to have failed completely. This manifests first by extreme slowness in Commons load times. With Query Monitor enabled, I can then see that there are hundreds of database hits instead of the normal small handful. Occasionally, `wp cache flush` fixes it. But more often, I have to go in and switch from one to the other item in the $memcached_servers array. When I do this (and, importantly, run `wp cache flush` immediately afterward, to ensure that WP doesn't access stale cache in the other node) things come back to life immediately.</p>
<p>I don't really have the tools at my disposal to debug this fully. If the problem is that the cache is corrupted and thus inaccessible, I guess I would know that by looking at some sort of Memcached log <a class="external" href="https://serverfault.com/questions/422350/memcached-debuging-server-logs-monitor-the-memcached-servers">https://serverfault.com/questions/422350/memcached-debuging-server-logs-monitor-the-memcached-servers</a> and perhaps by examining the contents of the cache directly via Telnet. Or the problem could be a connection issue, though I'm unsure how to test that directly.</p>
<p>I don't know the proper next steps, but I'm starting this ticket so that the issue is on Ray's radar and so that we have a place to collect ideas and incident reports.</p>